This was the absolute worst experience I have ever had with renting a condo in this building. We have rented one several times. Never this particular condo and never with VACASA. We did not originally rent this unit or through VACASA. VACASA purchased turn key, which was a completely horrible experience. Then the unit we rented was sold. So we had to get another unit. When we got to the unit, the keypad would not work because it was old and worn out. The CSR at VACASA told us there was a lock box with an actual key in it in the lobby...even gave us the code for the box. There was no box. When we finally got the keypad to work, we opened the door and was hit in the face with a skunk smell, covered by room deodorant. The entire place smelled like pot. The unit was filthy. It had not been cleaned in a long time. There was thick dust on the living room tables. There was a sticky substance on the dresser in the bedroom. The bathroom toilet was full of something brown. When you turned on the water, it was completely dark brown. I checked the sheets to see if they were at least clean, they absolutely were not. This was over the fourth of July so VACASA had nowhere else they could put us. We had to rent a room in the hotel next to where we were staying. I have asked VACASA for a refund numerous times, with no response from them. Word of warning.....do not rent from VACASA and do not rent this unit.