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Bewertungen von Red Roof Inn Atlanta Airport NE - Conley

2 out of 5
Red Roof Inn Atlanta Airport NE - Conley
3140 Moreland Ave, Conley, GA

Bewertungen

6,6
83 von insgesamt 428 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
131 von insgesamt 428 Gästebewertungen haben eine Bewertung von 8 - Gut" "
83 von insgesamt 428 Gästebewertungen haben eine Bewertung von 6 - Okay" "
57 von insgesamt 428 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
74 von insgesamt 428 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

7,2/10

Personal & Service

5,4/10

Ausstattung

6,6/10

Zustand der Unterkunft

5,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
mittelmäßiges Motel
Das Personal war bemüht, Frühstück das typisch amerikanische kontinentale Frühstück. Ansonsten ein mittelmäßiges schon etwas abgewohntes Motel in autobahnnaher Lage
Aufenthalt von 2 Nächten im Juli 2018

6/10 – Okay

JK, austria

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Klassisches Amerikanishes Hotel
Für eine Übernachtung wegen Transit durch die USA hat es vollkommend ausgereicht. Würde dieses Hotel eigentlich als ein klassisches amerikanisches Motel bezeichnen, allgemein ganz gut.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Der äussere Eindruck täuscht
Das Hotel selber sieht ziemlich heruntergekommen aus, aber das Zimmer ist neu renoviert

8/10 – Gut

sergio, Laveen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Door lobby is always closed, they talk to you thru the window, seems not safe area.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kerry-Lee RediResponse Specialist am 3. Mai 2024
Hello Sergio, Thank you for leaving a rating and participating in our guest survey regarding your stay at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY. We are sorry you felt unsafe. At Red Roof, it is our intention to have your confidence in our abilities to rule out problems like these occurring in the future. We will certainly take your comments into consideration in an effort to improve our services and to make guest experiences even better. Please know that we value you as our guest and appreciate your business. Thank you for your review. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 – Gut

Dari

Mit Haustieren gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was clean, not always the case with the cheaper hotels. Bathtub drained very slow, but everything else was in good order (older, but clean). Would stay there again.
Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

Jessica

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Didn’t even have towels or wash clothes
Aufenthalt von 2 Nächten im März 2024
Antwort von Olivia RediResponse Specialist am 2. Apr. 2024
Hello Jessica, Thank you for taking the time to tell us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed that your experience did not meet your full expectations, as you indicated that they did not have towels or wash clothes. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Jamie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Daniel

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
They had me go to three different rooms all stank like cigarettes and weed. Sketchy area and the reception table has glass protecting the worker from customers. Very sketchy area. The host took 30 minutes to check me in. I got a full refund and left.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Danny, NORFOLK

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient and accessible but shuttle service was not available my only concern
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Yichao

Aufenthalt von 2 Nächten im März 2024
Antwort von Gabrielle RediResponse Specialist am 9. Apr. 2024
Thank you for taking a moment to leave a review, Yichao. The staff and I at the Red Roof Inn Atlanta Airport NE - Conley appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Hope

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and simple had great customer service
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Airies

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
It was easy to acces .
Aufenthalt von 3 Nächten im Februar 2024

6/10 – Okay

CLAUDIO M

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Apenas para passar uma noite
Hotel com muito pouco luxo. Quarto bom mas banheiro bem antigo. Vizinhança não muito agradável.
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Aria

Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Can't believe that business is still running. Go ahead and keep my money, but everyone should know these people are violating your privacy while scamming from you, and while doing that, they are failing hygiene standards and regulations, while putting the customer at risk, if they do complain.

8/10 – Gut

ROBERT

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
On the way
The room was clean and confortable.....TV selection was good. Nice view...No ice machine...
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Olivia RediResponse Specialist am 13. Feb. 2024
Thank you, Robert, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found your room to be clean and comfortable and the TV selection was good. However, please accept our apologies for no ice machine being in your room. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

8/10 – Gut

Luis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Its OK for a quick stay
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

TA

Gut: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

jennifer

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
FINE FOR THE PRICE
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Adraine Rediresponse Specialist am 20. Jan. 2024
Hello Jennifer,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 4/5 score following your stay. It is great to read that you were pleased with the price for the room. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

8/10 – Gut

Jeffrey

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sharma RediResponse Specialist am 17. Jan. 2024
Hello Jeffrey, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 – Okay

A.J.

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sharma RediResponse Specialist am 12. Jan. 2024
Hello A.J, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sharma RediResponse Specialist am 12. Jan. 2024
Dear Valued Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 – Gut

NARJARA

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
O hotel é bem longe do aeroporto e não possui shuttle (ônibus de apoio). Se não tiver carro alugado gastará de 30 a 60 dólares de UBER/ TÁXI. O hotel é isolado, não tem ATM, não tem restaurantes ao redor , somente um posto muito estranho, “esquisito” 5 minutos a pé… pela rodovia. Camas pequenas.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Aaron

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Lady at the front desk was very nice and helpful the facility is clean and quiet and kept up
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Jermaine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Sergei

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stay away from this Hotel ! We reserved 2 night stay. Second day we left early in the morning and when returned back to the hotel late night there were no towels nor bedsheets and pillowcases, just bare mattress. When I contacted the hotel they refused provide anything until the manager comes in the morning.

10/10 – Hervorragend

Marcus

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Kathrine

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit
People was nice
Antwort von Oniel Rediresponse Specialist am 2. Nov. 2023
Hi Kathrine,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that you found our staff to be nice. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

10/10 – Hervorragend

Meghan, West Palm Beach

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I can truly say the other reviews giving this location 1 star isn’t at all what I found. The room was very clean, neat and everything worked. I was also able to check in a little earlier as it was already available, which I appreciated greatly. The parking is easy and it was quiet (outside of the normal hearing other doors close at times). No complaints. Thanks again
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Oniel Rediresponse Specialist am 2. Nov. 2023
Hi Meghan,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our hotel, its convenience and of course its cleanliness. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

10/10 – Hervorragend

Marcus

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Oniel Rediresponse Specialist am 2. Nov. 2023
Hi Marcus,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist

10/10 – Hervorragend

Marcus

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Marcus, for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 – Gut

Bob

Gut: Personal & Service und Zustand der Unterkunft
Nice place if you just need a good bed
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Tecorlia

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

Luis

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The place smell like cigarettes, the ac was making weird sounds, the fridge was broken, I wouldn't recommend this place
Aufenthalt von 2 Nächten im September 2023

8/10 – Gut

Efrem

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff are very nice and kind
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Efrem, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found our staff to be nice and kind. At Red Roof, we hope to continue to provide great experiences for you.Thank you again for sharing your experience with us. We would love to see you again at any one of our Red Roof locations. Sincerely, OliviaRed Roof Management RediResponse Specialist

6/10 – Okay

Chris

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
If you’re a commercial truck driver & for whatever reason need to stay longer than 5 days this is NOT the place for us. They lie about being willing to make accommodations for us truck drivers especially if you’re Black.. Stayed 9 nights (originally booked 6 nights they called after receiving my RSVP from Expedia, complaining they not an extended stay I explained that I’m a truck driver & will be putting my truck in the shop they said they make exceptions for driver that changed after they saw I was black . I rebooked for an additional 5 nights bc truck still in the shop & they canceled my booking after 3 nights) bc my truck in the shop at Richard Kerns. Paid for every night thru Expedia, never caused any issues or problems, respectful anything I encountered staff.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Hello Chris, I appreciate you sharing your feedback following your stay at the Red Roof Inn Atlanta Airport NE - Conley. I was saddened to read that your stay fell short of your expectations, due to the issues you highlighted. Please accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof's goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you. To uphold our company’s high standards, your comments will be reviewed by staff in an effort to ensure you experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 – Okay

David, Miami

Geschäftlich gereist
Gut: Personal & Service
ok
Aufenthalt von 1 Nacht im April 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, David, for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 – Ungenügend

Sonia

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very strong cigarette smell
Aufenthalt von 1 Nacht im April 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Sonia, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed your experience fell short due to the strong odor you encounter. Please accept our sincerest apologies for the impact this had on your stay and can assure you this this is not reflective of our usual standards. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you, so your comments will be reviewed by staff, in an effort to ensure you experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

4/10 – Schlecht

Krystal

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The biggest problem was the men openly selling hard drugs right outside our door. They had a scale and their product in plain view and made a sale three feet away from my 11 year old daughter as we were trying to enter the room. The room next to ours was being occupied by a working woman (based on what I heard her saying) and men were coming and going all night. You can hear everything happening outside and next door. It was hard to get any sleep. There were men doing drugs in the parking lot. There is a small bar located in the building between the office and the rooms. It has the potential to be a dangerous place. The pet relief area is small and not very accommodating for people who use wheelchairs or other mobility devices. The floor was sticky, but the rest of the room was pretty clean. The man who checked us in was friendly and helpful.
Aufenthalt von 2 Nächten im April 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Krystal, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found your room to be clean and our staff was friendly and helpful, despite these distasteful situations you encountered during your recent visit. Please accept our apologies for the impact this had on your stay and can assure you that this is nowhere near the standard we strive to uphold. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you. To uphold our company’s high standards, your comments will be reviewed by staff, in an effort to ensure you experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

6/10 – Okay

carlos

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
You get what you pay for....bed sheets were clean though..
Aufenthalt von 1 Nacht im April 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Carlos, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found your bed sheets to be clean. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

8/10 – Gut

Racquel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Racquel, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

4/10 – Schlecht

Amber

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The sheets had stains. Hair in the sink. Smelled like mildew. Only good thing was the staff was nice and it was quiet.
Aufenthalt von 2 Nächten im März 2023

8/10 – Gut

Nicolee

Gut: Sauberkeit und Zustand der Unterkunft
There was a dirty rag left in my room, one pillow had a stain . Other than that there were no bugs in the room or prostitution going on .
Aufenthalt von 2 Nächten im März 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you Nicolee, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed your experience was less than ideal due to the dirty rag you found in the room and the stain you found on the pillow. Please accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you, so your comments will be reviewed y staff in an effort to ensure your experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

4/10 – Schlecht

Javier

Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Javier, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 2/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 – Ungenügend

Shevy

Verbesserungswürdig: Ausstattung
Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Shevy, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 – Gut

Yvonne

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Bad customer service
The lady that did our check in was unprofessional and had a very nasty attitude.
Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Yvonne, Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. Please accept our apologies for the rude attitude of our staff. To prevent this from happening again, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 – Ungenügend

Shalaila

Verbesserungswürdig: Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Shalaila, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 – Okay

Imad

Aufenthalt von 1 Nacht im März 2023

8/10 – Gut

Mauricia

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Prices are higher inside than online and every person that works in the front office says a different price every day
Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Mauricia,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed you had a less than satisfactory experience. Please accept our apologies, as you indicated the price was high inside than online and all the other concerns that dampened your visit. To prevent this from happening again, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

4/10 – Schlecht

Yvonne

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Yvonne, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 – Gut

Dwain

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Dwain, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist