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Bewertungen von Pegasus Reef - A Beach Resort in Colombo

4 out of 5
Pegasus Reef - A Beach Resort in Colombo
Hendala, Wattala

Bewertungen

7,6

Gut

48 von insgesamt 150 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
52 von insgesamt 150 Gästebewertungen haben eine Bewertung von 8 - Gut" "
29 von insgesamt 150 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 150 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 150 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,0/10

Personal & Service

7,2/10

Ausstattung

7,6/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Februar 2020
Antwort von Pegasus Reef Hotel am 5. März 2020
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are delighted to hear that our team has met your expectations. Overall we are happy to hear that you had a great stay with us. We look forward in welcoming you soon. All the best & Best regards, Pegasus Reef Hotel Team

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel mit köstlichem Dinner-Bufett
Der Aufenthalt im Hotel war sehr angenehmen. Besonders das Dinner-Bufett können wir empfehlen. Zwar kein Schnäppchen, aber es gibt eine riesige Auswahl an leckeren Vorspeisen, Hauptgerichten und Desserts. Der Strand ist direkt am Hotel und wunderschön. Der Pool ist ebenfalls in gutem Zustand. Lediglich der Vorab-Service per Email gestaltete sich schwierig. Das Hotel bot uns gegen geringe Gebühr einen Flughafen-Abholservice an. Das Angebot haben wir gerne angenommen, jedoch war der Kontakt danach äußerst beschwerlich, so dass wir nach mehrmaligem Hin und Her letztlich einfach per Taxi gefahren sind. Fazit: Tolles Hotel für kleines Budget, welches in dieser Preisklasse wirklich überraschend gut ist. Lediglich den Flughafen-Transfer sollte man selbst organisieren ;)
Aufenthalt von 1 Nacht im September 2019
Antwort von Premila- FOM am 22. Sept. 2019
Dear Sir/ Madam, Valued Guest, It is nice to see that you have enjoyed the stay along with the atmosphere. Thank you for sharing your suggestive comments which are truly important for us to further improve our offering in the rooms. We invite you and your loved ones to spend another leisurely time with us when you are on vacation. Yours Sincerely

10/10 – Hervorragend

Otto

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Sehr gutes Hotel für einen Kurzaufenthalt, wie Transit für frühen Flug anderntags. Als Ferienhotel nicht zu empfehlen.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Harsha- GM am 17. Feb. 2019
Dear Otto, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Schöne Anlage am Meer mit Swimmingpool und offenem Buffet
Aufenthalt von 5 Nächten im November 2018
Antwort von Harsha- GM am 22. Nov. 2018
Dear Sir/ Madam, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel
Guter Service
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von Harsha- GM am 3. Nov. 2018
Dear Sir, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay with us. We look forward to welcoming you back again soon Thank you.

6/10 – Okay

Jörg&Liane, Rheinbach

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Als "Ankunftshotel" ganz brauchbar - mehr nicht!
Viel Schein, wenig Sein. Positiv auffällig war die moderne, westliche Ausstattung der Zimmer. Allerdings sah man bei genauerer Betrachtung auch schnell die dilettantische Verarbeitung und den schlechten Pflegezustand. Der Service war lahm, die Anlage/der Garten nur wenig gepflegt, Liegen gab es nur wenige - allerdings ausreichend - da die wenigen so gut wie gar nicht genutzt wurden......woran das wohl liegt? Wir haben ein paar Stunden am Nachmittag unseren Jetlag auskuriert. An den Nachbarliegen standen Gläser und Bierflaschen vom Vortag. Diese standen auch noch am Abend dort..... :-( Der Strand verdreckt. Es kümmert sich keiner um die Reinigung. Von Einheimischen war zu erfahren, dass das Hotel vor 3 Jahren den Besitzer gewechselt hat und es seither vor sich her marodiert. Bezeichnend ist, dass auf dem Schalter an der Rezeption eine Trip Adviser Empfehlung von 2015 mit bester Bewertung steht..... Ausdrücklich ausgenommen von dieser Bewertung wird das Fischrestaurant des Hotels - "The Fishery". Hier kann man ausgezeichnet und erstklassig essen. Die Kellner sind sehr freundlich und zuvorkommend. Die Preise akzeptabel. Top!
Aufenthalt von 1 Nacht im September 2018
Antwort von Erin Sathivelu am 24. Sept. 2018
Dear , Thank you for making Pegasus Reef Hotel as your preferred choice and for sharing your experience with other guests. We are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit, we apologize for any inconvenience caused. We are always looking for ways we can improve and we will take your feedback into account We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Erin Sathivelu

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
wir waren nur eine Woche da, Rundreise mit Guide !!! War total super , leider immer ein weiter Weg für Sehenswürdigkeiten

4/10 – Schlecht

Agnesa

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
xxx
Aufenthalt von 7 Nächten im Februar 2024
Antwort von FOM am 16. März 2024
Thank you

8/10 – Gut

Grace

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The property was near the beach and has a walking path. Almost all the hotel staff and at the front desk were nice. The choice of dishes at the buffet were excellent. Most of them were delicious. And the staff at the restaurant were very obliging. My husband is a vegan. He had lots of choices and was very happy. But some at the front desk were not very helpful. Check-in were very quick and pleasant. When we wanted a hire a car to a certain time the staff didn’t do anything an then said no car available. And didn’t do anything. We managed to get a car which came to drop passenger at the it.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von FOM am 22. Feb. 2024
I'm glad you enjoyed the beachside property with a lovely walking path. The hotel staff, especially at the front desk, were generally nice. The buffet offered excellent dishes, most of which were delicious. Restaurant staff were accommodating, making your husband's vegan choices plentiful. However, we are sorry to hear about a few issues. some front desk staff were unhelpful, and there was a hiccup with car hire. Overall, it was a pleasant stay.

8/10 – Gut

Sarath

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was excellent
Aufenthalt von 2 Nächten im Februar 2024
Antwort von FOM am 16. Feb. 2024
Thank you, will convey you messages to all staff.

2/10 – Ungenügend

Mikko

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was really nasty and Room wasn’t ready even We was TaKe full Service and 3 People deluxe triple. Never come back to this Hotel and dont recomend for anyone
Aufenthalt von 1 Nacht im Januar 2024
Antwort von FOM am 16. Feb. 2024
We apologize for the unpleasant experience you had with our staff and the delay in room readiness despite booking a full-board and deluxe triple room for three people. Your feedback is important, and we're sorry for falling short of expectations. We appreciate your honesty, and if you reconsider in the future, we will work hard to make it right. Thank you for bringing these issues to our attention.

8/10 – Gut

Harold

Verbesserungswürdig: Zustand der Unterkunft
The facilities were poor and the hotel was very tired and neglected
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FOM am 16. Feb. 2024
We regret to hear about your disappointment with our facilities and the perceived state of the hotel. Your feedback is valuable, and we take it seriously. We apologize for not meeting your expectations and will use your comments to address areas that need improvement. We appreciate your honesty and hope to have the opportunity to enhance our offerings in the future. Thank you for sharing your experience.

6/10 – Okay

Vinay

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
The staff are friendly and polite. The brrakfast, lunch and buffet is good however can do with few more options. Wifi was a big issue and wifi router had to be installed as there were issues with public wifi. The in room dinning service and house keeping was hit and miss sevice wise. I had to follow-up few times to get our room serviced. Cheers V & J Kolkur .
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von GM am 30. Dez. 2023
Dear Guest,Greetings from Pegasus Reef, Wattala!We appreciate your decision to stay with us and your candid review! Receiving wonderful feedback is always a delight; thank you! We'll be sure to let the team know about your feedback.It was great having you here! We want to extend our warm Sri Lankan hospitality to you again soon.Warm regards.General Manager

10/10 – Hervorragend

Moa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Oktober 2023
Antwort von GM am 21. Okt. 2023
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you

2/10 – Ungenügend

Dompage Don Lal

Aufenthalt von 5 Nächten im Oktober 2023
Antwort von GM am 21. Okt. 2023
TWe appreciate your feedback regarding your most recent visit. I'm sorry to hear that your expectations were not met by the resort. As requested, we sat with you to assist in reducing your stay. Our goal is to go above and above for our guests, and I apologize if we didn't succeed this time. We look forward to seeing you back at the hotel soon, and I will definitely bring this up with the staff.

4/10 – Schlecht

Sivapathasunderam

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is not easily accessible and Uber and other hire vehicles do not often accept rides. There is no travel desk and minimum help to find cars for hire. In room dining service is very slow. Service that is promised in 15 minutes could get delayed by 60 minutes or more. The building needs a new coat of paint. Staff provide very odd reasons for declining requests and are not accomodating. Food is decent. Pretty yard. Beach is accesdible.
Aufenthalt von 2 Nächten im September 2023
Antwort von GM am 21. Okt. 2023
Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not up to the level that you expected. Our aim is to exceed our guests’ expectations, and I’m sorry that on this occasion we have not met the expectations. I will certainly be addressing this with the team, and we look forward to welcoming you back to the hotel again soon. Thank you

10/10 – Hervorragend

Stephen

Aufenthalt von 3 Nächten im Juni 2023
Antwort von GM am 22. Juli 2023
Thank you

10/10 – Hervorragend

Pathmal, Holmdel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I have stayed at this property few times prior to COVID and financial crises. The staff is the same friendly, professional, courteous group who is so focused on excellent customer experience. The location is 15min to downtown Colombo and 5min to Wattala junction.
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Bernard Silva am 31. Mai 2023
Dear Pathmal, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience. Bernard - GM

2/10 – Ungenügend

Jaeheon

Aufenthalt von 8 Nächten im Februar 2023
Antwort von Premila- FOM am 24. Feb. 2023
Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not up to the level that you expected. Our aim is to exceed our guests’ expectations, and I’m sorry that on this occasion we have failed to do so. I will certainly be addressing this with the team, and we look forward to welcoming you back to the hotel again soon. Thank you.

6/10 – Okay

Mary

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Premila- FOM am 21. Dez. 2022
Thank you for rating us with 10 markings.

6/10 – Okay

Nishanthie

Aufenthalt von 2 Nächten im November 2022

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly courteous and pleasant staff. Morning breakfast is fabulous. If i had to pick a fault it would be that the hotel needs a good paint job and some of the toilet fittings need a upgrading. The sraff wirk really hard for their money specially the young man on level 3 room service. I thing he needs a raise.
Aufenthalt von 3 Nächten im April 2022
Antwort von Bernard- General Manager am 10. Mai 2022
Dear Michelle, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Februar 2022
Antwort von Premila- Front Office Manager am 23. Feb. 2022
Thank you for rating us. It was great to know you enjoyed the stay.

8/10 – Gut

Krishna Yuvala

Aufenthalt von 3 Nächten im Januar 2022
Antwort von Premila- Front Office Manager am 17. Feb. 2022
Dear Krishna, Thank you so much for the ratings you have given.

8/10 – Gut

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Härligt avkopplande dagar
In och utcheckning tog väldigt lång tid och kan absolut förbättras genom att ha en separat disk för lunch och middagsgäster som nu hela tiden kom in under tiden och avbröt processen. Restaurangenerna, städningen och övriga servicen var mycket bra.
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Premila- FOM am 3. Feb. 2022
Dear Daniel, Thank you for the comments you have made. We are taking your feedback positively and will take corrective action. We looking forward to welcoming back at Pegasus Reef soon. Thank you & Best Regards,

8/10 – Gut

Joshua

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place for a couple nights
Nice place - good food, kids enjoyed the pool, and away from the chaos of Colombo. Rooms were nothing fancy and a little dated, but worked fine for our family. Staff was great and very accommodating.
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Premila - front Office Manager am 9. März 2020
Dear Joshua, It is nice to see that you have enjoyed the stay along with the atmosphere. Thank you for sharing your suggestive comments which are truly important for us to further improve our offering in the rooms. We invite you and your loved ones to spend another leisure time with us when you are on vacation. Yours Sincerely

8/10 – Gut

Rohan

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2020
Antwort von Pegasus Reef Hotel am 19. März 2020
Dear Rohan, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are delighted to hear that our team has met your expectations. Overall we are happy to hear that you had a great stay with us. We look forward in welcoming you soon. All the best & Best regards, Pegasus Reef Hotel Team

10/10 – Hervorragend

JOOHWAN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Premila - FOM am 29. Feb. 2020
Dear Joohwan, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Team- Pegasus Reef am 15. Feb. 2020
Thank you for rating us with 05 stars. Hope you have enjoyed the stay with us.

4/10 – Schlecht

Paul

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Not a place for relaxing
Came for a recovery stay to get over our night flight and jet lag before seeing the rest of the country. The hotel rented out the pool and the area next to it to a school group so it wasn’t possible to relax and have a quiet day by the pool. The kids started coming onto our private balcony and looking into our room in the morning. Not a nice experience for a rest stay. Also you couldn’t go on the beach and have a nice walk because there were men as soon as you stepped off the hotel property trying to sell you taxis and whatever else they could think of. Just not a good start to a holiday really. Fish restaurant was good though!
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Team- Pegasus Reef am 9. Feb. 2020
Dear Paul, Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not to the level that you expected. Our aim is to exceed our guests expectations and I’m sorry that on this occasion we have failed to do so. I will certainly be addressing this with the team we look forward to welcoming you back to the hotel again soon. Thank you.

8/10 – Gut

Tyrone

Gut: Personal & Service
Aufenthalt von 8 Nächten im November 2019
Antwort von Pegasus Reef Hotel Team am 3. Dez. 2019
Dear Tyrone Thank you so much for choosing Pegasus Reef Hotel for your stay and taking time for the review. We are happy to hear that you had an enjoyable time with us. We look forwards to see you again. Best Regards, Pegasus Reef Hotel Team

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Pegasus Reef Hotel am 30. Okt. 2019
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are glad to hear that our team has met your expectations. Overall, we are happy to hear that you had a great stay at our property, Looking forward to welcome you again, All the best & Best regards, Pegasus Reef Hotel Team

8/10 – Gut

Theresa, Olympia, Wa

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
There was no elevater, no fax mechine and no car/taxi and the property looked a bit out dated. Staff was very pleasant and helpful. Breakfast buffet was really great.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Norine am 17. Okt. 2019
Dear Theresa, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that our team met with your expectation and you enjoyed our breakfast. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef Hotel are looking forward to seeing you again. Best Regards, Pegasus Reef Hotel Team

10/10 – Hervorragend

Pathmal, New York

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was outstanding - always goes above & beyond to service your needs. Quality and freshness was great. In room amenities could be improved but relative to Sri Lanka other 5 star hotels I stayed this was fine. Close proximity to Wattala town, Colombo, and safe location. Beach was clean.
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Premila- FOM am 14. Okt. 2019
Dear Pathmal, Thank you so much for your wonderful feedback and taking time to share your experience with us. It was nice to hear that you all enjoyed the stay and the team will be delighted to know that they could make your stay memorable. All at Pegasus Reef are looking forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Premila- Pegasus Reef Hotel am 8. Okt. 2019
Dear Sir/ Madam, Thank you for rating us. Hope to see you soon.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jeg trives veldig godt med oppholdet der og veldig komfort på temmet og maten var veldig god. Vil anbefale til jeg kjenne.
Aufenthalt von 2 Nächten im September 2019
Antwort von Premila- FOM am 28. Sept. 2019
Dear Sir, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 2 Nächten im September 2019
Antwort von Premila- FOM am 14. Sept. 2019
Dear Sir/ madam Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Hervorragend

sonia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the staff was extremely friendly. chef was very accommodating since i didn't eat spicy food he would make special meals for me.
Aufenthalt von 8 Nächten im August 2019
Antwort von Premila- FOM am 8. Sept. 2019
Dear Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

8/10 – Gut

Theya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2019
Antwort von Pegasus Team am 9. Sept. 2019
Dear Sir/ Madam, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
rooms very clean and staff very friendly.Near to the beach
Aufenthalt von 1 Nacht im August 2019
Antwort von Premila- Front Office Manager am 31. Aug. 2019
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I always stay here my 5th time and feels like home excellent staff, no issues love the place will be booking again in October, Jay raja uk
Aufenthalt von 7 Nächten im August 2019
Antwort von Pegasus Reef Hotel Team am 13. Aug. 2019
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and thank you for sharing your feedback with the other guests. We are glad to hear that our team has met your expectations. Overall, as a team we are really happy to hear that you had a great stay at Pegasus Reef Hotel. Looking forward to welcome you soon ! All the best & Best regards, Pegasus Reef Hotel Team

10/10 – Hervorragend

Teddy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2019
Antwort von Pegasus Reef Hotel Team am 24. Juli 2019
Dear Teddy, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and thank you for sharing your feedback with the other guests. We as a team are really happy to hear that you had a memorable stay at Pegasus. Looking forward to welcome you soon ! All the best & Best regards, Pegasus Reef Hotel Team

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Prima hotel en prima service. Vies strand bij hotel
Aufenthalt von 3 Nächten im April 2019
Antwort von Harsha- GM am 15. Apr. 2019
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Staff where friendly and helpful. Hotel was clean and gardens wel kept. The lap pool is very clean ( its not a resort type pool). There really isnt much at all nearby, its quite isolated. The breakfast is not good. Plenty of food choices not done particularily well. We used this hotlel at the end of our 14 hour journey to get a good nights recovery sleep - which its good for.
Aufenthalt von 1 Nacht im März 2019
Antwort von Harsha- GM am 18. März 2019
Dear Sir/ Madam, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel 4 times I have now stayed here with no issues very happy with all staff, they no me well now and I will be back in June
Aufenthalt von 9 Nächten im Januar 2019
Antwort von Harsha- GM am 4. Feb. 2019
Dear Sir, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.

8/10 – Gut

Jacob

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Fint værelse men dårlig standard omkring
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Harsha- GM am 4. Feb. 2019
Dear Jacob, Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not to the level that you expected. Our aim is to exceed our guests expectations and I sorry that on this occasion we have failed to do so. I will certainly be looking to improve this with the team we look forward to welcoming you back to the hotel again soon Thank you.

10/10 – Hervorragend

themiya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great value for money
Hi very enjoyable stay with excellent service especially from Gayan Wakishta F&B Manager who looked after my elderly parents every need. All the staff in the restaurant were very attentive and customer orientated. Will certainly come again. Live music on some of the evenings as well as pianist in the foyer made this a very enjoyable break for me. With views of the Colombo Skyline from the beach this was truly an enjoyable stay.
Aufenthalt von 5 Nächten im Januar 2019
Antwort von Harsha- GM am 28. Jan. 2019
Dear Themiya, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nice service. good breakfast buffet, good seafood restaurant in the garden with wonderful sea breeze.
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Harsha -GM am 19. Jan. 2019
Dear Sir/ Madam, Thank you so much for your wonderful feedback and taking time to share your experience with us. It was nice to hear that you all enjoyed the stay and the team will be delighted to know that they could make your stay memorable. All at Pegasus Reef are looking forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bon accueil avec un personnel sympa Bonne restauration avec du choix Chambre propore Concernant les deux environs rien de particulier à voir ou à faire. Hôtel sympa pour se reposer à l’arrivé.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Harsha- GM am 17. Jan. 2019
Dear Sir/ Madam,Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you