Hello Gabrielle,Thank you for taking the time to rate YHA Alice Springs. We noticed your score of 60/100, and while we wish it could have been higher, we genuinely appreciate your feedback. We’re sorry to hear that your experience didn’t quite meet your expectations.As we received no specific comments, we’re a bit in the dark about where we fell short. We’re always looking to improve, and your input is invaluable to us. If you’re willing, we would love to hear more about your stay and any suggestions you have for how we can enhance our services.We hope to have the opportunity to welcome you back and provide a stay that not only meets but exceeds your expectations. Please feel free to reach out to us directly with any further comments or insights.Kind regards,

Hi Serena,we are extremely sorry to hear that you found the room in not as satisfactory condition as we would like. We will review our cleaning procedures and ensure that such an occasion does not repeat again. In regard to late check-in, we always leave bedsheets on empty beds for guests to either claim, or they are free to change to whatever other free bed there is at the time of their arrival. They should not be difficult to find, really. We would have liked speaking with you during your stay about any of these issues as we always encourage guests to let us know about anything that may disrupt their stay so that we can resolve any issues right away.We hope next time you are in or around Alice and looking for a place to stay, you give our place another chance.We wish you all the best on your onward travel and appreciate the time you spent on reviewing us as this helps us to examine the necessary feedback from our guests.Kind regards,

Hi Katherine!We are so pleased you enjoyed your stay and we would love to have you back with us anytime in the future, should you happen to pass by Alice! Thank you for your kind words! Happy onward travels!Best,Alice Springs YHA Team

Hi Nicolas,thank you for the great review of our property.It was great having you and your family staying with us!We are glad that you enjoyed your time and hope to see you again soon.Kind regards,Alice Springs YHA

Hi Glenn,thank you for the great review of our property.We are glad that you enjoyed your stay and hope to see you again soon.Kind regards,Alice Springs YHA

Hi Benjamin, thank you kindly for your positive review of our hostel. We value your feedback and are glad to know you had a good time staying with us. You are always welcome back! Thanks again!

Hi Geoffrey,Thank you for the great review of our hostel! We are glad that you enjoyed your stay and hope that you landed safely in Cairns.It was great having you as our guest!All the best,Alice Springs YHA

Dear Jason, Thank you for the great review of our hostel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Alice Springs YHA

Hi Heather, thank you so much for the great review of our hostel! We are so happy that you enjoyed your stay and hope to welcome you back if you travel through Alice Springs again. Many thanks, Alice Springs YHA

Dear Michelle, Thank you for the great review of our hostel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Alice Springs YHA