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Bewertungen von The Vic, Ascend Hotel Collection

4 out of 5
The Vic, Ascend Hotel Collection
123 Gorge Road East, Victoria, BC

Bewertungen

9,0

Wunderbar

511 von insgesamt 771 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
169 von insgesamt 771 Gästebewertungen haben eine Bewertung von 8 - Gut" "
58 von insgesamt 771 Gästebewertungen haben eine Bewertung von 6 - Okay" "
16 von insgesamt 771 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
17 von insgesamt 771 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,6/10

Personal & Service

8,8/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Marius

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Schöne und saubere Unterkunft mit bequemen Bett. Etwas merkwürdig war die Schiebetür zur Toilette. Das Hotel verfügt über einen Pool, genügend Parkplätze und eine kleine Lounge.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 22. Mai 2024
Thank you for the lovely review, Marius. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 – Hervorragend

Ulrich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ideal for short stay
Aufenthalt von 2 Nächten im September 2023
Antwort von Evergreen Guest Relations am 20. Sept. 2023
Wow, thanks for the big 10! We appreciate the review, and we're so glad you enjoyed your stay with us. Hope to see you again soon!

10/10 – Hervorragend

Melanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr nette Mitarbeiter, schöne saubere Zimmer. Zu Fuß in 35 Minuten am Parlament Parkplätze direkt vor der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von Evergreen Guest Relations am 25. Aug. 2023
Thank you for the feedback, Melanie. We're happy to hear our staff made a great impression on you. Our team is always ready to go the extra mile for our guests. We hope to see you again soon!

8/10 – Gut

Guido

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We have a really nice staiyng there. Adil the Receptionist was verey friendly and also helpfull. Our little Problems were going fast to solution with help of Adil. We are Very gratful
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Evergreen Guest Relations am 3. Juni 2023
Thank you for the feedback, Guido. We're very pleased you had a pleasant stay and we hope to see you again soon!

10/10 – Hervorragend

Guillaume

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bien!
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Betty

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
There was water on the carpet and all they did was put towels down and it didn't absorb it at all.We kept getting wethe.They didn't even offer us another room.It was drenched.I mean you step on it and it would splash
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

yanmei

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Omar

Gut: Personal & Service
Not bad
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Rhika Mae

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Qq
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Naotaka

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Jeff

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and updated rooms, great shower, comfortable beds. Having the diner attached was great, and the media/games room is a nice touch. The staff was super helpful, and the service was noticeably better than a lot of other places I've stayed. Price was good as well, I would stay again without hesitation, and would recommend to friends.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 22. Mai 2024
We appreciate the positive rating, Jeff. We're happy you enjoyed our beds; we know how important getting a goodnight's sleep is to our guests.

6/10 – Okay

William

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Property has potential but expensive immediate area has homeless people but there is no place to get coffee before 8 am. The room was small and there were issues with the curtains and the farmhouse door to the bathroom slipped off its track several times. I also slipped on the shower floor. Staff were all pleasant but not particularly helpful
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 22. Mai 2024
Thank you for the feedback, William. Your feedback lets us know where we can improve. We hope we have the opportunity to welcome you back again and show you an improved experience.

8/10 – Gut

Josiane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 22. Mai 2024
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 – Hervorragend

Johnson

Adil is nice guy great service highly recommended
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 22. Mai 2024
Love to hear that you enjoyed your stay, Johnson! We'll be sure to share this with Adil and the whole team!

10/10 – Hervorragend

Evan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 22. Mai 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

8/10 – Gut

Melvin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Enjoyed the games room ,clean and quiet and updated hotel. Kudos to Chris for finding my wife's jacket. Service was good., too. Price was high for the long weekend, though
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 22. Mai 2024
Thank you for the review, Melvin. Our Optimism lounge is a great spot to sit back and relax with friends and family.

10/10 – Hervorragend

Lesley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Right from Check In Chris was outstanding. We loved the room and enjoyed the poocorn while we watched a movie!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 22. Mai 2024
This feedback makes our day, Lesley! We'll be sure to share this with Chris and the whole team!

10/10 – Hervorragend

Keith

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a fantastic place for the price. If you’re looking for a top hotel then this probably isn’t for you, but for a cheaper hotel it’s one of the best. It’s clearly an old building that’s been updated, but has been updated well. The staff was the best I’ve dealt with in years. The games room was an awesome bonus and there’s an outdoor pool. We also got a free upgrade which was super great. Parking was a little difficult the first night, but was fine the rest of the way. Highly recommend for a cheaper hotel option.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 22. Mai 2024
Thank you for all the wonderful things you have to say about us, Keith. We are pleased to hear our staff made a great impression on you; we are very proud of our team, who are always ready to go the extra mile for our guests.

10/10 – Hervorragend

Sunvinder

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice Place and felt safe with family...
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 17. Mai 2024
Thank you for the great feedback, Sunvinder. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 – Hervorragend

Wilson, Prince George

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 17. Mai 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 – Hervorragend

Roxanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
There’s a few minor issues that I have addressed to the hotel concierge. it was about 3 to 5 inch blood stains near the elevators button (2nd floor). Hotel elevator mirror & walls should look decent. House keeping staff is awesome. All in all it’s a great hotel stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 17. Mai 2024
Thank you for the nice compliments, Roxanne. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 – Hervorragend

Jason

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was clean & staff were extremely friendly and helpful!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 15. Mai 2024
This feedback makes our day, Jason! We are very proud of our staff, who are always ready to go the extra mile for our guests.

6/10 – Okay

Erin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The area was very noisy and had very limited parking. It was a constant struggle to find a parking spot. The underground garage smelled of piss and cigarettes and was sketchy to park in. The staff was very nice however.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 15. Mai 2024
Thank you for the feedback, Erin. We are sorry to hear about the tight parking. We're thrilled to have been able to welcome so many families this summer.

8/10 – Gut

Kí

Gut: Sauberkeit, Personal & Service und Ausstattung
Hospitality was excellent and room was comfortable with good amenities. I appreciate their efforts to elevate the place.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 15. Mai 2024
We appreciate the positive rating, Kí. We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

10/10 – Hervorragend

lyman, ottawa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was fine
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
We're so glad to hear you had a good stay. See you next time!

8/10 – Gut

Terry

Mit der Familie gereist
Property is clean, rooms are renovated and clean but elevators and some amenities are just painted over and old. Nice and quiet in room for us so slept well, it was a good experience.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
Hi Terry - thank you very much for the review. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 – Hervorragend

George

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were clean, and comfortable, staff was friendly and helpful. We will definitely stay here again and wil recommend it to friends and family. It was extremely good value.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
Love to hear that you enjoyed your stay, George! We are very proud of our staff, who are always ready to go the extra mile for our guests.

2/10 – Ungenügend

AKASH

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Room service did not clean the room even though I specially requested the receptionist Adil Jaria to get the room cleaned before heading out for sightseeing. Even the towels were not replaced.
Aufenthalt von 2 Nächten im April 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
Thank you for the feedback, Akash. We are sorry to hear that your room did not meet your expectations. We will pass this feedback to our housekeeping team so that we can make improvements in our service.

10/10 – Hervorragend

Liang

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's very clean; but the housekeeping is not done daily, we didn't know that.
Aufenthalt von 3 Nächten im März 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
Thank you for the lovely review, Liang. We'll be sure to pass the positive feedback to our housekeeping team.

2/10 – Ungenügend

Daniel, Jakarta

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
We are sorry to hear that your recent stay fell short of expectations. We continuously search for opportunities to enhance our guests' experiences. How can we improve your experience?

10/10 – Hervorragend

Kristen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in was easy and friendly and our room was nice and clean!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
We appreciate the positive feedback, Kristen. We're happy to hear you enjoyed your room; our housekeeping team works hard to ensure does a great job at ensuring all our guests have a clean and comfortable stay.

10/10 – Hervorragend

abhishek

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was perfect stay!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 – Hervorragend

Satinderjeet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 – Hervorragend

Everett

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
Thank you for the great feedback, Everett. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 – Hervorragend

craig

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice room hotel priced right great stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
Thank you for the great feedback, Craig. We are delighted you enjoyed your visit and hope to see you again soon!

8/10 – Gut

Wayne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We enjoyed our stay at the Vic. Food was good at both locations there. Parking one evening was a bit of a pain, took us a while to find a spot. Overall we would stay there again, good location.
Aufenthalt von 2 Nächten im April 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
Thank you for the review, Wayne. We are delighted you enjoyed your visit and hope to see you again soon!

8/10 – Gut

Dave

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location. Away from expensive hotels near me he waterfront but close enough to Uber or cab.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
Thank you for the feedback, Dave. We value your feedback and are delighted to know that you found our location perfect for your visit.

10/10 – Hervorragend

Thomas

Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Shannon

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely fantastic service and so clean. Very happy with our stay here. After staying at another place up the road for the last few years switching to the Vic was an excellent decision. Very happy. Will be coming back. Your staff are incredible and clearly care about their hotel. It shows. Thank you!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 6. Mai 2024
We are thrilled to hear you enjoyed your time with us, Shannon! We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

8/10 – Gut

Leo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the Vic for the following reasons: - The building is a bit dated, but the recent renovation made it a comfortable stay (new bathrooms, rainfall shower with good water pressure, quiet fan in the bathroom, bright lobby, new lighting fixtures) - It's tucked away on a quiet street that feel safe and quiet - The room that we stayed in was quiet, even thought it was close to the elevator - The staffs were friendly, professional, and helpful - They have a multi screen TV in the amenity room that comes with a table tennis table, a foosball table, a popcorn machine, and board games. I saw guests gather there for hockey games and fun every so often. That gave the hotel a vibrant vibe. The only minor inconvenience is its location. Depends on where you need to go, you may need to drive through the surrounding residential area for 5-8 min before you hit the main roads. But given the traffic, the smaller road may be quicker at times. Overall, it was a pleasure and comfortable stay and I would stay there again.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 6. Mai 2024
Thank you for the feedback, Leo. We're glad you enjoyed our newly renovated hotel, and we can't wait to welcome you back again!

8/10 – Gut

Michael

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 13. Mai 2024
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 – Hervorragend

Philippe-olivier

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Evergreen Guest Relations am 6. Mai 2024
We appreciate the positive rating, Philippe-olivier. We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

10/10 – Hervorragend

Sylvanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Evergreen Guest Relations am 6. Mai 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 – Hervorragend

Allyshia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property. Clean. Rooms are updated. Parking was limited one night but staff was helpful. Great value for price.
Aufenthalt von 3 Nächten im April 2024
Antwort von Evergreen Guest Relations am 6. Mai 2024
Thank you for the lovely review, Allyshia. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 – Hervorragend

Rylie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were friendly and ready to assist with any questions. The rooms were modern and I enjoyed the space. Nice proximity to downtown and I enjoyed the TV options as well. I will book here again for my next trip to Victoria!
Aufenthalt von 2 Nächten im April 2024
Antwort von Evergreen Guest Relations am 3. Mai 2024
Hi Rylie - thank you very much for the review. We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

10/10 – Hervorragend

Sukhi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was perfectly located almost minutes away from most restaurants. Not too far from the inner harbor and some stunning hikes. For a weekend getaway, the Vic was a great hotel & staff were very kind
Aufenthalt von 2 Nächten im April 2024
Antwort von Evergreen Guest Relations am 3. Mai 2024
Thank you for the great feedback, Sukhi. We are very proud of our staff, who are always ready to go the extra mile for our guests.

2/10 – Ungenügend

Victoria

Aufenthalt von 1 Nacht im April 2024
Antwort von Evergreen Guest Relations am 22. Mai 2024
We are sorry to hear that your recent stay fell short of expectations. We continuously search for opportunities to enhance our guests' experiences. How can we improve your experience?

10/10 – Hervorragend

Yiying

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really friendly and nice place!
Aufenthalt von 1 Nacht im April 2024
Antwort von Evergreen Guest Relations am 3. Mai 2024
Love to hear that you enjoyed your stay, Yiying! We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 – Hervorragend

Ivan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tesla charger!!!!👍👍👍
Aufenthalt von 1 Nacht im April 2024
Antwort von Evergreen Guest Relations am 3. Mai 2024
This feedback makes our day, Ivan! We are delighted you enjoyed your visit and hope to see you again soon.

8/10 – Gut

Heidi

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The mattress was really comfortable and great quality. The bathroom fan was noisy, and hope this can be improved. The staff are friendly and the facilities are good. We enjoyed playing the table football and ping pong.
Aufenthalt von 2 Nächten im April 2024
Antwort von Evergreen Guest Relations am 1. Mai 2024
Thank you for the feedback, Heidi. We're happy you enjoyed our beds; we know how important getting a goodnight's sleep is to our guests.