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Bewertungen von Gateway Hotel

2.5 out of 5
Gateway Hotel
9 North 9th Street, Yakima, WA

Bewertungen

6,8
167 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
333 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
248 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
170 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
82 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

7,6/10

Personal & Service

7,6/10

Ausstattung

6,4/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Christine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2021

8/10 – Gut

Nathan

Gut: Personal & Service und Komfort des Zimmers
Nothing special, good stay.
Solid stay, nothing special. Bed was comfy and room was quiet. AC was good. Parking felt safe, which is important for Yakima. The room was not very clean, there was literally an old Q-tip on the floor when we arrived. Fitness area was abysmal; just a bike, treadmill, and elliptical in this tiny room. Breakfast was a hit. Very good hot breakfast with eggs, hash browns, sticky buns, and decent coffee among the typical cold options.
Aufenthalt von 1 Nacht im Oktober 2021

10/10 – Hervorragend

Tasha

Gut: Sauberkeit, Personal & Service und Ausstattung
Loved the king size bed!!
Aufenthalt von 1 Nacht im Oktober 2021

8/10 – Gut

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2021

2/10 – Ungenügend

Vickie Lynn Lynn

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I didn't like anything about this hotel.
Aufenthalt von 2 Nächten im Oktober 2021

2/10 – Ungenügend

Tracy

Aufenthalt von 2 Nächten im Oktober 2021

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im Oktober 2021

2/10 – Ungenügend

Kassandra

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They have a sign up that says pool open but apparently it’s closed
Aufenthalt von 1 Nacht im Oktober 2021

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice breakfast. Pleasant staff.
Aufenthalt von 1 Nacht im Oktober 2021

6/10 – Okay

Vicki

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Personal & Service
It needs some updating and grounds maintenance.
Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

Juan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Road trip
Service was perfect at the front desk, check in was fast and easy. Rooms were clean
Aufenthalt von 2 Nächten im September 2021

8/10 – Gut

Neil

Aufenthalt von 1 Nacht im September 2021

8/10 – Gut

Phebe

Aufenthalt von 2 Nächten im September 2021

8/10 – Gut

Barbara

Gut: Sauberkeit
Aufenthalt von 1 Nacht im September 2021

8/10 – Gut

Lynn

Aufenthalt von 1 Nacht im September 2021

4/10 – Schlecht

Melissa

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The area was skeptical and seemed unsafe. The walls are paper thin. We could here everything our neighbors were doing. We chose this hotel since it’s pet friendly and the price was decent, you get what you pay for. I wouldn’t stay at this hotel in the future, I’d pay extra for somewhere else.
Aufenthalt von 2 Nächten im September 2021

8/10 – Gut

Leticia Theresa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the bar
Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

Juan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2021

2/10 – Ungenügend

Jose

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nada no me gusto el servicio me quede a dormir en el carro no avía nadie en la oficina y en la mañana no querían darme el cuarto
Aufenthalt von 1 Nacht im September 2021

6/10 – Okay

Swarnima

Aufenthalt von 2 Nächten im September 2021

10/10 – Hervorragend

Laurie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stay here whenever we're in town. Very friendly staff. Conveniently located. Great pool!
Aufenthalt von 2 Nächten im August 2021

10/10 – Hervorragend

joshua

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great pool, hot tub and breakfast
Aufenthalt von 1 Nacht im August 2021

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wasn't handicapped accessible but worked well with extra wheelchair as shower chair and room right by elevator. Nice, clean, safe, convenient. No complaints.
Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

Debra

Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was handy to downtown and fair grounds, clean and quiet.
Aufenthalt von 4 Nächten im August 2021
Antwort von Management am 16. Aug. 2021
Thank you for letting us know about your recent stay. We are glad to see you enjoyed our time and that our location helped make your stay more enjoyable. We look forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was good.
Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

Matthew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place stayed poolside
Was a great poolside room also has a bar off the pool very family friendly and great atmosphere would stay here again.
Aufenthalt von 2 Nächten im August 2021
Antwort von Management am 11. Aug. 2021
Thank you for taking time to leave us a review. We are glad to see you enjoyed your time with us. We are happy to know you enjoyed our pool side room and bar. We look forward to seeing you again.

8/10 – Gut

Nicole

Aufenthalt von 3 Nächten im August 2021

8/10 – Gut

Sammy

Aufenthalt von 1 Nacht im Juli 2021

10/10 – Hervorragend

Cindy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A+
Very pleasant service, the room was very clean
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Management am 3. Aug. 2021
Thank you for taking the time to leave us a review. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is friendly, pool is on point! Older hotel but we came for the pool. Sketchy surrounding area.
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Management am 3. Aug. 2021
Thank you for taking the time to let us know about your stay. We are glad to hear you enjoyed your time, especially in our pool. We look forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice room,long walk
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Management am 3. Aug. 2021
Thank you for letting us know about your stay. We are glad to hear it was mostly an enjoyable trip for you. We look forward to seeing you again.

8/10 – Gut

Steven

Aufenthalt von 1 Nacht im Juli 2021
Antwort von Management am 29. Juli 2021
Thank you for letting us know about your stay. We are glad you enjoyed your time with us. We look forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great value for the money / would stay again
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Management am 27. Juli 2021
Thank you for taking the time to leave us a review. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

8/10 – Gut

Rachel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
A perfect secret
I was pleasantly surprised with the price so low I was worried it would be not very nice. It was so much fun, the hotel staff was amazing and the pool was great. It is a new secret getaway for my family. After a fun in sun we talked to many guests who have been coming for years…. We will be one of those families now… highly recommend
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Management am 27. Juli 2021
Thank you for leaving such a kind review. We are glad to hear our staff was able to help make your stay more enjoyable. We look forward to seeing you on your future stays.

6/10 – Okay

Malinda

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Left a lot to be desired
The Gateway Hotel left a lot to be desired. While I was appreciative that they let me check in about 30 minutes early, the facility and room were a bit rundown, more than you might expect. The hallways needed vacuuming and the room itself had some issues. The fridge would make a strange sound when the motor turned off, sounding a lot like someone knocking on the door, which gave me a good fright several times in the middle of the night. Also, someone left the alarm clock turned on so I had an unpleasant wake up at midnight--not good when I had a hard time falling asleep anyway. (It would be great if housekeeping staff could check alarms when cleaning a room!) It also would have been nice if the air conditioning unit had a "fan on" option for consistent white noise (all hotels should have this option!) I also booked this hotel in hopes of being able to spend some quality time at the pool, but apparently so did everyone else staying there, so the pool was horribly overcrowded. I was amazed to count only 8 lounge chairs at the pool, too. Why so few? I'm not sure how the Gateway compares to the other hotels in the area, but if I need to stay in Yakima in the future, I'll probably try my luck with another hotel. All in all, not the worst place in the world, but could be so much better with a few small changes and improvements.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Management am 27. Juli 2021
Thank you for taking the time to let us know about your stay. We work hard to put guest satisfaction as our top priority and are sad to hear we failed in this for you. We will work with our housekeeping and maintenance departments to make sure the issues you experienced in your room are fixed. We do hope you will give us another chance to serve you in the future.

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The bathroom smelt a little like pee. The building was older but kept up very well. The hot breakfast was good. The pool was sparkling blue:) the hot tub was cold but we still Sat in it.The building felt safe. The staff where super friendly and welcoming. The beds where comfortable and the pillows where perfect fluff. The ice machines where a must in such hot weather and they worked great. There was a good Variety of of vending machines with reasonable prices. The fringe in our room was great and the air conditioner worked wonderful:) I bought my kiddos and we had a blast. Super family Friendly. The price was reasonable and town was very close with serval stores and tons of food places. We will go back again!
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Management am 27. Juli 2021
Thank you for letting us know about your stay. We are sorry not everything was satisfactory for your stay. We will talk with our maintenance department to make sure our hot tub heater is working. We are glad though that there were mainly things you enjoyed about your stay, such as our beds, breakfast and pool. We look forward to seeing you again.

10/10 – Hervorragend

Rebecca

Aufenthalt von 3 Nächten im Juli 2021
Antwort von Management am 26. Juli 2021
Thank you for letting us know about your stay. We are glad to see you enjoyed your time. We look forward to seeing you again.

10/10 – Hervorragend

Joyce

Aufenthalt von 1 Nacht im Juli 2021

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Neighborhood felt unsafe Loud guests. Didn’t enforce quiet hours
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Management am 25. Juli 2021
Thank you for taking the time to leave us a review. We are sorry that you did not enjoy your time with us. We do our best to make sure guest feel safe and secure during their stay with us and are sorry we did not succeed in this for you. We will work with our staff to improve how we handle noise complaint during our quite hours. We do hope you will give us another chance to meet your standards in the future.

8/10 – Gut

Justin

Aufenthalt von 1 Nacht im Juli 2021
Antwort von Management am 22. Juli 2021
Thank you for letting us know about you stay. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

10/10 – Hervorragend

bryce

Aufenthalt von 2 Nächten im Juli 2021
Antwort von Management am 21. Juli 2021
Thank you for letting us know about your recent stay. We are glad to see you enjoyed your stay. We look forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spacious room, easy parking, well-maintained.
Spacious room, easy parking, well-maintained. There are one or two strange people wandering outside the hotel during our stay, but nothing dangerous happened.
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Management am 21. Juli 2021
Thank you for taking the time to leave us a review. We are sorry to hear there was some strange people wondering around, we do work hard to keep our property as secure as possible. We will continue to do our best to make sure guest feel safe while staying with us.

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Our kids really enjoyed the pool and the buffet breakfast was so convenient. We visited for a tournament and had a great stay. The room was clean and we stayed cool with the air conditioner even with the really hot weather.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Management am 21. Juli 2021
Thank you for letting us know about your stay. We are glad to hear your family enjoyed their time at our hotel, especially our pool. We look forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff at this hotel was excellent! The front desk manager who helped us went above and beyond. She even fixed our TV herself. Crystal, the lounge Bartender, was also great. We ended up staying with a hotel full of little league baseball teams from West Seattle and they were so much fun! We didn’t expect to have so much fun at the hotel, but we did! My only recommendation… adult-only pool hours.
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Management am 21. Juli 2021
Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your time. We work hard to put guest satisfaction as our first priority and are happy to hear our staff was able to go above and beyond for you. We look forward to seeing you again.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Haven’t stayed here in 2 or 3 years, but we’re glad that we came back! Very friendly and helpful staff. Clean, comfortable room. Lots of parking. Great pool. We’ll definitely be back!
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Management am 13. Juli 2021
Thank you for taking the time to leave us a review and for choosing to stay with us again. We are glad to hear our staff was able to help make your stay enjoyable. We look forward to seeing you again.

8/10 – Gut

Nancy

Aufenthalt von 1 Nacht im Juli 2021
Antwort von Management am 13. Juli 2021
Thank you for letting us know about your stay. We are happy to see you enjoyed your time with us. We looking forward to seeing you again.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
..
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Management am 8. Juli 2021
Thank you for letting us know about your recent stay. We are glad to see you enjoyed you time with us. We look forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Management am 17. Juli 2021
Thank you for letting us know about your stay. We are glad to see you enjoyed your time. We look forward to seeing you again.