Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
As always, we loved staying at Serendipity, a place that we refer to as our home away from home. This is the first time, in the many years and visits that we've been coming, that I am leaving comments that are less than stellar. The issue is cleanliness. We are paying more than we ever have for the cleaning service, but found ourselves doing a lot more cleaning, and that we from the moment we arrived. The kitchen reeked of bacon grease and we had to take to cleaning every surface, particularly in and around the stove and microwave, to get rid of the smell. Also, the bathroom with the off the kitchen had a urine-like smell that we could not get rid despite multiple interventions.There was orangey face foundation on both pillow shams in the room with two twin beds that we had to spot clean and wash (got it out!).Then there were small things like coffee grounds still in the coffee maker. Also, for four people staying for six days, there was very little toilet paper available. We're fine about brining our own, but because we never had to before, we were caught unprepared.None of this will discourage us from staying again. We understand the employment challenges there on the coast (and everywhere), but when we're paying more for a clean home, we don't expect to work so much ourselves for the standard that we've always had there. Best, Jay & Sharon