4/10 – Schlecht
Michaela N.
12. Aug. 2025
Verbesserungswürdig: Sauberkeit
Save your money.
We got to the condo and there was hair in the shower that obviously wasn’t ours. Dishes still had food residue, only half a roll of toilet paper (which we found out later was a “starter supply” we ran out and there were no other rolls. I messaged the property manager and they said we needed to supply our own. Never in our years of staying at this complex (using other vacation rental companies) have we ever had to supply our own trash bags, toilet paper, paper towels, sponges or dish soap. This was beyond unbelievable. After spending so much money AND staying with them for over a week all they could supply was half a roll of toilet paper and one trash bag. What a joke. Also thought it was very tacky for the cleaning lady to leave a tip envelope after leaving the dishes dirty and hair in the shower. That wasn’t all. The tv was slow, the outlets sparked and some didn’t work. The light in the bedroom flickered. There was no tv in the bedroom (in other condos we’ve rented there was at least a small one) toilet was stopped up when we arrived and the plunger was broken when we went to use it.We’ve been staying at SBRC since 2022 and never had a bad experience until staying in this condo with this rental company. Definitely left a bad taste in our mouth.
Michaela N.
Aufenthalt von 9 Nächten im August 2025
