Außenpool (je nach Saison geöffnet), Liegestühle
Verfügbarkeit prüfen

Bewertungen von Old Town Point Hotel & Spa Antalya

Old Town Point Hotel & Spa Antalya
Altindag Mah. Anafartalar Cd. No:63, Antalya, Muratpasa

Bewertungen

8,4

Sehr gut

188 von insgesamt 363 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
102 von insgesamt 363 Gästebewertungen haben eine Bewertung von 8 - Gut" "
36 von insgesamt 363 Gästebewertungen haben eine Bewertung von 6 - Okay" "
15 von insgesamt 363 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
22 von insgesamt 363 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

A.Nicole

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches Personal. Zimmer sehr schön. Frühstück reichhaltig. Einkaufsmoglichkeiten direkt vor der tûr . Ich empfehle es gerne weiter
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Wenco

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gern wieder ..
Alles OK :-) Lage war auch gut.... Gern wieder Mal !
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
👍👍👍
Preis Leistung ist o.k Zimmer sehr sauber
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Wolfgang

Gut: Sauberkeit und Ausstattung
alles ok
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

6/10 – Okay

Leon Alfred

Gut: Personal & Service
Es is billig und für den Preis auch ganz gut, aber man sollte nicht Zuviel erwarten.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Feruza

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Müfit

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Mükemmel konumda otel personel çok iyi kahvaltı güzel tek sıkıntı kaldığımız odanın ortasında bir direk var bu hiç hoş değil
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Guest Relation Agent am 29. Dez. 2023
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Jakob

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Great parking service. Nice personnel! Didn't have the time to check the spa. Rooms are simple and clean. Lights are quite bright. Street is very loud.
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relation Agent am 9. Nov. 2023
Thank you for your feedback. We're glad you appreciated our parking service and our friendly staff. We apologize for any inconvenience caused by the street noise. We take note of your comments regarding the room's lighting and will consider ways to improve this. Should you choose to stay with us again, we'll do our best to ensure a more comfortable and enjoyable experience

8/10 – Gut

Ismail

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt war sehr angenehm. Personal hilfreich und nett. Empfehlenswert.
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Guest Relation Agent am 13. Mai 2023
Hi our dear guest.Thanks for your nice review.Your comment made us so happy.We are ready to do everything to make our guests pleasured.We would like to see you in our hotel again.

8/10 – Gut

Senol

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2023
Antwort von Guest Relation Agent am 13. Mai 2023
Hi our dear guest.Thanks for your nice review.Your comment made us so happy.We are ready to do everything to make our guests pleasured.We would like to see you in our hotel again.

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gutes,sehr zentrales und sauberes City Hotel Schneller und unkomplizierter Check In Super freundliches und aufmerksames Personal 👍 Sauberes Zimmer mit allem was man braucht Gutes Frühstücksbuffet mit grosser Auswahl bis 11 Uhr War nur 1 Nacht dort und alles war absolut Top
Aufenthalt von 2 Nächten im April 2023
Antwort von Guest Relation Agent am 13. Mai 2023
Hi our dear guest.Thanks for your nice review.Your comment made us so happy.We are ready to do everything to make our guests pleasured.We would like to see you in our hotel again.

10/10 – Hervorragend

Ingo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfekt
Wie immer war alles wunderbar
Aufenthalt von 3 Nächten im März 2023
Antwort von Guest Relation Agent am 5. Apr. 2023
Hi our dear guest.Thanks for your nice review.Your comment made us so happy.We are ready to do everything to make our guests pleasured.We would like to see you in our hotel again.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von Guest Relation Agent am 13. März 2023
i our dear guest.Thanks for your nice review.Your comment made us so happy.We are ready to do everything to make our guests pleasured.We would like to see you in our hotel again.

8/10 – Gut

Ali Osman

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Es war ok
Das Hotel lag in einem fantastischen Standort. Man war zentral und hatte jede Möglichkeit schnell in die Stadt zu kommen, leider war das Personal ziemlich eingebildet und war auch zu schade ihre Gäste zu begrüßen. Das Hotel an sich hat alle versprochenen Annehmlichkeiten spa Sauna Bereich gibt es aber nichts besonderes. Zumindest wurde es angeboten. Ich würde dieses Hotel für ein kurzen Aufenthalt empfehlen aber nicht Länge als 2 Tage.
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Guest Relation Agent am 26. Dez. 2022
Hi our dear guest.Thanks for your nice review.Your comment made us so happy.We are ready to do everything to make our guests pleasured.We would like to see you in our hotel again.

4/10 – Schlecht

Gulcan

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Personal & Service
Das Personal ist total unfreundlich und grimmig gewesen. Man wurde weder begrüßt noch verabschiedet.. das Zimmer wurde uns nicht gezeigt. Nur die einzigen die einen Beachtung geschenkt haben, waren die Putzkräfte. Die Preise für den Spa Bereich waren überteuert und auch hier wurden wir sehr unfreundlich behandelt. Die Personalbewertung bekommt von uns ein dickes fettes Minus. Ich war schon in vielen Hotels , keines war so annähernd schlecht wie dieses.
Aufenthalt von 7 Nächten im Oktober 2022
Antwort von Guest Relation Agent am 17. Okt. 2022
Hi our dear guest.Thanks for your nice review.Your comment made us so happy.We are ready to do everything to make our guests pleasured.We would like to see you in our hotel again.

10/10 – Hervorragend

Lita

Aufenthalt von 3 Nächten im August 2022

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2022
Antwort von Guest Relation Agent am 1. Sept. 2022
Hi our dear guest.Thanks for your nice review.Your comment made us so happy.We are ready to do everything to make our guests pleasured.We would like to see you in our hotel again.

10/10 – Hervorragend

Büsra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
War super
Aufenthalt von 3 Nächten im August 2022
Antwort von Guest Relation Agent am 17. Aug. 2022
Hi our dear guest.Thanks for your nice review.Your comment made us so happy.We are ready to do everything to make our guests pleasured.We would like to see you in our hotel again.

6/10 – Okay

Öznur

Aufenthalt von 2 Nächten im Juli 2022

6/10 – Okay

Yeliz

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Freundliches Personal, Hotel ist allerdings sehr laut, keine Isolierung zwischen den Zimmern, Strassenlähm und zusätzlich noch Baumaßnahmen zu allen Zeiten.
Aufenthalt von 18 Nächten im Mai 2022
Antwort von Guest Relation Agent am 24. Juni 2022
Dear guest, first of all, thank you very much for choosing our hotel. Thanks to your comments and ratings for our hotel, our determination to improve and protect our quality is increasing. We will be happy to host you again. See you with my best wishes

8/10 – Gut

Niels

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice staff and good stay
Staff is really friendly and nice. Ask before you arrive by car where the parking spot is :)
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Guest Relation Agent am 13. Juni 2022
Dear guest, first of all, thank you very much for choosing our hotel. Thanks to your comments and ratings for our hotel, our determination to improve and protect our quality is increasing. We will be happy to host you again. See you with my best wishes

8/10 – Gut

Gabriele

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von SERINAY BEYDEMIR am 22. Okt. 2021
Dear guest, On be half of Old Town Point Hotel we would like to express our sincere gratitude for choosing our property for your stay. We are very glad to hear that our personnel met with your expectations and you enjoyed your stay in our hotel. It would be an honour to have you back in Old Town Point Hotel Your sincerely, Hotel Management

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr sauber und man hat alles, was man braucht
Aufenthalt von 1 Nacht im August 2021
Antwort von Omer GUNAY am 19. Aug. 2021
Hallo lieber Gast, es war uns eine Freude, Sie zu bewirten. Vielen Dank, dass Sie sich für uns entschieden haben. Omer GUNAY Hotelmanager

8/10 – Gut

Pinar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Juli 2021

10/10 – Hervorragend

fatih

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Omer GUNAY am 29. Juli 2021
Hello dear guest, thank you very much for your nice thoughts and comments. We were very happy to host you. The scores and comments we receive from you guide us to improve our hotel and increase its quality. We are always waiting for you. See you Omer GUNAY Hotel Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Unterkunft im allgemeinen war super. Die zimmer waren so sehr sauber. Die Hygiene Maßnahmen wurden erfüllt. Utensilien wie zb zahnputzbecher, nähset usw. haben gefehlt. Man hört vom bad die anderen Mitbewohner. Das waren so die punkte die uns nicht gefallen haben. Aber für den preis war es in Ordnung.
Aufenthalt von 4 Nächten im Juni 2021
Antwort von Omer GUNAY am 29. Juli 2021
Hello dear guest, thank you very much for your nice thoughts and comments. We were very happy to host you. The scores and comments we receive from you guide us to improve our hotel and increase its quality. We are always waiting for you. See you Omer GUNAY Hotel Manager

8/10 – Gut

Philippe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel for the price, location is pretty central. Nothing bad to say!
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Seemi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice and clean, good area.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relation Agent am 5. Mai 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards

10/10 – Hervorragend

Muhammad shakeel

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Mehran

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was perfect.
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Relation Agent am 5. Mai 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards

6/10 – Okay

Simranjeet Singh

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Relation Agent am 5. Mai 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards

8/10 – Gut

Shahram, Los Angeles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is in great location but busy area. It’s very clean and it has an average buffet breakfast with lots of basic varieties. The rooms are not sound proof and you can easily hear your next door neighbors. The front facing rooms also get lots of traffic noise. The staff in general are dry and hardly see anyone smiling.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

10/10 – Hervorragend

Khai Han

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

BARIS

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Dear Guest,Thank you for taking a moment to share am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Murat

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Konum olarak çok iyi. Çalışanlar da güleryüzlü. Fiyat kalite dengesine göre oldukça başarılı.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location. clean rooms and public areas.
Good location, clean room albeit our twin room was quite small. We only had a two night stay, any longer and the room would not have been adequate due to size and the fact that there was a large pillar separating the two beds meaning that one of us could only get in and out of bed by clambering onto the bed. All the staff we encountered from reception staff to hospitality were all very helpful and polite. We also used the Spa and Haman which was very good.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

10/10 – Hervorragend

Adnan Safa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Mike

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Godt ophold til prisen.
Et super godt ophold, dog er min kæreste og jeg to lidt større mennesker, så sengen var noget hård, og dynen lidt lille til at dække to, derudover var der meget lydt! Morgenmaden kunne have været bedre, men den var acceptabel, helt igen et godt og ret acceptabelt ophold, ift. prisen var det super :)
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Checkin was fast and easy. Friendly and helpful staff. Room was clean And inviting. Overall, great stay!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Natalya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The two of us stayed four nights at Old Town Point Hotel and enjoyed the stay for the first three nights. The breakfast was superb, the rooms were newish and clean, and the cleaning crew was very friendly and helpful. We have traveled across Turkey quite a bit staying at various hotels and can confidently claim that this is one of the best hotels in its price range. What clouded our last night experience was the noise and vibration coming from an AC unit. The AC belonging to another room was placed right outside our room window. The noise was unbearable and we got very little sleep that night. Other than that this was a pleasant stay.
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

10/10 – Hervorragend

muhammad amar

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

2/10 – Ungenügend

Alexandra

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I would never recommed this to anyone
I do not recomend this hotel for anyone with some dignity or self-respect.The service is npt good,the staff are rude and so are some of the cleaning staff. We stayed for 5 night and they only cleaned 2 times even though se put a sign outside the door. When we were (me+2 kids) early in the morning 2 cleaning women almost forced them self into the room and noted a stain on the old sheets(juice) a littlw stain and then they ram down the stairs and we took the elevator. They had the sheet with them and the person in the front desk was were rude and almost aggressiv.Told me that i had to pay 30 € for this old sheet and said do you use the sheet as a napkin. And then he claimed that they have photo documented 3 pieces during pur stay that were stained with Coffee and they have prove of that. I said that yes when you wash 60 -90 degrees stains go away. I have staid in over 100 hotels during my 35 years and NEVER ever been treated int this way or made to pay foe some old sheets,no matter were in the world. Its obviously that thay wanted to make more money. I payd 200 € for 5 night and i would not even conaider paying half of that. The breakfast was not good,you pay extra for juice and they got most sweets and old fries on the menu. In feont of our room the police made daily pullivers after midnight everyday with flashing lights,there is a sign of erotic shop thats föashing the whole night and just atound the corner is a s*xclub/adult club so its not family friendly either.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von General Manager am 18. März 2024
We are sure that other guests will look at the comments of our hotel and will not take your comment into consideration.You first need to learn how to be a guest. The towels and sheets we give you are not your children's cleaning cloth. If you behave like this at home, there is nothing to say about it.They even charged a low fee, 4 towels, 2 sheets and 1 duvet are unusable.We hope you will not choose our hotel again for your stay.

8/10 – Gut

Hadi

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

10/10 – Hervorragend

STEPHEN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great option close to transport and sights
Comfortable and well-maintained room. Wifi and TV worked well. Bathroom was clean, shower was hot and towels provided. Room was cleaned daily. Staff were very friendly and helpful. They honoured our free beverages too and ordered us a taxi. Excellent choice for breakfast and hot drinks included. Located ten mins walk from MarkAntalya mall, trams and seafront, 20 mins from old town. If there are negatives, the corridors were noisy at night and there's only one small lift. But overall, we were very pleased. Thank you.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Guest Relation Agent am 12. März 2024
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im November 2023
Antwort von Guest Relation Agent am 30. Dez. 2023
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Guest Relation Agent am 30. Dez. 2023
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best choise
I love this hotel for my client. Antalya Travel Agent.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Guest Relation Agent am 30. Dez. 2023
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Martha

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Guest Relation Agent am 30. Dez. 2023
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Carl

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Vi (2 vuxna och 2 små barn) stannade i fem nätter. Rummet i sig uppskattade vi. Det fanns utrymme och var välplanerat i var möbler etc. fanns. Det var framförallt två saker vi störde oss på i rummet. Det första var att minikylskåpet lät ganska mycket och det andra var avsaknaden av läslampor - vilket var ett problem när vi skulle få våra barn att somna. Lite dump med tanke på att vi bodde i ett familjerum. Rummet var mycket välstädat. Servicen på hotellet var däremot inte den bästa. Vi behövde kämpa för att få använda våra Gold-member fördelar. Detta var uppenbarligen något där det saknades rutiner för på hotellet. Vi hade också en fadäs där vi missat att hänga ut en skylt om att vi ville ha städning. Detta var givetvis vårt fel. Men när vi bad om en extra handduk och lite vatten tog det två påminnelser och en timmes väntan på att få det ordnat. Slutligen vill jag ge en varning för deras val av wifi-lösning. Den är inte stabil. Det gick bra första kvällen, men datorn hade svårt att koppla upp sig mot den vilket gjorde att jag under långa perioder var utan internet. Oftast krävdes det en omstart av datorn men även det var ingen garanti för att det skulle gå bra. Det gick bättre med våra telefoner men även när de var uppkopplade gick det långsamt. Hotellet erbjöd en helt okej frukost på morgonen. Det samlade intrycket är att jag har svårt att se att vi skulle välja samma hotell igen, men det beror uteslutande på hur dåligt internet fungerade. Mycket annat var mycket bra.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Guest Relation Agent am 29. Dez. 2023
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA

8/10 – Gut

Sankar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location wise it’s the cool
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Relation Agent am 29. Dez. 2023
Dear Guest,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing Old Town Point Hotel & SPA and we hope to welcome you back again soon!Best regards,Guest Relation ServicesOld Town Point Hotel & SPA