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Bewertungen von Motel 6 Truth Or Consequences, NM

2 out of 5
Motel 6 Truth Or Consequences, NM
2151 N Date St, Truth or Consequences, NM

Bewertungen

6,4
142 von insgesamt 668 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
166 von insgesamt 668 Gästebewertungen haben eine Bewertung von 8 - Gut" "
144 von insgesamt 668 Gästebewertungen haben eine Bewertung von 6 - Okay" "
101 von insgesamt 668 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
115 von insgesamt 668 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,6/10

Sauberkeit

7,4/10

Personal & Service

6,0/10

Ausstattung

5,8/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Frida

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First they called us 3 hours after check to let us know that the water heater went out and that wed get a discount when we got to the motel , when we did the guy said he could not refund me any of the amount paid and he COULD NOT give me my discount . There were ROACHES there was PEE IN THE TOILET ALREADY WHEN WE ENTERED THE ROOM we felt extremely itchy in the morning and ONTOP OF IT ALL THERE WERE MICE no water came from the sink or the shower/bathtub and we only got to flush the toilet ONCE DO NOT STAY HERE
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

David

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
No hot water and leaky sink pipes
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Tyler

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very old rooms, not a clean feel. Dirty remote. Cheap price and close walking distance to McDonalds was the only perk
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

edna

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No refrigerator no microwave no coffee maker in room torn bedspread..tv sucks not clear by the time u find a channel the movie was over don't know if the remote sucked had to climb stairs and have 2 really bad knees
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 20. Mai 2024
Hi Edna,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ungenügend

Jennifer

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Place was filthy smelled awful seems like it’s run by a bunch of weirdos .i came at 430pm not one clean room , so noisy couldn’t get a clean washcloth and had to clean disgusting a/c coils everything coming off the walls tv poor condition WiFi didn’t work at all seems like building should be torn down
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Brand Experience Team am 20. Mai 2024
Hi Jennifer,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 – Okay

Michelle

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
There was no refrigerator, microwave or coffee pot. Just a bed, TV and bathroom.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Brand Experience Team am 13. Mai 2024
Hi Michelle, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 – Gut

Mack

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent access to I-25 without being too close.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nancy Y. am 1. Mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 – Okay

Hanz

Geschäftlich gereist
Gut: Personal & Service
Staff at this hotel are amazing. Very friendly and helpful. Hotel itself is not so nice, but it’s to be expected with motel 6.
Aufenthalt von 2 Nächten im April 2024
Antwort von Nancy Y. am 1. Mai 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 – Hervorragend

Erik

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Julie

Gut: Ausstattung und Zustand der Unterkunft
I liked the price.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 16. Apr. 2024
Hi Julie, Thank you for positively rating your stay!Natalie #Team6

2/10 – Ungenügend

John

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms were not cleaned. So we left and went somewhere else. Would not recommend going there.
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 8. Apr. 2024
Hi John,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 – Okay

Deborah flores

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Gilbert

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
It wasn’t a bad stay the only thing is the place is a bit old needs some updating. Some of the stuff also doesn’t work as great such as the shower faucets definitely need to be improved.
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 25. März 2024
Hi Gilbert,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 – Ungenügend

Renae

Mit der Familie gereist
We booked a room after the majority of other hotels were full. Arrived at 8:15 pm and were told our room wasn’t ready yet as they only had one cleaner. The area around the hotel was sketchy. We opted to drive 2 more hours to Albuquerque.
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 25. März 2024
Hi Renae,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 – Okay

Emilio

Geschäftlich gereist
Gut: Personal & Service
Clean comfy bed , dirty restroom not cleaned properly, no water at night due to repairs
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 25. März 2024
Hi Emilio,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 – Ungenügend

Luis

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Brand Experience Team am 28. März 2024
Hi Luis,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 – Okay

Charles

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
No pillow cases, no soap or shampoo, no wash cloth, burn hole in cover, occupant noise above our room through most of the night. Night manager was friendly, provided pillow cases.
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 18. März 2024
Hi Charles, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 – Ungenügend

Viktoria

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was absolutely disgusting. The room I received was dirty and a lot of the rooms were! I ended up requesting a refund and not staying because it was disgusting
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 18. März 2024
Hi Viktoria, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 – Ungenügend

Karen

Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Ruby, Zimmerman

Gut: Sauberkeit und Ausstattung
The room was clean, close to shopping & some restaurants. Located near drop off for bus-El Limousine. The hot springs are located downtown, which has a different vibe to it.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brand Experience Team am 11. März 2024
Hi Ruby,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 – Okay

Floyd

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Staff was friendly
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 11. März 2024
Hi Floyd,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 – Okay

ROBBIN, Manchester

Gut: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Gilbert

Gut: Personal & Service
Could be updated but for the price it was a place to rest the old dogs for the night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nancy Y. am 5. März 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 – Schlecht

Tammy, Colorado Springs

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nancy Y. am 7. März 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 – Ungenügend

Traci

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This motel was both dirty and uninviting. The manager on duty was very unapologetic. The dogs were barking so loud. It was just gross gross gross gross.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 26. Feb. 2024
Hi Traci,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 – Okay

Alfred

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brand Experience Team am 7. Feb. 2024
Hi Alfred,Thank you for positively rating your stay!Lilith#Team6

2/10 – Ungenügend

David

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
People had dogs in thier room that barked or howled most of the night
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brand Experience Team am 6. Feb. 2024
Hi David,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 – Hervorragend

Mark

Gut: Sauberkeit und Personal & Service
All was ok.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brand Experience Team am 6. Feb. 2024
Hi Mark,Thank you for the perfect rating!Lilith#Team6

8/10 – Gut

Lorayne

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
It served my purpose as just a place to stay overnight while traveling with my dogs.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brand Experience Team am 29. Jan. 2024
Hi Lorayne, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 – Hervorragend

Tom

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Kaleb

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sophia CSR am 16. Jan. 2024
Hi Kaleb,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 – Okay

Frederick

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Great front desk staff personalities
If the room would've been half as good as the front desk staff, it would have been tolerable, but it wasn't.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sophia CSR am 12. Jan. 2024
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 – Okay

Michele

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sophia CSR am 9. Jan. 2024
Hi Michele,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 – Gut

Linda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable room, excellent staff
This is truly a pet friendly hotel, at no extra charge. The check-in staff were wonderful. They went the extra mile to assure our comfort! The price was perfect for a 2 star hotel. People who complain about the amenities need to pay more for a higher star and stay away from pet friendly accommodations. I am happy with a clean, comfortable room, a shower and TV. I would not hesitate to stay here again!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sophia CSR am 9. Jan. 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

6/10 – Okay

LYLE

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
It is a Bed. Sheets were clean but dust on lots of the flat surfaces. Bath room very small.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 30. Dez. 2023
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 – Gut

Peace

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Sophia CSR am 30. Dez. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 – Ungenügend

Giovanni

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 21. Dez. 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 – Hervorragend

Reymundo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 10. Dez. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 – Hervorragend

Randolph

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 10. Dez. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 – Gut

miguel

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im November 2023
Antwort von Sophia CSR am 30. Nov. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 – Gut

Lyle

Aufenthalt von 1 Nacht im November 2023
Antwort von Sophia CSR am 18. Dez. 2023
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

8/10 – Gut

Anita

Aufenthalt von 1 Nacht im November 2023
Antwort von Sophia CSR am 24. Nov. 2023
Hi Anita,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 – Gut

Eduardo

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Sophia CSR am 7. Nov. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 – Ungenügend

Christopher

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sophia CSR am 31. Okt. 2023
Hi Christopher,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 – Okay

Jolene

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sophia CSR am 31. Okt. 2023
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

2/10 – Ungenügend

Patrick

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sophia CSR am 11. Nov. 2023
Hi Patrick,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 – Okay

Michael

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Although the beds were made, the sheet was distressed.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sophia CSR am 17. Okt. 2023
Hi Michael,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

2/10 – Ungenügend

Jenifer

Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in @ 11,we arrived at 5.Took at least 20 minutes in stinky lobby even though pre-paid. Att. tried to charge again! Climbing stairs it was obvious filthy. At our room, door open, garbage all over, beds not made, blankets still in dryer, and there was a man urinating in the toilet, but he (Chris) turned out to be the nicest person there. There was loud profanity, and angry claims that staff had left before cleaning TWO rooms, although there was already one mad guy in the lobby, and another after us. Tried to get us to leave for half hour, but we had hauled all of our bags and drinks and food up the stairs, so we put it all on the table and watched. No microwave, no mini-fridge, 1 washcloth, 1 hand towel and 2 towels for two people for 2 days. The curtains are only about half connected to the rod. The safety latch on the door was busted. The walls and floors were dirty, and even had broken glass left. The TV was tiny, old, and had actual static lines running across the screen like back in the 60's, and that was on all of the 12 or so available channels. The second morning, we were locked out, needed new key passes but the desk attend. were in a car outside the largest window in the lobby smoking dope and we had to go out and yell at them to come in and fix our cards. The only I have is nice area at back of parking lot for my dog to take a dump.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sophia CSR am 17. Okt. 2023
Dear Guest,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. I hope you will give us another opportunity to provide you with a better stay.

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Disgusting . Didn’t have enough clean towels. Only one I. My room. When I asked for another, they could only give me a face towel and a bath mat. I had to go to the laundry room to ask for one.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sophia CSR am 16. Okt. 2023
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

2/10 – Ungenügend

William

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sophia CSR am 16. Okt. 2023
Dear Guest,Sad to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.