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Bewertungen von Hyatt Place Atlanta Airport-North

3 out of 5
Hyatt Place Atlanta Airport-North
3415 Norman Berry Dr, Atlanta, GA

Bewertungen

7,4

Gut

377 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
237 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
157 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
105 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
130 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,2/10

Personal & Service

7,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Walter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hat uns sehr gefallen. Schneller Check-in, geräumiges Zimmer. Frühstück sehr gut. Empfehlenswert. Gerne wieder
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Christoph

Aufenthalt von 3 Nächten im März 2023

4/10 – Schlecht

Peter

Mit dem Partner gereist
Bad Breakfast at 2. day!
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Stacey Black, General Manager am 9. Feb. 2023
Thanks for your review!

8/10 – Gut

Martina

Aufenthalt von 2 Nächten im August 2022

8/10 – Gut

Benedikt

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Carma am 23. Okt. 2019
Thank you for your review, Benedikt! It was a pleasure to host your stay.

10/10 – Hervorragend

Stacey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, and friendly. Fast checkin
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Karen

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Tiffany

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All the reviews are correct pertaining to this hotel. I enjoyed my stay. Breakfast was fresh and good. The staff was amazing, although I did have an issue with checking in at 3 pm, which has been a continuing issue with several customers reviews. Not sure why this is a regular problem for them. I would definitely stay here again for sure!!
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

SANGCHUL

Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 20. Mai 2024
Dear Sangchul, thank you for sharing your feedback. We appreciate your insights and apologize for any inconvenience. Rest assured, we’ll address the issues you’ve raised. We hope to have another chance to serve you better.”

6/10 – Okay

Jennique

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 20. Mai 2024
Hi Jennique, thank you for sharing your feedback. We appreciate your insights and apologize for any inconvenience. Rest assured, we’ll address the issues you’ve raised. We hope to have another chance to serve you better.”

6/10 – Okay

Leidy

na
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GM am 20. Mai 2024
Dear Leidy, we’re truly sorry to hear about your experience. Please accept our sincere apologies. We’re committed to improving, and your feedback helps us do just that. We hope you’ll give us another opportunity to exceed your expectations.”

10/10 – Hervorragend

Kristy

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice staff, good breakfast and comfy beds
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Lucille

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was exceptional, everyone including the general manager. Always greeted by staff. Issue with key remedied immediately. I would stay here again & again. Breakfast was fresh. Dining area clean.
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Joseph, Oak Park

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
convenient to everything I wanted to see in Atlanta
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Polly

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Nice value, comfort and convenient location for short trip. The hotel seemed dated compared to other Hyatt Place hotels I've stayed at but the staff was super friendly and very efficient. The little couch had some stains and small tear and the furniture was worn. Again, it was a good value, the room was clean and the ac worked great. I check out tomorrow so hopefully all the good experiences I've had to this point will continue thru the check out process. Also the shuttle driver was very polite and not intrusive. Very professional.
Aufenthalt von 2 Nächten im Mai 2024

2/10 – Ungenügend

andres

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We arrive at 4pm to the check in and the room is not ready, we not recive any compensation for that, the breakfast is terrible 3 days is the same dishes, they dont have cribs for the baby, the AC foe the room is not working good... so is very poor experience, please not coming whit kids, ands family.. the pool are close always. Andres c
Aufenthalt von 3 Nächten im Mai 2024
Antwort von GM muktar am 6. Mai 2024
Dear Andres C,We appreciate your candid feedback, and we hope you will give us another chance to provide you with an improved experience. If you have any further concerns, please feel free to reach out to our guest services team directly.Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely,

6/10 – Okay

Nica

Mit der Familie gereist
Gut: Ausstattung
I did like the breakfast room they have a lot of variety to choose from, didn’t like the fact they didn’t have an indoor pool,that was a nuisance to me and my daughter.
Aufenthalt von 5 Nächten im April 2024
Antwort von GM am 6. Mai 2024
We appreciate your candid feedback, and we hope you will give us another chance to provide you with an improved experience. If you have any further concerns, please feel free to reach out to our guest services team directly.Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely,

4/10 – Schlecht

Lorraine

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was advertised as having a cafe and bar which were not available. Pictures were not anywhere representative of this property. Absolutely would not recommend. If this is Hyatts standard it’s very questionable. Hyatt needs to check on its properties and advertising. Totally deceiving.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM muktar am 6. Mai 2024
Dear Guest,Thank you for sharing your feedback regarding your recent stay at our property. We apologize for any inconvenience you experienced during your visit. We appreciate your candid review, and we hope you will consider staying with us again. If you have any additional concerns, please feel free to reach out to our guest services team directly.Thank you for choosing our property, and we look forward to serving you better in the future.Sincerely,

8/10 – Gut

Casaundra

Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Shreya

Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 6. Mai 2024
We appreciate your candid review, and we hope you will consider staying with us again. If you have any additional concerns, please feel free to reach out to our guest services team directly.Thank you for choosing our property, and we look forward to serving you better in the future.Sincerely,

8/10 – Gut

Jasmine

Mit einer Gruppe gereist
Gut: Personal & Service
I loved that it has a free shuttle to the airport since we were staying to go straight to the airport
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Clair

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great comfy bed & pillows. Staff friendly and helpful.
Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

Tayika

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in process was very inconvenient. The hotels system was down and we were unable to check in until 5:30pm. We needed to be ready for an event by 6 so this was a huge inconvenience. When we contacted the hotel to see if we could possibly go to another location, they were not helpful and told us “these things happen”.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Ramil

Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 20. Mai 2024
Dear Ramil, thank you for choosing our hotel! We’re delighted to hear that you had a wonderful stay. Your positive feedback encourages our team to keep delivering exceptional service. We look forward to welcoming you back soon!”

10/10 – Hervorragend

Andriy

Aufenthalt von 1 Nacht im April 2024
Antwort von GM muktar am 6. Mai 2024
Thank you for choosing us and giving us a perfect rating. We’re delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we’re thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay

10/10 – Hervorragend

Clair

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All staff were friendly and very helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 6. Mai 2024
Thank you for choosing us and giving us a perfect 5/5 rating. We’re delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we’re thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay

2/10 – Ungenügend

Liliana, RIVERBANK

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Nothing
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Jeffrey

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Property was undergoing renovation and updating, so not as "sparkling" as others where we've stayed. But people are friendly and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Jenice Alexander FOM am 19. Apr. 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!

4/10 – Schlecht

Beatris

Verbesserungswürdig: Sauberkeit und Personal & Service
I booked my stay through Expedia. I called a week before to ask for conjoining rooms. The agent at the hotel was able to put it in and said I will have conjoining rooms. When l get there I alga e my name they charged me for one room when I paired for 2. The girl at the front desk had a nasty attitude looks like she hates her job. She told me well call Expedia beacuse I only have one room etc. I called and and Expedia called the problem was fixed but they didn’t have my room connected not even the same floor. Soon as we get to the first room the door to the bathroom is broken. The second room as soon as I walked in it smelled like fish, the beds and the sofa has stains on it, the floors are filthy, Bathroom shower head has mold on it tub was dirty. When I asked to speak to the manger conviently there was no manger on duty. Customer service sucks. They need to do better.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jyneshia am 17. Apr. 2024
Good morning Beatris,I do apologize for the inconvenience you endured during your stay if you could please contact me here at the property I would like to follow up on the issue.

10/10 – Hervorragend

Scott, Cottage City

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staff!
Aufenthalt von 3 Nächten im April 2024
Antwort von Jenice Alexander FOM am 19. Apr. 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!

2/10 – Ungenügend

Bianca

Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 6. Mai 2024
Dear Bianca,We're disappointed to hear about your experience, and we'll strive to do better. We apologize for the inconvenience and would appreciate another chance to earn your business.

2/10 – Ungenügend

Bianca

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The supervisor busted in the room on us ... Almost hit my brother in face without knocking . Was very rude and saying our room was torn up because waiting on housekeeping to remove trash and they come every other day then said something bout us having to guest when we were in a suite with a living room and bedroom area . Was very rude hung up in my face ... Housekeeping even said nothing was wrong with our room .... I asked for corporate number they said they didn't know it.
Aufenthalt von 2 Nächten im April 2024
Antwort von GM muktar am 19. Apr. 2024
Hi Bianca , I'm truly sorry for any frustration you have experienced. Our goal is to provide exceptional service, and we realize that we have not met your expectations in this instance. Please know that we take your feedback seriously and will work to improve, Thank you

2/10 – Ungenügend

RIGOBERTO

Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 20. Mai 2024
Dear Rigoberto, we appreciate your honest feedback. We apologize for any inconvenience you experienced during your stay. Rest assured, we take your comments seriously and will address them promptly. Thank you for helping us improve.”

10/10 – Hervorragend

Dominga

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The ladies that works at front desk, breakfast, housekeepers are very nice
Aufenthalt von 3 Nächten im März 2024
Antwort von Jenice Alexander FOM am 19. Apr. 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!

10/10 – Hervorragend

Kerri

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the front desk staff was so nice!
Aufenthalt von 2 Nächten im April 2024
Antwort von Jenice Alexander FOM am 19. Apr. 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!

4/10 – Schlecht

DEBRA

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The young lady at check in was terrific, attitude was great, but the lady in the kitch has a very nasty attitude, the house keep sreals..she tried to hid my daughter's minnie mouse that she got in her easter basket insted of her returing it after she cleaned she hid it on her cart locked in a clost and the young man who works there helped use find it sad to take from a child....and we were down stair and she walke by us multiple times thats y she didnt take it right then and there....bring ur own cups and plenty of bottle water bc a bottle here is 3.00 and something....as far as the room i give them a 1.5 rating...imma post pic on google so u can see for your self why over all i will not be staying here again...them four days were hell...
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Amber

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed our stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Jenice Alexander FOM am 5. Apr. 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your We hope to see you again!

8/10 – Gut

Chimere, Poinciana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 6. Mai 2024
We appreciate your candid feedback, and we hope you will give us another chance to provide you with an improved experience. If you have any further concerns, please feel free to reach out to our guest services team directly.Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely,

10/10 – Hervorragend

Asis

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Jenice Alexander FOM am 5. Apr. 2024
Thank you so much for taking the time to leave us a rating. We’re glad that you enjoyed your We hope to see you again!

8/10 – Gut

Simona

Gut: Sauberkeit und Personal & Service
No plugs near bed
Aufenthalt von 1 Nacht im März 2024
Antwort von Jenice Alexander FOM am 19. Apr. 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!

8/10 – Gut

Nick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place. Just wish they had vending machines.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jenice Alexander FOM am 5. Apr. 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay here at Hyatt Place Atlanta North. I apologize you didn't see our gallery area where our offer a variety of snacks. We hope to see you again soon!

10/10 – Hervorragend

Simona

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay
Aufenthalt von 2 Nächten im März 2024
Antwort von Jenice Alexander FOM am 19. Apr. 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!

10/10 – Hervorragend

Gustavo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Jenice Alexander FOM am 5. Apr. 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your Hyatt Place Atlanta North. We hope to see you again soon!

4/10 – Schlecht

Amish

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Ausstattung
While room and breakfast were good, I would not go back to this place again. Sofabed was fragile and risky to sleep on. No way to contact front desk from the room as no phone in the room. We requested an extra blanket/pillow and surprisingly they were out of the pillow and literally favored us by giving a blanket which was so old and worn out that you can't use it. While room had basic TV channels, they took the remote from the room while we were away. We spent 20 mins searching for it thinking that we lost it. When asked at the front desk, they didn't tell us until a cable guy noticed us talking and mentioned that the owners has asked to remove remotes from all the rooms.

10/10 – Hervorragend

Evelyn

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing
Aufenthalt von 3 Nächten im März 2024
Antwort von Jenice Alexander FOM am 28. März 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!

10/10 – Hervorragend

Kathleen

Aufenthalt von 1 Nacht im März 2024
Antwort von Jenice Alexander FOM am 19. Apr. 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!

6/10 – Okay

Anoop

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Very old property
Aufenthalt von 2 Nächten im März 2024

2/10 – Ungenügend

Lisa

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Mole in bathroom, sink handle broken, rust on tower bars , tiny closet, overall not so clean
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Saleem

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Jenice Alexander FOM am 19. Apr. 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!

4/10 – Schlecht

Reyes

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024