Von Expedia geprüfte Bewertung
1/5 Ungenügend
I never got to see the property I booked and paid for!!! What a nightmare! I received information by email on how to access the keys to the studio apartment. I followed the instructions to the last full stop. I was sent on a ‘wild goose chase’, in a French city I am unfamiliar with, for nearly 5 hours!!! This was after I had just driven all night and the previous day from the UK to Montpellier. Exhausted, I did everything I was asked to do but the agency I was told to go to (far away from the apartment address) was no longer there - it had closed down some time ago according to locals!! The two numbers given were of no use...one wasn’t answered and the other the guy hung up after getting angry! I had 4 different local French people offering to help me resolve this ‘dilemma’. At this point, with exhaustion, I could hardly stand up but someone eventually called me to say I had to go directly to the apartment ( I had already done that hours beforehand!!!) to access a ‘code’. It took almost an hour to drive back in heavy traffic/roadworks etc. When I got there the person who had called me wasn’t able to give me the name of the apartment block - there are eight massive blocks on one site!! I was kindly helped by two French strangers to try to resolve what this person was making me do! Between the three of us we couldn’t access the supposed code given so I was told to wait by a block of flats and somebody would come within 30 mins to sort it out. I waited 75 minutes but no
Ein verifizierter Reisender hat im Colombet Stay's - 537CLER übernachtet
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