Shangri-La Hotels and Resorts, Xi'an

"Property is run down. AC not working, everything is just old, pool and gym area not in great shape. No information is available in English and general level of English for a 5* Hotel is terrible. Laundry service does not tell you how much it costs and ends up with prices higher than laundry services in 5* Hotels in Europe (~10€ for a shirt!!!)"

"Alle sind perfekt "

"Der Komfort und die zentrale Lage waren hervorragend."

"The hotel is well placed, about 1km from the city wall and the bell tower. Nice structure, good breakfast and polite staff"

"The staff and service were perfect, but the hotel could use a renovation."

"Very nice hotel in good location in Xi´an. It's outside of the city and next to Giant Wild Goose Pagoda and Everbright City. Personally I think that is the place where you want to stay in Xi´an. 2 min walk to Giant Wild Goose Pagoda and Everbright City. Less than 10 min walk to Tang Paradise (you want to go there). City wall, Bell- and Drum tower and Muslim Quarter are easy to reach by Taxi or DiDi. You can walk from city wall to all of them. You want to go there maybe once or twice, but you can hangout in Everbright city every evening. The hotel is very nice. Great rooms, with nice bath and very nice hotel garden. Staff is very helpful and friendly. Only downside for me, the bed was a little to hard for me. But if a aren´t suffering from back issues like me, you will have no problem and even if you are like me, you can live with it."

"es ist das geld wert"