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Bewertungen von Quality Inn Takoma Park

2.5 out of 5
Quality Inn Takoma Park
7411 New Hampshire Ave, Building 1, Takoma Park, MD

Bewertungen

6,0
171 von insgesamt 911 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
204 von insgesamt 911 Gästebewertungen haben eine Bewertung von 8 - Gut" "
178 von insgesamt 911 Gästebewertungen haben eine Bewertung von 6 - Okay" "
148 von insgesamt 911 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
210 von insgesamt 911 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,4/10

Sauberkeit

6,4/10

Personal & Service

6,2/10

Ausstattung

6,0/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Teklu

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Das Hotel ist ok sauber fruschtuk ist echt nicht nur kleinschkeit
Aufenthalt von 7 Nächten im November 2023
Antwort von Manager am 30. Nov. 2023
Hello Teklu,Vielen Dank, dass Sie bei uns übernachtet haben. Wir freuen uns, dass Ihnen die Sauberkeit des Hotels gefallen hat. Bitte beachten Sie jedoch, dass das Frühstück aufgrund unserer begrenzten Auswahl möglicherweise nicht Ihren Erwartungen entspricht. Wir haben jedoch immer ein offenes Ohr für Feedback und werden es an unser Team weitergeben.

2/10 – Ungenügend

Sandro

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Never book this hotel!
Never had a ugly, unfriendly and incompetend hotel like this. It‘s so bad that i hope it have to be closed soon. Absolutly bad!
Aufenthalt von 2 Nächten im September 2019

6/10 – Okay

Ralle, Mücke Hessen

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Bezahlbares Hotel in Zentrumnähe
Für 1-2 Nächte OK, sehr gute Busverbindung in Richtung der Sehenswürdigkeiten
Aufenthalt von 2 Nächten im Juni 2018

8/10 – Gut

Jörg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gut und günstig
Gut und günstig. Nah an den Sehenswürdigkeiten.
Aufenthalt von 2 Nächten im August 2017

6/10 – Okay

Chris

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The positives: price was right. Room was clean. Tv had a sleep timer, lots of parking, breakfast, next door to ihop The negatives: bed was rock hard. Bathroom and toilet were tiny. Could hear noises in neighboring rooms and people hanging around outside their rooms. Fortunately they all went to bed when I did. Pool was closed. Check-in was painful. The kid at the counter did his best but had to reboot the computer in between check ins. I was #3 in line and took 25 minutes to get my key.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Alec

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
would seek other accommodations if we were to return to this area
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Frank

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Stay
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Stacy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel had roaches and is very dirty also the staff was rude and not helpful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 24. Mai 2024
Hello Stacy, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 – Schlecht

Sukhjeet

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Worst customer service. The guy with blue shirt and glasses was terrible. No cooperative and angry face all the time.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 22. Mai 2024
Hello Sukhjeet, We're sorry to hear about your experience. We take all feedback seriously and will address this matter with our team to ensure better service in the future.

2/10 – Ungenügend

Carlos

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Manager am 23. Mai 2024
Hello Carlos, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you would like to share so we can address any concerns.

2/10 – Ungenügend

Sam R

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
AC unit dial busted; dirty shower; skimpy breakfast
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manager am 22. Mai 2024
Hello Sam R, We are sorry to hear about the issues you experienced during your stay. Your feedback is valuable to us, and we will address these concerns internally to enhance our services. We appreciate you bringing this to our attention and hope to welcome you back in the future.

6/10 – Okay

Vasudev

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
WiFi wasn’t working, called front desk and still couldn’t get it fixed. Bath tub clogged - had to call front desk and get it fixed by maintenance
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 22. Mai 2024
Hello Vasudev, We apologize for the inconvenience you experienced with the WiFi and bath tub during your stay. Your feedback is valuable for us to improve our services. We suggest reaching out to our management team to further discuss your concerns and ensure they are addressed appropriately.

4/10 – Schlecht

Steve

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 23. Mai 2024
Hello Steve, We appreciate you choosing to stay with us. Please feel free to contact us directly to address any concerns you may have had during your stay. We hope to welcome you back for an improved experience.

6/10 – Okay

Krishnakumar

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
The hotel rooms were clean. But the places surrounding the hotel rooms were not kept clean.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 21. Mai 2024
Hello Krishnakumar, We appreciate your feedback regarding the cleanliness of the hotel rooms. We will share your observation about the surrounding areas with our team for further review and improvements. Your comments are valuable to us as we strive to enhance the overall guest experience.

8/10 – Gut

MULUGETA

Gut: Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 21. Mai 2024
Hello MULUGETA, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 – Ungenügend

PATRICIA

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was not the best. If planning to go to Washington DC wake up early as it's a distance. Property needs updating. The AC was not cooling. Beds are low quality. I wouldn't book this location again.
Antwort von Manager am 18. Mai 2024
Hello PATRICIA,We appreciate your feedback on your recent stay. Our location's distance from Washington DC allows guests to enjoy a quieter setting away from the hustle and bustle. We have taken note of your comments on the property and AC and will share them with our team for review. Thank you for bringing your concerns to our attention.

10/10 – Hervorragend

jaime

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exelente lugar para descanzar
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello jaime,Nos complace escuchar que disfrutó de su estancia en nuestro hotel. Si tiene alguna consulta adicional o desea realizar alguna reserva futura, no dude en ponerse en contacto con nosotros. ¡Esperamos darle la bienvenida nuevamente en el futuro!

10/10 – Hervorragend

Sangay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and quiet.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 14. Mai 2024
Hello Sangay,We are delighted to hear that you enjoyed a peaceful stay with us. Your comfort is our priority and we hope to welcome you back soon for another relaxing experience.

6/10 – Okay

Robert

Mit der Familie gereist
Didn't expect much
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manager am 15. Mai 2024
Hello Robert, We're sorry to hear that your expectations weren't met during your stay with us. Your feedback is important to us, and we appreciate you taking the time to share your experience. Should you have any further comments or concerns, please don't hesitate to reach out to our management team for further assistance.

6/10 – Okay

Hilary

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 13. Mai 2024
Hello Hilary, We hope you had a comfortable stay with us! Please do not hesitate to reach out if you have any feedback to share from your recent visit. Your satisfaction is our top priority.

8/10 – Gut

Hazeline

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, quiet area during my one night stay. Room had all the amenities, front desk person did her job but no welcoming appearance. Breakfast starts too early 6 am to 9 am and missed breakfast 5 minutes after 9 am with no exceptions. Should end at 10 am for those that need to sleep in from late traveling.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Hazeline,We appreciate your feedback on the cleanliness and quietness of our hotel during your stay. We take note of your comments about the breakfast timing and will share them with the team for consideration. Our front desk team is dedicated to providing efficient service, and we apologize if their appearance was not as welcoming as expected. Your input helps us to improve the guest experience.

10/10 – Hervorragend

Natnael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Natnael,We're delighted to hear you had a wonderful stay with us! We appreciate your support and hope to welcome you back soon for another exceptional experience.

6/10 – Okay

Rondal

Gut: Sauberkeit und Personal & Service
The room could have better maintenance
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 7. Mai 2024
Hello Rondal,We value your feedback and will share your comments with our team for further improvement. Thank you for bringing this to our attention.

8/10 – Gut

winston

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Room was big and comfortable but needed some maintenance from a prior leak. Good price and ok continental breakfast.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 2. Mai 2024
Hello winston,We appreciate your feedback on the spacious room and comfortable stay. Your comments regarding maintenance have been duly noted for further improvements. We're glad you found value in our pricing and enjoyed the continental breakfast offered. Should there be any specific concerns, please don't hesitate to reach out to our management team.

10/10 – Hervorragend

Javier

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 2. Mai 2024
Hello Javier,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience at our hotel. Should you have any further comments or suggestions, please do not hesitate to share them with us. We hope to welcome you back again soon!

6/10 – Okay

Fernando, Charles town

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 19. Mai 2024
Hello Fernando,We appreciate you choosing our hotel for your stay! If you have any specific feedback to share, please reach out to us directly so we can address any concerns. We hope to welcome you back in the future for an improved experience.

10/10 – Hervorragend

Maya

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 19. Mai 2024
Hello Maya,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay.

8/10 – Gut

Erika

Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 19. Mai 2024
Hello Erika,We're delighted to hear you enjoyed your stay with us! If you have any suggestions to make your next visit even better, please don't hesitate to share them with us directly. Safe travels!

10/10 – Hervorragend

Ranaee

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 17. Mai 2024
Hello Ranaee,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

10/10 – Hervorragend

keisha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The housekeepers dont bother you it was quiet easy to access safe
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 23. Apr. 2024
Hello keisha,We appreciate your feedback regarding our housekeeping team and ease of access. For any future concerns, feel free to reach out to our management team directly. Your input helps us improve our services for all guests.

6/10 – Okay

Christine

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
The bathroom was full of hair. There were burn marks all over the bedspreads. If we didn’t arrive so late we would have gone somewhere else. The room was less than clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 20. Apr. 2024
Hello Christine,We regret to learn of the concerns you encountered during your stay. Your feedback is valued to ensure we maintain our high standards of cleanliness. Please contact our management team directly to address any further issues or concerns you may have.

6/10 – Okay

Hone

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 20. Apr. 2024
Hello Hone,We are glad to hear that you stayed at our hotel. Should you wish to share any concerns or feedback, please do not hesitate to contact us directly. We look forward to welcoming you back in the future.

4/10 – Schlecht

Danise

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
guess info needs to be updated, requested some toiletries and clerk said she wasn't able to do it 'cuz she was the only one there but a few minutes later left the office with the "im leaving for a moment" sign to go to i hop
Aufenthalt von 5 Nächten im April 2024
Antwort von Manager am 17. Apr. 2024
Hello Danise, We apologize for the inconvenience you experienced and appreciate your feedback. Our team will be reminded of the importance of guest requests. Your concerns will be addressed to ensure a better experience for future guests.

8/10 – Gut

Claudia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was smelled clean, bed was comfortable, had enough towels for 2 day stay. Parking was easy, plenty, and next to rooms. Only issue was the television wasn't working and not fixed although i notified office staff.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 17. Apr. 2024
Hello Claudia, We appreciate your kind words about our room cleanliness, comfortable beds, and convenient parking. We apologize for the inconvenience with the television and will share your feedback with our team for improvement. Thank you for bringing this to our attention.

10/10 – Hervorragend

Geoffrey

Gut: Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 15. Apr. 2024
Hello Geoffrey,Thank you for sharing your feedback with us. We appreciate hearing about your experience and will share your comments with our team for review and improvement. We hope to welcome you back to our hotel in the future to provide you with a more enjoyable stay.

2/10 – Ungenügend

Grace

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I complained about the noise and was told to mind my business
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 15. Apr. 2024
Hello Grace, We regret to hear about your experience and appreciate you bringing this to our attention. Your feedback is important for us to improve our services. We encourage guests to reach out to management directly for further assistance with any concerns. Thank you for staying with us, and we hope to welcome you back in the future.

8/10 – Gut

Alvaro

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 4. Mai 2024
Hello Alvaro,We're thrilled to hear you enjoyed your stay with us! Please don't hesitate to contact us directly if you have any further feedback to share. We hope to welcome you back soon for another fantastic experience!

2/10 – Ungenügend

Anthony

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was the worst hotel i have ever stayed at. My girlfriend and I went for a two day trip and got stuck with a smoking room ever after i asked for a non-smoking. The bathroom door was broke, and the room was filthy when we got there. If you want to go to the area definitely find another place to stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Anthony, We regret to hear about your experience and apologize for any inconveniences faced during your stay. Please be assured that guest feedback is taken seriously, and we will address these issues internally. We recommend reaching out to our management team to discuss your concerns further and improve our services.

2/10 – Ungenügend

Julian

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 10. Apr. 2024
Hello Julian, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address any concerns. We strive to provide excellent experiences for all our guests.

4/10 – Schlecht

sophorn

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I reserved a baby crib, took the time to write to the hotel but when I arrive no baby crib was available and the staff didnt care much about this.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 7. Apr. 2024
Hello sophorn,We apologize for any inconvenience you experienced during your stay. Please be assured that we take guest feedback seriously and will address this issue with our team for improvement. Your feedback is invaluable to us as we strive to enhance our guest experience.

6/10 – Okay

Jennifer

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 26. Apr. 2024
Hello Jennifer,We appreciate you choosing to stay with us. If you have any feedback to share about your recent stay, please don't hesitate to contact us so we can address any concerns you may have. We hope to welcome you back soon for an improved experience.

6/10 – Okay

Rohan

Great value for the price. Could be a bit cleaner.
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 4. Apr. 2024
Hello Rohan, Thank you for sharing your feedback with us. We appreciate knowing where we can improve to provide an even better experience for our guests. Your comments have been noted for our ongoing efforts to enhance our services.

8/10 – Gut

PATINDBA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 1. Apr. 2024
Hello PATINDBA,We appreciate you taking the time to share your feedback with us. If there's anything else we can assist you with, please don't hesitate to reach out to our management team.

10/10 – Hervorragend

Stephanie Diane

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Affordable and high quality service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 2. Apr. 2024
Hello Stephanie Diane,We appreciate your positive feedback on our affordable rates and high-quality service. Your satisfaction is important to us, and we are glad to hear you enjoyed your stay with us. Should you have any further feedback or need assistance, please feel free to reach out to our management team.

6/10 – Okay

Steph

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 29. März 2024
Hello Steph,We appreciate you choosing to stay at our hotel. If there's anything we can do to improve your experience, please don't hesitate to contact us directly. We value your feedback and would love to hear from you.

6/10 – Okay

Lori, Chillicothe

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 27. März 2024
Hello Lori, We appreciate you choosing our hotel for your stay. If you have any concerns or feedback from your experience, please don't hesitate to contact us so we can address them accordingly. We hope to welcome you back in the future for an improved stay.

10/10 – Hervorragend

rafiq

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Good
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 22. März 2024
Hello rafiq,We appreciate you taking the time to share your feedback with us. Should you have any further concerns, please do not hesitate to reach out to our management team. Your satisfaction is important to us, and we value the opportunity to address any issues you may have encountered during your stay. Thank you for choosing our hotel for your accommodation needs.

4/10 – Schlecht

Mohammed

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stayed here in an emergency situation and would only do it because I was traveling alone. I would not spend any time here with family. The hotel and even the room were not clean, the bathtub easily clogged with every shower. The "continental breakfast" is just a waffle maker and some cereal.
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 22. März 2024
Hello Mohammed, We appreciate your feedback and apologize for any inconvenience you experienced. We value all guest comments and will share your concerns with our team for further review and improvement. Thank you for bringing these matters to our attention.

8/10 – Gut

Mesfin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Employs very good they are professional. Thank you for employees
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 16. März 2024
Hello Mesfin,We are pleased to hear that you found our team to be professional. Your feedback is valuable to us. Thank you for acknowledging our dedicated employees.

6/10 – Okay

Timothy

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 14. März 2024
Hello Timothy, We appreciate you taking the time to review your stay with us. Please feel free to reach out to us directly with any feedback you may have from your experience. We value your opinion and would love to hear from you.