Tägliches inbegriffenes Frühstücksbuffet

Bewertungen von Coratel Plus Suites Wichita West Airport

2.5 out of 5
Coratel Plus Suites Wichita West Airport
658 Westdale Drive, Wichita, KS

Bewertungen

7,4

Gut

310 von insgesamt 964 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
282 von insgesamt 964 Gästebewertungen haben eine Bewertung von 8 - Gut" "
159 von insgesamt 964 Gästebewertungen haben eine Bewertung von 6 - Okay" "
113 von insgesamt 964 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
100 von insgesamt 964 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,8/10

Personal & Service

7,4/10

Ausstattung

7,0/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ralesa

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was quiet and clean. Will stay here again.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Tracy am 29. Mai 2024
Dear Guest,Thank you for your kind words! We're delighted you enjoyed your stay and found it quiet and clean. We look forward to welcoming you back soon.

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful stay! great location and excellent service.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tracy am 28. Mai 2024
Dear Guest,Thank you for your kind words! We're thrilled you enjoyed our location and service. We look forward to welcoming you back soon.

4/10 – Schlecht

Natalia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sofa bed was dirty and not sleep able in, the tv also did not work. Overall dirty and not worth another stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tracy am 25. Mai 2024
Dear Guest,Thank you for sharing your feedback. We're sorry to hear about your experience and will address these issues immediately. We hope you'll give us another chance in the future.

8/10 – Gut

Celina

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was fantastic! Clean rooms and Good location.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tracy am 23. Mai 2024
Dear Guest,Thank you for your wonderful review! We're glad you enjoyed the clean rooms and convenient location. We look forward to welcoming you back!

8/10 – Gut

allura

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay! The room was clean and comfortable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tracy am 23. Mai 2024
Dear Guest,Thank you for your positive feedback! We're delighted you found the room clean and comfortable. We look forward to your next stay!

2/10 – Ungenügend

Tracy

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Trash left outside, no pool. Dirty dilapidated property.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tracy am 21. Mai 2024
Dear Guest,Thank you for your feedback. We apologize for the state of the property during your stay. Your feedback is crucial, and we will address these issues promptly to improve our facilities. We are looking forward to serving you better on your next stay.

2/10 – Ungenügend

Teri

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely disgusting. Mold in the mini fridge, on the pull out bed, shower dirty, sheets stained. People smoking weed inside whole building smelled terrible. Didn't complete our stay we checked out requested a refund and found a room somewhere else!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Tracy am 20. Mai 2024
Dear Guest,Thank you for your feedback. We're sorry for the unpleasant experience you had during your stay. Your feedback is concerning, and we'll take immediate action to address the cleanliness and odor issues you encountered. We hope you'll reconsider staying with us in the future.

10/10 – Hervorragend

Laurie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay! Clean rooms and friendly staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tracy am 16. Mai 2024
Dear Guest,Thank you for sharing your feedback. We're delighted to hear you had a great stay with us! Providing clean rooms and friendly service is our top priority. We look forward to welcoming you back for another fantastic experience!

2/10 – Ungenügend

Mya

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sheets were dirty, entire property smelled like vomit, area is secluded and in an abandoned area so you feel unsafe, no screens on windows and windows sometimes don’t lock, doors seemed to be covered in dog pee.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tracy am 13. Mai 2024
Dear Guest,Thank you for your feedback. We apologize for the unpleasant experience you had during your stay. Maintaining cleanliness and ensuring our guests feel safe are our top priorities, and we take your feedback seriously. Rest assured, we will address these issues promptly to improve the quality of our accommodations.

8/10 – Gut

Stacey

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Big rooms, close to airport
Aufenthalt von 1 Nacht im April 2024
Antwort von Tracy am 7. Mai 2024
Dear Guest,We're glad you enjoyed our spacious rooms and found our location convenient for the airport. Thank you for your positive feedback, and we look forward to welcoming you back for another pleasant stay!

4/10 – Schlecht

Judith

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would be a nice hotel if some renovations were done and some cleaning done. Breakfast was cereal and muffins. No creamer for coffee and juice was funky tasting. I was not impressed.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tracy am 6. Mai 2024
Dear Guest,Thank you for your feedback. We're sorry to hear that the lack of renovations, cleanliness, and breakfast options left you unimpressed. We're addressing these issues and hope to provide you with a better experience on your next visit.

10/10 – Hervorragend

Hunter

Decent place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tracy am 6. Mai 2024
Dear Guest,Thank you for your feedback! We're glad to hear you found our hotel to be a decent place to stay. We hope to welcome you back for an even better experience in the future.

8/10 – Gut

Holly

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a really nice stay. This hotel was great!
Aufenthalt von 1 Nacht im April 2024
Antwort von Tracy am 2. Mai 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon!

4/10 – Schlecht

Julie

Aufenthalt von 1 Nacht im April 2024
Antwort von Tracy am 28. Apr. 2024
Dear Guest,Thank you for sharing your rating. We're excited about the opportunity to provide even better service in the future!

2/10 – Ungenügend

Arsemio

Aufenthalt von 2 Nächten im April 2024
Antwort von Tracy am 27. Apr. 2024
Dear Guest,Thank you for providing your rating. We're pleased to have the opportunity to offer you an even better experience in the future!

8/10 – Gut

Cora

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was fantastic! The staff was super friendly, and the rooms were clean and comfy. I would definitely stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tracy am 25. Apr. 2024
Dear Guest,Thank you for the wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff and comfortable rooms. We look forward to welcoming you back for another fantastic visit!

8/10 – Gut

Crystal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was spacious, clean, and comfortable. Highly recommend.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tracy am 25. Apr. 2024
Dear Guest,Thank you for the great review! We're glad you found your room spacious, clean, and comfortable. We hope to welcome you back soon and truly appreciate your recommendation!

10/10 – Hervorragend

Jade

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would definitely recommend it to anyone looking for a comfortable and convenient place to stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tracy am 25. Apr. 2024
Dear Guest,Thank you for the recommendation! We're delighted you found our hotel comfortable and convenient. We hope to welcome you back on your next visit.

2/10 – Ungenügend

LORI

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
DO NOT STAY HERE!!!! Pool was listed as indoor. It is outdoor and not operational. No pillow or bedding for sofa bed. Food on room floor. 1 coffee cup in room. Breakfast was a joke and unsafe to eat!! Orange Juice was straight concentrate, others juices were just the water. Only decaf coffee, regular came out as water. Both drink machines had full AND rotting drip trays! Empty salt, pepper and sugar. Cereal not refilled, no bowls. Empty pans of food not refilled. The bowl of pancake batter was empty. I would not have touched it!! It obviously had been set out multiple days, there were thick rings of dried on batter!! Only two tables had the chairs taken off the tops of the tables. We were told breakfast was 6-10 am on Sundays. My husband went at 6:30am and did bookwork. Food was out. No attendant ever appeared until a person took everything down at 9am. A bed skirt meant to be placed under the mattress was our blanket on both Queen beds. 3 small bath towels in a room reserved for four adults and one child. 2 adults slept in a Queen bed with a 9 year old child due to the lack of bedding for the sofa bed. I would not have let her sleep on it anyway. Stains on the cushions and thick smeared white stains on the black mesh of the bedframe itself! Worst of all there was a fresh bloodstain the size of a pencil eraser on my husbands side of the bed at shoulder height. He had no wounds. I would suspect bedbugs. All this for $147.30!! DO NOT STAY HERE!!!!!
Aufenthalt von 1 Nacht im April 2024
Antwort von Tracy am 24. Apr. 2024
Dear Guest,Thank you for your feedback. We are sorry for the numerous issues you encountered during your stay. This is far from the experience we aim to provide, and we understand your frustration and disappointment. Your feedback is vital, and we're taking immediate steps to address these serious concerns, from cleanliness to maintenance and breakfast quality. We appreciate you bringing this to our attention, and we will work hard to regain your trust. We hope to have the opportunity to make things right in the future.

4/10 – Schlecht

Daniel

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
rooms were run down, not maintained; bath tub spiked pulls out of wall room not cleaned or bed made between nights, only one cart for luggage which wasn't redily available and staff indifferent
Aufenthalt von 2 Nächten im April 2024
Antwort von Tracy am 24. Apr. 2024
Dear Guest,Thank you for your feedback. We're sorry to hear about the issues you encountered with the room's condition and the lack of proper maintenance and cleaning. This is not the standard we aim to uphold, and we will address these concerns with our team. We hope to offer you a much better experience in the future.

10/10 – Hervorragend

librado steve

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I knew the Area
Aufenthalt von 1 Nacht im April 2024
Antwort von Tracy am 21. Apr. 2024
Dear Guest,Thank you for your rating and we're glad to hear that you were familiar with the area. Your feedback is appreciated, and we're happy to have met your expectations. We look forward to welcoming you back soon!

10/10 – Hervorragend

Andra

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms were clean and roomy.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tracy am 16. Apr. 2024
Dear Guest,We're delighted to hear that you found our rooms clean and spacious! Your satisfaction is our priority, and we appreciate your positive feedback. We hope to welcome you back for another comfortable stay soon!

10/10 – Hervorragend

Julian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Tracy am 15. Apr. 2024
Dear Guest,Thank you for your feedback on your recent stay at the hotel. We're delighted to hear you had a positive experience with our staff. Your feedback means a lot to us, and we appreciate your kind words. We look forward to serving you again in the future!

6/10 – Okay

Jolene

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

John

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
A very strong oder of spices from the staff cooking in front desk office almost made us sick. Could not sleep because we had to smell this all night, and we were on the 3rd floor. They ran out of breakfast long before the breakfast was closed .. they scraped up a few awful things. Unfriendly staff doesn’t. Take your stay very pleasant either. Not a good experience.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tracy am 8. Apr. 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the strong odor and breakfast availability issues. Your experience does not meet our standards, and we'll address these matters promptly to ensure a better stay for our guests in the future. We appreciate your feedback and hope to have the opportunity to exceed your expectations on your next visit.

6/10 – Okay

Alejandro

Gut: Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Tracy am 6. Apr. 2024
Dear Guest,Thank you for providing your rating. We appreciate the opportunity to enhance our service for your future visits!

8/10 – Gut

Gordon

Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 1. Apr. 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 – Schlecht

Laurel

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Dated property. A make over would be an asset. Some of the photos in the app must have been taken when the place was newer. We didn’t over pay
Aufenthalt von 2 Nächten im März 2024
Antwort von Tracy am 30. März 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your insights and will consider them for future improvements. We're glad you found value in your stay despite the dated appearance, and we hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Isaac

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything else is great.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 30. März 2024
Dear Guest,Your feedback is important to us, and we appreciate your positive comments. We're delighted to hear that you found most aspects of your stay enjoyable! We look forward to welcoming you back for another great experience in the future!

2/10 – Ungenügend

Richard

Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 17. Apr. 2024
Dear Guest,Thank you for providing your rating. We're pleased to have the opportunity to improve our service for you in the future!

6/10 – Okay

Bruce

Mit der Familie gereist
Gut: Sauberkeit
The room was big and very adequate. Shuttle service was not functional. Beautiful foyer with tropical plants.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 28. März 2024
Dear Guest,Thank you for your feedback. We're glad you enjoyed the spacious room and the beautiful foyer ambiance. We apologize for the inconvenience regarding the shuttle service and will address this matter promptly to ensure a smoother experience for our guests in the future.

2/10 – Ungenügend

Cabresha

Aufenthalt von 2 Nächten im März 2024
Antwort von Tracy am 27. März 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 – Schlecht

Crystal

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room had a lingering smell although it was non smoking. Bathroom was dirty with hair and the towels were stiff. Checked in late with cranky children therefore stayed as we just had to sleep on go on our way. Breakfast had no options and the waffle machine didn’t even work, didn’t bother asking the receptionist as he didn’t acknowledge our presence being in his phone. Definitely will never book here again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 26. März 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Your feedback is concerning, and we take it seriously. Rest assured, we will address the issues with cleanliness and breakfast options with our team to ensure improvements are made. We value your feedback and hope to have the opportunity to exceed your expectations in the future.

8/10 – Gut

Mike

Mit der Familie gereist
Liked the indoor plants and the large room I stayed in. Breakfast was limited due to shortage.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 25. März 2024
Dear Guest,Thank you for your feedback. We're glad to hear you enjoyed the indoor plants and spacious room during your stay! We apologize for any inconvenience caused by the limited breakfast offerings and will work to improve this aspect for future guests. We hope to welcome you back for an even better experience soon!

2/10 – Ungenügend

Stephanie

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely disgusting! We tend to take everything in stride, but not this place. Dirt, pubic hair, and feces-those were the room amenities. Would never stay here again. Front desk staff was less than helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 25. März 2024
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is alarming and will be addressed immediately to ensure it doesn't happen again. Please know that this does not reflect our usual standards, and we hope you'll consider giving us another chance to make it right.

10/10 – Hervorragend

Caitlin

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable rooms made our trip truly memorable.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 23. März 2024
Dear Guest,We're delighted to hear that our comfortable rooms made your trip truly memorable! Providing exceptional experiences is what we strive for, and we're thrilled to have exceeded your expectations. Thank you for your kind words, and we look forward to welcoming you back for another memorable stay!

8/10 – Gut

Caroline

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel with friendly staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 23. März 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our staff to be friendly. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience at our hotel!

10/10 – Hervorragend

Reth

Aufenthalt von 5 Nächten im März 2024
Antwort von Tracy am 8. Apr. 2024
Dear Guest,Thank you for your rating. We look forward to welcoming you back in the future.

2/10 – Ungenügend

Yurliana

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Olía a mucho cigarrillo la habitación el olor era insoportable
Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 15. März 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the odor in your room. Our team will investigate and take steps to ensure a more pleasant environment for our guests. Your feedback is appreciated, and we hope to have the chance to provide a better experience during your next visit.

8/10 – Gut

Manohar, Oshkosh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Okay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 14. März 2024
Dear Guest,Thank you for your feedback! We appreciate your input and will strive to improve to provide a better experience for you in the future.

10/10 – Hervorragend

Irma

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This Hotel is awesome to stay at very quiet and clean. Staff is very friendly.
Aufenthalt von 2 Nächten im März 2024
Antwort von Tracy am 12. März 2024
Dear Guest,We're delighted to hear that you had an awesome stay with us! Providing a quiet and clean environment with friendly staff is our priority. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable experience.

10/10 – Hervorragend

Collette

Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 29. März 2024
Dear Guest,Thank you for providing your rating. We eagerly anticipate your return to our hotel in the future.

10/10 – Hervorragend

Ron

Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 29. März 2024
Dear Guest,Thank you for providing your rating. We eagerly anticipate the opportunity to host you again at our hotel in the future.

2/10 – Ungenügend

Jason

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 9. März 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 – Schlecht

Tonya

Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 28. März 2024
Dear Guest,Thank you for providing your rating. We are pleased to have the opportunity to improve our service for your future visits!

4/10 – Schlecht

nancy

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The towels were very small. A small adult had trouble getting dry. The room was to be able to handle 4 people and there were only two towels in the room. The funiture was clean but very worn. The drapes didn't work The elevator said only 2 people at a time. The breakfast was a joke but not a nice one. They had luke warm coffee and no tea. The pancake maker was either out of batter or set so small that it made pancakes that were half dollar size. You could have pancakes or cold cereal. When I mentioned the issues to the front desk, "that isn't my job" The people working check in didn't seem to much care and one young man was very hard to understand. I asked for a second room key and was told I'd have to come back later and see if they had any extras. I asked for a receipt and he had no idea how to do it and didn't want to try
Antwort von Tracy am 5. März 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your stay. Your feedback is valuable, and we will address these issues with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

4/10 – Schlecht

Brian

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Restroom does not work, advertised complimentary breakfast - they had some apples, a little cereal and a pancake maker that made 2 pancakes slightly larger than a 50 cent piece, with no syrup or butter. Coffee was terrible. Had first floor room, windows were not locked, desk chair was broken, plugs on lamps did not work for charging phone. Areas of walls were crumbling. No one at front desk, had to yell to get someone to come to desk. Paid for 2 nights, didn't even stay the second night
Aufenthalt von 2 Nächten im März 2024
Antwort von Tracy am 4. März 2024
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is invaluable, and we're taking immediate action to address these issues to ensure a more pleasant experience for our guests. We understand your frustration and hope to have the opportunity to exceed your expectations in the future.

6/10 – Okay

Joe, Joliet

Gut: Personal & Service
Good service
Aufenthalt von 1 Nacht im März 2024
Antwort von Tracy am 4. März 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our service. Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience soon.

10/10 – Hervorragend

William

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tracy am 2. März 2024
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.

10/10 – Hervorragend

Melissa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel offers exceptional service and a truly enjoyable stay!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tracy am 28. Feb. 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future!