Außenbereich

Bewertungen von Best Western Plus Burnaby Hotel

2.5 out of 5
Best Western Plus Burnaby Hotel
5411 Kingsway, Burnaby, BC

Bewertungen

8,8

Hervorragend

517 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
376 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 8 - Gut" "
75 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 6 - Okay" "
27 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,2/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Mathias

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Solides Hotel, teilweise abgewohnt
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Katharina

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a wonderful stay! The room was very spacious, tidy and clean. Skytrain is within 7 to 10 minutes walk and it is easy to get to the city center. The staff was super nice! We can definately recommend the hotel!
Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Eine solide Unterkunft. Preis-/Leitung gut, nicht's zu bemängeln.
Aufenthalt von 6 Nächten im Januar 2020
Antwort von Andrea am 1. Feb. 2020
Dear Valued Guest, Thank you for taking the time to review your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional overall, and I am delighted to hear that you found our hotel to be a great place to stay due to the value for price paid. I hope you were able to take advantage of our hotel's various amenities, facilities, and offerings on this visit. Should you ever have any questions, issues, or concerns during your stay, please do not hesitate to let us know as we have staff members available at our front desk 24 hours a day, 7 days a week to assist you. Thank you again for your review, and we hope to welcome you back for another stay soon. Kind regards, Andrea

8/10 – Gut

Christina

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Andrea am 7. Okt. 2019
Dear Christina, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is great to see that your stay with us has been enjoyable overall, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. Thank you again for your rating, and we look forward to welcoming you back for another stay soon. Kind regards, Andrea

10/10 – Hervorragend

Sebastian

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2019
Antwort von Andrea am 24. Sept. 2019
Dear Sebastian, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. Thank you again for your rating, and we look forward to welcoming you back for another stay soon. Kind regards, Andrea

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im September 2019
Antwort von Andrea am 17. Sept. 2019
Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional overall, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. Thank you again for your rating, and we look forward to welcoming you back for another stay soon. Kind regards, Andrea

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Zimmer sauber Personal freundlich Frühstück super macht satt
Aufenthalt von 2 Nächten im August 2019
Antwort von Andrea am 9. Sept. 2019
Dear Valued Guest, Thank you for taking the time to share your feedback and comments with us following your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional overall, and I am delighted to hear that you enjoyed the clean rooms, friendly level of service provided by our staff, and the great complimentary buffet-style breakfast. Thank you again for your review, and we look forward to welcoming you back for another stay soon. Kind regards, Andrea

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im August 2019
Antwort von Andrea am 9. Sept. 2019
Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. Thank you again for your rating, and we look forward to welcoming you back for another stay soon. Kind regards, Andrea

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Toller Ausgangspunkt für Städte Trip Vancouver. 10 Minuten zur Bahn. Frühstück im benachbarten Restaurant sehr geräumig und vielfältig im Vergleich. Zimmer groß und ok. Kühlschrank vorhanden. Sehr nette Hotel Managerin die morgens beim Frühstück rumgeht und nach Problemen fragt und tolle Tipps für Vancouver gibt
Aufenthalt von 4 Nächten im August 2019
Antwort von Andrea am 21. Aug. 2019
Dear Valued Guest, Thank you for taking the time to share your recent experience at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional overall, and I am delighted that you were able to take advantage of our hotel's complimentary offerings such as our buffet-style breakfast and our central and convenient location to public transportation options (bus and SkyTrain). Should you ever have any questions, issues, or concerns during your stay, please do not hesitate to let us know as we have staff members available at our front desk 24 hours a day, 7 days a week to assist you. Thank you again for your review, and we look forward to welcoming you back for another stay soon. Kind regards, Andrea

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2019
Antwort von Andrea am 21. Aug. 2019
Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is great to see that your stay with us has been enjoyable overall, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. Thank you again for your rating, and we hope to see you back for another stay soon. Kind regards, Andrea

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019
Antwort von Andrea am 14. Aug. 2019
Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I hope you were able to take advantage of and enjoy our hotel's various complimentary amenities and facilities on this visit. Thank you again for your rating, and we hope to see you back for another stay soon. Kind regards, Andrea

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Zimmer ausreichend groß, allerdings sind die Fenster nicht zu öffnen. Klimaanlage vorhanden, aber es wäre schön, auch mal frische Luft hereinlassen zu können ohne die Zimmertür offenstehen lassen zu müssen.
Aufenthalt von 11 Nächten im Juli 2019
Antwort von Andrea am 23. Juli 2019
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent experience at BEST WESTERN PLUS Burnaby Hotel. Please kindly note that because our hotel is in a style of a motel, the windows do not open as a safety mechanism for our guests as the entrance to the rooms are from the outside. If you have any questions about how to operate the HVAC machine on your next visit, please do not hesitate to contact our front desk staff, and they will be more than happy to show you how to change it to the settings you'd like. We have staff members available at our front desk 24 hours a day, 7 days a week to assist you with any questions, issues, or concerns you may have. Thank you again for your review, and I hope we will have another opportunity to welcome you back and provide you with a better guest experience. Sincerely, Andrea

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Andrea am 16. Juli 2019
Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is great to see that your stay with us has been enjoyable overall. However, I am sorry to learn that we did not exceed your expectations on this visit. Could you please let us know what exactly you did not like about your stay? We are always looking for ways to improve and would greatly appreciate your detailed feedback and suggestions. Thank you again for your review, and we hope you will give us another opportunity to welcome you back and provide you with a better guest experience. Kind regards, Andrea

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 4 Nächten im Juni 2019
Antwort von Andrea am 2. Juli 2019
Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional overall, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit Thank you again for your review, and we hope to see you back for another stay soon. Kind regards, Andrea

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Schöne Grösse vom Zimmer,allerdings sollte der Waschbereich besser abgetrennt sein.Frühstück ging voll in Ordnung.
Aufenthalt von 5 Nächten im Mai 2019
Antwort von Andrea am 4. Juni 2019
Dear Valued Guest, Thank you for taking the time to review your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional overall, and I am delighted that you were able to take advantage of and enjoy our hotel's complimentary buffet-style breakfast. It is also great to hear that you enjoyed the size of the guest room. Thank you again for your review, and we hope to see you back for another stay soon. Kind regards, Andrea

8/10 – Gut

Francine Mary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice efficient room. Every amenity was included and easy to access.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Elizabeth

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I feel the grounds where not well kept, overgrown lawn and they claim to be a pet friendly hotel but do not have a good area to take your pets.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Ming Daw

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good location And parking is convenient.
Aufenthalt von 14 Nächten im Mai 2024

10/10 – Hervorragend

Jennifer

Mit einer Gruppe gereist, Mit der Familie gereist
We were going to be arriving after 12 am, so we called to let them know. They stayed 20 minutes late so we could check in and then even walked us to our rooms and offered to carry our luggage. The room was what you expect from a Best Western, but the staff made up for any shortcomings.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Evelyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

gladys

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
safe and clean
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Robert, Mississauga

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was very nice and included breakfast was excellent. Only issue was moving luggage up and down stairs since no elevator available. Also, not sure what happened to the pool, but we were informed on arrival that it was out of service.
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Linda, Jasper

Mit dem Partner gereist
Gut: Ausstattung
Beautiful. Clean. Peaceful. Lovely amenities. Excellent.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Meenakshi

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Zustand der Unterkunft
Clean rooms
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Solomon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good orice
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Meighan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel itself is clean, well maintained and offers a decent continental breakfast. The rooms are average but also clean and functional. The mattresses could use an upgrade, and I wish the windows in the rooms could open to allow for fresh air. A great feature in room is the Nespresso coffee machine, it would be nice to see them offer creamers though, instead of powdered coffee mate. I don't know if it was specific to my room but it was really disappointing that I could hear the person in the room next to me talking on their phone (including hearing the person on the other end) and I could hear them watching TV etc. That was really lame. The entrance was a bit difficult to locate as bushes are covering the signage from the roadway. All around I would stay here again, it could just use a few upgrades for the price you pay.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Breakfast was excellent and staff very helpful
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Hayden

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was quite and very easy to get checked in.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A good affordable hotel. Nothing fancy but clean and organized. The breakfast is excellent with lots of options. The area is a bit gritty and noisy for a country folk like me.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jill

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff! Very nice clean property
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Brent

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Chi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
T
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Travis, Edmonton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Dyan

Gut: Personal & Service und Zustand der Unterkunft
The staff were all very nice and accommodating. I would stay here again for sure!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Carrol

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It appears to be an older property but well maintained and updated.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, easy to find,, near shopping, parking included, breakfast included. Very clean laundry area with ice machine and vending machine for convenience
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Candice

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They had a amazing breakfast. The staff was friendly.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Shravan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place to stay near Vancouver but away from the traffic with good access to Capilano Bridge , Surrey, cypress falls
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Ching Ko

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Maybe more water bottles if possible. We were given a good amount during our stay.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Antonius Van

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice with alot of restaurants
Aufenthalt von 8 Nächten im April 2024

10/10 – Hervorragend

KEVIN, KAMLOOPS

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Pablo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Ryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Joanne

Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Nitsan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel staff was very friendly, room was very clean and comfortable
Aufenthalt von 3 Nächten im April 2024
Antwort von Best Western PLUS Burnaby am 22. Apr. 2024
Dear Nitsan,Thank you for taking the time to share your review. It is wonderful to see that your stay with us has been exceptional overall. We sincerely appreciate your compliment on our clean room and superior level of customer service. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. Sincerely,RositaGuest Service

10/10 – Hervorragend

Lars

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A well run hotel. Better than average breakfast, and friendly, helpful staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Best Western PLUS Burnaby am 22. Apr. 2024
Dear Lars,Thank you so very much for taking the time to review. I am delighted to see of what an enjoyable stay you had and It's great to hear that you enjoyed our breakfast and the service provided by our staff. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business, and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

10/10 – Hervorragend

Scott

Gut: Sauberkeit
Very nice facility, friendly attentive staff, good breakfasts.
Aufenthalt von 5 Nächten im April 2024
Antwort von Best Western PLUS Burnaby am 22. Apr. 2024
Dear Scott,Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our friendly staff, nice facility, and good breakfast. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. We look forward to welcoming you back for another great stay in the future.Regards,RositaGuest Service

8/10 – Gut

Seyedmehran

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staffs. Convenient checking / check out
Aufenthalt von 3 Nächten im April 2024
Antwort von Best Western PLUS Burnaby am 22. Apr. 2024
Dear Seyedmegran,Thank you for sharing your positive experience. We’re glad to hear that you found th our staff were freindly and check out and in progress was convenient. We value your insights and will keep them in mind as we strive to enhance our guest experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service

10/10 – Hervorragend

Scott, Langley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good
Aufenthalt von 4 Nächten im April 2024
Antwort von Best Western PLUS Burnaby am 22. Apr. 2024
Dear Scott,Thank you so much for your amazing review about us. We strive to provide the best service for all our valued guests, and we are glad to hear that you had enjoyed stay with us. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

8/10 – Gut

Anita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I am not usually a fan of motels, but this was a good experience. Facility is older but very clean and comfortable. Bathrooms are small but I wasn't there for a spa ecperience. The staff were lovely, especially in the breakfast room and the ladies cleaning rooms. Front desk aren't as friendly ... Very much just get your request taken care without pleasantries. They could work on that a bit ... They a t a bit miserable. Breakfast is good! Overall a great stay in a convenient location. I was pleasantly surprised and would come again.
Aufenthalt von 2 Nächten im April 2024
Antwort von Best Western PLUS Burnaby am 22. Apr. 2024
Hello, Anita.Thank you for your feedback. We're glad that our central location and the friendliness of our breakfast attendant and room attendant added positively to your stay. However, I am very sorry to hear that our front desk agents are not friendly. We will be using your feedback to implement improvements to ensure we offer a better experience for our guests in the future. We appreciate your understanding of the property's age and are committed to providing a comfortable and enjoyable experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service