6/10 – Okay
Max
19. Okt. 2025
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
My experience started off poorly. I reached out to the host via Expedia one week before arrival to enquire about early check-in — no reply. I followed up two days before arrival — still nothing. After an overnight flight, I spent over four hours at Warsaw Airport trying to reach the host to obtain the check-in info that was supposed to be provided two days prior. By the time I finally received it (around 14:30), I was offered early check-in for a silly amount that was required to be redacted — just 30 minutes before regular check-in time, considering transit time to the unit from WAW.
It took at least six attempts through Expedia and direct calls before I received the required access details, and none of my messages through Expedia’s system were ever answered. The process was frustrating and unnecessary.
Deposit payment was also confusing — the link and notifications were only in Polish, resulted in failed attempts and a charge on a card I did not wish to use. Fortunately, I was able to confirm no duplicate charges 9despite receiving notifications to the contrary).
The apartment itself was decent — good location, comfortable space, but no closet in the bedroom (only limited hallway storage). Wi-Fi was occasionally spotty but usable.
Overall, while the apartment met expectations, the lack of communication and poor check-in coordination left a lasting negative impression. With better responsiveness, this could have been a far more pleasant experience.
Max
Aufenthalt von 5 Nächten im Oktober 2025
