Hello JoAnne, thank you for sharing your positive experience with us and for the 5-star rating! We are thrilled to hear that you found the room clean and comfortable during your stay. Your kind words motivate us to continue providing exceptional service. We appreciate your feedback and look forward to welcoming you back for another great stay.Yours in hospitality,Kristin Milleson, General Manager

Hi Asia, thank you for your positive rating! We're thrilled to hear that you found your experience nice, clean, and convenient. Your feedback is greatly appreciated.Yours in hospitality,Kristin Milleson, General Manager

Hi David, thank you for the top rating! Your rating is greatly appreciated.Yours in hospitality,Kristin Milleson, General Manager

Hello Frank, we appreciate your positive feedback on the cleanliness of our facilities. Your comments inspire us to continue providing exceptional service. Thank you for choosing to stay with us.Yours in hospitality,Kristin Milleson, General Manager

Hi Mark, thank you for your 5-star rating! We truly appreciate your loyalty and love for staying at Hilton Oceanfront.Yours in hospitality,Kristin Milleson, General Manager

Hi Joseph,Thank you for your 4-star rating! Your feedback is valuable to us. If you have any additional comments or suggestions, please feel free to share them.Thanks,Hilton Virginia Beach Oceanfront Management Team

Hello Cynthia, thank you for your five-star rating!Yours in hospitality,Kristin Milleson, General Manager

Hello Jennifer, thank you for your 5-star rating!Yours in hospitality,Kristin Milleson, General Manager

Good afternoon! We're so sorry you weren't satisfied with your stay! We try hard to ensure each of our guests are happy and excited about the services and amenities we offer. We hope you'll give us another chance in the not-to-distant future and enjoy your stay at the Hilton VB Oceanfront next time 'round!

Thank you for your review! We are happy to hear you and your family enjoyed your stay with us.

Hello Igor, thank you for your positive rating. We truly value your support and hope to see you again soon.Yours in hospitality,Kristin Milleson, General Manager

Thank you for your feedback! I want to sincerely apologize for your poor experience with us. This is highly uncharacteristic of our staff as we aim to provide exceptional service to each and every one of our guests. With our restaurant being closed for maintenance, we did try to reach out to all guests prior to arrival and we're sorry if we weren't able to get in contact with you. The restaurant has officially reopened as of today, and we hope to welcome you back to a better stay experience in the not-too-distant future!

Good morning Ms. Lindsay,Thank you for sharing your feedback with us. We apologize that we missed the mark with your stay and our service. This is highly uncharacteristic of our hotel and we look forward to making it right wherever possible. We are typically better equipped to assist when issues are reported during your stay. For the inconvenience of not having a working shower, we discounted 50% of your 1-night stay. Thanks again for your feedback!