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Bewertungen von The Diana Suite Tuban

4 out of 5
The Diana Suite Tuban
Jalan Puri Gerenceng 46B, Tuban

Bewertungen

8,4

Sehr gut

31 von insgesamt 85 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
40 von insgesamt 85 Gästebewertungen haben eine Bewertung von 8 - Gut" "
10 von insgesamt 85 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 85 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 85 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

9,0/10

Personal & Service

8,0/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Wolfgang

Gut: Komfort des Zimmers
Schön gross, aber nicht mehr ganz so neu...
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Gustu am 30. Juli 2018
Dear Value Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades, we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

AGNES

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Little bit far from road, but walkable to mall and shops
Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Vivien

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023

4/10 – Schlecht

Pamela

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The site photos don't reflect the current condition of the property.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Yew Seng

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I accidentally left my laptop charger upon reaching my destination. Emailed the hotel and later received a reply from them that they found it and will keep it for me. Got my friend to retrieve it. All is good. Well done to the housekeeping and front desk of Diana Suite.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Junus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
perfecte plek om je laatste dagen in bali door te brengen. Vlakbij het vliegveld. We hadden gevraagd voor een late checkout. Vooral top als pas in de avond vliegt. personeel was aardig en staan altijd voor je klaar.
Aufenthalt von 4 Nächten im September 2023

10/10 – Hervorragend

MIURA

Gut: Personal & Service
I stayed for two weeks. As in other people's evaluation,The facilities are I stayed for two weeks. certainly slightly degraded over time. The amount of water in the shower was not enough because of the old shower head. But it can be solved with a small renovation… The location is certainly not convenient. That can also be solved with a rental motorcycle or taxi… …I'll say it based on that… Slightly cheap hotel fee, A room larger than the average. .. And I want say above all… The kindness and smile of the all staff to make up for those inconveniences. The all staff's generous consideration for guests to be comfortable… All of them made my stay comfortable! I'm sure I'll choose their kindness and smiles over some inconveniences. I'm sure I'll be back again! (It is a hotel that will be really comfortable if it is renovated.)
Aufenthalt von 14 Nächten im Juni 2023

10/10 – Hervorragend

Agustinus

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023

2/10 – Ungenügend

Chloe

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Toilet water leaking into the shower.. We checked in and upon arriving to the room noticed toilet water leaking into the shower. We noitified staff to which there was apparently no other rooms available. When asking for a refund due to no rooms and the unsafe conditions of the property we were denied and left a day early on a loss.
Aufenthalt von 2 Nächten im Mai 2023

8/10 – Gut

Sophie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023

10/10 – Hervorragend

Vern E

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Another great stay
We enjoyed our third stay here. Lovely suite. Great food for dinners and wonderful pool.
Aufenthalt von 5 Nächten im April 2023

8/10 – Gut

Lorraine

Gut: Sauberkeit
Bon rapport qualité prix.
Hôtel pas luxueux mais propre et bien situé par rapport à l'aéroport. Bon rapport qualité prix.
Aufenthalt von 3 Nächten im März 2023

10/10 – Hervorragend

Noorafisah

Mit einer Gruppe gereist
A gem close to AIRPORT!
Aufenthalt von 5 Nächten im März 2023

6/10 – Okay

Stanley, Sacramento

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The Bed was very uncomfortable because it was 2 Twin mattresses shoved together! Bed covering was also for 2 Twin mattresses!
Aufenthalt von 3 Nächten im November 2022
Antwort von Anggie Tegar am 30. Nov. 2022
Dear Stanley,Greetings from The Diana SuitesThank you for your kind review to our propertyYour review is very important for us to upgrading our service in the futureShould you need further assistance, please feel free to contact us

10/10 – Hervorragend

mina

Gut: Personal & Service
Aufenthalt von 1 Nacht im November 2022
Antwort von dede am 16. Nov. 2022
Dear Valued guest thank you for your well review glad to welcoming you back for your next vacation Thank you Kind regards

10/10 – Hervorragend

Cary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A good economical hotel. We used to pass a place to take a nap and shower before I international flight. Provides very good value.
Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

florence

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bien pour l'aeroport
Etape avec un bon rapport qualite prix avant de prendre un avion
Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely decor, friendly staff, clean rooms Unfortunately terrible water pressure in bathroom
Aufenthalt von 1 Nacht im März 2020
Antwort von Gustu am 14. Apr. 2020
Dear Valued guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

Linda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ok for transit accommodation
Fine for a late night transfer. Airport pick up was free. Customer service was great, prompt answering of emails, quick check-in. Older building. Clean but lacking in amenities
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Gustu am 2. März 2020
Dear Linda, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is a great bargain for the price. The rooms are big and comfortable. The staff is friendly, responsive and helpful. They have an awesome breakfast bar. I will for sure stay there again next time I am in Bali.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Gustu am 2. März 2020
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Gustu am 21. Feb. 2020
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

Miia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Gustu am 21. Feb. 2020
Dear Miia, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Gustu am 13. Jan. 2020
Dear Values guest, Thank you for taking the time to review our property. We appreciate if you are input your comments regarding to our customer service and ongoing upgrades and we assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

Ben, Bangkok

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property, great value near airport. Quiet hotel near airport with helpful staff and pickup/drop off. Breakfast isn’t wonderful, more barebones.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Gustu am 9. Dez. 2019
Dear Ben, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Zustand der Unterkunft
The staff really did not try to help out us , they did not help with luggage when we first entered the hotel ,
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Gustu am 9. Dez. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful and friendly staff. Drcent pool, close to airport, and nice complimentary breakfast. Had a great dinner and a couole happy hour beers as well.
Aufenthalt von 1 Nacht im November 2019
Antwort von Gustu am 2. Dez. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place, lovely staff - will be back - but hope they fix the toilet that doesn't flush in the meantime!
Aufenthalt von 1 Nacht im November 2019
Antwort von Gustu am 2. Dez. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2019
Antwort von Gustu am 15. Nov. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

GARY

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Focus here on the tranquil location, size of rooms
The focus here was the quietness of the location, size of suite for the price we paid. The down side, which is not an issue, is you are not close walking distance to anything, you're around 1km away. That is far to walk when between 11am and 3pm when it is really warm. Breakfast was really simple, others may complain about very small spread but again, for the price, who is complaining - besides we are not big on breakfast anyway. If you are after a quiet retreat, not into brekky, for a good room rate, 3 mins from airport. This is good value..
Aufenthalt von 4 Nächten im November 2019
Antwort von Gustu am 15. Nov. 2019
Dear Gary, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

Joachim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spacious rooms
Spacious rooms, refressing swimming pool
Aufenthalt von 1 Nacht im November 2019
Antwort von Gustu am 12. Nov. 2019
Dear Joachim, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for an overnight stay between the airport and my next destination. Room was clean, quiet, the staff were delightful!
Aufenthalt von 1 Nacht im November 2019
Antwort von Gustu am 11. Nov. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The sttuff was nice and the room is clean we love it
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Gustu am 5. Nov. 2019
Dear Values guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Gustu am 5. Nov. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Gustu am 24. Okt. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

CHUL

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
밤비행기로 귀국하시는 분들께 가성비 갑! 객실컨디션 최상!
발리에서 마지막으로 돌아오던 trangit 7시간 으로 이용했습니다. 공항 5~10분거리라 공항이동하기에 용이합니다. 다른 호텔에서 체크아웃하고 이곳으로 이동해서 휴식취하다 밤 비행기 타기엔 훌륭합니다. 외관은 작은 모텔같은 느낌인데 놀라운 것은 객실이었습니다. 거실이 별도로 분리되어 있는 넓은 객실, 에어컨 성능은 너무도 훌륭했구요. 객실의 면적은 4성급 호텔만큼 넓고, 안락했습니다. 밤 9시쯤 프론트에서 연락이 오더군요. 언제 공항 나가냐고. 승합차로 공항 셔틀도 운행합니다. 50000 루피아. 그랩택시 부르려다 호텔셔틀이 낫겠다싶어 이용했습니다. 숙박용도로는 권하지 않지만, 발리도착 혹은 귀국시에 트랜짓으로는 만족도 높습니다.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Gustu am 21. Okt. 2019
Dear Chul, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Gustu am 21. Okt. 2019
Dear Mark, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

LETICIA, Melbourne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good but not what I was expecting
It’s was good but not what I was expecting
Aufenthalt von 1 Nacht im September 2019
Antwort von Gustu am 8. Okt. 2019
Dear Leticia, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Is heerlijk verblijf om je eerste en laatste nachten in Bali te verblijven ivm dichtbij het vliegveld. Personeel staat klaar doet alles voor je. Topverblijf, netjes, goed onderhouden.
Aufenthalt von 2 Nächten im September 2019
Antwort von Gustu am 4. Okt. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
잠깐 묵기에 그냥저냥
공항근처라 밤늦게도착한 첫날 묵었다. 가깝다고 걸어가다 엄청고생, 인도가 제대로 안되잇어 험난, 택시를추천, 기본요금거리. 숙소 스탭은 친절햇다, 지친 우리의 짐을 2층에 올려주구 아침에는 드라이기를 요청하니 갖다줌, 근처에 와카나 헤리티지 식당이 걸어서 5분거리 추천.
Aufenthalt von 1 Nacht im September 2019
Antwort von Gustu am 2. Okt. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place for the price. Close to airport. Offer free pickup. Clean rooms friendly staff . 👍
Aufenthalt von 1 Nacht im September 2019
Antwort von Gustu am 1. Okt. 2019
Dear Value guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im September 2019
Antwort von Gustu am 17. Sept. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I was supposed to be met at the airport but ended up taking a taxi.
Aufenthalt von 1 Nacht im September 2019
Antwort von Gustu am 17. Sept. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
For me the best place to stay in Bali for the first couple of days to settle down.. It’s near the airport.. The staff is always friendly, if they can they would help u in every kind of way.. This is the 2th time I came to this hotel.
Aufenthalt von 2 Nächten im September 2019
Antwort von Gustu am 17. Sept. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019
Antwort von Gustu am 3. Sept. 2019
Dear Orbitz, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good food
Very good food to a good price. Nice pool. Big room. Little dirty bed clothes and cleaning could be better.
Aufenthalt von 3 Nächten im August 2019
Antwort von Gustu am 3. Sept. 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

8/10 – Gut

Shelley

Gut: Sauberkeit und Personal & Service
Ok for a one night stop over.
This hotel is fine for a one night stop over. We arrived late and just needed a bed as we had a morning boat to catch to Lembongan. Our room was large, bathroom could do with an overhaul, aircon too noisy to leave on during the night. Woken early to the tunes from the mosque nearby. Buffet breakfast was tasty.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Gustu am 5. Aug. 2019
Dear Shelley, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely staff, great service, close to the airport so perfect for late night arrivals or the night before a departure :)
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Gustu am 8. Juli 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
It is close to the airport, strange variety for breakfast - in between west and east options, which could be improved.
Aufenthalt von 1 Nacht im April 2019
Antwort von Gustu am 8. Juli 2019
Dear Values Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali. Thank you. Best Regards, Gustu

6/10 – Okay

JM, New York City

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
If you’re looking for a place to stay for a night or two this hotel will do. However, I wouldn’t recommend anyone stay at this hotel for the duration of their trip. While it was cost effective, you can see those savings in the cleanliness of the room and linens. The staff were quite friendly though.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Gustu am 28. Mai 2019
Dear JM, Thank you for your comments. We apologize for the inconvenient that you encountered during your stay. This is not the type of review that we like to see. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best regards, Gustu