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"Großes Zimmer, gute Lage, nettes Personal"

"Perfect location, great breakfast "

"One of the worst hotels I have ever been!"

"Sauberes Zimmer, nettes Personal, sehr gute Auswahl am Frühstücksbuffet, perfekte Lage des Hotels "

"Ich hatte mein Zimmer ohne Frühstück, jedoch war alles in unmittelbare Nähe. "

"Saubere Zimmer mit guter Ausstattung und sehr freundlichem Personal, alles top "

"Our stay at the voco Madrid Retiro (IHG) was overall very pleasant, with several strong positive aspects, but also a few weaknesses. The hotel was extremely clean, and the staff were exceptionally friendly and helpful throughout our stay. We even received a room upgrade, which was a very nice surprise and greatly appreciated. The breakfast was also very good, offering a nice variety and good quality. However, there were some downsides. Unfortunately, there was a very unpleasant smell both in the lobby and in our room. The odor coming from the drain was especially strong and almost unbearable, and there was nothing we could do to resolve it during our stay. This significantly affected our comfort. Another negative point was the elevators — the waiting time was very long, and it often required a lot of patience to get one. Despite these issues, the cleanliness, friendly staff, and the upgrade were definite highlights of our stay."

"Helpful and friendly staff! Room was excellent! "

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