Hafa Adai Kari, thank you sharing your feedback with us on your recent stay. We are very happy to hear that you enjoyed the warm hospitality of our Associates and our Restaurants. We do apologize that you were not able to enjoy our pool longer than you would've like to. We hope that we may be able to offer extended hours for our pool in the near future. We certainly look forward to welcoming you back again soon.

いつもレオパレスリゾートにご宿泊いただき誠にありがとうございます。またスタッフへの暖かいお言葉を頂戴し大変嬉しく思います。しかしながらコロナ過以降、施設によっては営業及びサービスを縮小していることもあり、ご不便をお掛け致しましたこと誠に申し訳ございません。少しずつではございますが、縮小していたサービスも再開に向け準備を進めております。これからも皆様に満足してご利用していただけるよう努力してまいります。この度は貴重なご意見誠にありがとうございました。ホテル宿泊部

Hafa Adai Reelani, Thank you for reviewing your stay with us on Expedia. We are happy to hear that you enjoyed your stay and look forward to welcoming you back again soon!

Hafa Adai, thank you for reviewing us on Expedia.

Hafa Adai, thank you for sharing your feedback with us. We are always excited to hear back from our guests to see how we did. If there is anything we could've done to make your stay more enjoyable, we would love to hear back from you. Until then, wishing you pleasant travels ahead!

Hafa Adai, thank you for sharing your feedback with us. We apologize that we did not meet the full expectations of your stay. We hope that with the on-going improvements we are making that we will get an opportunity to welcome you back on your next visit to Guam. Wishing you pleasant travels ahead!

Hafa Adai Jose, We sincerely apologize for the unfortunate experience you had with your family on your recent visit to our Resort. This is not normal of our staff and will surely address this matter with the appropriate teams. We apologize once again for not meeting your full expectations and hope that we will have the chance in the future to welcome you back.

Hafa Adai Johnny, Thank you for sharing your feedback with us. We apologize that the location of our Resort was a bit away from the downtown areas. We do offer shuttles between our Resort and Downtown at certain times of the day. We hope that the distance did not impact too much of your stay, and you were able to enjoy the tranquility of our surrounds.

Hafa Adai Kristine, Thank you for your amazing review! We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back again soon.

Hafa Adai Toshiya,Thank you for sharing your feedback with us. We are happy to hear that you enjoyed our Resort & our Golf Course. We look forward to your next visit with us.

Hafa Adai Antonio, Thank you for your amazing review! We are happy to hear you enjoyed your stay with us. Wishing you pleasant travels ahead.

Hafa Ada Johanna, Thank you for staying with us once again! We truly value your patronage and hope that in the near future, we can once again have all our facilities and amenities available to our Guests. We certainly look forward to the next opportunity to welcome you back again soon. Until then, Happy Holidays!

Hafa Adai NICKIA, Thank you for staying with us and sharing your experience. We apologize for not meeting your full expectations during your stay. We look forward to the next opportunity to welcome you back.

Hafa Adai Maria, thank you for your amazing review! We are glad to hear you loved our renovated guestroom bathroom and beds along with the beautiful view of the grounds.

Hafa Adai King, thank you for your amazing review!

하파 아다이! 고객님의 좋은 평가에 감사드립니다!

하파 아다이! 고객님의 좋은 평가에 감사드립니다!

Hafa Adai, thank you sharing feedback with us.

Hafa Adai Johanna, Thank you for your amazing review! We are happy to hear that you enjoyed our renovated guestrooms.

Hafa Adai Kaylena, Thank you for your review!

Hafa Adai Atsuko, Thank you for your amazing review!

Hafa Adai Edwin, Thank You for your amazing review! We happy to hear that our Resort is a private, safe and clean place for your stay.

Hafa Adai Ivana, Thank you for your amazing review! We are happy to hear you enjoyed your stay with us.

Hafa Adai. Thank you for your amazing review!

Hafa Adai & Hello Heidi! Thank you sharing your feedback with us. Yes, COVID did interrupt some of our progress, but we are recovering and opening facilities as we go. We hope to welcome you back in the future with added facilities and services.

この度は当リゾートをご利用いただきま、誠に有難うございます。貴重なご意見をありがとうございました。またお褒めの言葉もいただき、嬉しく思います。各担当部署と共有し、サービスの向上に努めてまいります。またのお越しをお待ち申し上げております。

この度はレオパレスリゾートにご宿泊いただき誠にありがとうございます。4年前のコロナ過の影響で海外旅行へのマインドが戻っていないことや円安などが重なり、以前に比べ宿泊客が少なくなりました。しかしながら昨年末から徐々にではございますが、ご宿泊されるお客様も増え始めております。これからもお客様がまた来たいと思っていただくような施設作り、サービスの提供を行ってまいりたいと思います。宿泊部

Hafa Adai! Thank you for your amazing review!

Hafa Adai! Thank you for your amazing review!

Hafa Adai Brandy. We sincerely apologize that we did not meet your expectations for your stay. As we strive to ensure guests have an enjoyable stay with us - we kindly invite you to share additional details of where can improve. You may reach us at LPRRSV@leopalaceguam.com We hope to hear from you.

この度は当リゾートをご利用いただきまして誠に有難うございます。ご滞在中、当リゾート内でおくつろぎいただけた様でしたら嬉しく思います。スタッフ一同、より良いサービスをご提供出来る様努力して参ります。またのお越しをお待ち申し上げております。

Hafa Adai! Thank you for your amazing review! We are happy to hear that you enjoyed your stay with us.

Dear In Kyu, Thank you for your amazing review! We are delighted to hear that you enjoyed the calm nature and beautiful surroundings at our Resort. Your kind words will be shared with our Golf & Landscaping Teams. We look forward to welcoming back again soon.

Dear Hyunju, Thank you for your amazing review! We are delighted that your enjoyed your stay with us. We look forward to welcoming you back again soon.

Hafa Adai Allan, thank you for your amazing review! We are happy that you enjoyed the serenity that LeoPalace Resort Guam provides. We apologize that our pool is closed for maintenance at the moment. However, this is necessary for us to make the necessary repairs and enhancements to further ensure that our guests have a relaxing stay. We hope that we can welcome you once again so that you may experience our revitalized pool.

Hafa Adai! Thank your for your amazing review of our Resort! We truly value feedback such as yours to know how we are doing. We look forward to welcoming you back to the LeoPalace Resort Guam!