Auroras Urlaub günstig buchen

Rooms did not feel clean. Booked a room for my family of 4. Received two bath towels 2 out of 4 of the nights. I was cut off from ordering room service. No bottles of waters were refilled after each cleaning. Food was mediocre. We purchased a day bed by the pool and were cut off from ordering. Service is slow, employees were not friendly as most other resorts I have been to. Overall, I do not recommend this resort.

First, the golf carts to get to any of the pools or restaurants is a hassle. Not always available, so you have to resort to walk, and if you don't like walking, think twice about this place. Then the main restroom for the 2-bedroom suite we stayed in had a jacuzzi tub that if you had a bad knee--forget about it! When I did go into the tub/shower as it's the only shower in that restroom, there was a huge blockage of rotten hair inside the drain rather plugging the drain. I called and told the front desk, but they did nothing. The cleaning person only took what I could take out with a tissue, and didn't clean out the remaining blockage. I called again, but nothing. Then there's the restaurant staff that doesn't quite want to do their job, don't listen to your order, and you have to ask over and over again. Waiting for an elevator there's a dresser/credenza that holds the hotel phone for your use to call for golf carts, etc, well some guests would leave dirty dishes on this dresser, and there sat a dirty plate and glasses for 1.5 days even with daily housecleaning, but none of them would pick this up. Then had to call 3x for more water, so if you're a water drinker like us, you'll have to make it a point that they need to stock your fridge. I just find that lazy and just don't care much about their jobs or keeping the hotel at its best.

This resort is amazing that celebrates the beauty of Mexico. The hospitality is 5 stars and an amazing ocean views from every restaurant. I

Wunderbares Hotel mit perfektem Service. Einzig Frühstück war inadäquat teuer.