Lobby

Bewertungen von Eastland Suites Hotel & Conference Center

2.5 out of 5
Eastland Suites Hotel & Conference Center
1907 N Cunningham Avenue, Urbana, IL

Bewertungen

8,2

Sehr gut

437 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
345 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
120 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
49 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
54 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

sumi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall good
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Kai

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
There's a bad smell in the room.
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Vijay

Gut: Sauberkeit
Check in process was time consuming.. credit card machine was nkt working
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tamala AGM am 10. Mai 2024
I am sorry about the credit card machine. They were doing and upgrade and it was slow and not working correctly. The upgrade is done and it is working fine. I am sorry for the inconvenience

10/10 – Hervorragend

Dawn, Independence

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cleanliness. Great breakfast options. Swimming pool was warm. Nice amenities for the price & easy off & on I-75
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 8. Mai 2024
We are happy you had a great stay. Thank you for staying with us!

4/10 – Schlecht

David

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very dated.
Aufenthalt von 2 Nächten im April 2024
Antwort von Tamala am 29. Apr. 2024
Our property is an older property, but it is very clean. We just remodeled 16 rooms. You may have not got one of the remolded rooms.

10/10 – Hervorragend

Lauren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I forgot my id and was in town for marathon weekend and the front desk let me use my sisters id plus my insurance to get in no problem! Gave me peace of mind the night before the big race!
Aufenthalt von 2 Nächten im April 2024
Antwort von Tamala AGM am 29. Apr. 2024
Thank you for staying with us!

6/10 – Okay

aneta

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 29. Apr. 2024
Thank you for staying with us!

8/10 – Gut

Jennie

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place was well maintained but everything seemed very cheap. Like everything was new, but the cheapest new they could get. The pool is amazing and warm. The food was good but seemed like it had been sitting out a long time. Signs around the building reminding people of rules were off putting to me. Bed were comfy. Blankets and pillows left a lot to be desired. A lot of parking. Very clean and we felt safe. Overall I would stay again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 29. Apr. 2024
We are sorry about all the signs. We have guest from time to time check in and think they can do things that disturbs other guest

8/10 – Gut

Arpan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nice large pool, clean room. Ice machine is broken, some areas dark and rundown, breakfast options were average.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 29. Apr. 2024
We are so sorry about the ice machine. A party has been ordered. Also, guest can ask the front desk for ice anytime, and we will be glad to get it for you. Thank you for staying with us!

2/10 – Ungenügend

Yulian, Aurora

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
150$ per night? seriously? King size and sofa bed? unwashed, with stains on the bed sheet, Max price this «MOTEL» is 30$. Oh sorry, complimentary lunch is OK
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 23. Apr. 2024
I am so sorry there was an issue with you room. Please always contact the front desk if there is an issue with your room. They will be happy to move you to another room or send housekeeping to your room. Sorry you experienced an issue with your room.

2/10 – Ungenügend

Justin

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 24. Apr. 2024
We are not sure what happen with your reservation. If you contacted the front desk, they would happy to correct whatever the issue was.

10/10 – Hervorragend

Olha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 22. Apr. 2024
Thank you for staying with us!

8/10 – Gut

matthew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 18. Apr. 2024
Thank you for staying with us

10/10 – Hervorragend

Sheetal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location close to campus! Clean and spacious rooms! Stayed for mom’s weekend and they also provided shuttle service to and from campus ! Will def stay here again !! Thank you !!
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 15. Apr. 2024
Thank you for the kind review of our property. Thank you for staying with us!

10/10 – Hervorragend

Amanda Van

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 16. Apr. 2024
Thank you for staying with us!

8/10 – Gut

Bruce

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Eastland Suites used to be our favorite hotel in Urbana, IL because it was sparkling clean, the beds comfortable, quiet and the price is more reasonable than other same class hotels prior to Covid. It appears that it is short of manpower like other service industries after Covid. Over all though it is still a decent hotel. We will still be customers.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 15. Apr. 2024
We appreciate you staying with us and we do strive to have the rooms very clean. Thank you for staying with us!

10/10 – Hervorragend

Mikell

Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 8. Mai 2024
Thank you for staying with us!

10/10 – Hervorragend

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is an inexpensive, comfortable place to stay in Urbana. The property is a little old, but it is well maintained. I've stayed in much more expensive places in town that were not as well maintained.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 10. Apr. 2024
Thank you for staying with us!

10/10 – Hervorragend

Terry

Aufenthalt von 2 Nächten im April 2024
Antwort von Tamala AGM am 8. Mai 2024
Thank you for staying with us!

10/10 – Hervorragend

Min, Niskayuna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property in good condition
Aufenthalt von 1 Nacht im April 2024
Antwort von Tamala AGM am 2. Apr. 2024
Thank you for staying with us!

10/10 – Hervorragend

Jacob

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Tamala am 19. März 2024
Thank you for staying with us!

4/10 – Schlecht

Zoe

Mit einer Gruppe gereist
Gut: Ausstattung
Are bathtub was not clean the toilet would not flush and the lights would not turn on.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tamala am 14. März 2024
I am sorry you experienced and issue at our hotel. I do not have a registered complaint for this issue during your stay. The lights in the room are touch lights on the wall. If you experience and issue at our hotel during your stay, please contact the front desk immediately so they can get those issues correct or move you to another room.

2/10 – Ungenügend

John

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel looks like it used to be apartment complex. The room was not very clean never still hair In the tub and it was still dirty. The breakfast was terrible. All in all it's a glorified motel six, not worth the money
Aufenthalt von 1 Nacht im März 2024
Antwort von Tamala AGM am 4. März 2024
I am so sorry you experienced an issue during your stay. The hotel would be happy to correct the issues during your stay if you let the front desk know.

4/10 – Schlecht

Doug

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
We unfolded the sleeper sofa and there was mouse dirt in the bedding. They changed us to a different room and the sleeper had crumbs in that bed. There was a loud party at the hotel. Woman was screaming and yelling and the police had to come.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tamala AGM am 4. März 2024
I am so sorry there was an issue with your stay. I have sent your review to housekeeping department to get the couch bed corrected. You are correct. There was a couple that checked into the hotel and had an issue. Our staff, contacted the police and had them removed to keep them from disturbing other guest. I am sorry it affected you.

10/10 – Hervorragend

Joseph

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tamala AGM am 7. Feb. 2024
Thank you for staying with us

6/10 – Okay

DON

Gut: Sauberkeit und Komfort des Zimmers
Less than expected
The room itself and its amenities were very good. It was the rest of the stay that was disappointing. The hallways are dilapidated. Large and old holes in the carpeting. Checkin was disappointing and painful. No one was at the front at 9 pm. A sign said clerk would return in 15 min. It wasnt that long but uncomfortable waiting when you are tired from a drive and other activities. Although i had printed my reservation the clerk ignored any onformation on it and i had to go through a torturous checkin -- dramatic, but i was tired. Then the eke tronic credit card scanner rejected my card twice and the clerk had to slo-o-wly enter ut by hand. Breakfast a miserable experience. The milk dispenser was working. Gallon jugs of white and chocolate milk were swimming in a washpan filled with ice. The juice dispenser wasnt working. Warm juice in a carafe was set on the counter. The coffee machine wasn't working. The attendant pointed out instant coffee was availble -- he rattled a coffee carafe with instant coffee flakes to make one's own. If one doesnt return the room key card it is charged to your account -- but thexsugn didnt say how much. Ut us u likely this will be first option the next time i stay in the area.
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Valerie

Gut: Sauberkeit
Eastland Suites
We stay here a lot while traveling to see family. The price is good. It is usually very clean . The beds are comfortable. It’s close to everything.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ahmed am 19. Dez. 2023
Thank you for the great review of our property. Thank you for staying with us!

6/10 – Okay

Veronica L

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Decent place
Stay was great we were there for 2 nights... 2nd night they put a couple above us there kids ran around til 1 am stomping n screaming ... we had to get up at 6 am for work
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ahmed am 19. Dez. 2023
I am so sorry you experienced an issue with noise for your stay. Always contact the front desk right away so the issue can be corrected. Thank you for staying with us!

2/10 – Ungenügend

ANTON

Aufenthalt von 2 Nächten im November 2023
Antwort von Ahmed am 19. Dez. 2023
I am so sorry you experienced an issue with your stay.

10/10 – Hervorragend

Virginia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I enjoy when I walk into a room and fresh bed linen and washroom have all essentials you need. It's always comfortable when I stay.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ahmed am 19. Dez. 2023
Thank you for the great review of our property and thank you for staying with us!

10/10 – Hervorragend

Jennifer

Aufenthalt von 2 Nächten im November 2023
Antwort von Ahmed am 19. Dez. 2023
Thank you for staying with us!

4/10 – Schlecht

Serina

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
So many things on property were out of order, such as water fountain, ice machine, juice dispenser at breakfast. The fridge in the room was not working. Drainage was very slow in the shower.
Aufenthalt von 1 Nacht im November 2023
Antwort von Tamala AGM am 3. Nov. 2023
I am so sorry there was an issue with your stay.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Rug
Rug was not vacuumed. Felt dirty on feet.
Aufenthalt von 1 Nacht im November 2023
Antwort von Tamala AGM am 3. Nov. 2023
I am so sorry their was an issue with your room.

10/10 – Hervorragend

Michelle

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 2. Nov. 2023
Thank you for staying with us!

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nothing special but clean and quiet.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 2. Nov. 2023
Thank you for staying with us!

10/10 – Hervorragend

Holly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Older property but cery clean and tisy
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 2. Nov. 2023
Thank you for noticing our property is clean and tidy. Thank you for staying with us!

6/10 – Okay

Jason

Geschäftlich gereist
The people at registration weren't very friendly. Didn't smile.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 30. Okt. 2023
I am so sorry there was an issue at our hotel. I appreciate you bringing this to my attention

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The food for breakfast was pretty bad. The food was cold on both days we were there, they did not have drinks, and the coffee dispenser was empty. Staff were very nice behind the desk and the room was fine. Great shower.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Tamala AGM am 30. Okt. 2023
I am so sorry about the breakfast, I will look into this to see what happen. I am sorry their was an issue.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasantly Surprised
I've stayed at many Champaign-Urbana hotels when attending Illinois Football home games. Had never stayed at Eastland Suites Hotel before and was pleasantly surprised. Both the grounds and the hotel facilities were clean and well maintained. The hotel serves a good hot breakfast too. I will definitely return on future trips.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 24. Okt. 2023
Thank you for your kind words of our property. Thank you for staying with us!

8/10 – Gut

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Tamala AGM am 24. Okt. 2023
Thank you for staying with us!

4/10 – Schlecht

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Argument right outside our room all night long. Ended with cops showing up in morning. Paint peeling off wall in bathroom. Couch was broke down and old. Over all was clean. Not comfortable.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 24. Okt. 2023
I am so sorry there was an issue with your stay. Anytime you have issues, please immediately call the front desk so they can get the issue corrected right away,

8/10 – Gut

Dawn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Old building but clean
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 17. Okt. 2023
Thank you for staying with us!

8/10 – Gut

Daniel

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Our room was clean and updated. The staff was helpful.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 17. Okt. 2023
Thank you for staying with us!

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, updated interiors, great staff
The owners have great job updating this former motel. The outside might look 1970's but the interior is 2023. Friendly and helpful staff.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 15. Okt. 2023
Thank you for much for staying with us!

8/10 – Gut

Marie

Mit der Familie gereist
This property is quite beautiful and large. Be prepared to use a different entry door than the lobby to access your room. My room was spacious, clean and comfortable. However, the furniture in my room could be easily beautified with a coat of varnish.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 15. Okt. 2023
We are in the process of remodeling some rooms and getting new furniture in them Thank you for staying with us!

8/10 – Gut

Valerie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay
We always stay here because its a good price. Its an older motel but kept up pretty good. Its always clean but this time the rug had stains on it. The staff are very friendly. The Indian lady who was a maid and also worked in the breakfast room was especially nice. Forgot her name but it started with a P.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 15. Okt. 2023
Thank you so much for your kinds words. Her name is Praveena. Yes she is great, Thank you so much for staying with us!

8/10 – Gut

Erin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good just a little older
I had 4 problems which were all fairly minor. 1. I could not find anywhere if breakfast was included,when i went down to breakfast the juice machine was broken. 2. There was no signage pointing to where anything is. 3. Our in room safe ,that we had not touched, made a screeching alarm sound for about 30 sec at 6:30 in the morning 4. When i came in to check in when it was time the clerk was not the friendliest person. The woman who was manning the desk the 1st time i came in when it was too early to check in was fine though.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 30. Okt. 2023
I appreciate you brining all these issues to my attention. I am so sorry there was an issue with your stay.

8/10 – Gut

Roopendra

Mit der Familie gereist
Good for your money
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 10. Okt. 2023
Thank you for staying with us!

2/10 – Ungenügend

Verifizierter Reisender

Do not stay there!
Rooms stinks , first room stinks, second room stinks, third room stink, toilet doesn’t flush. Pay little more for better place.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 10. Okt. 2023
I am sorry you experienced and issue with your stay,

4/10 – Schlecht

Chloe

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tamala AGM am 10. Okt. 2023
Thank you for staying with us!