Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
83 von insgesamt 428 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
83
131 von insgesamt 428 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
131
83 von insgesamt 428 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
83
57 von insgesamt 428 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
57
74 von insgesamt 428 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
74
6,8/10
Sauberkeit
7,2/10
Personal & Service
5,4/10
Ausstattung
6,6/10
Zustand der Unterkunft
5,6/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Verifizierter Reisender
7. Okt. 2018
Gut: Sauberkeit und Personal & Service
mittelmäßiges Motel
Das Personal war bemüht, Frühstück das typisch amerikanische kontinentale Frühstück.
Ansonsten ein mittelmäßiges schon etwas abgewohntes Motel in autobahnnaher Lage
Verifizierter Reisender
Aufenthalt von 2 Nächten im Juli 2018
6/10 – Okay
JK, austria
23. Jan. 2017
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Klassisches Amerikanishes Hotel
Für eine Übernachtung wegen Transit durch die USA hat es vollkommend ausgereicht.
Würde dieses Hotel eigentlich als ein klassisches amerikanisches Motel bezeichnen, allgemein ganz gut.
JK
6/10 – Okay
Verifizierter Reisender
18. Juli 2016
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Der äussere Eindruck täuscht
Das Hotel selber sieht ziemlich heruntergekommen aus, aber das Zimmer ist neu renoviert
Verifizierter Reisender
8/10 – Gut
sergio, Laveen
1. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Door lobby is always closed, they talk to you thru the window, seems not safe area.
sergio
Aufenthalt von 1 Nacht im April 2024
Antwort von Kerry-Lee RediResponse Specialist am 3. Mai 2024
Hello Sergio, Thank you for leaving a rating and participating in our guest survey regarding your stay at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY. We are sorry you felt unsafe. At Red Roof, it is our intention to have your confidence in our abilities to rule out problems like these occurring in the future. We will certainly take your comments into consideration in an effort to improve our services and to make guest experiences even better. Please know that we value you as our guest and appreciate your business. Thank you for your review. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
8/10 – Gut
Dari
Mit Haustieren gereist, Geschäftlich gereist
14. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was clean, not always the case with the cheaper hotels. Bathtub drained very slow, but everything else was in good order (older, but clean). Would stay there again.
Dari
Aufenthalt von 2 Nächten im April 2024
2/10 – Ungenügend
Jessica
1. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Didn’t even have towels or wash clothes
Jessica
Aufenthalt von 2 Nächten im März 2024
Antwort von Olivia RediResponse Specialist am 2. Apr. 2024
Hello Jessica, Thank you for taking the time to tell us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed that your experience did not meet your full expectations, as you indicated that they did not have towels or wash clothes. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist
10/10 – Hervorragend
Jamie
22. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jamie
Aufenthalt von 1 Nacht im Februar 2024
2/10 – Ungenügend
Daniel
Geschäftlich gereist
22. März 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
They had me go to three different rooms all stank like cigarettes and weed. Sketchy area and the reception table has glass protecting the worker from customers. Very sketchy area. The host took 30 minutes to check me in. I got a full refund and left.
Daniel
Aufenthalt von 1 Nacht im März 2024
10/10 – Hervorragend
Danny, NORFOLK
15. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient and accessible but shuttle service was not available my only concern
Danny
Aufenthalt von 1 Nacht im März 2024
10/10 – Hervorragend
Yichao
15. März 2024
Yichao
Aufenthalt von 2 Nächten im März 2024
Antwort von Gabrielle RediResponse Specialist am 9. Apr. 2024
Thank you for taking a moment to leave a review, Yichao. The staff and I at the Red Roof Inn Atlanta Airport NE - Conley appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
10/10 – Hervorragend
Hope
Mit einer Gruppe gereist
5. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and simple had great customer service
Hope
Aufenthalt von 1 Nacht im März 2024
8/10 – Gut
Airies
Mit dem Partner gereist
1. März 2024
Gut: Sauberkeit und Zustand der Unterkunft
It was easy to acces .
Airies
Aufenthalt von 3 Nächten im Februar 2024
6/10 – Okay
CLAUDIO M
Mit der Familie gereist
19. Feb. 2024
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Apenas para passar uma noite
Hotel com muito pouco luxo. Quarto bom mas banheiro bem antigo. Vizinhança não muito agradável.
CLAUDIO M
Aufenthalt von 1 Nacht im Februar 2024
2/10 – Ungenügend
Aria
15. Feb. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Can't believe that business is still running. Go ahead and keep my money, but everyone should know these people are violating your privacy while scamming from you, and while doing that, they are failing hygiene standards and regulations, while putting the customer at risk, if they do complain.
Aria
8/10 – Gut
ROBERT
Mit der Familie gereist
12. Feb. 2024
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
On the way
The room was clean and confortable.....TV selection was good. Nice view...No ice machine...
ROBERT
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Olivia RediResponse Specialist am 13. Feb. 2024
Thank you, Robert, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found your room to be clean and comfortable and the TV selection was good. However, please accept our apologies for no ice machine being in your room. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
8/10 – Gut
Luis
5. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Its OK for a quick stay
Luis
Aufenthalt von 4 Nächten im Februar 2024
10/10 – Hervorragend
TA
1. Feb. 2024
Gut: Personal & Service
TA
Aufenthalt von 1 Nacht im Januar 2024
8/10 – Gut
jennifer
Geschäftlich gereist
18. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
FINE FOR THE PRICE
jennifer
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Adraine Rediresponse Specialist am 20. Jan. 2024
Hello Jennifer,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 4/5 score following your stay. It is great to read that you were pleased with the price for the room. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management
8/10 – Gut
Jeffrey
14. Jan. 2024
Jeffrey
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sharma RediResponse Specialist am 17. Jan. 2024
Hello Jeffrey, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
6/10 – Okay
A.J.
5. Jan. 2024
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A.J.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sharma RediResponse Specialist am 12. Jan. 2024
Hello A.J, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
8/10 – Gut
Verifizierter Reisender
Mit der Familie gereist
5. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sharma RediResponse Specialist am 12. Jan. 2024
Dear Valued Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
8/10 – Gut
NARJARA
Mit der Familie gereist
31. Dez. 2023
Gut: Sauberkeit und Personal & Service
O hotel é bem longe do aeroporto e não possui shuttle (ônibus de apoio). Se não tiver carro alugado gastará de 30 a 60 dólares de UBER/ TÁXI. O hotel é isolado, não tem ATM, não tem restaurantes ao redor , somente um posto muito estranho, “esquisito” 5 minutos a pé… pela rodovia. Camas pequenas.
NARJARA
Aufenthalt von 1 Nacht im Dezember 2023
10/10 – Hervorragend
Aaron
12. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Lady at the front desk was very nice and helpful the facility is clean and quiet and kept up
Aaron
Aufenthalt von 1 Nacht im Dezember 2023
10/10 – Hervorragend
Jermaine
5. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jermaine
Aufenthalt von 1 Nacht im Dezember 2023
2/10 – Ungenügend
Sergei
Mit der Familie gereist
16. Nov. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stay away from this Hotel !
We reserved 2 night stay. Second day we left early in the morning and when returned back to the hotel late night there were no towels nor bedsheets and pillowcases, just bare mattress. When I contacted the hotel they refused provide anything until the manager comes in the morning.
Sergei
10/10 – Hervorragend
Marcus
7. Nov. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great stay
Marcus
Aufenthalt von 1 Nacht im November 2023
6/10 – Okay
Kathrine
Mit der Familie und kleinen Kindern gereist
30. Okt. 2023
Verbesserungswürdig: Sauberkeit
People was nice
Kathrine
Antwort von Oniel Rediresponse Specialist am 2. Nov. 2023
Hi Kathrine,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that you found our staff to be nice. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist
10/10 – Hervorragend
Meghan, West Palm Beach
29. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I can truly say the other reviews giving this location 1 star isn’t at all what I found. The room was very clean, neat and everything worked. I was also able to check in a little earlier as it was already available, which I appreciated greatly. The parking is easy and it was quiet (outside of the normal hearing other doors close at times). No complaints. Thanks again
Meghan
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Oniel Rediresponse Specialist am 2. Nov. 2023
Hi Meghan,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our hotel, its convenience and of course its cleanliness. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist
10/10 – Hervorragend
Marcus
21. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Marcus
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Oniel Rediresponse Specialist am 2. Nov. 2023
Hi Marcus,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist
10/10 – Hervorragend
Marcus
20. Okt. 2023
Marcus
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Marcus, for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
8/10 – Gut
Bob
28. Sept. 2023
Gut: Personal & Service und Zustand der Unterkunft
Nice place if you just need a good bed
Bob
Aufenthalt von 1 Nacht im September 2023
8/10 – Gut
Tecorlia
18. Sept. 2023
Gut: Personal & Service und Zustand der Unterkunft
Tecorlia
Aufenthalt von 1 Nacht im September 2023
4/10 – Schlecht
Luis
Mit dem Partner gereist
17. Sept. 2023
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The place smell like cigarettes, the ac was making weird sounds, the fridge was broken, I wouldn't recommend this place
Luis
Aufenthalt von 2 Nächten im September 2023
8/10 – Gut
Efrem
26. Mai 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff are very nice and kind
Efrem
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Efrem, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found our staff to be nice and kind. At Red Roof, we hope to continue to provide great experiences for you.Thank you again for sharing your experience with us. We would love to see you again at any one of our Red Roof locations. Sincerely, OliviaRed Roof Management RediResponse Specialist
6/10 – Okay
Chris
Geschäftlich gereist
25. Mai 2023
Verbesserungswürdig: Personal & Service
If you’re a commercial truck driver & for whatever reason need to stay longer than 5 days this is NOT the place for us. They lie about being willing to make accommodations for us truck drivers especially if you’re Black.. Stayed 9 nights (originally booked 6 nights they called after receiving my RSVP from Expedia, complaining they not an extended stay I explained that I’m a truck driver & will be putting my truck in the shop they said they make exceptions for driver that changed after they saw I was black . I rebooked for an additional 5 nights bc truck still in the shop & they canceled my booking after 3 nights) bc my truck in the shop at Richard Kerns. Paid for every night thru Expedia, never caused any issues or problems, respectful anything I encountered staff.
Chris
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Hello Chris, I appreciate you sharing your feedback following your stay at the Red Roof Inn Atlanta Airport NE - Conley. I was saddened to read that your stay fell short of your expectations, due to the issues you highlighted. Please accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof's goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you. To uphold our company’s high standards, your comments will be reviewed by staff in an effort to ensure you experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist
6/10 – Okay
David, Miami
Geschäftlich gereist
20. Apr. 2023
Gut: Personal & Service
ok
David
Aufenthalt von 1 Nacht im April 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, David, for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
2/10 – Ungenügend
Sonia
Geschäftlich gereist, Mit der Familie gereist
12. Apr. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very strong cigarette smell
Sonia
Aufenthalt von 1 Nacht im April 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Sonia, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed your experience fell short due to the strong odor you encounter. Please accept our sincerest apologies for the impact this had on your stay and can assure you this this is not reflective of our usual standards. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you, so your comments will be reviewed by staff, in an effort to ensure you experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
4/10 – Schlecht
Krystal
Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
10. Apr. 2023
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The biggest problem was the men openly selling hard drugs right outside our door. They had a scale and their product in plain view and made a sale three feet away from my 11 year old daughter as we were trying to enter the room. The room next to ours was being occupied by a working woman (based on what I heard her saying) and men were coming and going all night. You can hear everything happening outside and next door. It was hard to get any sleep. There were men doing drugs in the parking lot. There is a small bar located in the building between the office and the rooms. It has the potential to be a dangerous place.
The pet relief area is small and not very accommodating for people who use wheelchairs or other mobility devices.
The floor was sticky, but the rest of the room was pretty clean. The man who checked us in was friendly and helpful.
Krystal
Aufenthalt von 2 Nächten im April 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Krystal, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found your room to be clean and our staff was friendly and helpful, despite these distasteful situations you encountered during your recent visit. Please accept our apologies for the impact this had on your stay and can assure you that this is nowhere near the standard we strive to uphold. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you. To uphold our company’s high standards, your comments will be reviewed by staff, in an effort to ensure you experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
6/10 – Okay
carlos
3. Apr. 2023
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
You get what you pay for....bed sheets were clean though..
carlos
Aufenthalt von 1 Nacht im April 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Carlos, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found your bed sheets to be clean. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
8/10 – Gut
Racquel
Geschäftlich gereist
25. März 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Racquel
Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you, Racquel, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
4/10 – Schlecht
Amber
Mit dem Partner gereist
24. März 2023
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The sheets had stains. Hair in the sink. Smelled like mildew. Only good thing was the staff was nice and it was quiet.
Amber
Aufenthalt von 2 Nächten im März 2023
8/10 – Gut
Nicolee
21. März 2023
Gut: Sauberkeit und Zustand der Unterkunft
There was a dirty rag left in my room, one pillow had a stain . Other than that there were no bugs in the room or prostitution going on .
Nicolee
Aufenthalt von 2 Nächten im März 2023
Antwort von Olivia RediResponse Specialist am 18. Nov. 2023
Thank you Nicolee, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed your experience was less than ideal due to the dirty rag you found in the room and the stain you found on the pillow. Please accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you, so your comments will be reviewed y staff in an effort to ensure your experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
4/10 – Schlecht
Javier
21. März 2023
Javier
Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Javier, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 2/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
2/10 – Ungenügend
Shevy
13. März 2023
Verbesserungswürdig: Ausstattung
Shevy
Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Shevy, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
8/10 – Gut
Yvonne
12. März 2023
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Bad customer service
The lady that did our check in was unprofessional and had a very nasty attitude.
Yvonne
Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Yvonne, Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. Please accept our apologies for the rude attitude of our staff. To prevent this from happening again, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist
2/10 – Ungenügend
Shalaila
12. März 2023
Verbesserungswürdig: Personal & Service und Ausstattung
Shalaila
Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Shalaila, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
6/10 – Okay
Imad
11. März 2023
Imad
Aufenthalt von 1 Nacht im März 2023
8/10 – Gut
Mauricia
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
7. März 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Prices are higher inside than online and every person that works in the front office says a different price every day
Mauricia
Aufenthalt von 1 Nacht im März 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Mauricia,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed you had a less than satisfactory experience. Please accept our apologies, as you indicated the price was high inside than online and all the other concerns that dampened your visit. To prevent this from happening again, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist
4/10 – Schlecht
Yvonne
2. März 2023
Verbesserungswürdig: Personal & Service
Yvonne
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Yvonne, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
8/10 – Gut
Dwain
Geschäftlich gereist
28. Feb. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dwain
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Olivia RediResponse Specialist am 20. Okt. 2023
Hello Dwain, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist