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Bewertungen von DoubleTree by Hilton Ann Arbor North

4 out of 5
DoubleTree by Hilton Ann Arbor North
3600 Plymouth Road, Ann Arbor, MI

Bewertungen

8,2

Sehr gut

443 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
342 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
121 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
55 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
40 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,2/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ashley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and great customer service.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Mackenzie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Obeid, Toronto

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Rooms were decent and clean but the property is quite dated. The bathrooms have been updated but other features are old
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

Armand

Mit der Familie gereist
Physical makeup of the property was a bit confusing. Initially the 1st two room options were not clean and fresh. We had to change 2x. Staff was nice all around.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Kelly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Better parking, a free breakfast option.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Susan

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Eileen

Mit der Familie gereist
Ice machines broke , run down, looking old
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Jinjing

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Okay
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Barbara

Mit der Familie gereist
Gut: Ausstattung
Great hotel - but the rates go up really high during certain weekends.
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Erin, Syracuse

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
The first room we were given was dirty and the toilet was broken. The staff was very kind and switched us to a clean room with a working toilet. There was a kids' hockey tournament on in the area, and the whole place was overrun by 8-10 year old boys tearing through the halls and riding the elevators for fun. That is the fault of their parents, but no one from the hotel appeared to do anything about it. Pretty unpleasant!
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Jeffrey

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

LAWRENCE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Mark

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024

6/10 – Okay

Tonya

Geschäftlich gereist, Mit der Familie gereist
Should have a better menu at the restaurant
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Aliaaha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Met my high expectations, no issues with check in. My process was smooth, I’m happy 😊
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Shahista, Omaha

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Staff is extremely mean and racist, Checkin process was rather a pain. Not accommodating at all for early checkins or late checkouts even a slight bit
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Dezhen

Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Diana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024

2/10 – Ungenügend

Stephania

Gut: Personal & Service
Staff was 5 stars—super nice. Everything else was a mess. Blood on sheets, blood on hairdryer bag (how?) mirror falling off the wall, a toilet designed for a kindergartner.. overall very nasty for a double tree
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel!
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Janice, Ann Arbor

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Crystal

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff amazing. Overall stay was amazing. Would book every time.
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Lila

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Kate

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
I would have rated this higher, but the cleaning staff did not come to our room even though we were out all day. So we returned for our second night, and had no clean towels, no tissues, no coffee, very little toilet paper, and unmade beds. We saw the cleaning staff in the hallway when we left in the morning, and again later in the afternoon. There was no reason they could not have cleaned our room or at least replenished our supplies.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Mohammed Kareemuddin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and good completely drinks
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Beth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Nice and clean!
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Debra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Whole experience was stress free; room was spacious & clean. Actually, had to stay an extra night that wasn't planned due to inclement weather & they were able to accommodate us quickly, hassle free.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sarah K (Front Office Manager) am 7. Feb. 2024
Thank you for choosing the DoubleTree Ann Arbor North! We are so glad to hear that we met your expectations during your stay. At the DoubleTree Ann Arbor North, we strive to provide all of our guests will a stress free and satisfying stay. We appreciate your honest feedback and hope to see you again in the near future! Have a great rest of your day!

10/10 – Hervorragend

Clea

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing staff and a very clean room. Thanks!
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Sarah K (Front Office Manager) am 30. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North. We are so glad to hear that we met your expectations with our staff and rooms during your stay. We appreciate your honest feedback and hope to see you again in the near future!

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Sarah K (Front Office Manager) am 30. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North. We are so glad to hear that we met your expectations during your stay. We appreciate your honest feedback and hope to see you again in the near future!

2/10 – Ungenügend

Cool

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It looked like it need a good cleaning and it smell bad
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sarah K (Front Office Manager) am 30. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North! We are so sorry to hear that we did not meet your expectations during your stay. It seems we missed the mark with cleanliness. Please reach out to us directly at the property so we may investigate this issue for you further. We appreciate your honest feedback and look forward to hearing from you soon.

10/10 – Hervorragend

abbey

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the staff was excellent, the front desk staff were friendly and caring.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sarah K (Front Office Manager) am 30. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North. We are so glad to hear that we met your expectations during your stay, it seems our staff made a great impression! We appreciate your honest feedback and hope to see you again in the near future.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice facility over all. The indoor pool was disappointing as the water was cold, the air temp was 63 degrees, and the hot tub was out of order. Pillows are comforters were “eh”.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sarah K (Front Office Manager) am 30. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North. We are sorry to hear that we did not meet your expectations with our indoor pool. These issues have been escalated to our maintenance team, please reach out to us directly at the property so we may further investigate this issue. We appreciate your honest feedback and hope to have another chance with you again in the future. Have a great day!

4/10 – Schlecht

abdelkrim

The Room was freezing when we got in, It smelled like Mold. Also, the TV was not working.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sarah K (Front Office Manager) am 14. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North. We are sorry to hear that we did not meet your expectations with your room during your stay. Please reach out to us directly at the property so we can investigate this issue further. Thank you for your honest feedback and we hope to have another chance with you again in the near future.

8/10 – Gut

Tony

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sarah K (Front Office Manager) am 14. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North! We are sorry to hear that we did not fully meet your expectations during your stay. Please reach out to our property directly so we can investigate your stay issues further. We appreciate your honest feedback and hope to see you here with us again in the near future!

10/10 – Hervorragend

Vedikas

Gut: Zustand der Unterkunft
Great place to stay
Aufenthalt von 3 Nächten im November 2023
Antwort von Sarah K (Front Office Manager) am 30. Nov. 2023
Thank you for choosing the DoubleTree Ann Arbor North! We are so glad to hear that we met your expectations during your stay. Thank you for your honest feedback and we hope to see you again in the near future!

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Breakfast was excellent. Bar was nice and service was very good. . Grounds outside parking had excessive litter, probably from the adjacent highway. Wind was blowing garbage around the parking lot. Not a good look, but especially considering the price.
Aufenthalt von 2 Nächten im November 2023
Antwort von Sarah K (Front Office Manager) am 14. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North! We are so glad to hear that our Arbor Tree Lounge met your expectations! It seems that our grounds were not at their best during your stay, this has been escalated. We appreciate your honest feedback and hope to have another chance with you again in the near future! Have a great day

8/10 – Gut

Ann

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
The staff was friendly and the beds were comfortable, but the towel rack fell off the wall and the shower handles were lose and the pol was being renovated so we couldn’t use it.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Joel

Aufenthalt von 2 Nächten im November 2023
Antwort von Sarah K (Front Office Manager) am 14. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North! We are so glad to hear that we met your expectations. We appreciate your honest feedback and hope to see you here with us again soon!

10/10 – Hervorragend

Srilakshmi

Aufenthalt von 3 Nächten im November 2023
Antwort von Sarah K (Front Office Manager) am 14. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North! We are so glad to hear that we met your expectations during your stay. We appreciate your honest feedback and hope to see you here with us again in the near future!

2/10 – Ungenügend

Melanie

Aufenthalt von 1 Nacht im November 2023
Antwort von Sarah K (Front Office Manager) am 14. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North! We are sorry to hear that we did not meet your expectations during your stay. It seems we missed the mark with providing a great stay experience. Please reach out to us directly at the property so we can investigate your issues further. Thank you for your honest feedback and hope to have another chance with you again in the near future!

10/10 – Hervorragend

Ross

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved it
Aufenthalt von 1 Nacht im November 2023
Antwort von Sarah K (Front Office Manager) am 17. Nov. 2023
Thank you for choosing the DoubleTree Ann Arbor North! We are glad to hear that we met your expectations during your stay. We appreciate your honest feedback and hope to see you again in the near future

10/10 – Hervorragend

Jason

Aufenthalt von 2 Nächten im November 2023
Antwort von Sarah K (Front Office Manager) am 14. Jan. 2024
Thank you for choosing the DoubleTree Ann Arbor North! We are so glad to hear that we met your expectations during your stay. We appreciate your honest feedback and hope to see you again in the near future!

2/10 – Ungenügend

Victor

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Sarah K (Front Office Manager) am 8. Nov. 2023
Thank you for choosing the DoubleTree Ann Arbor North. We are sorry to hear that we did not meet your expectations during your stay. We appreciate your honest feedback and hope to have another chance with you again in the near future!

10/10 – Hervorragend

k

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sarah K (Front Office Manager) am 1. Nov. 2023
Thank you for choosing the DoubleTree Ann Arbor North. We are so glad to hear that we met your expectations. We appreciate your honest feedback and hope that we see you again in the near future!

10/10 – Hervorragend

Shihong

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sarah K (Front Office Manager) am 1. Nov. 2023
Thank you for choosing the DoubleTree Ann Arbor North. We are so glad to hear that we met your expectations. We appreciate your honest feedback and hope to see you again in the near future!

10/10 – Hervorragend

michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice property
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sarah K (Front Office Manager) am 30. Okt. 2023
Thank you for choosing the DoubleTree Ann Arbor North. We are so glad to hear that we met your expectations during your stay. Thank you for your honest feedback and we hope to see you again in the near future!

10/10 – Hervorragend

Rodney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sarah K (Front Office Manager) am 30. Okt. 2023
Thank you for choosing the DoubleTree Ann Arbor North. We are so glad to hear that we met your expectations during your stay. Thank you for your honest feedback and we hope to see you again in the near future!

2/10 – Ungenügend

Kim

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Don’t stay if your looking for a get away.
Booked room for relaxing night for me and my husband for pool and watching the football game. Checked in and was told to virtually check in. Called the front desk to find out how late the pool was open and they informed me that it was under construction (even though that was my filtered search “pool”. We thought how nice it was to have a restaurant/bar at the hotel and the male bartender was so rude. We left and watched the game at another restaurant. Came back to the hotel after the game to relax and watch tv, and 4x’s had young hockey players knocking on our doors and ditching - not relaxing or worth our money and time. Disappointed 😤
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sarah K (Front Office Manager) am 24. Okt. 2023
Thank you for choosing the DoubleTree Ann Arbor North. We are sorry to hear the issues you've encountered during your stay. It is disappointing to hear that we did not meet your expectations. The website states our pool closure since August 6th until October 31st, we hope to have our pool open for our guests to enjoy very soon! We appreciate your honest feedback and hope to have another chance with you again in the near future as we strive to grow and provide the excellent service, we are known to provide for all of our guests. Have a great week!