Innenbereich

Bewertungen von The Fairfax at Embassy Row, Washington, D.C.

3.5 out of 5
The Fairfax at Embassy Row, Washington, D.C.
2100 Massachusetts Avenue NW, Washington, DC

Bewertungen

8,6

Hervorragend

571 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
267 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
102 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
39 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
22 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

7,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Lorenz

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von HotelMgmt am 18. Feb. 2020
What a joy to receive your five-star rating! Thank you and we hope it won’t be long before you can experience it all again.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit
Einige Dinge, vor allem die Baeder, muessten dringend modernisiert werden.
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von HotelMgmt am 15. Okt. 2019
Thank you for the feedback as it helps us see what areas may need our extra attention. We hope your visit was a good one. Please visit us again.

8/10 – Gut

Verifizierter Reisender

Gut: Ausstattung
Aufenthalt von 2 Nächten im Juli 2019
Antwort von HotelMgmt am 30. Juli 2019
We are delighted we made such a great impression on you! Thank you, please visit again soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2019
Antwort von HotelMgmt am 15. Juli 2019
What a joy to receive your five-star rating! Thank you and we hope it won’t be long before you can experience it all again.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was pretty nice. Me and my husband went around 4 hours early and we couldn’t checkin but they took our luggage so we could walk around. It was close to restaurants so that makes everything easy for us. Good location. I would definitely come back.
Aufenthalt von 2 Nächten im Januar 2020

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
The font desk staff was phenomenal. Particularly, Q. She has both professional and personal bar which makes for a great interaction.
Aufenthalt von 4 Nächten im März 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2020
Antwort von HotelMgmt am 16. März 2020
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 – Hervorragend

Tina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Embassy Visit
Perfect location for our visit. Our room was very spacious and furnished perfectly! Thankful the valet attendants were understanding and allowed us multiple trips back to our vehicle. Loved the overall feel of this hotel. The breakfast was expensive for the food available on the buffet... but that is the only negative thing I have to say. We would definitely stay here again!
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Hotelmgmt am 17. März 2020
We appreciate your positive feedback, Tina! Please know that we price our food as affordably as possible without sacrificing the quality of our ingredients, but we know every guest's budget is different. As such, we're sorry if our rates caused you distress. That said, we're thrilled to hear that our luxurious guest rooms could provide you with nothing but comfort, and that our friendly, helpful staff could provide you with whatever you needed! We hope to see you again soon here at the Fairfax at Embassy Row, for a truly five star stay!

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
This is a very nice hotel in a great location. Staff is helpful and professional. My problem is with their hidden fees. They advertise overnight parking for $52 but there is an "amenity fee" of $25. All that plus taxes add up to about $90 per night.
Aufenthalt von 3 Nächten im März 2020
Antwort von HotelMgmt am 16. März 2020
We're sorry to hear your stay wasn't as relaxing as it could have been. Please know that we detail all fees and services both online and in-person when asked, but we apologize if you were caught unaware. Having said that, we're happy to hear that our friendly staff and convenient location could still make your stay an enjoyable one. We hope to see you again soon, for an even better experience!

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 3 Nächten im März 2020
Antwort von HotelMgmt am 16. März 2020
It is disappointing to learn that your stay wasn't as ideal as it could have been. We hope to see you again soon for an improved stay.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing service! Everyone was so helpful. Great location and close to the metro.
Aufenthalt von 2 Nächten im März 2020
Antwort von HotelMgmt am 16. März 2020
Thank you for your kind words! We're thrilled to hear that our friendly, helpful staff and prime location could provide you with a perfect experience here at the Fairfax at Embassy Row! We hope to see you again soon, for another five star stay from start to finish!

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im März 2020
Antwort von HotelMgmt am 13. März 2020
Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the breakfast place with options even the whole day, even though I did not use it. Also the happy hour a bit early 3 pm, would like more like 5-7 because at 3 you are probably out in your own business, that I have the chance to use however. Room was excellent, ample and lots of space to relax and work. In view of the virus, I would recommend to sanitize the TV control, phone, and tables in the room, a lot of precaution is never enough in these situation. Thanks for everything.
Aufenthalt von 2 Nächten im März 2020

10/10 – Hervorragend

Arturo, RedOak TX

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was close to just about anything we needed. Staff was great. Bartender was awesome.
Aufenthalt von 4 Nächten im März 2020
Antwort von HotelMgmt am 10. März 2020
Thank you for your kind words! We're thrilled to hear our kind, helpful staff could provide you with everything you needed! We hope to see you again soon, for another five star stay at the Fairfax at Embassy Row!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2020
Antwort von HotelMgmt am 9. März 2020
Thank you for your high marks! We hope to see you again soon for an even better experience from beginning to end.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2020
Antwort von HotelMgmt am 9. März 2020
Thank you! Your five-star rating has brightened our day and we look forward to providing a similar experience the next time you join us.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2020
Antwort von HotelMgmt am 9. März 2020
We’re happy you enjoyed your stay! We hope you choose to stay with us again soon.

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Aufenthalt von 2 Nächten im Dezember 2017
Antwort von HotelMgmt am 9. März 2020
We strive to offer all of our guests a top-notch experience and your rating does not reflect a typical stay with us. It is our hope you will visit us again so that we can win you over completely.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Flott beliggenhet, men et noe slitt hotell
Fantastisk beliggenhet i byen. Gåavstand til mange av de beste severdighetene i byen og til George town, hvor det finnes mange gode restauranter og barer. Noe slitt og gammelt hotell, men vennlig personell og service. Dårlige frokostmuligheter på hotellet, men mange ok steder i nærheten hvor man kan få frokost.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von HotelMgmt am 17. März 2020
While we're delighted that you enjoyed our wonderful location and our staff's friendly hospitality, it is disappointing to learn that our breakfast offerings missed the mark. We appreciate your helpful feedback and hope that you will return for a completely flawless experience in future!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful old building, lovely staff, great location.
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Hotelmgmt am 17. März 2020
Thank you for your kind words! From our luxurious guest rooms to our chic interior design, friendly staff and prime location, everything here is here for you! We hope to see you again soon here at the Fairfax at Embassy Row, for another five star stay!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2020
Antwort von HotelMgmt am 6. März 2020
Thank you very much for your five-star rating and hope it won’t be long before we are welcoming you back to make more memories with us!

8/10 – Gut

Jeanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good value for money
It was fine. No room service and no bar open on Sunday evenings are negatives but the staff are very helpful and friendly. Doormen and servers in breakfast room were particularly great. Location is good
Aufenthalt von 7 Nächten im Februar 2020
Antwort von HotelMgmt am 9. März 2020
We appreciate your positive feedback, Jeanne! Please know we've heard your concerns regarding weekend dining and will be evaluating our hours of operation going forward to ensure we serve our guests the best we can. Having said that, we're happy to hear our friendly staff and prime location could still make your stay comfortable. We hope to see you again soon, for an even better experience!

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im März 2020
Antwort von HotelMgmt am 4. März 2020
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Februar 2020
Antwort von HotelMgmt am 3. März 2020
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

8/10 – Gut

MMOC, Portland, OR

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Fairfax is a genteel property in a fabulous location. I loved it. I love the wall paper, the carpeting, the art. The staff is super nice and responsive. I would say there are a couple of little things...there was caulking dried on the tub floor, little things like that which I'm only mentioning as a hotel reviewer. My husband and I both know we will stay here again!
Aufenthalt von 3 Nächten im Februar 2020
Antwort von HotelMgmt am 3. März 2020
We appreciate your positive feedback! Please know we've heard your minor concerns with our guest rooms and are working to rectify them as we speak. Still, we're thrilled to hear that our chic interior design, friendly staff and prime location could still make your stay a stellar one! We hope to see you again soon, for another even better experience!

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service und Ausstattung
Aufenthalt von 3 Nächten im Februar 2020
Antwort von HotelMgmt am 3. März 2020
Thank you for allowing us to welcome you, however, we are disheartened that your stay did not meet our standard. We would be grateful for another chance to impress you in the future.

8/10 – Gut

Elizabeth

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My only suggestion would be to install plugs for mobile phone charging on a bedside table. I had to unplug the clock. Otherwise, it was elegant and perfectly located for the event we attended.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von HotelMgmt am 4. März 2020
We appreciate your positive feedback, Elizabeth! We've heard your suggestion regarding outlets and rest assured we will be working to implement this in a future renovation. Having said that, we're thrilled to hear the rest of your stay was flawless! We hope to see you again soon, for a truly perfect experience from start to finish here at the Fairfax at Embassy Row!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Aufenthalt von 2 Nächten im Februar 2020
Antwort von HotelMgmt am 2. März 2020
It was a delight to have you join us and we hope to impress even more the next time we host you.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It needed a better bar/lounge. That's my only suggestion.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von HotelMgmt am 2. März 2020
We appreciate your positive feedback! We're very open to constructive critique, but without specifics on how we can improve your dining experience, we find it difficult to know how to proceed. Still, we will be working with our staff to provide the best service possible. We hope to see you again soon, for a truly five star stay from start to finish!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2020
Antwort von HotelMgmt am 2. März 2020
What a treat to find your near-perfect score, thank you! We hope to see you back soon.

10/10 – Hervorragend

Anders

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fyra dagar i Washington
Jättetrevligt hotell fina rum bra personal ända negativa frukost med papptallrikar och plastbestik
Aufenthalt von 4 Nächten im Februar 2020
Antwort von HotelMgmt am 3. März 2020
We appreciate your positive feedback, Anders! We’re thrilled to hear our luxurious guest rooms and stellar staff could provide you with the finest experience possible here at the Fairfax at Embassy Row! We hope to see you again soon, for another truly terrific stay!

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was historic and well preserved. There were a few unfinished patches in the ceiling, and the rooms were understandably small, but very nice.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von HotelMgmt am 2. März 2020
Thank you for your kind feedback! We assure you that renovations are ongoing in our property, and any imperfections you may have seen will be addressed shortly. Having said that, we're happy to hear that our classical design and decor could make your stay supremely relaxing! We hope to see you again soon, for an even better experience!

10/10 – Hervorragend

Pkd, Acton, MA

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer service, services such breakfast, free wine and dinner
Aufenthalt von 3 Nächten im Februar 2020
Antwort von HotelMgmt am 2. März 2020
It's an honor to receive your praise! From our friendly staff to our delectable on-site dining, everything here is here for your care and comfort! We hope to see you again soon, for another perfect stay here at the Fairfax at Embassy Row!

8/10 – Gut

Tina, Washington DC

Gut: Sauberkeit und Personal & Service
Loved the room. But there are no microwaves.the fridges are small also.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von HotelMgmt am 2. März 2020
Thank you for your kind feedback! Please know if you desire any additional amenities in your room, you may contact the front desk and we will do everything in our power to provide you with what you need. That said, we're glad to hear our luxurious guest rooms could provide you with an otherwise pleasant experience! We hope to see you again soon, for an even better experience from check-in to check-out!

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I liked the location and the restaurant in the hotel. The room was clean and the bed was comfortable. The staff members were not always focused on the guests.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von HotelMgmt am 2. März 2020
We appreciate your positive feedback! Please know it's never our intention to provide anything less than five star service, so it's disappointing to hear that our staff let you down. Rest assured we will be working closely with our team to ensure they provide not only the kindest service, but also the most attentive going forward. That said, we're thrilled to hear that our prime location and delightful in-house dining could still make your stay a convenient one! We hope to see you again soon, for another even better experience!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2020
Antwort von HotelMgmt am 28. Feb. 2020
It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

6/10 – Okay

ahmetdemir, cleveland ohio

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung
Receptionist charged extra $25.00 for room wi-fi, water and kettle coffee. But I didn't see water and kettle at room. When I reserved this hotel from your web page, It says wi-fi is free.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von HotelMgmt am 27. Feb. 2020
We're sorry to hear your stay wasn't as relaxing as it could have been. However, to be perfectly clear, our complimentary Wi-Fi is one of the many services provided for our guests by our small Guest Amenity Fee. The complimentary coffee we offer can be found at The Market, for those who wish to partake. Both are detailed online and in-person when asked, but we're sorry to hear this wasn't readily apparent to you. We hope you'll consider staying with us again soon, for a more enjoyable and informed experience from start to finish.

10/10 – Hervorragend

Kim, Atlanta

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel had friendly and helpful people. Great location.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von HotelMgmt am 27. Feb. 2020
Thank you for your kind words! We're delighted to hear that our friendly, helpful staff and prime location could make your stay both comfortable and convenient! We hope to see you again soon, for another five star stay here at the Fairfax at Embassy Row!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2020
Antwort von HotelMgmt am 26. Feb. 2020
We are grateful you took the time to rate your experience. Please visit us again for another memorable stay.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im Februar 2020
Antwort von HotelMgmt am 26. Feb. 2020
Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

10/10 – Hervorragend

Rebecca, Washington, DC

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great rooms and excellent service. Staff was really helpful and friendly
Aufenthalt von 3 Nächten im Februar 2020

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 5 Nächten im Februar 2020
Antwort von HotelMgmt am 25. Feb. 2020
Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful!!!! Great service and great food.Centrally located on dupont circle.Leave the car parked and walk!
Aufenthalt von 3 Nächten im Februar 2020
Antwort von HotelMgmt am 25. Feb. 2020
Your praise means the world to us! From our friendly staff to our prime location and delectable in-house dining, everything here is here for you! We hope to see you again soon, for another perfect stay here at the Fairfax at Embassy Row!

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 3 Nächten im Februar 2020
Antwort von HotelMgmt am 25. Feb. 2020
Thank you for visiting! We are grateful for your star-rating, please come back soon.

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Just your basic hotel. More of that old classical feel. But my room was outdated. TV was old and the picture quality was crap. Room had dust on the phone and lamps. Carpet was old and had randomly patched pieces lol
Aufenthalt von 3 Nächten im Februar 2020
Antwort von HotelMgmt am 25. Feb. 2020
We're truly sorry to hear that your stay wasn't as comfortable as it could have been. Please know if you are dissatisfied with your accommodations for any reason, you may contact the front desk and we will do everything in our power to make things right, even if it means moving you to a new room. We hope you'll consider staying with us again soon, for a more enjoyable experience from beginning to end.

10/10 – Hervorragend

NOREEN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von HotelMgmt am 21. Feb. 2020
We love to hear from our guests, and just thrilled you had a great time. Thank you and come back soon!

10/10 – Hervorragend

Pat, Atlanta

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the decor. Rooms were spacious/ love the location and the staff was super friendly.
Aufenthalt von 4 Nächten im Februar 2020
Antwort von HotelMgmt am 25. Feb. 2020
Thank you for your kind words! We're ecstatic to hear that our chic interior design, helpful staff and prime location could all contribute to a truly terrific stay! We hope to see you again soon here at the Fairfax at Embassy Row!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location for everything. The neighborhood is safe and has great restaurants.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von HotelMgmt am 21. Feb. 2020
Your praise means the world to us! We hope to see you again soon for another perfect stay here at the Fairfax at Embassy Row!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2020
Antwort von HotelMgmt am 20. Feb. 2020
Thank you very much for your five-star rating and hope it won’t be long before we are welcoming you back to make more memories with us!