My initial opinion of the property was terrible, it is located off the beaten track, some way from the beach and centre of the resort (1/2 hour walk) and on entering my room I discovered I had used towels in my room. The cupboard doors and drawers in the room needed to be repaired, the timer on the microwave did not work and the overall appearance of the room was tired. I had to request the key and remote for the air conditioning, the remote for the television and the code for the internet. i.e. the checking in and preparation of my room was very poor.
Once I got over my initial disappointment I must say I enjoyed my stay at the hotel, the room was basic but everything (except the timer on the microwave worked), the swimming pool, bar area and grounds of the hotel were good and the prices for food and drink were very good.
If it was not for my initial disappointment with the preparation of the room I would have a much higher opinion of the hotel.
I somehow managed to loose my safe key on my first night at the hotel, I think it fell out of my pocket when I was tired after travelling and in a negative mood after my first introduction to the hotel. I reported the loss to hotel reception and I must say they dealt with the situation well but I was charged a fee for replacing the lock on the safe (my fault for loosing the key).
