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Bewertungen von Sonesta ES Suites Burlington VT

3 out of 5
Sonesta ES Suites Burlington VT
35 Hurricane Ln, Williston, VT

Bewertungen

7,6

Gut

346 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
324 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
167 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
91 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
74 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,0/10

Personal & Service

7,4/10

Ausstattung

7,4/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2017

8/10 – Gut

Nicky, Frankfurt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles zentrales Hotel
Sehr sauber. Das Personal ist nett und freundlich. Das Hotel liegt gut und alles ist in kurzer Zeit erreichbar
Aufenthalt von 2 Nächten im November 2017
Antwort von Sean am 5. Dez. 2017
Hello Nicky, Thank you very much for your kind review we hope you visit us again!

6/10 – Okay

Jeff, Sunnyvale

Mit Haustieren gereist
Gut: Personal & Service und Zustand der Unterkunft
I stayed there for five days my room was only changed once. I had noisy people above me that made the stay less than pleasant.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Management am 28. Mai 2024
Dear Jeff,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

8/10 – Gut

chungchen, newton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Good size suite.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 28. Mai 2024
Dear Chungchen,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

6/10 – Okay

denise

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
In need of serious updates. Appeared dirty because of all the old and worn down areas of the halls and rooms.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 20. Mai 2024
Dear Denise,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

8/10 – Gut

Mihaela, Belmont

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Far away from the city, otherwise good option for few days. Very close from the highway.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 20. Mai 2024
Dear Mihaela,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

6/10 – Okay

Keith

Mit der Familie gereist
Definitely in need of some repairs, one exterior stair was loose, there was a hole in the ceiling of our room and a stain on the carpet. Good location and the pool was very nice.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 10. Mai 2024
Dear Keith,Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. -Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Ginny

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was much bigger than I thought. The room was much nicer than I thought it would be. I’m very happy
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 10. Mai 2024
Dear Ginny,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.-Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Crystal

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My husband and I went to up to VT to do a little fishing. The hotel staff let us check in a slightly early. The room was better than expected. Clean it smelled fresh. The shower and bathroom were slightly outdated but the water was nice and hot and never run out! There’s a small kitchenette with stove sink and small full size fridge. When we travel back to this area of VT we will definitely be staying at the Sonesta again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 29. Apr. 2024
Dear Crystal,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.-Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Saurabh Kumar

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 10. Mai 2024
Dear Saurabh,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

6/10 – Okay

Keith

Mit dem Partner gereist
Very odd place…almost like a condo complex turned into a motel. Picked it since it was close to the airport and had a 6:00 am flight. Room was fine but the outside is pretty beat up. Nothing really bad, but have stayed at other places near by that are much more conventional and up to date. Just a weird vibe Sorry but not likely to go back
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 29. Apr. 2024
Dear Keith,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

6/10 – Okay

Kevin

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 29. Apr. 2024
Dear Kevin,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Owen, Amherst

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the location off the highway, cleanliness of the room and the quietness of the area.
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 15. Apr. 2024
Dear Owen,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

2/10 – Ungenügend

Ayanna

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room itself was in awful condition, there wasn’t a spot for me to park, there weren’t clearly marked parking spots, the room above me was very loud all night, there were ants, I couldn’t stay for my whole visit because of how awful it was.
Aufenthalt von 3 Nächten im März 2024
Antwort von Management am 15. Apr. 2024
Dear Ayanna,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

4/10 – Schlecht

Bruce

Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This Sonesta hotel hasn’t been maintained well. A lot of things are broken, bed sheets were stained and room carpets/kitchen flooring were filthy. The staff were really nice and friendly…but that wouldn’t make me want to return.
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 11. Apr. 2024
Dear Bruce,Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon. -Sonesta ES Suites Burlington, VT

8/10 – Gut

Crystal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 11. Apr. 2024
Dear Crystal,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Crystal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 11. Apr. 2024
Dear Crystal,Thanks for brightening our day! We look forward to being here for you on your next visit! -Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Lewis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the loft!
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 11. Apr. 2024
Dear Lewis,We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.-Sonesta ES Suites Burlington, VT

2/10 – Ungenügend

Michel

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When entering the room, there was only 1 bed prepared when we are 4 guests. The sofa bed wasnt clean since a while, sand and dust in it. Under the sofa bed was all kind of stuffs (pennies, hairpin,etc.) Talked to manager and only thing offered was to cancel because every other rooms were full. Didnt tried to offer me compensation on anything. Plus, told them there was a hole inside. A houseman were kindly enough to close it with carton and tape but the cold was getting inside.... The breakfast was OK but no bacon and fruits were almost passed due.... For me, never again. Never again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 2. Apr. 2024
Dear Michel, Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

8/10 – Gut

Laly

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
L’hébergement n’est pas aussi moderne qu’il est montré en photo mais cela reste convenable pour 2 ou 3 nuits. La piscine est vraiment super, l’eau n’est pas froide, il y a de nombreux transats et le jacuzzi est vraiment chaud. Le petit déjeuner est très limité, il n y a pas beaucoup de choix mais mention spéciale pour la machine à pancakes. Enfin, l’hébergement reste bruyant (nous entendions les gens marcher au dessus de nous). Aussi bémol auquel nous n’avons pas pensé : dans l’appartement c’est une table de bar avec deux chaises, très compliqué de faire manger notre fils de 18 mois.
Aufenthalt von 3 Nächten im März 2024
Antwort von Management am 2. Apr. 2024
Dear Laly,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Dahlia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Needs some renovations
Aufenthalt von 2 Nächten im März 2024
Antwort von Management am 1. Apr. 2024
Dear Dahlia,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

6/10 – Okay

Nora

Mit der Familie gereist
Gut: Personal & Service
Good price and a decent area. The rooms probably need a solid deep cleaning. Gotta pull/push the room door tight to make sure it closes.
Aufenthalt von 3 Nächten im März 2024
Antwort von Management am 1. Apr. 2024
Dear Nora,Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon. -Sonesta ES Suites Burlington, VT

2/10 – Ungenügend

Four Twenty

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 1. Apr. 2024
Dear Four,Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. -Sonesta ES Suites Burlington, VT

2/10 – Ungenügend

gheorghe radu

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 1. Apr. 2024
Dear Gheorghe,Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. -Sonesta ES Suites Burlington, VT

6/10 – Okay

jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Management am 1. Apr. 2024
Dear Jennifer,Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. -Sonesta ES Suites Burlington, VT

6/10 – Okay

Shawn

Gut: Sauberkeit
It was OK
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Management am 1. Apr. 2024
Dear Shawn,Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. -Sonesta ES Suites Burlington, VT

6/10 – Okay

Alexis

Aufenthalt von 2 Nächten im März 2024
Antwort von Management am 15. Apr. 2024
Dear Alexis,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

6/10 – Okay

Michelle

Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The staff was extremely helpful. Room needs to be upgraded, carpet worn, torn with holes, sofa was stained. The company they use for snow removal didnt do much of anything during the storm. The steps leading to my room, did not get shoveled one time in 2 days.
Aufenthalt von 2 Nächten im März 2024
Antwort von Management am 28. März 2024
Dear Michelle,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

2/10 – Ungenügend

Vidula

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Checked into room & bathtub had a gross stain in it. Called the front desk and they told me hotel was booked, housekeeping left at 5pm, and they were sorry. I told them I didn't feel comfortable getting in the shower & I was concerned that if the bathroom was this unclean, had the room been cleaned by housekeeping.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations am 27. März 2024
Dear Vidula,We greatly appreciate your feedback. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed with our housekeeping team and we'll work to make improvements where necessary. Please consider giving us another chance in the future; we're confident that we can impress you.

6/10 – Okay

Philip

Mit dem Partner gereist
Gut: Personal & Service
I liked the staff. The girl at the front desk and the girl working the breakfast were very nice. 2 complaints. The place needs a good cleaning. The carpet had a nasty stain. Also, I paid extra for a fireplace. Turns out it is a real fireplace (not gas). I had to pay $15.00 for the log and no one had matches or a lighter.
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 28. März 2024
Dear Philip,While we are happy to hear that overall your visit to Sonesta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. -Sonesta ES Suites Burlington, VT

2/10 – Ungenügend

Vahe

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Extremely dirty hotel. Bugs in the bathroom. Carpet has decades of stains. Just a horrendous experience.
Aufenthalt von 3 Nächten im März 2024
Antwort von Management am 19. März 2024
Dear Vahe,Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. -Sonesta ES Suites Burlington, VT

8/10 – Gut

Brenda

Mit dem Partner gereist
Pretty good stay. Had to get up early to catch a plane, so couldn't sleep very well due to up stairs guest running inside and out and slamming doors. Room itself could use an update but otherwise in an alright shape.
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 18. März 2024
Dear Brenda,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

8/10 – Gut

Kaitlyn

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not a bad place to stay. We like that it has kitchens
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 13. März 2024
Dear Kaitlyn,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

6/10 – Okay

Maureen

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Charged $250/night, plus a $250 incidental fee that takes a week to get back. There was no shampoo, conditioner or body wash in our room. There were no pillows or blankets for one of the beds. When we asked the front desk for these items, we got an eye roll. The hot tub wasn’t working, and the pool was scheduled to open at 8am but staff said it wouldn’t be until 10am. Checkout is 11am. Pretty disappointed for the price.
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 7. März 2024
Dear Maureen,Thanks for your review. Cleanliness is an important standard of service at Sonesta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. -Sonesta ES Suites Burlington, VT

4/10 – Schlecht

Sarah

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Hot tub was broken, no toilet paper in the room and made you come to the front desk, hair in the tub
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 7. März 2024
Dear Sarah,Thanks for your review. Cleanliness is an important standard of service at Sonesta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. -Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Dave

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Great spot
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 7. März 2024
Dear Dave,Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon! -Sonesta ES Suites Burlington, VT

4/10 – Schlecht

Jeffrey

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
More like condos than a hotel
During our visit we were greeted by the manager who stated that staff was not on premises and she was handling the laundry. Breakfast for 2/3 days was late and clearly at a very lower level than that of the third day. Also note that your room is in a separate building and walking to the pool (family travel with kids here) requires going outside. Same with breakfast. So if you like to wear little to the pool, and not change out of your pajamas for breakfast, pick a different place.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 27. Feb. 2024
Dear Jeffrey,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Rude staff. Overcharged for stay.Front desk staff not helpful.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 26. Feb. 2024
Dear Anonymous,We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. The hotel manager will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing your concerns to our attention and hope to see you soon. -Sonesta ES Suites Burlington, VT

4/10 – Schlecht

Todd

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service
They were just under staffed I had to wait till 8 pm just to check in because the had no rooms due to cleaning.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 26. Feb. 2024
Dear Todd,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

4/10 – Schlecht

Angelina

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 26. Feb. 2024
Dear Angelina,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Nubia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I love it this place it was nice and clean I will stay again if I go back there.❤️❤️
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 26. Feb. 2024
Dear Nubia,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.-Sonesta ES Suites Burlington, VT

6/10 – Okay

Martin

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 28. März 2024
Dear Martin,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

8/10 – Gut

Andrea

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Will stay again
Very accomidating and the staff were excellent
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 22. Feb. 2024
Dear Andrea,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.-Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Raniery

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love the stay. Very good service.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Management am 22. Feb. 2024
Dear Raniery,Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! -Sonesta ES Suites Burlington, VT

8/10 – Gut

Nenad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 22. Feb. 2024
Dear Nenad,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

8/10 – Gut

jessica

Gut: Personal & Service
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Management am 22. Feb. 2024
Dear Jessica,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

4/10 – Schlecht

Madeleine

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Needed sheets, blankets, and pillows for the sofa bed advertised and they were unable to provide blankets and pillows. Not sure if they were over booked for the long weekend. Bathroom was not very clean and there were hairs and smudges all over surfaces.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 22. Feb. 2024
Dear Madeleine,Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.-Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The check in was easy and quick. The property is essy to get to from I89 and very close to shops and restaurants.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 22. Feb. 2024
Dear Andrew,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

8/10 – Gut

Josias

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 22. Feb. 2024
Dear Josias,Thank you for the review. We look forward to seeing you again soon!-Sonesta ES Suites Burlington, VT

10/10 – Hervorragend

Scott, Charleston

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent condition of the eversll property. Room very clean.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 12. Feb. 2024
Dear Scott,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.-Sonesta ES Suites Burlington, VT