Landhotels in Willoughby suchen

„I chose The Westin Cleveland for a family trip to celebrate my daughter’s 9th birthday. While the location is excellent, the service was highly disappointing, leaving us regretting our choice. Prior to arrival, I messaged the hotel via Expedia to note the birthday, hoping for a simple acknowledgment. The message went completely unread and unanswered, and the occasion was entirely ignored. Housekeeping during our Saturday-to-Tuesday stay was erratic. Our room was skipped on Sunday. On Monday, we ...

„Super Frühstück a la card im 1890 Restaurant nebenan. Preis Leistung super. Cleveland wirkt aber eher ausgestorben“

„Die Anreise und das Einchecken waren etwas komplizierter als erwartet, was den ersten Eindruck ein wenig getrübt hat. Sobald man jedoch angekommen war, konnte die Unterkunft insgesamt überzeugen. Das Zimmer war gut und modern ausgestattet und machte einen gepflegten Eindruck. Das Bett war für meinen persönlichen Geschmack leider etwas zu hart, wodurch der Schlaf nicht ganz optimal war. Außerdem hat das Rollo das Zimmer nicht besonders stark abgedunkelt, sodass es nachts relativ hell ...

„STAY AWAY!!!!! We payed in full before arrival for a 2 night stay. When we got to the property we upgraded to a jacuzzi suite and paid the difference. They never informed of a $150 incidental fee that they also charged. Although they didn’t inform us of it we thought well whatever because we know that’s frequently what hotels do. A day AFTER check out there was an additional $250 charge. I called the property and was told “it was a smoking fee. We have picture evidence of ashes in the room” I ...

„Great stay“

„Beim nächsten Mal würde ich die Stadt meiden, aber so war es zentral gelegen und in Ordnung für eine Nacht.“

„Upon arriving to the hotel we were impressed with how well it looked walking in, Check into our room to realized we did not have enough towels for all guests, we asked for more and were told they would be sent up to our room, they never arrived. No trash bags in the trash cans, which is fine just more work for the cleaning crew. Beds were Decent but the top covers definitely did not get changed or well cleaned, we had stains on both top bedding covers.“

„…“

„Quiet room, very clean, the breakfast offered was restaurant quality.“