6/10 – Okay
Kim
Mit der Familie und kleinen Kindern gereist
16. März 2026
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was so kind and so friendly. I didn't appreciate the sales pitch upon check in. The housekeeping left a bit to be desired - we tried to be understanding with the blizzard that came in on Sunday but there were full garbage bins when we checked in on Saturday in the ice room and outside the entrance and they were still full (overflowing when we left Monday.) The pool towels never got replenished. The pool and hot tub were fine - again, not sure how clean they were and we were disappointed to find the sauna out of order and not told upon check in. The breakfast was good, hot and the time it was served was very good. The staff - again - not enough can be said for their kindness and professionalism. We were in a room right by a side entrance which I do not recommend. The door SLAMMED loud anyone someone used it. The room appeared clean & was spacious however the tub/shower combo was out of repair and the walls were PAPER THIN. The ice machine was right next door and you could hear it all night - it sounded like a washing machine.
Kim
Aufenthalt von 2 Nächten im März 2026