Zusammenfassung:<br><br>Erlebe den perfekten Hawaii-Urlaub in dieser üppigen Villa mit Gartenblick in Waikoloa Beach Resort. Genieße ein gemütliches Wohnzimmer mit einem 55-Zoll-Smart-TV und einem Queen-Schlafsofa, eine private Lanai mit Essbereich für sechs Personen und einem Viking-Grill sowie eine voll ausgestattete Küche mit Edelstahlgeräten. Zur Ausstattung gehören eine Master-Suite mit Kingsize-Bett, eine zentrale Klimaanlage, Strandausrüstung und Zugang zu einer bewachten Wohnanlage mit Privatstrand. Das Kolea-Erlebnis steht für Luxus und Perfektion. Bitte beachte, dass für „Kolea“ Resort ein Mindestaufenthalt von 4 Nächten erforderlich ist.<br><br><br><br>Die Unterkunft:<br><br>Das Wohnzimmer ist gemütlich eingerichtet mit einem 55-Zoll-Smart-TV (Netflix, Hulu, Disney+, etc.), einem DVD-Player, einem Zweisitzer, einem Queen-Schlafsofa und einer iPod-Dockingstation. Genieße den Blick auf den Garten vom Wohnzimmer aus oder geh hinaus auf die private Veranda. Die Veranda verfügt über einen Viking-Edelstahlgrill sowie einen Essbereich für 6 Personen.<br><br><br><br>Die Küche ist mit Edelstahlgeräten, einem Doppelbackofen, einer Filterkaffeemaschine, einem Toaster und vielem mehr ausgestattet, damit du dich wie zu Hause fühlst. Beginne deinen Tag mit einer Tasse Kaffee auf der Veranda, bevor du dich auf deine tropischen Abenteuer begibst.<br><br><br><br>Wenn es Zeit ist, sich für die Nacht zurückzuziehen, begib dich in eines der beiden Schlafzimmer. Jedes Schlafzimmer verfügt über einen Flachbildfernseher, einen DVD-Player und ein eigenes Bad. Das Hauptschlafzimmer verfügt über ein Kingsize-Bett und das dazugehörige Badezimmer über eine große Badewanne und eine begehbare Dusche. Das zweite Schlafzimmer ist mit zwei Einzelbetten ausgestattet – ideal für die Kinder!<br><br><br><br>In den Sommermonaten sorgen eine zentrale Klimaanlage und Deckenventilatoren in der gesamten Villa für angenehme Kühle. Ein Dimmer ermöglicht es dir, die Beleuchtung stimmungsvoll einzustellen. Die Waschmaschine und der Trockner in der Unterkunft stehen den Gästen zur Verfügung. Es gibt einen überdachten Parkplatz, nur wenige Schritte von der Unterkunft entfernt.<br><br><br><br>Kolea ist eine bewachte Wohnanlage auf der Big Island in der Anaeho’omalu Bay („A-Bay“), Heimat riesiger Meeresschildkröten und Tummelplatz wandernder Wale. Mit dem einzigen privaten Strandzugang im Waikoloa-Resortgebiet liegt Kolea inmitten von Palmen und alten Fischteichen nahe der Wasserlinie, wo der Mauna Kea, der höchste Inselberg der Welt, auf den Ozean trifft. Die „King’s Shops“ und die neuen „Queen’s Shops“, die zu Fuß erreichbar sind, bieten erstklassige Gastronomie und Einkaufsmöglichkeiten. In den „Queen’s Shops“ gibt es einen gut sortierten Feinkostladen. Schwimme mit Delfinen, beobachte Wale (Dezember bis April), spiele Golf oder besuche ein traditionelles Luau – alles direkt im Resort.<br><br><br><br>Wir stellen euch 2 Strandliegen und 1 Kühlbox zur Verfügung. Strandtücher stehen für Gäste bereit.<br><br><br><br>Von einem beheizten Infinity-Pool über Concierge-Services bis hin zu unerwarteten Highlights wie einem privaten Strandclub – das Kolea-Erlebnis steht für Privilegien und Perfektion.<br><br><br><br>Klimaanlage in der Ferienwohnung: Die Klimaanlage schaltet sich erst ein, wenn die Temperatur in der Ferienwohnung 75 °F überschreitet. Die Klimaanlage wird über einen zentralen Thermostat gesteuert. Der Timer muss aktiviert werden, damit der Thermostat die Klimaanlage steuert.<br><br><br><br>Das Rauchen ist innerhalb der Unterkunft, auf dem Gelände und in allen nahegelegenen Gemeinschaftsbereichen strengstens verboten. Verstöße führen automatisch zu einer Geldstrafe gemäß $500 sowie zu zusätzlichen Kosten für die Reinigung von Teppichen und Polstern oder für andere verursachte Schäden
Diese Wohnung in Waikoloa liegt in der Nähe eines Golfplatzes und am Meer. Mauna Lani Resort Golf Course und Four Seasons Resort Hualalai & Golfclub sind einen Ausflug wert, wenn du etwas Aufregendes erleben möchtest. Wer lieber die Natur der Region bewundern möchte, sollte Folgendes besuchen: Mauna Lani Beach und Hāpuna Beach State Recreation Area. Ebenfalls einen Besuch wert sind diese beiden Highlights: 4D Adventure Ride und Manta Ray Point. Zum Reiseführer für Waikoloa
Ist Kolea 11D | Zum Strand zu Fuß haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet das Parken bei Kolea 11D | Zum Strand zu Fuß?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Kolea 11D | Zum Strand zu Fuß?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Kolea 11D | Zum Strand zu Fuß?
Check-out ist um 10:00 Uhr.
Wo befindet sich Kolea 11D | Zum Strand zu Fuß?
Dank der ausgezeichneten Lage in Waikoloa ist diese Ferienwohnung mit Golfplatz zu Fuß nur 15 Minuten entfernt von: Kings' Shops, Waikoloa Beach Golf Course (Golfplatz) und Genesis Gallery. Ebenfalls höchstens 15 Minuten entfernt: Anaehoomalu Beach und Queens' Marketplace.
Bewertungen
Bewertungen von Kolea 11D | Zum Strand zu Fuß
7,6
Gut
Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
8,2
Sauberkeit
9,8
Lage
13 von insgesamt 31 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
13
6 von insgesamt 31 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
6
5 von insgesamt 31 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
5
4 von insgesamt 31 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
4
3 von insgesamt 31 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
3
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Gerard B.
23. Mai 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
It was nice we had a great time and will rent D11 again.
Aufenthalt von 7 Nächten im Mai 2026
Verifizierte Bewertung
8/10 – Gut
Hailey M.
9. Juni 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great ground floor unit close to the kings and queens shops. Master bed was very comfy and the unit was very clean.
Aufenthalt von 6 Nächten im Mai 2026
Verifizierte Bewertung
10/10 – Hervorragend
Hayley S.
20. Juli 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The condo was wonderful and had everything we needed and then some!! It was so nice to have fresh sponges and dish soap along with tide pods for laundry! The closet by the front door was FULL of beach toys, snorkels, boogie boards, etc. which was amazing!!! The host also kept in touch via text message which made things super easy.
Aufenthalt von 8 Nächten im Juli 2026
Verifizierte Bewertung
10/10 – Hervorragend
Laura M.
15. Juni 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
I appreciated the communication about checking in early, etc…
Aufenthalt von 5 Nächten im Juni 2026
Verifizierte Bewertung
10/10 – Hervorragend
daniel j.
15. Dez. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
This property is beautiful and located in an amazing place. The kitchen is great, back lanai beautiful and private. Walk to pool and beach in just a few minutes. So happy with our vacation!
Aufenthalt von 9 Nächten im Dezember 2025
Verifizierte Bewertung
8/10 – Gut
Tracy W.
2. Juni 2026
Gut: Lage
Place was nice and communication was great. The complaint we have is air conditioning is locked at 75 degrees. This was not advertised at all when we booked. The twin bed mattresses not comfortable for adults. New mattresses are needed. The unit is close to pool and beach. Would stay here again if the air could go down to 73 and twin bed mattresses were replaced.
Aufenthalt von 9 Nächten im Mai 2026
Verifizierte Bewertung
8/10 – Gut
Michelle W.
2. Feb. 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
There weren’t enough basic supplies for the stay and the stove fan was broken. The condo itself was very good
Aufenthalt von 9 Nächten im Januar 2026
Verifizierte Bewertung
6/10 – Okay
Lia B.
25. Apr. 2026
Gut: Sauberkeit, Check-in, Kommunikation und Lage
AC DOES NOT GO BELOW 75. After 5 years of coming to this community and having a wonderful time, we finally were underwhelmed. The apartment description should make it more obvious the air conditioning is fixed at 75. We’ve stayed at multiple units at this property and never faced this situation. A resident in the neighborhood was shocked about the rule. That in addition to the sparse kitchen makes this a one time stay for us. We’ll happily give our business to waikoloa rental company instead even if it means paying more.
Aufenthalt von 6 Nächten im April 2026
Verifizierte Bewertung
8/10 – Gut
Richard P.
10. Juni 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Kolea
Kolea is a beautiful property. Beautiful grounds.
Aufenthalt von 3 Nächten im Mai 2023
Verifizierte Bewertung
10/10 – Hervorragend
Cody J.
9. Jan. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
A win
Overall great! Kids complained their beds wobbled a lot and made a lot of noise, but we all loved our stay overall!
Aufenthalt von 3 Nächten im Dezember 2023
Verifizierte Bewertung
10/10 – Hervorragend
oleg o.
21. Juni 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Ideal for Family Getaways
This rental was perfect for our family vacation. Its proximity to the beach and shopping areas made it incredibly convenient. The cleanliness of the space was impressive, and the central air conditioner kept us cool during our stay. The reclined sofa in the living room was a great touch, providing a comfortable space for relaxation. I highly recommend this place for families looking for a fantastic vacation spot.
Aufenthalt von 8 Nächten im Juni 2023
Verifizierte Bewertung
6/10 – Okay
Jess H.
24. Sept. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice location, short walk to ocean
- great location
- nice lanai
- inadequate kitchenware
- AC didn’t work but ended up getting fixed
Overall we enjoyed our stay.
Aufenthalt von 5 Nächten im April 2024
Verifizierte Bewertung
8/10 – Gut
Verifizierter Reisender
31. Jan. 2023
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Excellent location
The location was perfect for relaxing at the pool or on A-bay. Super easy walk to groceries or restaurants. Unit itself was clean with no issues with pests.
Aufenthalt von 10 Nächten im Januar 2023
Verifizierte Bewertung
10/10 – Hervorragend
Alyssa A.
3. Aug. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great choice for families!
We had an incredible experience. Our kids could play in the pool and enjoy the beach. The unit was clean and comfortable. Would come back in a heartbeat!
Aufenthalt von 10 Nächten im Juli 2022
Verifizierte Bewertung
10/10 – Hervorragend
Erik L.
2. Okt. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Big island stay a Kolea
Property is Amazing , very clean , amenities great , pool area fantastic and proximity to all in waikoloa is as good as it gets. We were able to book there due to off season and price was down to many other properties we have stayed over many years . My wife worked at the Hayatt Waikoloa when it opened in 1989 and the plants and trees weren’t grown up yet . Great place . Hope we can stay next year Mahalo
Aufenthalt von 9 Nächten im September 2023
Verifizierte Bewertung
10/10 – Hervorragend
Matthew P.
8. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautifully Clean Property
I wouldn’t normally feel the need to comment on the cleanliness of a property, because that is what is expected. We enjoyed the property so much that I felt necessary to rebuff some of the other negative comments about cleanliness. The unit was in perfect condition and we will stay here again.
Aufenthalt von 7 Nächten im Januar 2023
Verifizierte Bewertung
4/10 – Mangelhaft
Michael S.
23. Jan. 2024
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Great location, sub-par communication with property manager
Location and property are first rate. The only issue I have is with Grand Welcome and their inability to answer a basic question we had before checking in. It appears they have an automated response or that responses are managed by staff who are not well trained. My simple question was to find out if we had pool access to neighboring resorts, The Grand Welcome staff either did not respond after numerous requests or referred me to received check in documents that did not mention my question around resort pool access.
Aufenthalt von 8 Nächten im Januar 2024
Verifizierte Bewertung
10/10 – Hervorragend
Josh G.
24. Apr. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
2nd visit to Kolea beach resort
We had a great time. We were traveling with our 21 month old toddler and asked several times if there was a high chair, pack n play, etc. host said owners weren’t required to provide these which we totally understand, nonetheless we brought our own. Upon arrival, both items were there. It would’ve been nice to know that. We also wish the property was a little more equipped in the kitchen and with supplies. We ran out of dishwasher soap, washer soap and paper towels. The fan for the stove was inoperable. Several light bulbs didn’t match the others and weren’t dimmable so they constantly flickered and we had to remove them. The pool and access to beach were great.
Aufenthalt von 7 Nächten im April 2023
Verifizierte Bewertung
2/10 – Ungenügend
James S.
4. Apr. 2026
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Have stayed at this resort dozens of times. This unit is the worst we have ever stayed in.Here is a list of things we encountered:* Thermostat is locked to 75 degrees and during the day it will reset itself to 82-83 every hour. Unit is continually uncomfortable and hard to sleep. Owner cites DOE recommendation, but that's a fabrication, and the priority should be guest comfort.* Wifi listed on room information card did not work and wasn't available. Property management had to provide altnernate Wifi.* Bugs crawling across living room floor, and many dead ones in the bathrooms. Worst we have ever seen at this complex.* Floor grout is filthy, especially in the baths.* Master bath sink is clogged and barely drains.* Master bath has pads/carpets in front of the sinks that are absolutely filthy. * Loveseat in living room is completely broken out with no support. Cushion backs on both couches are worn out with little fill support left.* Flat panel TV's in the bedrooms are tiny by today's standards. My PC computer monitor is bigger than both.* Refrigerator temp is locked to 38 degrees.* Basic starter amenities like coffee and creamer were missing. Only 4 coffee cups in unit.* Microwave screen is unreadable. Owner solution was to add a second cheap microwave rather than fix existing.* Using blender gave burning smell.* Bifold door on luandry is missing and is noisy.* Everything points to the owner being cheap at the expense of guest comfort.
Aufenthalt von 7 Nächten im März 2026
Verifizierte Bewertung
2/10 – Ungenügend
Mike H.
16. März 2024
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
If you like to spend your vacation fixing someones condo....
This is the place for you if you are a do it yourselfer. Not only did I have to pay for the thermostat to be fixed, but also there weren't enough pillows for the bed! Loved my trips to walmart to buy these items, plus all of the extra kitchen items to make that functional. The list goes on and on! Great times were had by all for the few hours we got to relax when not dealing with issues in the condo, but unfortunately there were so many thing to work around that not much time was spent relaxing. And dont bother calling the prioerty manager, they have a 1800 nulber to call, but no one ever calls you back or gets someone local to come fix your problems. And then when you finally do talk to someone, they promise to reimburse your costs, but then change their mind when its time to actually give you the money. Great customer service.
Aufenthalt von 6 Nächten im März 2024
Verifizierte Bewertung
6/10 – Okay
Debbie N.
30. Nov. 2022
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Kommunikation
Awful
The first night here was good, the next night day before Thanksgiving a smoke alarm started going off at 7:30 pm we called immediately to report it. We were told there was no 24 hr handyman and it was a holiday week so we would be lucky to get anyone out until maybe Friday. The master toilet then started running and overflowing flooding the floor. We were on the phone for 3 hours still no help. WE CLEANED THE MESS AND THEN SPENT THE NIGHT LISTENING TO THE SMOKE ALARM. NO SLEEP! The next day mid morning I received a call that someone was coming out. They acted as though they were doing me a favor. I'm on vacation supposedly at a resort property and had to deal with this. REALLY??? THE LEAST WE DESERVE IS A REFUND FOR THE NIGHT WE GOT NO SLEEP DUE TO SLOPPY CARE.
Aufenthalt von 8 Nächten im November 2022
Verifizierte Bewertung
4/10 – Mangelhaft
David D.
4. Aug. 2024
Gut: Sauberkeit und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Do Not Rent Here
Ignoring the negative reviews and focused on the positive ones??...however....the negative ones are correct.
1. Pictures not accurate (patio furniture is basic Target stuff...not nice padded furniture like in the pictures....there is no radio/stereo in the place...there were in the pictures)
2. Limited kitchen supplies and basic at best....no can opener???? Knives cheap and dull....Cutting boards think and flimsy....no plastic cups to take down to the pool.
3. Beds in 2nd bedroom are squeaky, roll around and are seeminly short (my 5' 7" daughters feet hung off the end.
4. AC System programmed to shut off at night and hard to figure out if you don't own a similar system.
5. Bugs are bugs...this is understandable in a 1st floor property...they will fly in if you open the patio in the evening...that's just how it is.
6. Propane ran out after two cooking sessions and in the middle of a third session...the other tank available was empty...had to call to get them replaced.
Kolea is an awesome facility, but book a different unit not from this company.
Aufenthalt von 7 Nächten im Juli 2024
Verifizierte Bewertung
4/10 – Mangelhaft
Nancy D.
12. Okt. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Not what we expected
The condo was a real disappointment and misrepresented in the listing photos. The built in high-end microwave could not be used because the digital display did not function properly. It was replaced by a cheap counter top model. The refrigerator had broken shelves and drawers. The oven was not really useable since it smoked and the built in stove-top exhaust vent did not work. Some of the provided knives were peeling the top layer. (weird) There was no coffee, pepper or other items that are normally provided to get you settled in.
The couch and chairs in the living room were as bad as we've ever seen in a rental.
The lanai had a low-end table with five chairs,
one was nearly ripped in half. (not the ones pictured on VRBO) The view from the lanai was not good.
Bugs, bugs bugs.. there were no screens leading to the lanai so doors had to be kept closed at all times. Inside the condo we had lots and lots of brown bugs (roaches? beetles?), little centipedes, ants and even a extremely large spider. We have lived on the Big Island, never had problems controlling bugs.
Through all this Grand Welcome and VRBO were good, responsive and really tried to help us, but the problems (bugs) were too much.
We left 10 days early. Grand Welcome refunded for the days we left early and VRBO refunded their entire fee.
I would use them both again.
Kolea is a beautiful complex. Great location, close ocean access. Great pool and beach club.
Aufenthalt von 18 Nächten im September 2024
Verifizierte Bewertung
6/10 – Okay
Sarah S.
8. Nov. 2022
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Great Property, Okay Unit
This is a great property, but this specific unit was an okay experience. The quick access to the beach, overall location, as well as the amazing beach club/pool area were the highlights.
Like many of the most recent reviews, we too had our own experience with pests at this property. After seeing the July review about pests, we decided to message VRBO to ensure that the problem had been taken care of before booking since there was no reply posted on the review. We got a quick response that the issue had been taken care of so we decided to book.
When we arrived we could tell there was obviously something happening with pests as we noticed some ant and roach traps placed around the house. While we didn’t see any roaches inside the unit, we did have ants. Just a couple days into our stay we had bagels sealed in a bag on the counter. In less that 12 hours of those being on the counter the ants came and were streaming from behind the fridge and into the bagels. We didn’t drink coffee at the unit so we didn’t have powdered coffee creamer, they were just ant hills. Maintenance came out and sprayed them with raid and specifically asked if we had a problem with roaches which we replied “no.”
Overall, the unit had what we needed, but we were disappointed with the issues that we thought had been resolved. It was evident from our experience and the traps around the unit that they were dealing with issues. The AC did only go to 75 but functioned properly if you were in the unit and had the doors closed. In 90-degree weather we were perfectly comfortable and never got too hot or too cold. We absolutely loved the property itself and will be staying there again, but likely not in this unit. The price was great, but we would certainly pay a bit extra next time to be able to relax and not have to worry about these sorts of things while on vacation.
Aufenthalt von 6 Nächten im Oktober 2022
Verifizierte Bewertung
6/10 – Okay
Susan P.
26. Okt. 2022
Gut: Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Check-in
Was just ok
Our stay at this specific unit was just ok. The location is good and the amenities outside the condo are wonderful. The pool was nice and warm and we did enjoy the pool everyday. However, I would say that if you need something extremely clean, you may not be too pleased with this specific unit. The floors were not very clean. I know this because the bottoms of our feet were dirty and black from walking on the bare floors. Also I spilled some water from the fridge water dispenser and when I wiped it up the paper towel it was very dirty. Please know that this is a ground floor unit and it will have roaches, ants and other bugs that visit so we could never leave the lanai door open to enjoy and I did have to kill a few roaches. It is Hawaii though and I get that critters are sometimes expected but if you are terrified of critters you may want to rent a unit up higher. Our friends stayed at another unit in the building next door on the top floor and their place was much cleaner, better stocked kitchen and they did not encounter any roaches or ants. Lastly, I felt the customer service was not very personal. When I asked for an early check in, they said if it was available, only one hour prior to 4pm was free and that anything earlier they would have to charge me $30 an hour! I thought that was ridiculous. If the unit is available and just sitting there why charge me? I have never had anyone charge for an early check in when there is availability. That just turned me off right away. I would come back to rent something in this location in Kona for sure but I would not rent this unit again. I am being completely honest in my review here and they do tell you that if you plan to write anything less than a 5 start review to let them know first but besides the cleanliness of floors in the unit (I was too lazy to make them comeback to clean the floors due to privacy) I am not sure they could have done anything else to make my rating better. The unit was probably reasonably priced though for these reasons.