Dachterrasse
Verfügbarkeit prüfen

Bewertungen von Euro Homes Hotel

3.5 out of 5
Euro Homes Hotel
38 Jungle Ave, Accra, Greater Accra Region

Bewertungen

7,4

Gut

14 von insgesamt 33 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
8 von insgesamt 33 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 33 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 33 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 33 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

7,6/10

Personal & Service

6,6/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Prince

Aufenthalt von 2 Nächten im Januar 2024
Antwort von admin am 3. März 2024
Thanks for your reviews. We will be happy to host you again ...

10/10 – Hervorragend

Albert, Freetown

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay was great. The property is very close to the A&C mall as well as other restaurants. The staff at the property were very helpful. Internet connection was great and i enjoyed the city view of my room. There is no restaurant in the hotel there are many restaurants around.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Euro Homes Hotel am 21. Feb. 2024
We are grateful for your feedback. Glad you enjoyed your stay. Hope to see you again

10/10 – Hervorragend

Osei

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The perfect location, great customer service with excellent amenities. We definitely be back!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Euro Homes Hotel am 21. Feb. 2024
We appreciate the feedback. Hope to see you again

2/10 – Ungenügend

Jennifer Baaba

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hot water was more like room temperature water, sheets were never changed. Noisy as hell
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Euro Homes Hotel am 21. Feb. 2024
We appreciate the feedback. We'll sure improve on the above complaint. Thank you

8/10 – Gut

Priscilla

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was good during my stay except 2 things.Had to wait about 30 mins for my room to be ready after a long flight. Then on one of the days during my stay, water wasn’t working. I sent someone to let the front desk know and I was told the water was working just fine. Since I knew it wasn’t and didn’t want to make a big deal about it, I went out without showering that day. The staff I encountered were really nice and respectful
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Euro Homes Hotel am 21. Feb. 2024
Dear customer, we really appreciate your feedback. We promise to work on the above complaints. Thank you

2/10 – Ungenügend

Daniel

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very terrible reception and rude manager.Property lacks wifi and fridge in my room
Aufenthalt von 4 Nächten im September 2023
Antwort von EURO HOME am 18. Sept. 2023
Mr Daniel,thank you for your response, we appreciate it so we can serve you better.the hotel contacted you to explain, that room was not your actual room you checked in when you arrived, we gave you a room with all facility and due to the inconsistency of your network the next morning, the reception obliged to temporarily change your room.we apologize for every inconvenience and were willing to offer a 1 night free.

10/10 – Hervorragend

Tracy

Gut: Zustand der Unterkunft
Aufenthalt von 14 Nächten im Juli 2023

10/10 – Hervorragend

TRACY

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Home away from home.
I can truly say that this was an awesome place to stay. The people were very friendly and the rooms were very clean. It was like being home away from home. I love it because you really didn't have to go very far to go eat or shop because everything in the area was there. The palace Mall was about 15 minutes away the AC Mall was right there by the hotel and the Accra Mall was about 10 minutes away from our stay I feel very comfortable and my husband also did to. I would definitely go stay again and I recommend anyone who is looking for an awesome and amazing place to stay and want to feel like home definitely visit this hotel. You would surely feel the warmness and kindness there. I live in the United States of America and I was surely tell my friends if they ever visit Ghana to surely stay at this hotel.
Aufenthalt von 17 Nächten im Juni 2023
Antwort von Managing Team am 2. Aug. 2023
It is our pleasure to host you. We are trying our best. Your comments are very important for us. We will do it better with your directions. Have lovely days.

8/10 – Gut

Nizam

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I felt that the staff was always ready to put forth a little extra to make sure all was well. It was a pleasure to have stayed at Euro Homes Hotel in Accra, Ghana.
Aufenthalt von 14 Nächten im Mai 2023
Antwort von Managing Team am 27. Mai 2023
Thanks for your comments...

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Average hotel
overall, a disappointing stay. location is quite good with AnC Mall next door. food and entertainment guaranteed. however, the hotel itself has issues. The electricity keeps going off. the water stopped flowing in the morning when most people wanted to shower. there's an owner's dog that keeps barking sporadically through the night. staff are friendly and warm though!
Aufenthalt von 2 Nächten im April 2023
Antwort von Managing Team am 22. Mai 2023
Thanks for your comments. Unfortunally there is problems in Accra electricity system last 6 months. That s why our generator is stand by any time when there is no power. Also Ghana water is not giving water usually. So we are buying water from tankers. And because of the high demand tankers are coming late. But of course we are trying our best to make sure about all for servicing you well.

10/10 – Hervorragend

ESE

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
I like the staffs. Thay are wonderful and carrying.
Aufenthalt von 2 Nächten im April 2023
Antwort von Managing Team am 27. Mai 2023
Thanks for your comment. You are all wellcome to our facility...

10/10 – Hervorragend

Erakah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The stairs are difficult to climb just overcoming muscle weakness , but they would be a good exercise otherwise
Aufenthalt von 1 Nacht im März 2023
Antwort von Managing Team am 1. Apr. 2023
It s our pleasure to host our guests with additional healthy small climbing service :) Thanks for choosing and we lad to see u one more time

4/10 – Schlecht

Erakah

Aufenthalt von 3 Nächten im März 2023

2/10 – Ungenügend

Eunice

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very terrible customer service. They do not even have a proper system of checking on reservations. I booked couple of days to my arrival, I get there at almost midnight, met a lady who was so rude just to tell me that I did not have a reservation. I showed her my confirmation email but they still insisted that I did not have a reservation. Long story short, she finally gave me a room. I worked with them the next day or 2 of days to resolve that. They mentioned that they were going to move me to another room. These guys never show up when I am there to move me, I told them never to touch my stuff. They moved me without my presence to another room with unfinished bathroom. When you bath, the water spills all over the toilet and on the floor creating a pool of water which I called them to see and change the room. They refused to do that causing me to leave the facility. I have pictures to this. I love the location but the service is simply terrible and will not recommend it to anyone. If you are from overseas, get your own AC and put in the hallway because it is very hot.
Aufenthalt von 11 Nächten im Februar 2023

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023

2/10 – Ungenügend

Hafeez

8/10 – Gut

Cynthia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

Ama

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2021

2/10 – Ungenügend

ethel

Aufenthalt von 2 Nächten im April 2022

10/10 – Hervorragend

Collins

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful reception
Aufenthalt von 1 Nacht im Dezember 2021

6/10 – Okay

Andrew

Mit einer Gruppe gereist
Gut: Ausstattung
The building was cute
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Euro Hotel am 16. Dez. 2021
Thanks for using our facility You are wellcome anytime

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the interior, everything was working perfectly good staff space a bit small but overall a good place to be
Aufenthalt von 1 Nacht im März 2021
Antwort von Akif am 21. März 2021
Thanks for your comments We r trying to host all our guests better everytime We got points to fix from your comments Hope will see u soon

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 2 Nächten im Januar 2021

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im August 2020

8/10 – Gut

Isidore

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2020

10/10 – Hervorragend

Rans, Toronto, Canada

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, close to restaurants,shops etc. Very friendly staff, High speed internet and an awesome rooftop terrace to unwind .
Aufenthalt von 2 Nächten im März 2020
Antwort von Josephine am 20. März 2020
Euro Home is always ready to give you the best and host you better. Thank you

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Should not be classed as a hotel. It’s just rooms for hire. Bathroom drains need work both shower and waste drains (stank like death)
Aufenthalt von 2 Nächten im Januar 2020
Antwort von josephine am 18. Jan. 2020
Hello,we are always ready to serve you and glad to hear from you enough to serve you better. Every mistake has been duly corrected. Really glad you got in touch

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My experience at this hotel was absolutely disgraceful staff besides ( Nana the receptionist and security ) had no clue on what customer service is, on arrival I check-in late and expected to pay by card but the hotel card reader wasn't working I was told I could pull out money the next day before I even woke up I was awaken by a loud knock demanding payment, staff even hesitate to give us toilet paper before payment, the hotel didn't even have enough bed sheets so one night i had to sleep with a duvet cover as bedding , and the sheets the next day wasn't even clean
Aufenthalt von 6 Nächten im Dezember 2019
Antwort von josephine am 18. Jan. 2020
Hello,sorry about your experience and am glad you reached out to us. We always hope to serve you better and we stand by that. All your concerns are welcomed and have been addressed properly. Thank You

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von akif am 7. Jan. 2020
Thanks for choosing Euro homes and we are glad to Host you again.

10/10 – Hervorragend

JR, East Legon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was exactly what we needed. It was clean and so neat. The staff was truly amazing. I wll return here many times.
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von akif am 7. Jan. 2020
we glad to host you again

8/10 – Gut

Tricia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Akif am 1. Jan. 2020
thanks for choosing Euro Homes

8/10 – Gut

Aktar

Aufenthalt von 1 Nacht im Dezember 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im November 2019