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„I love this hotel!“

„Sehr freundliches und hilfsbereites Personal. Das Hotel hat einen tollen Flair. Die Zimmer sowie das Bad waren sehr groß. Recht zentrale Lage, das Zentrum ist sehr gut zu Fuß zu erreichen “

„Very nicd hotel in downtown Richmond. Close to many good restaurants, and some fast food chains. The property si very clean and the staff is very professinal and courteous. This was just a three-night trip, but I'd come back and stay again at the OMNI.“

„Comfortable, friendly and helpful staff“

„The staff was exceptional, great hospitality! The room had several minor issues, shower door didn’t stay closed, vanity was missing a leg, power bank on one side of the bed didn’t work, a random ballon was on the ceiling(granted we didn’t notice it one of the staff did while trying to get the power bank to work) bar and restaurant was out of multiple items.“

„Mehr erwartet gemäss Fotos als dann tatsächlich geboten. Das Personal war teilweise nett aber teilweise auch sehr frustriert. Das Zimmer war sehr einfach.“

„For the price we paid, the amenities did not meet our expectations. Breakfast was not included, and not even complimentary bottled water was provided. There was no on-site parking available, so we had to park on the street. Additionally, the beds were very small and uncomfortable, which made it difficult to get a good night’s sleep. Overall, we expected a much better experience for the price“

„Das Frühstücksangebot war mangelhaft. Z.T. nicht verfügbar, ausgegangen“

„The staff at the Graduate Richmond are amazing. The food we had at the rooftop hit the spot. The only ‘negative’ aspect was the fan in the bathroom. Whenever you would turn on the light it started blating. It was quite annoying.“

„No hot water all stay“

„Had absolutely no hot water to shower with and our comforters on both beds had questionable stains on them. Extremely disappointed with my stay here. Unfortunately, I would not stay at this location again.“

„My flight got cancelled so i had to book a room for a night. The pictures online make it seem so updated and modern. So I reserved this hotel. In reality, the hotel is old and outdated. It looks like they are trying make renovations, but its not even close. The hotel is dark and smells like musty carpets. The dining area was presentable, but the waitresses were not friendly. It was almost if I was bothering them when I asked what was good the eat. The food itself was ok but nothing great ...

„Jeffrey was the best host. This is a beautiful property which is obviously lovingly maintained. The building is so pretty and has multiple sitting areas outside of your room (which was also great). I have dietary restrictions and Jeffrey and others made sure to have snacks for me to enjoy during the wonderful nightly happy hours and delicious options for breakfast. This area was also fun to explore and Jeffrey gave us very good pointers on where to go.“

„Ich musste die Reservierung kurzfristig absagen. Der Gastgeber hat darauf überhaupt nicht reagiert.“

„Clean room. Friendly staff. Great breakfast. Would definitely stay here again.“