4/10 â Schlecht
julie j.
6. Aug. 2025
Very disapointing
We were very disapointed in our stay. This is our 3rd summer at Innsbrook, the last 2 spent at Firefly Lane.We decided to try Sycamore retreat because it has full sized showers and a bigger kitchen, and with 5 aduts and 3 kids, that really helps. However, when we walked in the whole place smelled musty and moldy, and we noticed stains all over the carpets.The whole place was very dusty also, for as much as they charge in a cleaning cost, I would have expected it to be clean. In the pictures it looks like there is a sandy beach for the kids to play on, but when we arrived it was a small rock covered area, and was so gross that no one got in. It is on a very tiny lake, more like a pond, so we went to the main beach both days. There was no propane for the gas fire pit on the deck, and the upstairs shower head actually broke off the first night we were there. I called the host about it and was told as long as we had one working shower (for 8 people!!), that was all we really needed. Also, make sure you bring your own toilet paper, because they only provide a "starter kit" which includes 1 extra roll of toilet paper and paper towels. The previous house we stayed at provided enough to get 8 people through 4 days. Same with towels, we were given 5 bath towels for everyone to use, luckily I found 2 more in a bedroom closet....I don't know if our previous 2 stays at a different house were just exceptional, and this house is more the way it normally is, but we wont be back to this one
julie j.
Aufenthalt von 3 NĂ€chten im August 2025