Thomas, We appreciate your feedback, and are glad you had a great stay!

Randi, We appreciate your feedback. We are glad to hear how you found our property to have a convenience layout conducive to providing a great guest experience. We apologize to hear about the food trays that remained outside of your room during your stay. We'll be sure to correct this for the future.

Valerie, We appreciate your candid feedback regarding your stay. This is how we learn best to ensure we are doing everything we can to provide the best possible guest experience. We deeply regret to hear that we failed to meet your standards. We hope that you may consider giving us another opportunity in the future to better serve you as we would like to have the chance to rectify the issues you experienced during your stay.

Photina,We are thrilled to hear about the great experience you had while visiting our resort. We hope you plan on returning again in the near future!

Rina, We appreciate you sharing feedback about your visit to our resort. Our team works diligently to ensure the best possible guest experience. We hope you plan on visiting our resort again in the future.

Randall, We're glad to hear about the great experience you had at our resort. We hope you plan on returning again soon!

Margaret,We appreciate your feedback and are thrilled to hear about the great stay you had with us. We hope you plan on returning to our resort in the near future!

Sierra, We're thrilled to hear about the great experience you had while visiting our resort. We hope you return again soon.

Francis,We're thrilled to hear about the positive experience you had while visiting our resort. We hope you return again in the future so we may have an opportunity to provide continued great service.

Dianne, We truly appreciate your feedback and are glad to hear that you had comfortable and quiet accommodations.

Christine, We appreciate your 5 out of 5 rating of our resort and are glad to hear that you found our location convenient for your traveling needs. We hope you return again soon.

Andrea, We're thrilled to hear how much you enjoyed your visit to our resort and we appreciate you sharing this with fellow guests. We hope you return again soon.

Mark,We appreciate your feedback and are glad to hear about the excellent experience you had while visiting our resort. We hope you will return again in the near future.

Cali, We appreciate your feedback and are thrilled to hear about your great stay!

Carmen, We appreciate your feedback and are glad to hear you had a great stay. We hope you return again soon.

Jacquelyn,We appreciate your feedback and are glad to hear you had a clean and comfortable stay. Our team members look forward to warmly welcoming you back again in the near future.

Patricia A.,We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!

Lisa,We are elated to have received such positive feedback. Our team members strive to provide every guest who walks through our doors with a great experience, such as the one you had. We hope you return again soon.

Claire, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!

Blanche,We appreciate your feedback and are glad to hear about the friendly and helpful encounters you had with our team members.

Janice,We appreciate your feedback and are glad to hear about your overall positive experience. We hope you return again soon.

Shannon, We regret to be receiving negative feedback as our team makes every effort possible to ensure that our guests have a comfortable and satisfactory visit to our resort. We do not use a fitted sheet on our beds; there should be three flat sheets (two would encapsulate the comforter and the third sheet would cover the mattress protector). We hope you will consider staying with us again in the future as we would appreciate the opportunity to provide you with a better experience.

Jodi, We appreciate your feedback. We would like to extend our apologies for the issues you had related with contacting room service, however, we're happy to hear how our Front Desk staff was able to rectify the issue. We hope you return again soon!

Angela, We appreciate your feedback and are glad to hear how you had a great stay with us. We hope you return again soon.

Cindy,We're thrilled to hear that you had a comfortable stay with us. We appreciate your praise of our team members and hope you return again soon.

Karen, We appreciate your feedback and are glad to hear about your great stay. The Hotel Front Desk staff is always more than happy to provide you with contact information for local taxi services should you need this information. We hope you return again soon.

Sharrell,We appreciate your feedback and are glad to hear about your great stay and how you found our proximity to the New York State Thruway convenient for your traveling needs. We hope you return again soon.

Lashawnda, We appreciate your feedback and are thrilled to hear how you had a great stay at our resort. We hope you return again soon.

Nancy, We appreciate your feedback and are glad to hear that you found our proximity to the New York State Thruway to be convenient for your traveling needs. We look forward to future visits should your travels bring you back through the Finger Lakes region of New York!

Theresa, We appreciate your feedback and we are thrilled to hear about your great stay. We hope you return again sooner rather than later.

Bernadette, We are thrilled to hear about your great experience while visiting our resort. Our team strives to provide the best possible hospitality to our guests and we hope you return again soon!

Carol, We appreciate your feedback and are thrilled to hear that you plan on visiting our resort again. We look forward to welcoming you back as a return guest; hopefully for many stays!

Robert, We're glad to hear about your great stay and hope you return again in the future.

Daniel, We appreciate your feedback and are glad to hear about the great stay you had with us. We hope you will return again soon!

Heather, We're glad to hear about your great visit to our resort and that you found our location convenient to the Waterloo Premium Outlets. We hope you return again soon.

Brenda, Your continued loyalty and patronage is always appreciated. Our team understands the importance of delivering the best possible experience for our guests. We look forward to continue visits and additional opportunities to provide great service!

Michelle,Your feedback is greatly appreciated and we're glad to hear you enjoyed the complimentary beverage stations offered on the gaming floor. We hope you return again soon.

Linda, We appreciate your feedback about your Hotel stay and are elated to hear about your great check-in experience. Positive comments regarding team members is always uplifting and puts a smile on their face. We've shared your comments with the appropriate team member! Based on your great experience, we hope you choose to return again soon.

Michael J., We appreciate your feedback and are glad to hear you had a good time. We hope you return again soon.

Richard, We appreciate your glowing review of our resort. Our team works diligently to ensure our guests have the best possible experience during their visit. We hope you plan on returning again in the near future!

Henry, We appreciate your feedback and are glad to hear about your great experience while visiting our resort. We hope you plan on returning again soon.

Christine, We appreciate your feedback and are glad to hear about the great stay you had with us. We hope you return again soon.

Ryan, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!

Heather, We appreciate your feedback regarding our resort and we're thrilled to hear that our Front Desk staff provided exceptional guest service. We understand the importance of first impressions, and we hope you'll plan on visiting our resort again in the future.

Paula, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!

Carolyn, We appreciate your continued loyalty and patronage and look forward to future visits.

Gerry, We appreciate you staying with us and hope you return again soon should your travels bring you to the area.

Courtney, We appreciate your 4 out of 5 rating. While it seems we met the mark in many areas, there may still be areas where we can improve for future stays. We hope you return again soon!

Dayna, We sincerely appreciate your feedback and are thrilled to hear about the great stay you had with us. Our team strives to provide excellent guest service and an exemplary experience. We appreciate your recommendation to fellow guests to stay at our resort.

Aneel, We appreciate your feedback and are thrilled to hear about your great stay! We hope you return again soon!