Innenpool

Bewertungen von Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
833 N Frontage Rd, Wisconsin Dells, WI

Bewertungen

7,2

Gut

250 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
349 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
206 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
110 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
85 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,6/10

Personal & Service

6,6/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Manuel

Gut: Personal & Service
Aufenthalt für 2 Nächte mit Kindern OK
Die Sauberkeit der Zimmer, des Pools und der allgemeinen Räumer war nicht perfekt, aber Ok. (Seltsamer Geruch in unserem Zimmer...) Der Preis war für die Saison und die Gegend ziemlich gut. Grosser Mangel: Der Frühstücksaal ist viel zu klein!!! Kleiner Mangel: Unser Toilettensitz war lose...
Aufenthalt von 2 Nächten im Juli 2018
Antwort von GM am 31. Juli 2018
Thanks for staying with us and an important feedback about your stay

6/10 – Okay

Jennifer

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Very loud, hotel staff hard to find, breakfast area was a disaster.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 26. Apr. 2024
Hello Jennifer,We appreciate your feedback and regret to hear about your experience. Please know we value all guest comments for potential improvements. Any concerns about noise, staff availability, and breakfast will be shared with the relevant departments to ensure better service. Thank you for bringing this to our attention.

2/10 – Ungenügend

Eric

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
They put food out for us to eat in the morning it tasted like it was a hundred years old the waffles were definitely spoiled everything tasted like it was out of date it was the worst experience I think I've ever had eating breakfast my dad was sick all the way home
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 12. Apr. 2024
Hello Eric, We appreciate you sharing your feedback with us regarding your recent breakfast experience. We take all guest comments seriously and will review this with our team for further improvement. Your input helps us to enhance our services for future guests.

10/10 – Hervorragend

JoAnne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 7. Apr. 2024
Hello JoAnne,We're thrilled to hear you had an exceptional stay with us! If you have any more feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

6/10 – Okay

Carla

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 27. März 2024
Hello Carla, We appreciate you choosing our hotel for your stay. If there were any specific aspects you felt could be improved, please don't hesitate to contact us directly so we can address them accordingly. We hope to welcome you back in the future for an even better experience.

2/10 – Ungenügend

Emily

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Walked into the room and it smelt heavy of pee and the beds looked to have been used.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 28. Feb. 2024
Hello Emily, We are disheartened to hear about your recent experience. Your feedback is important, and we encourage guests to reach out directly to address any concerns they may have encountered during their stay. Thank you for sharing your review with us, and we hope to have the opportunity to welcome you back in the future.

2/10 – Ungenügend

Shari

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
There was mold on the wall and ceiling above the window. The shower curtain rod was falling out of the wall so the shower curtain wouldn't close (not even a little). The towel rack was also not secured completely to the wall.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 19. Feb. 2024
Hello Shari, We value all feedback received and apologize for any inconvenience caused during your stay. Your comments have been duly noted, and we encourage guests to reach out to our management team directly to discuss any concerns. Thank you for bringing this to our attention.

10/10 – Hervorragend

C

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service and amazing staff,very professional and great ammenties. Pool was very clean with room warm. But to top it off best staff and professionalism weve had staying here in the dells and weve been to Kalahari to mount olympus and Great Wolf. Not saying theyre not great as well but this is close with privacy and quieter then some of the others definitely when it comes to sleeping and comfortable. Definitely would stay here again on next trip with the great experience me and wife and daughter had. Thank you very much for the outstanding hospitality.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello C,Thank you for your positive feedback! We are delighted to hear that you enjoyed our excellent service, professional staff, and clean amenities. It's wonderful to know that you found our pool inviting and your stay peaceful. We are thrilled to have provided you with a comfortable and quiet experience, and we look forward to welcoming you back on your next trip.

8/10 – Gut

Mary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 8. Jan. 2024
Hello Mary, Thank you for choosing to stay at our hotel. We hope you had a pleasant experience during your visit. If you have any feedback or suggestions, please feel free to reach out to us directly. We value your input and strive to improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 – Gut

Curtis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 8. Jan. 2024
Hello Curtis,Thank you for choosing our hotel for your stay! We hope you had a pleasant experience with us and enjoyed your time here. If there is anything specific you would like to share about your stay, please don't hesitate to reach out to us. We value your feedback and look forward to welcoming you back in the future.

6/10 – Okay

Tekie

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Personal & Service
Check in was quick and easy. Staff was friendly. The room had normal wear and tear/ scuff marks everywhere on the furniture. The bathroom was in need of cleaning and repair. There was hair in the shower and some of the "clean" bath towels had dark stains on them. Overall there was lots of hot water which was nice and the temperature controls for the room worked great. At midnight last night there was heavy thumping in the rooms above us keeping us awake. The pool area was dimly lit. The handrail to get yourself into the pool was loose, with a rusty metal pipe sticking out of the tile next to the stairs. The bathrooms in the pool area were very dimly lit and uninviting. We did not use the laundry facilities as there was a strong weed smell when we were looking for it. The breakfast consisted entirely of carbs (waffles, bagels, and cereal) with no fruit, eggs, meat, or any other type of option available. Overall we enjoyed our experience at the Dells but were not impressed with our stay at the motel. They did offer us a room on the first floor close to the door since we had a lot of luggage. Overall I believe the price was twice as much as it should of cost based on what the motel was like upon arrival.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 3. Jan. 2024
Hello Tekie, Thank you for taking the time to share your feedback with us. We're glad to hear that your check-in experience was efficient and that our staff provided friendly service. We take note of your comments regarding the condition of the room and bathroom, as well as the cleanliness issues you encountered. Rest assured, your feedback will be shared with our housekeeping team for improvement. We apologize for any inconvenience caused by the noise from the rooms above and the state of the pool area. We appreciate your comments about the breakfast options as well and will consider adding more variety to cater to different guest preferences. We hope you were able to enjoy some aspects of your stay and we would love to welcome you back for a more satisfying experience.

6/10 – Okay

Skylar

Mit der Familie gereist
Everything was good breakfast could have tasted better though.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 24. Dez. 2023
Hello Skylar,We appreciate your feedback regarding the breakfast experience. We strive to continually improve and provide a variety of options to cater to different tastes. Thank you for bringing this to our attention and we'll take it into consideration for future enhancements.

8/10 – Gut

Mykenzi

Gut: Personal & Service und Ausstattung
Antwort von Manager am 17. Dez. 2023
Hello Mykenzi,Thank you for choosing to stay at our hotel! We are delighted to hear that you had a positive experience during your stay. We appreciate your feedback and would love to welcome you back again in the future. Please don't hesitate to reach out to us if there is anything we can assist you with.

2/10 – Ungenügend

Kyle

Mit der Familie und kleinen Kindern gereist
CAME ALL THE WAY UP FROM MILWAUKEE TO GO SWIMING WITH MY KIDS FOR THE DAY AND THE POOL WAS SO COLD THEY COULD NOT EVEN GET IN I WAS VERY UPSET WITH THIS AND THEY TOLD ME NOTHING THEY CAN DO ABOUT IT NEVER AGAIN
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 13. Dez. 2023
Hello Kyle, We apologize for any inconvenience you experienced during your recent stay. Our team strives to provide a comfortable environment for all guests, and we regret that the pool temperature did not meet your expectations. We appreciate your feedback and will ensure that this concern is addressed to enhance future experiences. Thank you for bringing this to our attention.

8/10 – Gut

Dan

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 25. Dez. 2023
Hello Dan, Thank you for staying with us! We appreciate your rating and hope you had a wonderful experience at our hotel. If there is anything we can do to make your next stay even better, please feel free to reach out to us directly. We value your feedback and look forward to welcoming you back in the future.

6/10 – Okay

Simone

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
Got what I paid for so not terribly upset but it’s definitely not a nice hotel. Room had several little things wrong that could have been fixed but clearly got glossed over. We went to breakfast 15 minutes after it opened and somehow they were already out of most of the stuff. I guess it’s possible that a big party just showed up right at open but we were in there for a good 20 minutes and no one came in to check/refill stuff. Again, it’s a cheap room so if that’s all you need, it’s good enough, but it’s probably worth the extra $10-20 to upgrade.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 7. Dez. 2023
Hello Simone,Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. We appreciate your understanding that as a budget hotel, we may not offer all the amenities and services of a higher-end property. Your comments about the room issues and breakfast have been duly noted for improvement. We value your valuable input and hope to have the opportunity to provide you with a more enjoyable stay in the future.

8/10 – Gut

Miriam

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 7. Dez. 2023
Hello Miriam,Thank you for staying with us! We appreciate your feedback and are glad to hear that you enjoyed your stay. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another great experience.

6/10 – Okay

William J

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Was a nice room at an inexpensive price. Biggest issue was indoor pool wasnt heated and towels would be only replaced every 3 days. Not a fan of reusing towels so I had to go to desk everyday to exchange.
Aufenthalt von 3 Nächten im November 2023
Antwort von Manager am 30. Nov. 2023
Hello William J,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you enjoyed your room and found it to be a good value. We apologize for any inconvenience caused by the indoor pool not being heated and the towel exchange policy. We appreciate your comments and will take them into consideration for future improvements.

8/10 – Gut

Don

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall just what we needed.
Pleasantly surprised about size and cleanliness. Affordable pricing. We were on first floor convenient to parking lot and amenities. It was a great stopping point for us on a way to a funeral in Minnesota and easy on and off from the freeway. Only down side is there was a bit of noise from the room above us until about 900pm and then it was fine. Also we were not informed of the breakfast at check-in. I have to be gluten free.....honey nut cheeri0s are gluten free but you were out of them......not a thing I could eat but juice.
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 24. Nov. 2023
Hello Don,Thank you for choosing our hotel for your recent stay. We're glad to hear that you were pleasantly surprised by the size and cleanliness of your room, as well as the affordable pricing. We apologize for any noise you experienced from the room above, but we're glad it subsided later in the evening. We're sorry for any inconvenience regarding the breakfast not being communicated to you at check-in. We appreciate your feedback regarding the gluten-free options and will certainly take it into consideration for future improvements.

2/10 – Ungenügend

MISTY

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was musty, visibly mold on the walls, and very dusty and dirty. We were also charged an additional resort fee that was not disclosed in the price and receipt we got when we made our reservations. Front desk was not manned. Had to call for someone to come each time.
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 21. Nov. 2023
Hello MISTY, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We appreciate your feedback and will address the issues raised regarding the cleanliness of the room. As for the resort fee, we regret any confusion caused and will work on improving communication with our guests. We hope you will give us another chance to provide you with a better experience in the future.

8/10 – Gut

Jennifer, Buffalo city

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Gut: Personal & Service
Smells like cigarette smoke in rooms and halls
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 21. Nov. 2023
Hello Jennifer,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the smell of cigarette smoke during your stay. We strive to provide a comfortable and smoke-free environment for all our guests. Your feedback will be shared with our housekeeping team to address and ensure this does not happen again in the future. We appreciate your understanding and hope to have another opportunity to welcome you back soon.

8/10 – Gut

Lucas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 19. Nov. 2023
Hello Lucas,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We value your input and will share your comments with our team for further improvement. We hope to have the opportunity to welcome you back in the future for a more satisfactory experience.

6/10 – Okay

Pierre

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The shower did not work and the bathroom was cold.
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 14. Nov. 2023
Hello Pierre, We apologize for any inconvenience you experienced during your stay. Our team will look into it. Thank you for bringing this to our attention.

2/10 – Ungenügend

Dan

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible Stay
No shampoo dirty towels mold one usage of toilet pater deleted the supply garbage from previous customer fire alarm sounding off and eventually pulled and not replaced attempted to overcharge from hotels published price Traveled the world and this place if not the worst one of them
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 5. Nov. 2023
Hello Dan,We apologize for the inconveniences you experienced during your stay. We take guest feedback seriously and will address the issues you mentioned with our team. We strive to provide a comfortable stay for all guests and regret any disappointment you encountered. If you have any further concerns, please reach out to our management team directly.

8/10 – Gut

Pamela

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 30. Okt. 2023
Hello Pamela,Dear valued guest, thank you for taking the time to share your experience with us. We are thrilled to hear that you found our location convenient, and our staff friendly and helpful. Your feedback regarding the comfort of our beds is invaluable, and we appreciate your input. We will pass your comments along to the appropriate teams for consideration. We value your patronage and hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Maria L

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 30. Okt. 2023
Hello Maria L,Thank you for taking the time to share your exceptional experience with us. We are thrilled to have exceeded your expectations. We strive to consistently provide exceptional service to all our guests and your glowing review confirms we are achieving our goal. We look forward to welcoming you back for another outstanding stay in the near future.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 27. Okt. 2023
Dear Guest,Thank you so much for giving us such a exceptional rating, we truly appreciate it! We look forward to welcoming you back soon.

2/10 – Ungenügend

Monica

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 22. Okt. 2023
Hello Monica,We apologize for any inconvenience you experienced during your stay. Please let us know more details so we can address your concerns.

8/10 – Gut

Curt

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was nice. Breakfast was limited. Nice pool area
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 26. Sept. 2023
Hello Curt,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our area and your insights regarding our breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 – Gut

Carl

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The man at the desk was very nice when checking in. Room is ok and breakfast ok. The toilet faucet was leaking a little bit and the leakage was made the carpet wet and husbands socks got wet.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 27. Sept. 2023
Hello Carl, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 26. Sept. 2023
Hello Christopher,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

8/10 – Gut

Dail

Mit der Familie gereist
It was okay for the price
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 19. Sept. 2023
Hi Dail,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, great value for money and we hope to have the pleasure of hosting you again soon.

6/10 – Okay

Dean

Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 14. Sept. 2023
Hello Dean,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 – Okay

Robin

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The pool was ice cold, as they told me different on the phone!😔 And they told me they had a free breakfast, So sad sour milk no cream cheese for the hard bagels,as they told me different when i booked it😔the toilet was a kiddos toilet as fall off way to low!😡
Aufenthalt von 2 Nächten im September 2023
Antwort von Manager am 9. Sept. 2023
Hello Robin, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

6/10 – Okay

Bernard

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property condition is not nearly as nice as they pictured! No hot tub in swimming pool area, bath curtains falling apart, holes in the walls, noisy rattling a/c unit, cracked & uneven parking lot, 5 tables to accommodate everyone in the hotel for breakfast!? Cheap!!! CheapWholdining room
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 7. Sept. 2023
Hello Bernard, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

8/10 – Gut

Perfecto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 7. Sept. 2023
Hello Perfecto,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 – Schlecht

Chit

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 8. Sept. 2023
Hello Chit, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 – Hervorragend

Donna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very friendly, professional staff. Clean, quiet and reasonably priced!
Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 1. Sept. 2023
Hi Donna,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated your experience so highly. I am happy to learn that we met your expectations with our friendly atmosphere and clean accommodations. We are incredibly happy that your stay was comfortable, and we hope to see you again soon!

8/10 – Gut

Trisha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Friendly staff
Aufenthalt von 1 Nacht im August 2023
Antwort von Manager am 1. Sept. 2023
Hi Trisha,It's great to hear that you enjoyed our friendly service. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

6/10 – Okay

Bao

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in was slow, only provided 1 key to our room. There was another adult with me. Make sense to have 2 room keys. Room had only 3 bath towels. I had a total of 4 guest.
Aufenthalt von 1 Nacht im August 2023
Antwort von Manager am 1. Sept. 2023
Hello Bao, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our towels and room. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

6/10 – Okay

Shayna

Mit der Familie und kleinen Kindern gereist
You get what you pay for.
Aufenthalt von 1 Nacht im August 2023
Antwort von Manager am 25. Aug. 2023
Hello Shayna, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 – Ungenügend

Regina

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cleanliness in this property is very poor. Bedding has blood stains on it and the room stinks so badly. The staff is terrible and won’t let you refund. I wouldn’t recommended staying in this Hotel. 👎👎👎
Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 20. Aug. 2023
Hello Regina,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 – Hervorragend

Jonathan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Manager am 18. Aug. 2023
Hello Jonathan,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

8/10 – Gut

Krista

Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 6. Sept. 2023
Hello Krista,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 – Okay

Dana

Good
Aufenthalt von 3 Nächten im August 2023
Antwort von Manager am 13. Aug. 2023
Hello Dana,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

6/10 – Okay

Yvonne

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im August 2023
Antwort von Manager am 11. Aug. 2023
Hello Yvonne,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 – Hervorragend

Kathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 12. Aug. 2023
Hello Kathy,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 – Hervorragend

Reyna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front staff was nice he let us check in early !! So far everything clean and nice
Aufenthalt von 1 Nacht im August 2023
Antwort von Manager am 7. Aug. 2023
Hello Reyna,We appreciate that you've taken the time to share with us regarding our staff. We hope to see you again to deliver you with a 5 star experience.

10/10 – Hervorragend

Domingo Gonzalez

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room clean
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Manager am 1. Aug. 2023
Hello Domingo Gonzalez,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 – Gut

Maria

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manager am 2. Aug. 2023
Hello Maria,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.