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Bewertungen von Quality Inn Westfield - Springfield

2.5 out of 5
Quality Inn Westfield - Springfield
2 Southampton Rd, Westfield, MA

Bewertungen

7,2

Gut

161 von insgesamt 679 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
246 von insgesamt 679 Gästebewertungen haben eine Bewertung von 8 - Gut" "
147 von insgesamt 679 Gästebewertungen haben eine Bewertung von 6 - Okay" "
75 von insgesamt 679 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
50 von insgesamt 679 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

8,0/10

Personal & Service

6,8/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

TravelMex, Germany

Verbesserungswürdig: Sauberkeit
Ok für eine Nacht mit sauberem Bett
Betten waren super, sauber und bequem, Mobiliar wie in den grossen Ketten, Fussboden im Bad klebte, Sauberkeit insgesamt nur Mittelmass, TV funktionierte nicht, Basisfrühstück mit Kaffee, Bagel, Apfel, Cornflakes ist es nicht wert, da wäre man bei Wendys gegenüber wahrscheinlich besser bedient, Preis/Leistung grenzwertig, Lage an der I-90 war für uns ideal

8/10 – Gut

Anke, Stuttgart, Deutschland

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Guter Stopp fuer eine Nacht
Reservierung empfohlen! Freundliches Personal Typisches einfaches continental breakfast (Orangensaft war zu dünn)

8/10 – Gut

James

Gut: Sauberkeit, Personal & Service und Ausstattung
Close to downtown
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 25. Mai 2024
Dear Guest,Thank you for your review. We're glad to hear that you found our hotel conveniently located close to downtown. If there's anything specific we can improve to make your next stay even better and earn that extra star, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 – Gut

Margaret, Millbrook

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
comfortable stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 25. Mai 2024
Dear Guest,Thank you for your review. We're pleased to hear that you had a comfortable stay with us. If there's anything specific we can do to improve and earn that extra star for your next visit, please feel free to share your feedback with us. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 – Hervorragend

Kenneth

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff very courteous and room was clean. 1 night stay at a great price.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Freddy am 24. Mai 2024
THANK YOU KENNETH. Our Great Customers are always appreciated

4/10 – Schlecht

Anthony

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The beds were to firm. After 3 days had back issuesfrom being stiff. It was nice being close to the highway made it easier ro shop and eat. The bed was really the only problem.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hotel Manager am 22. Mai 2024
Dear Guest,Thank you for your feedback. We're glad to hear you appreciated our convenient location. We apologize for any discomfort caused by the firmness of the beds. Your comments will be noted for future improvements. We hope to welcome you back and provide a more comfortable stay next time.Sincerely, Hotel Manager

8/10 – Gut

EMAN

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, the room was good and has all the amenities
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 21. Mai 2024
Dear Guest,Thank you for your review and positive rating. We're pleased to hear that you found our hotel clean and that your room had all the amenities you needed for a comfortable stay. If there are any areas where we can further improve to earn a higher rating next time, please let us know.Sincerely, Hotel Manager

4/10 – Schlecht

Valerie

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 21. Mai 2024
Dear Guest,Thank you for your feedback. We apologize for any shortcomings during your stay. If there are specific concerns you would like to address, please reach out to us directly so we can work to improve.Sincerely, Hotel Manager

8/10 – Gut

Greg

Geschäftlich gereist
Gut: Personal & Service und Zustand der Unterkunft
Excellent staff, comfortable bed, ehh breakfast options, decent coffee, room smelled like dirty dog, shampoo the carpet and I think it'd be take care of the smell.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 14. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff excellent and the bed comfortable. However, we apologize for the issues you encountered with the breakfast options and the unpleasant smell in your room. Your comments are valuable, and we'll address the cleanliness issue promptly to ensure a more comfortable stay for our guests in the future. Sincerely, Hotel Manager

10/10 – Hervorragend

william n, hampton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
STAFF
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a great experience with our staff. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was very quiet & clean. Dual entrances was nice ro be able to sit outside. Outdoor chairs were not available, could be due to being Spring. Great breakfast, quick check-in. Extremely nice staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Freddy am 9. Mai 2024
Dear Lisa Thank you for being a Stellar Guest and for your awesome Review,Frederick Pratt AGMQuality Inn Westfield

2/10 – Ungenügend

Jaclyn

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Our bathroom had hair all over it. The tub when you took a shower didn’t drain. Bathroom walls were dirty, along with the shampoo and soap offered to guest was covered in black hand prints. Was kept up all night by loud partying right next door. Needed someone to come fix our tv. Bed blankets had stains. Fridge was warm. Fam in room Did not stay on.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 17. Apr. 2024
Dear Guest,We're deeply sorry to hear about your disappointing experience during your recent stay with us. What you described does not meet our standards of cleanliness and comfort, and we sincerely apologize for the inconvenience you encountered. Your feedback is invaluable, and we will address these issues with our team to ensure that improvements are made. We appreciate your honesty and hope to have the opportunity to regain your trust and provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

6/10 – Okay

Sydney

Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The room appeared to be outdated and there was a dirty towel left behind the door in the bathroom.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay, including the outdated room and the oversight with the cleanliness of the bathroom. Your comments are valuable, and we will address them with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

matthew

Ok
Antwort von Hotel Manager am 8. Apr. 2024
Dear Guest,Thank you for your review. We're glad to hear that you had an okay stay with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

william n bolduc, hampton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
GOOD
Aufenthalt von 6 Nächten im März 2024
Antwort von Freddy am 31. März 2024
Thank you William It is always our pleasure to have you as our Guest.Frederick PrattQuality Inn Westfield

10/10 – Hervorragend

jean

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
pet friendly and free breakfast
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 11. März 2024
Dear Guest,Thank you, Jean, for your positive review! We're glad to hear that you appreciated our pet-friendly policy and enjoyed the complimentary breakfast. We hope you and your furry friend had a wonderful stay with us, and we look forward to welcoming you back in the future.Sincerely, Hotel Manager

8/10 – Gut

Anne

Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 22. März 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience during your stay. Your feedback is valuable to us as we continually strive to improve our services and facilities. If there are any specific areas where you feel we could have done better to earn that extra star, please don't hesitate to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

8/10 – Gut

Frederick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 13. Feb. 2024
Dear Guest,Thank you for your rating. We're pleased to see that you had a positive experience during your stay. If there are any specific areas where we can improve and earn that fifth star from you, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

6/10 – Okay

James, Amherst

This is a two star motel and I did stay here before and like then, it was not spectacular or anything but for the price, it was ok. My room was a decent size but it was a bit dated like motel as a whole. There is a Wendy’s next door but other than that, you have to drive a bit to find any real good food places. The room was not as clean as I would have liked; especially the comforter on the bed and shower/tub. The tub also had a very slow drain so it a took a while for it to empty after showering. Would I stay here an again, probably in a pinch but don’t expect a perfect room or anything.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Manager am 29. Jan. 2024
Dear Guest,Thank you for sharing your experience and providing feedback on your recent stay. We appreciate your honesty and apologize for any shortcomings you encountered during your visit. Your comments about the room cleanliness and maintenance issues are noted, and we will address them promptly. We understand your concerns, and we are committed to improving our services. We hope to have the opportunity to welcome you back and provide a more positive experience in the future.Sincerely, Hotel Manager

2/10 – Ungenügend

Liam

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Next to no sleep in 105 as the heating system was extremely loud. It re-started the fan every half hour so loudly it woke me up. I ended up turning the system off and woke up cold. The shower did not work. Screws were missing from the shower head Nobody at the desk on checkout to let them know.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Freddy am 28. Jan. 2024
Dear LiamI apologize for your inconveinence

10/10 – Hervorragend

Kenneth

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 22. März 2024
Dear Guest,Thank you for your fantastic 5-star review! We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and creating memorable stays for our guests is our top priority, and we're thrilled that we succeeded during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

8/10 – Gut

Neil

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The price was very affordable. The dislike we found some sort of stains on the comforter that basically turned us off from using it.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 24. Jan. 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay. We appreciate your positive comments regarding the affordability of our prices. We apologize for the inconvenience caused by the stains on the comforter. Please know that cleanliness is a top priority, and we take this matter seriously. Your feedback will be shared with our housekeeping team to ensure improvements in this aspect. We value your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 11. Jan. 2024
Dear Guest,Thank you for the outstanding rating on Hotels.com! We're thrilled to hear that you had a fantastic experience during your stay. If there are specific highlights you'd like to share or any suggestions for improvement, we'd love to hear more. Your feedback is invaluable, and we look forward to welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

8/10 – Gut

Jane

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good Value
Good budget hotel recently renovated.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Manager am 10. Jan. 2024
Dear Guest,Thank you for your positive feedback. We're pleased to hear that you found our hotel to be a good budget option, and we appreciate your mention of the recent renovations. If there's anything specific you enjoyed or if there are ways we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of welcoming you back for another positive stay.Sincerely, Hotel Manager

8/10 – Gut

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Manager am 1. Feb. 2024
Dear Guest,Thank you for your review. We appreciate your feedback and would love to know more about your experience to ensure we continue to meet and exceed your expectations. If there are specific aspects you enjoyed or areas where we can improve, please feel free to share your insights.Sincerely, Hotel Manager

10/10 – Hervorragend

william n, hampton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Freddy am 19. Dez. 2023
Thank you William for your continued patronage to our Hotel. It is always a pleasure to have you stay with us. and I look forward to your next visit with us.SincerelyFrederick Pratt AGMQuality inn Westfield

10/10 – Hervorragend

Deja

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Manager am 10. Jan. 2024
Dear Guest,Thank you for your perfect 5 out of 5 rating on Expedia! We're thrilled to receive such positive feedback. If there's anything specific you enjoyed about your stay or if there are ways we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of welcoming you back for another outstanding stay.Sincerely, Hotel Manager

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Manager am 16. Dez. 2023
Dear Guest,Thank you for taking the time to leave a perfect score of 10 out of 10. We're thrilled to know that you had an excellent experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We appreciate your positive feedback and look forward to hosting you again in the future.Sincerely, Hotel Manager

8/10 – Gut

Olman

Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Manager am 18. Dez. 2023
Dear Guest, Thank you for choosing our hotel and giving the opportunity to serve you. Glad to note that you liked the overall stay looking into the 4-star feedback. We are privileged to have you as a guest. We look forward to seeing you again!!! Sincerely, Hotel Manager

10/10 – Hervorragend

ricardo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy bueno
Aufenthalt von 1 Nacht im November 2023
Antwort von Freddy am 28. Nov. 2023
Gracias por tu estancia y por tu encuesta. Esperamos tenerlo como nuestro invitado en el futuroFrederick Pratt AGMQuality Inn Westfield

6/10 – Okay

David

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von Hotel Manager. am 13. Nov. 2023
Dear David,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

10/10 – Hervorragend

william, hampton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
STAFF WERE FRIENDLY AND CURTIOS, ENJOYED MY STAY THERE FOR 4 NIGHTS
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Manager. am 13. Nov. 2023
Dear william,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

8/10 – Gut

Sarah

Aufenthalt von 1 Nacht im November 2023
Antwort von Freddy am 3. Dez. 2023
thank you

8/10 – Gut

John

Staff was responsive to needs.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Freddy am 3. Nov. 2023
Hi John It has been my pleasure to have you as a Guest

10/10 – Hervorragend

Maurice

Aufenthalt von 1 Nacht im November 2023
Antwort von Freddy am 23. Nov. 2023
Maurice Thank you for your stay and thank you for your amazing review. We look forward to your next visit with us.Frederick Pratt AGMQuality Inn Westfield

8/10 – Gut

Wendy

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
This was a pleasant and clean hotel with friendly staff. The only negative is that the complex used to be a motel and the rooms on the first floor had a door to the outside as well as to the hall. Our room also had a door to an adjoining room. All of the doors needed upgrading or replacement. They worked fine but you wondered if they were safe.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Freddy am 23. Okt. 2023
Dear WendyThank you for your stay with us and for your generous comments of our hotel cleanliness in our staff and I am sorry about your inconvenience of the adjoining door issue all of our guest safety is our number one concern. And we will take your feedback and address those issues and hopefully in the future when you come to stay with us again we will give you a very at ease stay with usSincerelyFrederick Pratt AGMQuality Inn Westfield

4/10 – Schlecht

Krithika

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room was full of fruit flies and a bad odor, and the towels had hair on them. We didn’t ask for management to take care of it since we only stayed a couple nights, but this is below the standards I would expect for the price we paid. Staff were friendly enough though.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Freddy am 23. Okt. 2023
Dear KrithikaI am so sorry for the issues that you face I do wish that you would have bought these things to my attention so that we could have bought some type of resolution to your uncomfortability and bought you a satisfying stay.That is not the level of hotel that we run here so I do wish that you accept our apology and that you will someday in the future give us another chance to give you a much satisfying staySincerelyFrederick Pratt AGMQuality Inn Westfield

6/10 – Okay

Roumiana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Freddy am 24. Okt. 2023
Thank you for your feedback in our survey. We look forward to exceeding your expectations on your next visit with us

8/10 – Gut

Kim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great for a one night stay on our way home from Maine to New York.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Freddy am 23. Okt. 2023
Dear KimThank you for staying with us and I am glad that you enjoyed your one-night stay with us please we invite you to stay with us againSincerelyFrederick Pratt AGMQuality Inn Westfield

10/10 – Hervorragend

Peter

Nice updates for a classic motor lodge.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Manager am 31. Okt. 2023
Dear Guest,Thank you for your kind words regarding the updates to our classic motor lodge. We are pleased to hear that you appreciated the improvements we've made. Your feedback is important to us, and we aim to provide a comfortable and enjoyable experience for our guests. We hope to continue exceeding your expectations on your future visits.Sincerely,Hotel Manager

2/10 – Ungenügend

j

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hotel Manager am 11. Nov. 2023
Dear Guest, Thanks for your stay at our hotel. We are sorry to hear you did not feel value for price paid and was not as per your expectations. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Locating the entrance was a bit tricky!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Manager am 16. Okt. 2023
Dear Guest,Thank you for your 5 out of 5 rating and for sharing your experience. We appreciate your positive feedback. We apologize for any inconvenience you faced while trying to locate the entrance. Your feedback is valuable, and we will consider how to make it more accessible for our guests in the future. If you have any more comments or if there's anything we can do to make your future visits even more enjoyable, please don't hesitate to reach out. Your input is greatly appreciated.Sincerely,Hotel Manager

10/10 – Hervorragend

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service, very personable 😊
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel Manager am 16. Okt. 2023
Dear Guest,Thank you for your 5 out of 5 rating and for sharing your experience. We're thrilled to hear that you had great service and found our staff to be very personable. Your positive feedback is truly appreciated, and we aim to provide top-notch service to all our guests. If you have any more comments or if there's anything we can do to make your future visits even more enjoyable, please don't hesitate to reach out. Your input is invaluable to us.Sincerely,Hotel Manager

10/10 – Hervorragend

Craig

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel Manager am 16. Okt. 2023
Dear Guest,Thank you for your 5 out of 5 rating and for sharing your experience on Expedia. We're delighted to see that you found our hotel very convenient for your stay. If you have any more comments or if there's anything we can do to make your future visits even more enjoyable, please don't hesitate to reach out. Your feedback is greatly appreciated.Sincerely,Hotel Manager

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023
Antwort von Hotel Manager am 16. Okt. 2023
Dear Guest, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 – Hervorragend

Gayle

Everything was great
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hotel Manager am 12. Okt. 2023
Dear Guest,Thanks for your great experience. We're thrilled to hear that everything was great during your stay. Your satisfaction is important to us, and we hope to provide you with the same level of excellence during your future visits.Sincerely,Hotel Manager

2/10 – Ungenügend

Keisha

Verbesserungswürdig: Sauberkeit
The property itself was ok. The bathroom was filthy. I was shocked.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel Manager am 9. Okt. 2023
Dear Guest,We apologize for the disappointment you experienced with the cleanliness of the bathroom during your stay. This does not meet our usual standards, and we take your feedback seriously. Please know that we will address this issue immediately to ensure that our bathrooms meet the highest standards of cleanliness in the future. We appreciate your feedback, and we hope to have the opportunity to provide you with a better experience on your next visit.Sincerely,Hotel Manager

2/10 – Ungenügend

Bernard

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location convenient, but so would the Hampton Inn across the street. And I’m sure it would have been cleaner.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Freddy am 5. Okt. 2023
We apologize for your experience

8/10 – Gut

Monica

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft
Decent facility clean enough good for 1 night
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel Manager am 3. Okt. 2023
Dear Guest,Thank you for your review. We appreciate your feedback and are glad to hear that you found our facility decent and clean enough for a one-night stay. If you have any specific suggestions for improvement or if there's anything we can do to make your next stay even better, please don't hesitate to let us know.Sincerely,Hotel Manager

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
I appreciated the extremely comfortable bed and quiet atmosphere. Breakfast was good and easy to get to. My room was a little beat up (very dented door and door knob to balcony, scraped up paint on wall). I was disappointed with hair and stubble on the floor and in the shower when I arrived. Pretty gross. Room 251
Aufenthalt von 2 Nächten im September 2023
Antwort von Hotel Manager am 3. Okt. 2023
Dear Guest,Thank you for taking the time to provide your feedback. We apologize for the issues you encountered in your room, and we appreciate your understanding. Your comments will be shared with our housekeeping team to ensure such oversights are addressed in the future. We're glad you enjoyed the comfortable bed and quiet atmosphere, and we hope you'll consider staying with us again in the future for an improved experience.Sincerely,Hotel Manager