AmericInn, Western Iowa

„Check-in was smooth and fast. Night staff and morning staff were neither friendly or unfriendly. They were just there which is fine for a budget motel. I took a shower when I checked in at night and again in the morning and water in my room, never got hot. It was lukewarm at best. The pool was out of service until further notice and my bathroom was in disrepair. I’ve stayed at this hotel chain other areas with much better experiences. I will not be returning to this one.“

„The whole point was to have the pool and hot tub- both were out of order, and from a walk I took around the property, this has been a long time issue that was not disclosed on the website. If I had known about their maintenance shortfalls I would have selected another location. Traveling as a hearing impaired person is always an adventure, enhanced by an overzealous employee who tried at least 6 times to give me a waffle. Generally the building is showing neglect and and lack of attention to ...