Lobby

Bewertungen von Express Suites Riverport Inn & Suites

3 out of 5
Express Suites Riverport Inn & Suites
900 Bruski Dr, Winona, MN

Bewertungen

8,4

Sehr gut

490 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
322 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 8 - Gut" "
125 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 6 - Okay" "
49 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
23 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Seth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property with kind employees and great management
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jon

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

MARY KAY, DEERFIELD

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Restaurant staff went out of their way to help me with a problem. Front desk staff was friendly. Even though it was in a busy area, it was quiet.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Amy

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
A bit less clean than I feel like should be. Crumbs on the suite chair for example.

10/10 – Hervorragend

Margaret, Milaca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von McKayla am 22. Mai 2024
Margaret, thank you for staying at Riverport! We are so happy to hear you had a great stay. Thank you for taking the time to leave us a great rating!

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff went above and beyond. We had issues with the room above us and offered to move us to another room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von McKayla am 22. Mai 2024
James, thank you so much for sharing a review of your recent experience. We are happy to hear that we made a good impression on you and that we were able to accommodate you rightly! We hope you'll visit us again soon!

10/10 – Hervorragend

Naomi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von McKayla am 22. Mai 2024
Naomi, thank you for choosing to stay at Riverport. We're glad you were satisfied with your stay. If you are ever back in the area, we hope to look forward to welcoming you back!

8/10 – Gut

Laura

Gut: Personal & Service
The tv in the room didn’t work but other than that, it was a good stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von McKayla am 22. Mai 2024
Laura, thank you for leaving us a review. We are sorry to hear the tv did not work, but we hope our staff was able to accomodate you rightly. We are glad you were still able to enjoy your stay!

8/10 – Gut

Anthony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No soap in the shower dispensers
Aufenthalt von 1 Nacht im Mai 2024
Antwort von McKayla am 22. Mai 2024
Anthony, thank you for leaving a review. We're so glad you were able to visit us. We're sad to hear that your soap was empty upon arrival. We will be addressing the issue with housekeeping. We hope you'll have a chance to come back soon!

2/10 – Ungenügend

Jerri, Danbury

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is the fifth time we’ve stayed at the property and by far the worst. Staff was unwilling to work with us after a day of travel. We were given a room with one bed when we requested two and told it was because we booked through Expedia. We asked for a later checkout and was told no. The room itself was dirty with bugs in the bathroom, the mirror literally fell off the wall on its own and the bathroom light randomly blinked on and off. The outside area had broken chairs and is very run down. The breakfast area and breakfast were good.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von McKayla am 9. Mai 2024
Jerri, thank you for taking the time to provide some feedback on your recent stay. We're sorry to hear about this issue. Unfortunately, things can sometimes happen that are out of our control when guests make reservations on third party sites. That being said we do work hard to prepare for contingencies, and it looks like our staff was able to accommodate and switch your room type to what you needed. If we're mistaken please let us know. We do apologize for not being able to accomodate a late checkout. Regarding the cleanliness and maintenance issues you found we do thank you for bringing these concerns to our attention. I have shared your feedback with our team in hopes to ensure we fix these issues as we understand how frustrating that can be. We thank you for visiting us again and truly appreciate your continued loyalty and are deeply sorry about these issues you encountered. Please reach out to a manager if there's anything else you would like to discuss. We hope you can give us another chance!

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff and everything was very clean
Aufenthalt von 2 Nächten im Mai 2024
Antwort von McKayla am 21. Mai 2024
James, thank you for choosing to stay at Riverport. We're glad to hear that you were satisfied with your experience!

10/10 – Hervorragend

Stacee

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Angela

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall, was safe, clean, convenient and nice to have restaurant/bar on property.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von McKayla am 23. Apr. 2024
Angela, thank you for the great feedback. We are delighted you had a positive experience with us. We hope to look forward to welcoming you back again soon!

6/10 – Okay

Marianne

Aufenthalt von 1 Nacht im April 2024
Antwort von McKayla am 22. Mai 2024
Thank you for leaving a review. We're so glad you were able to visit us . We hope you'll have a chance to come back soon as we hope to improve your rating!

10/10 – Hervorragend

Greg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
location
Aufenthalt von 1 Nacht im April 2024
Antwort von McKayla am 23. Apr. 2024
Thank you for sharing! We appreciate our location here in Winona just as much as you do! We hope you'll stop by again soon when your back in the area!

6/10 – Okay

Amy, Minnetrista

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
We stayed in a king suite. The room was clean and the bed was fairly comfortable. But the couch pullout was extremely beat-up and super uncomfortable for even our kids to sleep on. The pool area was clean but it’ll the water temperature was cold. We ate at the restaurant attached and had great service and the food was good bar food. Breakfast had a good variety of options and the staff was super nice and accommodating. Overall it was a decent stay but some of the accommodations are a little dated.
Aufenthalt von 1 Nacht im April 2024
Antwort von McKayla am 23. Apr. 2024
Amy, we very much appreciate your feedback regarding your stay here at Riverport.I will be sure to share your comments with our team in hopes to take a closer look at all of our pull out sofas. I am happy to hear you had good experiences with Brewski's pub and grill and our staff. We hope you will give us the opportunity to better serve you in the near future!

10/10 – Hervorragend

STACY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property, clean, close to shopping.
Aufenthalt von 1 Nacht im März 2024
Antwort von McKayla am 18. März 2024
Stacy, thank you for leaving us a great review! I am happy to hear your stay was clean, comfortable and enjoyable! Our location is always a plus as well. We hope to accomodate you again in the future sometime!

10/10 – Hervorragend

Angie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Will stay again
Aufenthalt von 1 Nacht im März 2024
Antwort von McKayla am 12. März 2024
Angie, thanks for the great 5 out of 5 review! We are glad you had a good stay. We will look forward to getting the chance to accommodate you in the future!! Until then, Safe travels!

10/10 – Hervorragend

Dylan

Aufenthalt von 1 Nacht im März 2024
Antwort von McKayla am 25. März 2024
Dylan, Thank you for leaving us a great rating! I am happy your stay went great! We hope to accomodate you again in the future sometime!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von McKayla am 28. Feb. 2024
Thank you for leaving us a great rating! We hope to accommodate you in the future if you are ever back in the area!

6/10 – Okay

Brian

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von McKayla am 22. Feb. 2024
Brian, thank you for staying with us and leaving us a rating. I would love to hear about what areas we could improve in! We hope to get the chance to accomodate you sometime again in the future.

8/10 – Gut

Dan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von McKayla am 22. Feb. 2024
Dan, thank you for leaving us a rating. I would love to hear more about your stay sometime! Come back soon!

6/10 – Okay

Daniel

Aufenthalt von 1 Nacht im Januar 2024
Antwort von McKayla am 22. Feb. 2024
Daniel, thank you for leaving us a rating! I would love to hear more about your stay sometime and talk about how we could improve in future. Thanks for choosing Riverport!

6/10 – Okay

Chris

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Property is in desperate need of repair/updating. Doors, furniture, lamps (except beds) were dilapidated. Pool closed too early as did the pub that they gave us a coupon for. Staff was very friendly though.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von McKayla am 22. Feb. 2024
Chris, we appreciate you leaving us some valuable feedback on your recent stay here. We are hoping to see some updates in the near future. We thank you for staying with us and hope to continue accommodating you in the future! Thanks you!

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kids enjoyed the pool and the take out from the grill was great.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von MA am 22. Feb. 2024
Stephen, thanks for leaving us a review on your recent stay here at Riverport! We are happy to hear that you and the family were able to enjoy our multiple amenities of our hotel. Our pool area and Brewski's Pub are always a good time! Thanks again! We hope to accommodate you in the future!

2/10 – Ungenügend

Melissa

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They would not accept my Chime card.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Lori

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was clean and easy check in.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von McKayla am 8. Feb. 2024
Lori, thank you for leaving us some great feedback! I am glad check in was easy and the room was nice and clean for you! We hope you come back and stay with us in the future!

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im Januar 2024
Antwort von McKayla am 22. März 2024
Michael, thank you for leaving us a great rating! We are happy you enjoyed your stay. We hope you come back and stay with us in the future!

8/10 – Gut

Jonathan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel, cold pool
We have stayed here a few times and love this hotel. However the swimming pool has been way too cold, especially on our last day. An indoor pool should at least have decently warm water.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von McKayla am 10. Jan. 2024
Jonathan, thank you for your helpful feedback. I will have our maintenance team check the temperature of the pool as it is usually kept and held at a certain temperature. Thanks for making us aware that it feels a little chilly. We hope you come back in the future! Thanks for choosing Riverport!

10/10 – Hervorragend

Cliff

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was exceptionally friendly and accommodating. The check in process was fast and efficient. The hotel restaurant and bar was good.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von McKayla am 10. Jan. 2024
Cliff, thank you for sharing a review of your recent experience. We are delighted to hear that you had a positive experience with us at Riverport. We hope you'll visit us again soon!

10/10 – Hervorragend

Doug

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MA am 25. Jan. 2024
Doug, thank you for leaving us a great rating! We hope you come back sometime in the near future!

8/10 – Gut

Jenny

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the second year we spent at this hotel for NYE. Was disappointed to arrive and see the hotel bar was unexpectedly closed for NYE when we chose the hotel specifically for the in-house bar, for the convenience of having some drinks and dinner for the family holiday right in one place. However, we were able to easily walk down the street for some champagne to bring back and got a very fast pizza delivery since Toppers is a couple minutes away, so we were able to easily improvise and have a great time swimming with our kids and celebrating the New Year. We and the kids also enjoy the extensive breakfast options available. We very much enjoy this hotel and will surely be back.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von McKayla am 10. Jan. 2024
Jenny, thank you for taking a moment to share your experience at Riverport Inn. We do apologize that Brewski's pub was closed during the holidays, but I am happy to hear you were able to easily improvise by utilizing our great location, breakfast and pool amenities. We hope you had a Happy New Year and we look forward to accommodating you in the future!

6/10 – Okay

Fredrick

The cover for the Heating/Air Conditioning Unit was leaning against the wall, and a dirty filter for it was laying on the floor. There was a Lamp Shade sitting on the Dresser, but no Lamp.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von McKayla am 10. Jan. 2024
Fredrick, we sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you can give us another chance soon, so we can share a more positive experience.

2/10 – Ungenügend

Jennifer

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von McKayla am 10. Jan. 2024
Jennifer, thank you for choosing Riverport. We value our guests feedback and work hard to provide comfortable stays to each and every guest. We are sorry your stay didn't seem to go as planned, and hope you reach out to us so we can discuss the areas in which you think we can improve in! Thank you!

10/10 – Hervorragend

Tara

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay there often. Love it. Rooms are clean its quite. Love the whirlpool tub fir me an the hot tub fir him.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MA am 21. Dez. 2023
Tara, thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our accommodations. Our entire staff looks forward to accommodating you more in the future! Merry Christmas!

8/10 – Gut

cecile

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von McKayla am 10. Jan. 2024
Cecile, thanks for the great review! We would love to hear more about how your stay went! Thanks for choosing Riverport! Come back soon!

10/10 – Hervorragend

Daniel

Gut: Ausstattung
Great location
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MA am 21. Dez. 2023
Daniel, thank you for sharing your positive review! We appreciate our location here in Winona just as much. We hope you'll stop by again soon if your ever back in the are.

10/10 – Hervorragend

Kaitlin

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff and quiet hotel overall!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von McKayla am 10. Jan. 2024
Kaitlin, thank for leaving us kind words about your stay at Riverport Inn. We're thrilled to hear that our staff treated you to a nice a friendly stay. We hope you come back and visit us again sometime!

10/10 – Hervorragend

Nancy

Mit der Familie gereist
Gut: Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MA am 18. Dez. 2023
Hi Nancy!Thanks so much for leaving us a great 5 out 5 review! We hope to see you again in the future!

10/10 – Hervorragend

Pat

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The room could have been just slightly cleaner when we checked in.
Aufenthalt von 1 Nacht im November 2023
Antwort von MA am 8. Dez. 2023
Pat, thank you for sharing your feedback on your most recent stay. I am sorry your room wasn't entirely up to your expectations when you checked in. I hope our staff accommodated you rightly, as I know how frustrating that can be. I have made our housekeeping team aware. If there is anything further you would like to mention do not hesitate to reach out. We will work hard in order to ensure clean and inviting rooms to each guest going forward. Thanks again for choosing Riverport!

10/10 – Hervorragend

Roxanne

Aufenthalt von 2 Nächten im November 2023
Antwort von MA am 21. Dez. 2023
Roxanne, thank you for choosing Riverport. We're glad you had a positive experience with us. We look forward to welcoming you back in the near future.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A very sage, comfortable place to stay in Winona.
Aufenthalt von 3 Nächten im November 2023
Antwort von MA am 27. Nov. 2023
Jennifer, thank you so much for sharing your feedback from your recent stay here at Riverport. We are so happy to hear you had a safe and comfortable experience during your time here, as we strive to provide each and every guest with just that. We hope you come back in the future as we would love to accomodate you again.

8/10 – Gut

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Decent place, maybe a little dated. Clean comfortable room. Good water pressure. Due to the nature of my work I asked for a quiet room, she placed me right next to another occupied room. Ok so far, last week the person next to me had their tv so loud i could hear it over my own.
Aufenthalt von 1 Nacht im November 2023
Antwort von MA am 22. Nov. 2023
John, thank you for choosing to stay at Riverport during your time in the area for work. We are happy to accomodate you the best we can to a quiet room. If there are ever any noisy neighbors in the future do not hesitate to let us know and we will be glad to help! We hope you continue to come back! Happy Holidays!

8/10 – Gut

Anita

Spacious room
Aufenthalt von 2 Nächten im November 2023
Antwort von MA am 21. Nov. 2023
Anita, thank you so much for leaving us great feedback! I am happy to hear you found your room nice and spacious. We hope to accomodate you again sometime in the future!

8/10 – Gut

Matthew

Gut: Sauberkeit
Aufenthalt von 1 Nacht im November 2023
Antwort von MA am 21. Nov. 2023
Matthew, Thanks for choosing Riverport and for taking the time to leave us a great rating! We hope to accommodate you again whenever you're back in the area.

10/10 – Hervorragend

Josh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von MA am 21. Nov. 2023
Josh,Thank you for the great 5 out of 5 rating! We are glad your stay was great. Come back soon!

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GH am 6. Nov. 2023
Hi John! Thank you so much for taking the time to leave us a review following your recent stay at the Riverport Inn! We appreciate hearing from our guests to ensure the quality of our services is above and beyond. We hope to welcome you back for another stay very soon!

8/10 – Gut

Patricia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The stay was enjoyable. The food was good. We would stay there again when we are in the area.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GH am 30. Okt. 2023
Good afternoon Patricia, we are happy to hear that you are pleased with the hotel accommodations as well as with the service in our breakfast bar! Our team works hard to provide these positive experiences for our guests. We look forward to hopefully seeing you again in the future!

10/10 – Hervorragend

Crystal

Mit dem Partner gereist
Gut: Ausstattung
Hey
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GH am 30. Okt. 2023
Hey, Crystal! Thank you for taking the time to share your feedback with us! We are happy to hear that you had a pleasant experience staying with us. We hope to have you stay again soon!

10/10 – Hervorragend

Veronica

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von GH am 30. Okt. 2023
Hi Veronica! Thank you for taking some time to share your feedback with us! We are so pleased to hear that you had a nice time during your stay. We hope to see you back again soon!