Außenpool, Cabañas (kostenlos), Sonnenschirme
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Bewertungen von Hotel Bon Voyage

4 out of 5
Hotel Bon Voyage
57a A. J. Marinho Drive, Off Ajose Adeogun Street, Lagos

Bewertungen

7,4

Gut

48 von insgesamt 158 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
56 von insgesamt 158 Gästebewertungen haben eine Bewertung von 8 - Gut" "
23 von insgesamt 158 Gästebewertungen haben eine Bewertung von 6 - Okay" "
15 von insgesamt 158 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 158 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,8/10

Personal & Service

7,2/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Katrin

Gut: Personal & Service und Ausstattung
Für 1-2 Wochen super gut zur Erholung. Gastgeber ist sehr freundlich und hilfsbereit. Je nach Lust… Immer frisch gekocht .
Antwort von HBV. am 29. Nov. 2022
Hi Katrin,Thanks for taking time to leave a review, we appreciate it and we look forward to welcoming you back.HBV Team.

8/10 – Gut

Sabrina

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Der Pool und die Außenanlagen sind wunderschön. Das Hotel hat hervorragendes Personal. Wir kommen gerne wieder
Antwort von HBV am 8. Nov. 2022
Good Day Sabrina,Thank you for your kind review. We hope to see again soon.HBV Tram.

8/10 – Gut

Doris, Munich Germany

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Eine Oase yum Wohlfuehlen
wunderschoene Hotelanlage, freundlicher und guterService. Tolles Buffetessen, schoene Garteanlage mt Pool. Ruhigm sauber eund freundlichm sehr yu empfhlen.
Antwort von GM am 16. Jan. 2016
Dear Madame, thank you very much for your review. We are glad that you enjoyed our services and our facilities and we will do our best to maintain and improve every day to be able to deliver a wonderful experience to our Guests. Looking forward to see you again at our Hotel. Best regards.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Patrick, Germany

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sicher und ausgesprochen freundlich
Ein eher kleines aber feines Hotel, das angemessene Sicherheit mit einer schönen Lage am Meer, herzlichen und zuvorkommenden Service und gute Zimmerqualität bietet. Der "Oceanview" in einigen Zimmern ist sehr fein. Bei einem erneuten Aufenthalt unbeding wieder meine Wahl, da ich mich bei meinem ersten Besuch in Lagos sehr wohl gefühlt habe.

8/10 – Gut

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Junior Suite with Ocean view was quite nice, very comfortable bed, spacious bathroom, nice furniture, and linens. The grounds were well kept as was the swimming pool. Restaurants were easily accessible.
Aufenthalt von 10 Nächten im Mai 2024
Antwort von HBV am 24. Mai 2024
Good Day Paul, We really do appreciate your kind remarks and look forward to seeing you again at our property, have a wonderful day. Regards,HBV Team.

2/10 – Ungenügend

allene

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The property is actually a great property however they were remodeling the swimming pool area and they were workers and when I arrived they put me in a room Equipment all over the place
Aufenthalt von 19 Nächten im Januar 2024

8/10 – Gut

Mark D

Gut: Personal & Service
Nice place inside. But, pool area was not available some repair work being done.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HBV Team. am 11. Apr. 2024
Good Day Mark D, We apologize unreservedly for the pool area being closed on your visit to the hotel.We have totally renovated the pool area and the poolside is now open for you to enjoy on your next visit.Regards,HBV Team.

2/10 – Ungenügend

Motunrayo

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I hope this message finds you well. I noticed a few areas where cleanliness could be improved. I believe that maintaining a high standard of cleanliness is crucial for guest satisfaction. Here are some suggestions that might help enhance the overall cleanliness of your property. (1) Thorough Cleaning (2) Attention to Detail (3) Regular Inspections (4) Staff Training. Also, would you please process my "refund" for 1 night through Expedia that I did not stay at your hotel. Thank you.
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

Aiyelabegan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HBV am 30. Dez. 2023
We are truly appreciative of you taking the time out to review your stay with us. Have a blessed new year and hope to see you again soon.Regards,HBV Team.

10/10 – Hervorragend

Chinyere

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The people are nice. Great and friendly
Aufenthalt von 6 Nächten im November 2023
Antwort von HBV am 24. Nov. 2023
Good day Chinyere,We are delighted you enjoyed your stay at Hotel Bonvoyage and appreciate you taking time out to review us. Have a blessed day and we hope to see you again soon.Regards,HBV Team.

10/10 – Hervorragend

Evans

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable & Accommodating
The service people are polite and helpful opening doors carrying bags. Swimming pool very clean. Food is prepared well and presentation is exceptional. Laundry services are prompt and meticulous. I've stayed times and would not hesitate to return again. Stay here feels like home.
Aufenthalt von 1 Nacht im August 2023
Antwort von HBV Team am 3. Sept. 2023
Good day Mr Oriaikhi,We are delighted you had a pleasant stay with us and grateful you took time out to review us. We look forward to welcoming you back on your next visit. Regards,HBV Team.

2/10 – Ungenügend

Nneka

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I wish I could give this place 0 stars. The only thing going for them is the location and view of the Lagoon. Otherwise, it’s all terrible. I booked 3 nights and had to leave after the first night due to mold & blood stains found in my sheets. The mold was in the headboard and other parts of the room. I couldn’t sleep or breathe at night because I am allergic to mold. I decided to check out the next morning. They tried putting me in a different room and I just couldn’t stay. I requested for a refund and the hotel refused. I was happy to at least pay for the one night I stayed but the hotel kept the money for the remaining 2 nights. Secondly, they charge you for room service from the restaurant to bring you stale food. For your peace, health & safety — do not book here. I rarely leave reviews for places as I know running a business in Nigeria is hard but this was beyond unacceptable. Please beware.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von HBV Team am 9. Juni 2023
Good Day Nneka,We apologise for the negative experience you had with us, although we've had numerous guests that have been pleased with our service, one dissatisfied guest is one too many. The hotel didn't refuse to refund you for the 2 nights you paid for and didn't stay, this is news to us. The management takes guests complaints extremely seriously and will make sure our quality controls are tightened moving forward.Again, we apologise unreservedly for our shortcomings on this occasion and would ask that you get in touch with us, ask to speak to our MD to find a suitable resolution to the outstanding matter.HBV Team

10/10 – Hervorragend

Chukwuemeka

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service
Aufenthalt von 1 Nacht im März 2023
Antwort von HBV Tram am 4. März 2023
Dead Guest, we are over the moon that you were delighted with our service and hope to see you again soon.HBV Team

2/10 – Ungenügend

Stephen, Middletown

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No elevator, flooded bathroom and light went out twice at night. Also room has a persisting odor. I had to check out after one night of a 4 night stay and the hotel refused to refund the remaining 3 nights that I did not stay. Very disappointing and I feel ripped off.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von HBV Team am 23. Feb. 2023
Hello Stephen,I wasn’t aware of your concerns, as far as I was aware, you mentioned you wanted to check out for other reasons than what you’ve said in your review. I’m sorry about the experience you’ve at our hotel, kindly get in touch with us at the hotel and please ask to speak with the MD to see if we can find a way to resolve this amicably.Regards,HBV Team.

10/10 – Hervorragend

Janell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is the most amazing place to stay, but I’m reluctant to say that.., because I don’t want everyone coming here. My husband I met here and we’ve had many more experiences here. Just recently, his birthday. The owner was most accommodating to us, and I thank her and her son deeply. It was an amazing time. 🙏. Inshallah
Aufenthalt von 1 Nacht im Februar 2023
Antwort von HBV Team am 21. Feb. 2023
Hello Janell,We are so grateful you’ve taken time out to leave a lovely review and we appreciate your thoughts immensely. We hope you and your husband continue to enjoy our property and we look forward to welcoming back the both of you on your next visit. HBV Team.

10/10 – Hervorragend

Janell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2023
Antwort von HBV am 4. Feb. 2023
Hello Janell,We appreciate you taking time out to leave a review and are delighted at the rating we received! Have a blessed day and we hope to see you again soon.HBV Team.

6/10 – Okay

Shynita

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
… it was a nice experience. Thanks
Aufenthalt von 1 Nacht im Januar 2023
Antwort von HBV am 1. Feb. 2023
Hello Shynita, Thank you for taking time out to leave a review. We really do appreciate it and we hope to see you again.. Bon Voyage!.HBV Team.

8/10 – Gut

Holly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was nice overall. The pool area is very nice however it would have been nice if they had service for drinks and food by the pool. The room as good except the shower glass was a bit awkward and didn't open very well. Also the tv channels were continually breaking up or freezing and the tv had backlights that could be seen in the picture. Overall the hotel was acceptable.
Aufenthalt von 2 Nächten im Januar 2023
Antwort von HBV Team. am 29. Jan. 2023
Hello Holly,We appreciate your feedback and apologize unreservedly for the issues with the tv. We will get it resolved asap and hope to see you again soon, many thanks again for supporting our business.Regards,HBV Team.

10/10 – Hervorragend

Janell

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome place
Antwort von HBV Team am 24. Dez. 2022
We are over the moon that you feel this way about us and really appreciate you taking the time to leave a review.

10/10 – Hervorragend

Hannu

Aufenthalt von 4 Nächten im November 2022
Antwort von HBV Team am 24. Dez. 2022
Hello Mr Temonen,We’re glad you enjoyed your stay with us and are over the moon with your 10/10 rating!

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2022
Antwort von HBV Team am 29. Okt. 2022
Dear guest, We’re sorry we didn’t meet your expectations during your stay as your review suggests. Could you kindly give more information as to why this was the case and we would happily make the necessary improvements.Regards,HBV Team.

8/10 – Gut

Augustus

Gut: Sauberkeit, Personal & Service und Ausstattung
Pleasant staff, serene sea,view and quiet environment. Meals need to be improved.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von MD am 4. Okt. 2022
Thank you for the positive review, we hope to see you again soon.

10/10 – Hervorragend

Janell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property to stay at
Aufenthalt von 1 Nacht im August 2022
Antwort von MD am 13. Aug. 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.

8/10 – Gut

Tanysha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022
Antwort von MD am 13. Aug. 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.

10/10 – Hervorragend

Rolanda

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just did one night, everyone was very accommodating and the facilities were clean and my room was delightful
Aufenthalt von 1 Nacht im Juli 2022
Antwort von MD am 13. Aug. 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.

4/10 – Schlecht

Ahmed Abdelhamid othman

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the hotel location, but don’t like the hotel itself, it is very dirty (room, gym, pool area etc), the room furniture is very old and not in proper conditions , the AC was bad, room smell is bad , the toilet area is very narrow and annoying, The breakfast was very limited even they are not refill if something finished
Aufenthalt von 5 Nächten im Mai 2022

6/10 – Okay

CONOR

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
I'd not book here again
Staff friendly, only issue was poor state of barhroom, hot water supply via shower was brown, iron colour n smell. Broken tiles and door handle as well as no toilet paper on arrival. Breakfast set up very poor. Limited food (trays empty). Could improve but very much a has been hotel (look and feel).
Aufenthalt von 2 Nächten im April 2022

8/10 – Gut

Oleh

Geschäftlich gereist
Gut: Sauberkeit
Environment.
Aufenthalt von 3 Nächten im März 2022

2/10 – Ungenügend

teresa

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not clean. Refrigerator never worked. Room in poor condition. No hot water Would not recommended
Aufenthalt von 1 Nacht im Februar 2022

10/10 – Hervorragend

Janell

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beat place ever! My husband and I met here! It will forever be our go too! Love the area, close to most. You just have to deal with the traffic.. be patient. Your in a wonderful place! ❤️💯
Aufenthalt von 2 Nächten im Januar 2022

2/10 – Ungenügend

Oluwatobi

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Management is very poor.
Aufenthalt von 4 Nächten im Dezember 2021

2/10 – Ungenügend

Cyprian

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
The hotel is clean bit few of the dtaffs are rude. Also the maintenance is poor and check on process was very terrible.
Aufenthalt von 2 Nächten im Dezember 2021

10/10 – Hervorragend

Janell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Mine and my husbands favorite place to stay! ❤️💯
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von MICHAEL am 14. Dez. 2021
WOW,THANK YOU FOR CHOOSING US. WE LOOK FORWARD TO SEEING YOU AGAIN. LOVELY DAY FROM US DEARS.

10/10 – Hervorragend

Janell

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is such a special place. Always love it. Great food and accommodation!
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von MICHAEL am 14. Dez. 2021
WE DEEPLY APPRECIATE YOUR VISIT TO OUR EXQUISITE FACILITY. WE LOOK FOR TO SEEING AGAIN. LOVELY DAY!

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the environment inside the building . The beautifully designed flowers.
Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

Rachel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Highly recommend this lovely and peaceful hotel
Wonderful place for relaxation. Beautiful gardens and pool and lovely outlook to the water. The place is kept very clean, the staff are very helpful and friendly and the Chef makes delicious food. The only slightly less than excellent part was the shower fittings. Overall I would highly recommend this hotel and I would definitely come back if I have the chance.
Aufenthalt von 6 Nächten im August 2021

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
The bath tubs are very dangerous. I ask for a mat but was never able to attain one. Bad design all the way around in restrooms! Staff was super nice, beautiful property, but I wouldn’t recommend it to anyone because of my experience with the shower.
Aufenthalt von 10 Nächten im Juni 2021

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good
Aufenthalt von 2 Nächten im Mai 2021

6/10 – Okay

Cornelius

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Just ok
The surrounding area was very nice. Was not allowed to check in early but asked to have a seat as if we would be allowed in a reasonable amount of time. It was 11am. We sat til 11:30. If we couldn’t check in early they could have said so or let us know how long the wait would be. The floor in the room was dirty once we checked in. The place was nice along with surrounding areas, but it could’ve been better. We needed to extend but no one inquired until the day we were leaving and a new booking was already made at another hotel.
Aufenthalt von 2 Nächten im Mai 2021

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything went well. I’m more than satisfied with my stay here at the Hotel Bon Voyage!
Aufenthalt von 1 Nacht im Mai 2021

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Upon arrival was greeted by surly staff who acted as though it was a great favour for them to check me in. The room amenities were terrible the bathroom toilet was set at an angle down so that is one were to sit on it the cover would fall onto your back. The air conditioner was ineffective so little sleep after a long journey. The breakfast was abysmal shocking. I had booked for 3 nights but moved out after one i was definitely miss sold by Expedia on this hotel and wii be making representations to them
Aufenthalt von 3 Nächten im April 2021

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2021

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft
The staff was helpful and nice. The property is getting old, all rooms are not well maintained.
Aufenthalt von 1 Nacht im Februar 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best kept secret on the island. Amazing place I always love to go to!
Aufenthalt von 1 Nacht im März 2021

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pool area was clean, housekeepers were professional and thorough, receptionists were very helpful. Quite and calm environment, food was nice. Overall, hotel was satisfying.
Aufenthalt von 7 Nächten im Januar 2021

2/10 – Ungenügend

Roy vanderploeg

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Worse stay in a hotel ever
Nice hotel but lack in maintenance. Room ceiling full of mold. Hot water not hot. Checked in for a quiet new year night but got an illigal house party during curfew starting at 11pm and still ongoing at 4 AM when we checked out as the noise was deafening. Worst stay ever and not worth the money
Aufenthalt von 1 Nacht im Dezember 2020
Antwort von MIKE am 2. Jan. 2021
we sincerely apologize for every inconvenience you experience during your stayed in Hotel Bon Voyage. Our property(rooms)has been renovated recently . There will be significant improvement on your next visit concerning the raised points we promise.

8/10 – Gut

Okechukwu

Aufenthalt von 9 Nächten im Dezember 2020

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
I accidentally left a drawer full of belongings when I checked out. When I went back to pick up things that I realized I had lost they had a much larger bundle that I hadn’t realized I was missing
Aufenthalt von 3 Nächten im März 2020

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im März 2020