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Bewertungen von The Westin Alexandria Old Town

4 out of 5
The Westin Alexandria Old Town
400 Courthouse Sq, Alexandria, VA

Bewertungen

9,0

Wunderbar

656 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
234 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
58 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
26 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

JAN

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Showing its age
The hotel is practically in the immediate proximity of the trademark and patent offices. The rooms and the gym area are adequate and everything important is available and everything works. However, this hotel could do with a makeover. I was dissatisfied with the breakfast, which should be included. There is no buffet here, but I only got coupons after asking for. These could then only be exchanged for two very limited breakfast options and this also caused problems, so that I ultimately had to pay for my breakfast.
Aufenthalt von 3 Nächten im November 2023
Antwort von Sheela am 9. Dez. 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will share and coordinate this with our staff member. Again, Thank you for staying at Westin Alexandria

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location - very nice property. Easy on and off major roads.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Chanel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

JOHN

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
👍
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

KAREN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Jigar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would like to see more food options at dining
Aufenthalt von 3 Nächten im Mai 2024

4/10 – Schlecht

Staci

Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

Karen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location for the federal court.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel--great staff!
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Arnisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The property was great. The stay was great. It wasn’t no trash bags. The ice maker wasn’t working.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Darrell

Mit der Familie gereist
Gut: Ausstattung
Should let us know if pets have been in the room. Woke up with swollen eyes and the bed sheets smelled bad.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Sean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great family oriented establishment
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Jenna

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Penelope

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Autumn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very friendly, room was clean and neat.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sheela am 6. Apr. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

8/10 – Gut

ivo, Parkton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This Westin is my/our Go To place when in Alexandria. Staff is always ready to receive us; the area is "nice" with multiple eating facility in walking distance (don't miss out to dine at Delia's --- the place looks a bit like the middle of the road however, the food is great (one of the best grilled octopus around and always asked for the fish of the day!). Equally there is a movie theater in walking distance as well as a Wholefoods. The place is easily accessible of I 495/95 or from the Alexandria train station. ONE THING though: Schedule your pick Valet Car pick-up; it may take 10 minutes.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sheela am 6. Apr. 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will share and coordinate this with our staff members. Again, Thank you for staying at Westin Alexandria

8/10 – Gut

Richard, Sandwich

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were all polite, helpful and cheerful. Property in great shape. Two complaints: 1. For an upscale hotel, the toilet paper was very thin, flimsy stuff. A small issue, but annoying. 2. I use a power wheelchair, and my van has computer controls that mean a valet cannot park it (not unless they first had a couple hours of training). Unfortunately, that meant my wife couldn't park there. Luckily, we were visiting our daughter and parked the van at her nearby apartment building. But this meant running back and forth to get the van and drop it off at night.
Aufenthalt von 3 Nächten im März 2024
Antwort von Sheela am 6. Apr. 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will share and coordinate this with our staff members. Again, Thank you for staying at Westin Alexandria

10/10 – Hervorragend

Deniz

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Sheela am 6. Apr. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Hervorragend

James, Farmington

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a top quality experience. The staff was great and we were made to feel welcome during our visit.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sheela am 6. Apr. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Hervorragend

DAndre

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

John

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great location nice stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Sheela am 6. Apr. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Hervorragend

Eunice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Sheela am 6. Apr. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Hervorragend

Joanne

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Dwayne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
N/a
Aufenthalt von 1 Nacht im März 2024
Antwort von Sheela am 6. Apr. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Hervorragend

Shavonne, Tampa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
S
Aufenthalt von 1 Nacht im März 2024
Antwort von Sheela am 6. Apr. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

8/10 – Gut

carl, fort smith

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great! Ac was noisy so we had to move rooms but it worked out great.
Aufenthalt von 3 Nächten im März 2024
Antwort von Sheela am 6. Apr. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Hervorragend

Jenna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Sheela am 6. Apr. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Hervorragend

TaNisha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Asked for a microwave and it was brough right away. Food in hotel was good. Drinks in lobby were not fully stocked though.
Aufenthalt von 2 Nächten im März 2024
Antwort von Sheela am 6. Apr. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Sheela am 6. Apr. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Hervorragend

Terrance

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was very nice and valet was great as well. Restaurant in hotel served good food and drinks
Aufenthalt von 2 Nächten im Februar 2024
Antwort von KULDEEP am 3. März 2024
Dear Terrance, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back shortly.

10/10 – Hervorragend

kimberly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a lovely hotel with a great staff and wonderful restaurant. I highly recommend.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von KULDEEP am 22. Feb. 2024
Dear Kimberly, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Thank you

10/10 – Hervorragend

Travis

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have a excellent time there, and the breakfast was delicious. I’d definitely recommend this place.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von KULDEEP am 21. Feb. 2024
Dear Travis, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

8/10 – Gut

Avraham

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Ok
Aufenthalt von 7 Nächten im Februar 2024
Antwort von KULDEEP am 23. Feb. 2024
Dear Avraham, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back shortly.

6/10 – Okay

Michele

Geschäftlich gereist
The room looks nice and the bed is comfortable. But the heating is super noisy, the tub does not hold water (only showers for you!), and the robe is not a bath robe, but a worn out lounge robe.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von KULDEEP am 14. Feb. 2024
Dear Michele,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.Thank you for staying at Westin AlexandriaThank you

10/10 – Hervorragend

Robin

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Sheela am 8. Feb. 2024
Dear Robin, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

10/10 – Hervorragend

Michel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sheela am 8. Feb. 2024
Dear MICHEL, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My wife and I experienced excellent service from the bell hops, room service to the restaurant, and the front desk. Room & bathroom were pristinely clean and comfortable..
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Yohannes am 30. Jan. 2024
Dear Guest, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

10/10 – Hervorragend

MARIA

Mit Haustieren gereist, Geschäftlich gereist
Gut: Ausstattung und Zustand der Unterkunft
Impeccable staff literally felt like home from the minute I arrived until the minute I left. Thanks. Value worth the cost and I think it was not expensive so it was pleasant too
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Yohannes am 30. Jan. 2024
Dear MARIA, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

8/10 – Gut

Aaron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Need better pillows and a vent in the bathroom and more movie channels as a courtesy.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Yohannes am 30. Jan. 2024
Dear Aaron, Thank you for choosing the Westin Alexandria for your recent stay. We sincerely appreciate your time and effort in sharing your feedback with us. Your comment regarding the need for better pillows, a vent in the bathroom and more movie channels have been carefully noted. We apologize for any inconvenience you may have experienced, and rest assured that we are taking steps to address the concern promptly. Once again, thank you for bringing these matters to our attention. We look forward to the opportunity to welcome you back. Sincerely,

10/10 – Hervorragend

Bryn

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sheela am 30. Jan. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

8/10 – Gut

NICOLE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sheela am 30. Jan. 2024
Dear Nicole, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

4/10 – Schlecht

Jason, RIDGEWOOD

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Credit card machine was nothing working properly I was being asked to use a different card I said there’s nothing wrong with my card. Three other people is having the same problem
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sheela am 30. Jan. 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will share and coordinate this with our staff members. Again, Thank you for staying at Westin Alexandria

2/10 – Ungenügend

piotr

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sheela am 30. Jan. 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will share and coordinate this with our staff members. Again, Thank you for staying at Westin Alexandria

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best hotel stay ever
This is one of the best stay I have ever had in a hotel. We arrived early by 11.30am and we were allowed to check in and they even granted a late check out request. Very beautiful property in an awesome location. Breakfast was great, staff polite , room so neat and comfy. I would do this again and again. 10/10
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sheela am 30. Jan. 2024
Dear Guest, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

10/10 – Hervorragend

Kristine

Gut: Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sheela am 30. Jan. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

8/10 – Gut

Judith, NEW YORK

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had some issues with no cold water coming out of the faucets in both the shower and the sink. We had to be careful not to burn ourselves until we could adjust the temperature.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Sheela am 30. Jan. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

8/10 – Gut

anis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sheela am 30. Jan. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

8/10 – Gut

Einar

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sheela am 10. Feb. 2024
Dear Einar, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

10/10 – Hervorragend

Terri

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great experience just one little thing
Great stay everything was wonderful except the house keeper knocking on each door around 9am asking everyone what time they were checking out. I was confused since checkout was at 12 m. Luckily I was up but my neighbor was not. Definitely will stay again though. If you do stay, place the do not disturb sign out immediately.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sheela am 10. Feb. 2024
Dear Terri, Thank you for taking your time to share your recent stay with us. We sincerely appreciate and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

10/10 – Hervorragend

Reuel James Peck,

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Westin was very clean and comfortable!! The staff was super friendly and helpful!! It was a short walk to the metro and an easy walk to shops and restaurants. We love the fact that it also has a restaurant onsite that we used when the weather was bad and we didn't feel like going out.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Sheela am 30. Jan. 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,