Thank you for the great review. We are delighted that you had a wonderful stay. We look forward to welcome you back!

Thank you for your rating, please come back to see us again!

Thank you for staying with us! We hope you have the opportunity to join us again.

Thank you for the excellent rating!

Thank you for your rating, Im sorry that the resort fees were a bit of a surprise.

Thank you for taking the time to rate our property.

Thank you for staying at the Griffin Hotel! We hope we have the opportunity to host you again.

Thank you for taking the time to review our property, please come back to visit us again.

Thank you for reviewing our property!We look forward to welcoming you back soon!

Thank you for reviewing our Griffin hotel, we hope you come back to visit us soon!

Thank you for rating our hotel, we look forward to your return.

The team here at the Griffin Hotel appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you for your constructive feedback.

Thank you so much for sharing your experience at the Griffin Hotel. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

Thank you for your open & honest feedback.

Angela,Thank you for your time sharing your feedback. We are working diligently with our maintenance team to prioritize projects at the Griffin to make sure future stays are more enjoyable.

Linda,We were happy that you enjoyed your visit to Colonial Williamsburg and the Griffin Hotel. We hope to have you back as our guest again soon and exceed your expectations.

The team here at the Griffin Hotel appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg! Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

Thank you for staying with us at the Griffin. We will share your feedback with the team.

Thank you for choosing to stay with us at the Griffin. We look forward to hosting you again on a future trip to Williamsburg.

Thank you for choosing to stay at the Griffin Hotel. We appreciate your business. We understand your feelings. At CW we strive to provide a great experience for our guests that includes taking care of large grounds and services that do increase costs. We hope if travels bring you back to Williamsburg you would choose to stay with us again and experience all there is to offer.

Thank you so much for sharing your experience with us at the Griffin Hotel. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

Thank you for sharing your review of the Griffin Hotel. Your feedback has been shared with our team as a critical way of understanding how we can continue to deliver great experiences and improve our service. Thank you for choosing to stay with us; we appreciate you taking the time to share your feedback. We hope you will give us a chance to show our improvements and regain your confidence on your next visit to Williamsburg.

Thank you so much for sharing your experience with us at the Griffin Hotel. I am so glad that you enjoyed your time with us and especially glad that your enjoyed your interactions with our staff. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

Thank you for providing feedback. We hope to welcome you back to Colonial Williamsburg.

Thank you so much for sharing your experience with us at the Griffin Hotel. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

Dear Brian, Thank you for sharing your review of the Griffin Hotel. Your feedback has been shared with our team as a critical way of understanding how we can continue to deliver great experiences and improve our service. I am so sorry that we were not able to address this particular concern while you were here with us.Thank you for choosing to stay with us and we appreciate you taking the time to share your feedback. We hope you will give us a chance to regain your confidence on your next visit to Virginia’s Colonial Capital.Best,Leslie

Richard,With a mission to provide superior customer service, we take great pride in serving your needs and meeting your expectations. We are so sorry to hear that your check in was difficult. We would love to know what we could have done differently so that your experience would have been a more positive one.Best regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you so much for sharing your experience with us at the Griffin Hotel. I am so glad that you enjoyed your time with us and found the staff to be helpful and accommodating. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

The team here at the Griffin Hotel appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you so much for sharing your experience with us at the Griffin Hotel. I am so glad that you enjoyed your time with us and that we were able to accommodate your furry traveling companion. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

The team here at the Griffin Hotel appreciates that you took the time to rate us and are thrilled to see such a great rating.We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

The team here at the Griffin Hotell appreciates that you took the time to rate us and appreciates your positive rating. With a mission to provide superior customer service, we take great pride in serving your needs and meeting your expectations. While we are pleased that you gave us a positive rating, we strive to receive perfect 10's and we did not rate that with your stay. I would love to know what we might have done differently to have received that perfect 10.Best regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you so much for sharing your experience with us at the Griffin Hotel. I am so glad that you enjoyed your time with us.I am very sorry that your room temperature was not comfortable.We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

Dear Jane,Thank you for sharing your review of the Griffin Hotel. Your feedback has been shared with our team as a critical way of understanding how we can continue to deliver great experiences and improve our service. I am so sorry that we did not have a bellman assist you to your room so that we could have carried your bags up the stairs, and we would have been happy to provide you with the other items upon request. Thank you for choosing to stay with us; we appreciate you taking the time to share your feedback. We hope you will give us another chance to regain your confidence on your next visit to Williamsburg.Best regards,Leslie ShotwellGuest Loyalty and Experience Manager

The team here at the Griffin Hotel appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you so much for sharing your experience with us at the Griffin Hotel. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again the next time that you are in Williamsburg.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

The team here at the Griffin Hotel appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you so much for sharing your experience with us at the Griffin Hotel. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again the next time that you are in Williamsburg.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you for sharing your rating of the Griffin Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and meeting your expectations. As our valued guest, we are sorry that your experience with us was not a perfect five. We would love to know what we might have done differently to have received that perfect score.Best regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you for sharing your rating of the Griffin Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and meeting your expectations. As our valued guest, we are sorry that your experience with us was not a perfect five. We would love to know what we might have done differently to have received that perfect score.Best regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you so much for sharing your experience with us at the Griffin Hotel. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again the next time that you are in Williamsburg.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

The team here at the Griffin Hotel appreciates that you took the time to rate. While we are happy to see this good rating, what could we have done differently to make this rating a five?We look forward to welcoming you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you for sharing your review of the Griffin Hotel. Your feedback has been shared with our team as a critical way of understanding how we can continue to deliver great experiences and improve upon our offerings. Thank you for choosing to stay with us and we appreciate you taking the time to share your feedback. We hope you will give us a chance to show our improvements and regain your confidence on your next visit to Virginia’s Colonial Capital.Best regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you so much for sharing your experience with us at the Griffin Hotel. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again the next time that you are in Williamsburg.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

The team here at the Griffin Hotel appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg! Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

Thank you for taking the time to share your recent experience at the Griffin Hotel, your honest feedback is truly valued.We are disappointed to see that you were not satisfied with your experience here. With aspirations to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. I would very much appreciate any details that you can share with me regarding your visit so that we can improve in those areas.Best regards,Leslie ShotwellGuest Loyalty and Experience Manager

The team here at the Griffin Hotel appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager