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Bewertungen von Hilton Garden Inn Silverstone

3.5 out of 5
Hilton Garden Inn Silverstone
Silverstone Circuit, Towcester, England

Bewertungen

8,6

Hervorragend

194 von insgesamt 328 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
79 von insgesamt 328 Gästebewertungen haben eine Bewertung von 8 - Gut" "
26 von insgesamt 328 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 328 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 328 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

8,8/10

Personal & Service

9,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I mean, a hotel at a race track....how much better can it get?
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Emily am 24. Feb. 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay and we hope you chose to stay with us again in the future.

8/10 – Gut

Gregor

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel; mega Lage; leider kein Parkplatz; Frühstück könnte für diese Klasse umfangreicher und liebevoller sein. Keine kleinen USB Ladestecker im Zimmer Poolzeiten sind eingeschränkt.
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Oliver

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Die Personal in der Bar ein einfach nur schlecht. Langsam und unmotiviert. Es wird AKTIV versucht dem Kunden aus den Weg zu gehen denn der könnte ja etwas von einem wollen. Das Essen ist lauwarm am Tisch angekommen, mehrmals. Im Zimmer ist die Dusche Grund sich zu ärgern. Diese völlig übertriebenen Öko-Duschköpfe aus denen fast kein Wasser mehr rauskommt sind eine Katastrophe ! Parkplatz Situation ebenfalls nicht gut. Man parkt auf einem riesigen Schotterplatz, schwere Koffer sind nur sehr sehr mühselig zu bewegen und werden extrem dreckig. Wenn es geregnet hat ist es eine einzige Schlammschlacht.
Aufenthalt von 4 Nächten im Juni 2023

2/10 – Ungenügend

Dominik

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The hotel was nice as it is almost brand new, the service is horrible, unfriendly, not helpful and somehow tries to teach guest. I expect service and not some woke mindset. Restaurant was not clean, looked like a mess, personal not interested in anything. Management seems to be not existing. Breakfast starts too late, Hotel at a racetrack but drivers and mechanics can’t have breakfast, most useless thing.
Aufenthalt von 3 Nächten im Mai 2023

10/10 – Hervorragend

Helen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a fabulous hotel, great location with some rooms having views of the track. The hotel bar is nice with a good selection of drinks. Restaurant has a great menu and the food is lovely!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Brad

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The Hilton Garden Inn - Silverstone: A very nice and spacious hotel lobby. Staff were very helpful, attentive and proffessional. I had a very pleasant stay. The rooms boast a modern sleek style, with huge flat screen TV! The bar and restaurant area overlooking the track is pretty special. The only downer was the carpark area was still being developed and quite a dusty walk to and from the car. Apart from that, a very nice Hotel, I would definitely stay there again when visiting Silverstone.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

BRIAN DAVID

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best ever Hilton I have ever stayed in the room was spacious and fantastic view over the greatest F1 track in the world!
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Jennifer

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Emily - Reception Supervisor am 29. Apr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 – Hervorragend

Brian

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Emily - Reception Supervisor am 29. Apr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 – Hervorragend

Brian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location for the track and great service.
Aufenthalt von 4 Nächten im April 2024
Antwort von Emily - Reception Supervisor am 29. Apr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 – Hervorragend

Brian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location
Aufenthalt von 1 Nacht im April 2024
Antwort von Emily - Reception Supervisor am 29. Apr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

8/10 – Gut

Chris

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing staff and brilliant service. Room was amazing
Aufenthalt von 1 Nacht im April 2024
Antwort von Emily - Reception Supervisor am 29. Apr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 – Hervorragend

Natasha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing balcony view of the track! Great restaurant and staff
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Freddie

Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Birthday treat for my wife excellent location as I had booked the Silverstone museum had a fantastic stay will no doubt be back in the future
Aufenthalt von 1 Nacht im März 2024
Antwort von Emily - Reception Supervisor am 27. März 2024
We are so glad you enjoyed your stay and thank you for the amazing feedback! We can't wait to welcome you back again in the future

10/10 – Hervorragend

JAS

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Emily - Reception Supervisor am 5. März 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We hope to welcome you back again in the future!

10/10 – Hervorragend

Andrew

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Emily am 24. Feb. 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay.

10/10 – Hervorragend

Lizzie

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Emily am 24. Feb. 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay.

6/10 – Okay

amy

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Emily - Reception Supervisor am 27. März 2024
Thank you for taking the time to leave your feedback. We do hope you give us the opportunity in the future to turn your 6 into a 10!

6/10 – Okay

Darren

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Emily - Reception Supervisor am 27. März 2024
Thank you for taking the time to leave your feedback. We do hope you give us the opportunity in the future to turn your 6 into a 10!

8/10 – Gut

ellie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable, clean and very friendly staff, the restaurant was nice
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Emily am 24. Feb. 2024
Thank you for sharing your feedback! We are so glad you enjoyed your stay and I will pass on the positive feedback to the team.

10/10 – Hervorragend

jason

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HGI Reception Team am 15. Feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 – Hervorragend

lauren

Aufenthalt von 1 Nacht im Februar 2024
Antwort von HGI Reception Team am 15. Feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 – Hervorragend

A

Aufenthalt von 1 Nacht im Februar 2024
Antwort von HGI Reception Team am 15. Feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

4/10 – Schlecht

Gordon

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
When I booked this property, I messaged advising that we were celebrating a special occasion. Despite the hotel not being busy, we were given a room next to the gym, with a view of the main car park. There was no personal touch, something as simple as a card with ‘enjoy your stay’. The room itself was noisy, we could hear music at 11pm and at 6am, there was a light in the room, on the air con system which remained on all night, needless s to say we didn’t sleep well. The hotel itself was poorly signposted and the gates we’d entered the night before were closed, which led to us driving around aimlessly trying to find the exit. Upon check out staff didn’t even bother asking us how our stay was. I’ve stayed in many hotels and not one hotel has not asked how my stay was. I’ve previously stayed in the Hilton, Deansgate, Manchester and the staff couldn’t have been more helpful if they tried. Went away feeling disappointed for what should have been a special occasion.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Emily - Reception Supervisor am 3. Feb. 2024
Thank you for taking the time to leave your feedback and I do apologise that we fell short of your expectations. If you encounter a problem during your stay we encourage all guests to let us know, this way we are given the opportunity to rectify this for you. Unfortunatley, we do not offer packages complimentary but we do offer celebration/birthday/anniversary packages that can be purchased in advance in order to make your stay extra special. All of your feedback is taken very seriously and has been passed on to the relevent departments.

6/10 – Okay

Mark

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Great location. Slow service
Unmade car parking. Very very slow service in bar and restaurant. Unable to get a coffee in the morning before 8 as Starbucks not open and restaurant would only let you have a £15 breakfast. Great location for track. Nice rooms. Poorly signposted.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily - Reception Supervisor am 3. Feb. 2024
We thank you for taking the time to leave your review. We have taken on your feedback which has been passed on to the relevent departments. We do hope you give us the opportunity to restore your faith in us and choose to stay with us again.

10/10 – Hervorragend

Christine

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily - Reception Supervisor am 3. Feb. 2024
Thnak you for taking the time to leave your feedback. I am so glad you enjoyed your stay and we hope to wish you back again in the future!

8/10 – Gut

Rachel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily - Reception Supervisor am 3. Feb. 2024
Thnak you for taking the time to leave your feedback. We are glad you enjoyed your stay and hope you chose to come and stay again.

10/10 – Hervorragend

Claire

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily - Reception Supervisor am 3. Feb. 2024
Thank you for taking the time to leave your feedback. We are so glad you enjoyed your stay and hope to welcome you back again in the future.

10/10 – Hervorragend

Chris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good room, gym and food!
Very clean and comfortable. Gym was in good condition as well. Good food at the restaurant!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily - Reception Supervisor am 3. Feb. 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your stay and hope to welcome you back again in the future.

8/10 – Gut

robert

Aufenthalt von 1 Nacht im Januar 2024
Antwort von HGI Reception Team am 15. Feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 – Gut

Adam

Aufenthalt von 1 Nacht im Januar 2024
Antwort von HGI Reception Team am 15. Feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 – Hervorragend

barb

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HGI Reception Team am 15. Feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 – Gut

Bridget

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HGI Reception Team am 15. Feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

4/10 – Schlecht

anthony

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
I would personally look for other hotels
Upon arrival I was given my room. The TV did not work. The engineers then tried to repair but had to move me to a different room. The second room the TV did not work. About 4 channels was working but the TV would then randomly turn it's self off. However that was not the worst. There was a immense buzzing noise throughout the room and when I asked reception they advised that they cannot turn it off as this was the only means of airflow into the room. I booked he room as part of a business trip and had a lot of work to do in preparation however the noise was horrendous and so loud that it was almost impossible to concentrate. I would not be staying at that hotel again anytime soon.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily - Reception Supervisor am 24. Dez. 2023
Good morning, I do apologise for not meeting your expectations. Unfortnaltey, there is an ongong issue with the TV's hotel wide which is being investigated. I do apologise for the inconveniece and the inpact it had on your stay. In regards to the buzzing sound that was in the room you are correct unfortunatley that is essential for air flow throghout the room and cannot be turned off. I am dissapointed to hear that nobody offered to move your room and for that I do apologise. Please be assured this has been brought up to the team to ensure this never happens to a guest again. We do hope you give us the opportunity to restore your faith in us. From everyone at HGI SIlverstone we wish you a Merry Christmas and a Happy New Year!

8/10 – Gut

Carolann

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HGI Reception Team am 15. Feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 – Gut

Terence

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily - Reception Supervisor am 24. Dez. 2023
Thank you so much for taking the time to leave feedback. I am glad to see that you enjoyed your time here at HGI Silverstone. We do hope to welcome you again!

2/10 – Ungenügend

Alan

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Where do i start think cold Nordic concrete style rooms, albeit heated but bleak. The carpark is still a building site full of diggers and potholes and mud dont wear your best shoes or trousers they will be ruined quickly. The place is clearly not ready for customers yet i guess due to concern about profit opened early yet charging fulll rates. Sadly doesnt end there, a rush job in the rooms with wobbly lamp fittings poor tiling and mastick finish in the bathroom and only cold water from hand basin. In the bedroom we have a deeply uncomfortable hard mattress wobbly lamp fittings and whilst a decent size TV over Half the channels missing on the tv only had normal terrestial. Want me to carry on? Dont sleep on 5th(top) floor as when it rains the rattle on panelled tin roof above your head may keep you awake at night. Great Track view though which i guess we paid a premium for despite it clealry being closed for winter.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HGI Reception Team am 13. Dez. 2023
Good morning,I sincerely apologise that we fell short of your expectations. Our car park is unfortunately still under construction, please be assured this is a top priority and is due to be rectified as soon as possible. I am sorry you didn't find the room to your liking, I have passed this onto the relevant departments and I apologise on their behalf. We hope you chose to stay with us again so we can show you our usually very high standards and service. Again please accept our most sincere apologies.

10/10 – Hervorragend

Anthony

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HGI Reception Team am 13. Dez. 2023
Hello, Thank you so much for taking the time to leave feedback. We are so glad you enjoyed your stay here at Hilton Garden Inn and we can't wait to welcome you back soon! Kind Regards, HGI Reception Team

10/10 – Hervorragend

JOANNA

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HGI Reception Team am 13. Dez. 2023
Good Afternoon, Thank you for taking the time to leave feedback with us. We are so glad you enjoyed your stay here at Hilton Garden Inn and we hope to welcome you back soon! Kind Regards, HGI Reception Team

8/10 – Gut

Michael

Aufenthalt von 1 Nacht im November 2023
Antwort von HGI Reception Team am 13. Dez. 2023
Good Afternoon, Thank you for taking the time to leave feedback with us. We are so glad you enjoyed your stay here at Hilton Garden Inn and we hope to welcome you back soon! Kind Regards, HGI Reception Team

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent new hotel. Very helpful staff. Good on site restaurant but would recommend booking in advance as it gets busy. Great room overlooking the track. Car park not finished yet but plenty of acceptable parking.
Aufenthalt von 1 Nacht im November 2023
Antwort von HGI Silverstone am 1. Dez. 2023
Thank you for the excellent review.We are glad your stay at our hotel was an excellent experience , we are looking forward to you being our guest again in the future.

8/10 – Gut

Christopher

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great venue. Just wish room service didn’t finish at 8pm and could do with a little more diversity in the choice.
Aufenthalt von 1 Nacht im November 2023
Antwort von HGI Silverstone am 28. Nov. 2023
Thank you for your feedback about room service, we will bring this up at our next review .We are glad, that the rest of your stay with us was great.

10/10 – Hervorragend

Emmy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is absolutely fantastic. The room was extremely clean, modern and comfortable with a safe, air con, shower, huge tv… everything you need! We went to the restaurant for both dinner and breakfast. The dinner was so delicious, I definitely recommend the steak. The view from the hotel is unbelievable. You’re directly over the Silverstone race track. We got a king room with balcony and I cannot recommend getting a room with a balcony enough! If you’re staying here you won’t be disappointed with the balcony view. Also, a huge thank you to Tanice for looking after us. Amazing staff and great stay. Definitely recommend :)
Aufenthalt von 1 Nacht im November 2023
Antwort von HGI Silverstone am 28. Nov. 2023
We are glad you had a fantastic experience at our hotel, we hope you choose us again.

8/10 – Gut

Nigel

Aufenthalt von 2 Nächten im November 2023
Antwort von Emily - Reception Supervisor am 24. Dez. 2023
Thank you so much for taking the time to leave feedback. I am glad to see that you enjoyed youtr time at HGI Silverstone. We do hope to welcome you again in the future.

4/10 – Schlecht

Carolann

First room flooded and no one offered to dry my clothes just told no maintenance available come to reception and get a new key
Aufenthalt von 1 Nacht im November 2023
Antwort von HGI Silverstone am 20. Nov. 2023
Good Evening, we are sorry that your experience with us was not the best, we hope we can make your next experience with us is a pleasant one.

2/10 – Ungenügend

Martyn

Aufenthalt von 1 Nacht im November 2023
Antwort von Louise am 20. Nov. 2023
Hello, We are sorry you felt this way about staying here at the Hilton Garden Inn. If you would like to explain more on why you felt like it was a 2/10 we appreciate any feedback. Kind Regards, HGI Reception Team

10/10 – Hervorragend

Liam

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Consistently good service, comfortable rooms and a nice clear, airy feel
Aufenthalt von 2 Nächten im November 2023
Antwort von HGI Silverstone am 18. Nov. 2023
Thank you for your lovely review.we hope to see you again soon

8/10 – Gut

Diane

Aufenthalt von 1 Nacht im November 2023
Antwort von HGI Silverstone am 18. Nov. 2023
Thank you for the feedback on your stay at our hotel.