4/10
While check-in the receptionist claimed that my name is not existing in their booking system, which was wrong, he just couldn't find it. I showed him the confirmation mail and he just kept hold of my phone and type something in my mailbox without asking. This wouldn't be a problem at all if he just asked for my consent, but keep holding and typing around while I am trying to get my phone back is not okay! The room 101 was next to the kitchen and breakfast room which was really loud. Due to the location of that room , it shouldn't be sold as hotel room at all.
Alice
Aufenthalt von 1 Nacht im Juni 2025