Deluxe-Apartment, 2 Schlafzimmer, Küche, Stadtblick | Balkon
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Bewertungen von GLOBALSTAY. Gorgeous Apartments in the Heart of Toronto

3.5 out of 5
GLOBALSTAY. Gorgeous Apartments in the Heart of Toronto
12-14 York Street, Toronto, ON

Bewertungen

8,8

Hervorragend

295 von insgesamt 488 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
122 von insgesamt 488 Gästebewertungen haben eine Bewertung von 8 - Gut" "
30 von insgesamt 488 Gästebewertungen haben eine Bewertung von 6 - Okay" "
15 von insgesamt 488 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 488 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

6,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michael

Mit der Familie gereist
Top Aussicht
Wir hatten eine wunderschöne Aussicht auf CN Tower und Rodgers Center, die Wohnung war sauber aber ein bisschen gebraucht. Es hat uns wegen der Aussicht nicht gestört. Check in und das Parkieren war schon eine Herausforderung.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Riia am 31. Juli 2022
Dear Michael, Thank you for your review! We are glad you enjoyed your stay. Wishing you a good day :) Sincerely, Riia from Simply Comfort Team

10/10 – Hervorragend

Joachim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super,
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Vika am 6. Jan. 2020
Thanks for your review. We're glad you enjoyed our service. Hope to see you again :)

8/10 – Gut

Verifizierter Reisender

Gut: Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Stan am 9. Okt. 2019
Thank you for your visit. We are happy you enjoyed your stay and I’ll be glad to see you again in any of our apartments. Best regards, Stan

8/10 – Gut

Patrizia

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Sauberes, gut gelegenes Appartement welches der Website-Beschreibung entspricht.
Aufenthalt von 5 Nächten im September 2019
Antwort von Olga am 11. Sept. 2019
Dear Patrizia thank you for your great review . Hope you'll be our guest again!

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 4 Nächten im Juli 2019
Antwort von Tom am 11. Juli 2019
Thank you for the review. Could you please tell us why such a low score? It would greatly help us to know. Faithfully yours, Tom

8/10 – Gut

Anja

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2019
Antwort von Kate am 29. Apr. 2019
Thank you for your review, Anja. We're glad you enjoyed our service. Hope to see you again. Truly yours, Kate

10/10 – Hervorragend

Kiran

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
so easy to get around the DT and access to food and transit. I loved how easy it was to get to meetings... great spot for business stay
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Elaine

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Absolutely no support from Global-Stay, and Expedia offered no accountability. I would not recommend using Global-Stay while in Toronto. It took 4 hours to check in. Poorly managed and no support for guests.
Aufenthalt von 2 Nächten im April 2024
Antwort von Kevin am 7. Mai 2024
Dear Elaine, thank you for feedback. There was a delay in the check-in process as not all of our requirememnts were met. As we provide self check-in, we have a list of requirements that is stated on the listing page. As you have arrived without fulfilling requirements we had to wait for you to do that, so that we could register you within building. After all requirments were met, we sent instructions.Kind regards, Kevin. Globalstay team.

10/10 – Hervorragend

Emani

Gut: Sauberkeit und Ausstattung
Good stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Kevin am 7. Mai 2024
Dear Emani, thank you for rating your stay! We are happy to know you had a wonderful time staying with us! It was a pleasure hosting you and we hope to accommodate you again!Kind regards, Kevin. Globalstay team.

10/10 – Hervorragend

Thomas

Gut: Sauberkeit und Zustand der Unterkunft
Property was central to all the main attractions. Very convenient.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin am 7. Mai 2024
Dear Thomas, thank you for leaving a review. We are happy to know you had a delightful experience staying with us! It was a pleasure hosting you and we hope to accommodate you again!Kind regards, Kevin. Globalstay team.

2/10 – Ungenügend

Christopher

Mit Haustieren gereist, Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
AWFUL AWFUL AWFUL! I would never recommend this GlobalStay host to anyone. The check-in process was complicated. I booked 24 hours prior to my booking and they send you a message that the check-in information will be sent in 3 days. When you call the number they provide, no one picks up and the call keeps dropping. Once we arrived at the property, the unit wasn’t properly cleaned, there was hair in the towels and the dryer was full of stuff. The A/C system wasn’t cooling down the space at all and the couch was falling apart. There was no internet connection, nor was there any modem for that matter. When you try to contact their “24hours support” that they promote on their pamphlets, again NO ANSWER! I was there for work and couldn’t get anything done, I missed meetings and they did nothing. When I got Expedia involved they suddenly answered them and said they refused to refund anything. Now they are lying about having answered my call when I have the logs that they never did. NEVER STAY HERE! !!
Aufenthalt von 2 Nächten im April 2024
Antwort von Kevin am 7. Mai 2024
Dear Christopher. Thank you for detailed feedback. We apologize for the inconvenience you faced. The message you received was a mistake done by the system. Our phone lines are currently busier then always and we are not able to answer all guest's calls. The cleaning team was notified regarding quality of their work. We assure you this situation won't happen again! Thank you for staying with us.Kind regards, Kevin. Globalstay team.

8/10 – Gut

Richard

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
We loved the location. The elevators you will have to to wait. Sometimes 5-10 mins. Place had everything.
Aufenthalt von 5 Nächten im April 2024
Antwort von Kevin am 1. Mai 2024
Dear Richard, thank you for leaving a review. It was a pleasure hosting you and we are happy to know you had a wonderful experience staying with us! Thank you for choosing our services! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.

6/10 – Okay

Ben

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Wind guest noise during windy condition.
Aufenthalt von 2 Nächten im April 2024
Antwort von Kevin am 1. Mai 2024
Dear Ben, thank you for feedback. We apologize for the inconvenience. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

4/10 – Schlecht

MICHAEL

Mit einer Gruppe gereist
STAYAWAY from GLOBALSTAY
When we got into the apartment Wednesday evening, the washer was half full of dirty water, dryer full of wet towels and bedding. Were able to get dryer going (circuit breaker had tripped because overloaded with wet stuff), but not the washer. I called Global Stay and was told they'd have their "local agent" check it out the next day. Somebody did come in the apartment while we were out Thursday, because the door was left unlocked, but the washer was in the same condition. I called GS again that evening, and every day after. Each time I received excuses, promises and BS, but no action. To cap it off, at exactly our checkout time the next Tuesday, the "local agent" was at the door with two appliance repair people. Other than that, the apartment wasn't too bad - lots of minor problems such as burned out bulbs, no plugs in sinks, no curtain in bedroom and mold in the showers.
Aufenthalt von 6 Nächten im August 2023
Antwort von Kevin am 21. Aug. 2023
Dear Michael, we apologize for the inconveniences during your stay. It is unusual that there was dirty water in washing machine. Sadly, we cannot decide when maintenance team arrives, it is out of our power. Thank you for staying with us. Kind regards, Kevin. Globalstay team.

6/10 – Okay

Leslie

Aufenthalt von 3 Nächten im Juni 2023
Antwort von Liza am 5. Juli 2023
Dear Leslie, thank you for the feedback! Unfortunately, you did not give us a detailed review about your stay so we would be able to look into it and work everything out! Kind regards,

4/10 – Schlecht

katia

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The light from the bathroom don’t work. We were dark the whole time ( 10 days) with 2 elderly person. I reported showing photos and they just confirm of received. The curtains are dropping the whole time. I ordered food and after the driver left the food in the lobby. Was stole. The water from the washroom was white like milk.
Antwort von Tom am 29. Mai 2023
Hello, Katia. Thank you for your review. We're sorry to hear that your stay wasn't the best. Unfortunately, but we didn't get any complains about curtains. Please note that we're not responsible about delivery since we're not a hotel. We'll take note of everything you told us and we hope it'll help us in the future. Overall we hope you had a great time in Toronto! Best regards, Tom.

2/10 – Ungenügend

Dustin

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The checkin process was awful. Further, I was a few minutes late checking out and they are charging my damage deposit. We will now have a dispute through visa.
Aufenthalt von 3 Nächten im April 2023
Antwort von Egor. Globalstay Team am 2. Mai 2023
Dear Dustin, please note, you had an unconfirmed late check-out. Our usual check-out is 11 AM and you checked-out 1 hour later without our permission, that is the reason a late check-out fee was deducted from your security deposit. Kind regards,

8/10 – Gut

David

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Amazing location very scenic and heart of city Beautiful view Appt fully loaded. Clean etx Would recommend again
Aufenthalt von 5 Nächten im April 2023
Antwort von Tyler am 25. Apr. 2023
Dear David, thank you so much for your feedback! We're really glad you enjoyed our suites. It would be nice to host you again. Best regards, Tyler. Globalstay Team

4/10 – Schlecht

Theresa

Gut: Zustand der Unterkunft
I would not rent from them again. Aside from the fact that the unit they gave us did not have a lake view as was stated in their description, the unit itself was not like any of the pictures shown on the site. The unit we did get was smaller, but decent, except the linens that were in the dryer that were suppose to be in the sofa bed. The building itself was nice, very busy and the location was perfect for our trip. The communication, although prompt was not great. Also, we checked in during a storm and had to wait outside for someone to drop off the keys, even though we told them what time we would get there. While the area was great and we will definitely be back to Toronto, we would not use Globalstay.
Aufenthalt von 2 Nächten im März 2023
Antwort von Stanley am 14. März 2023
Dear Theresa,We are terribly sorry the accommodation didn't meet your expectations. We will take your notes into consideration and improve our service. All the issues you described will be fixed immediately. We wish you all the best.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
They missed the mark on simple things!
If you are traveling from the US, beware that they actually charge $200 to your credit card at check-in vs. placing an authorization. This will result in you losing roughly $10 USD when they credit you back at the end of the stay. I did not appreciate that. Also, while the unit had two bathrooms, there was only one waste basket in the unit, and it was located under the kitchen sink. Lastly upon check-in, we noticed that the dishwasher was full of dishes, the dryer had a set of sheets in it, and we couldn't use any hangers in the bedroom because wet towels and washcloths were hanging on each one.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Stanley am 6. März 2023
Thank you for the feedback. We are sorry to hear the accommodation didn't meet your expectations.Since this is anonymous review, it is hard for us to find your reservation and investigate on your case. It would be good if you register all the issues you had with the host to discuss. Please note, we provide several payment options so you could choose more convenient payment method.

10/10 – Hervorragend

Racquel

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Stanley am 14. Feb. 2023
Thank you very much for your excellent review, Racquel! We really appreciate your kindness and hope to host you again in the future.

10/10 – Hervorragend

Lihem

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Kevin am 19. Dez. 2023
Dear Lihem, thank you for rating our services. We are delighted to know you had a great time staying with us! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.

10/10 – Hervorragend

Gregory, Calgary

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The suite was very clean and in excellent condition. I have stayed at suites run by other companies where this was not the case so I was very pleased to find this unit run by Globalstay. The communication was also excellent and all questions were answered quickly.
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Egor. Globalstay Team am 3. Feb. 2023
Dear Gregory, thank you so much for your terrific review! We are truly pleased to hear you enjoyed your stay with us! We are looking forward to hosting you again :) Best regards

8/10 – Gut

Kathryn

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Alice am 30. Jan. 2023
Thank you so much for your visit and for your review, Kathryn!We are glad to see that you are satisfied with your stay. Hope to see you again soon!

10/10 – Hervorragend

Uttam, Chester Springs

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
For a large party like mine (2 Adults/3Kids/2Dogs) this property was great. Right in the dead center of the city everything was easily accessible. Coordination with the host via webapp or mail was good. Host was able to resolve the issues (parking for me) in real time. As long as it is understood that its not a hotel and amenities are going to be limited, this place is perfect for a visit to Toronto.
Antwort von Alice am 10. Jan. 2023
Thank you so much, Uttam, for your visit and for the great review.We are happy to see that you enjoyed your stay.Hope to host you again!

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
I would highly recommend this property and plan to stay again! Excellent location! Modern and bright with an amazing view!!!
Antwort von Stanley am 9. Jan. 2023
Thank you so much for your excellent review. We really appreciate your kindness and would be happy to host you again in the future.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
The room was decent. I would come back, because the price is good. Although I didn't know that I suppose to register my personally information before arrival. The email from Globalstay went to Spam, I didn't read until I already arrived. I couldn't reach them by phone, It took me 2 hours to get in. I didn't like the fact there are so much rules of the appartment, such as put the dishes in dishwashers and start, not leaving trash, etc. I didn't feel like at home.
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Stanley am 25. Dez. 2022
Thank you for your feedback. We are sorry to hear you didn't manage to enjoy your stay for 100%. It looks like you had such experience due to a lack of communication. We hope you will get the best experience next time. We look forward to your future reservations.

6/10 – Okay

LORRAINE

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The location is the only highlight of this property. Not quite sure about the cleanliness - although the place looked clean, I don't know how hygienic/sanitized it was. The cleaning rags were underneath the kitchen sink drying, we were left a used sponge for cleaning dishes, suggesting the same rags/sponges are used in between guest stays. The cup in the bathroom was dirty, there were stains on the curtains which we notice when they were closed. The curtains didn't fit the windows, nor the vertical blinds - leaving privacy an issue (there was a gym in the building across from our unit). The lighting in the living room was poor (only one corner lamp which flickered). The sofa was a futon and not comfortable at all to sit on after a long day of touring. The place could use some simple maintenance, like painting the drywall patches and an overall paint job in general - and at least putting a battery in the very nice wall clock over the TV. Oh, and NO TOILET PAPER!! I called upon arrival and said they will send someone over; I messaged the next morning and they said they were looking into it. Nothing arrived during our stay. Communicating with GlobalStay was very responsive - but the actions were not.
Antwort von Roman am 9. Dez. 2022
Hello Lorraine. We are not a hotel. We provide supplies for the first night stay only. This information is stated in property info. Moreover there are pictures of the apartment in the ad. You could see the pictures before you made reservation. Regards.

2/10 – Ungenügend

Levi

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I knew the price was too good to be true. This is in the ICE condos, it has a bit of reputation. They made us pay the deposit via PayPal, charged a second occupant fee, any place I've ever rented has always been based on double occupancy, not this place... Check in was super sketchy, they wouldn't let us wait in the lobby even though it was cold out. Had to buy extra TP because they only left one roll in the condo for our nine night stay. Ridiculous
Antwort von Arty am 4. Jan. 2023
Dear Levi, please note that information regarding damage deposit stated in the listing and you could see that information before making reservation and PayPal is that safest and easiest way to make this payment since it is refundable payment. Also please note that total price depends on the amount of guests and if you choose correct number of guests from the start while making reservation the total price would be different. Also please kindly note that we are not a hotel and we only provide supplies only for few first nights of your stay. Overall we hope that you had a good time in Toronto.

10/10 – Hervorragend

ANASTASIA

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Clean and nice view. A bit of confusion for check in - once that was settled we enjoyed the stay and area around it.
Aufenthalt von 1 Nacht im November 2022
Antwort von Stanley am 18. Nov. 2022
Thank you so much for your feedback, Anastasia! We really appreciate your kindness and would be happy to host you again in the future.

2/10 – Ungenügend

Kris

Aufenthalt von 28 Nächten im Oktober 2022

8/10 – Gut

David

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent except for a little bit of communication/confusion with initial checkin with the building security
Aufenthalt von 5 Nächten im November 2022
Antwort von Riia from Simply Comfort Team am 11. Nov. 2022
Dear David,Thank you for review. We are glad you enjoyed your stay! We hope you will enjoy it even more next time :)

6/10 – Okay

KATHY

Mit der Familie gereist
Not organized enough, not clean enough, door control not safe.
Antwort von Anastasya am 3. Nov. 2022
Sorry, but as you know from the check - in instruction the door we open/close remotely for all our guests. Unfortunately during your stay we did not received from you any complaints regarding the cleanliness so we could not solve this issue for you.

6/10 – Okay

Mary

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The apartment was nice, the view was spectacular. Accommodation was comfortable and clean. Getting the key was easy, but it didnt work and we had to wait over 2 hours for someone to fix the issue. The company also had a list of requirements and documents that they had to have, If I had known this prior to booking I would have made other arrangements. I was unable to cancel the booking.
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Egor. Simply Comfort Team am 30. Okt. 2022
Dear Mary, when you informed us about the issues you were having during your check-in, our representative met you and opened the unit for you. Please note all our requirements are stated in our listings, which can be seen prior to making a reservation. Kind regards,

10/10 – Hervorragend

You Young

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
What a great place of Toronto centre! Fastest staff assistance also good
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Egor. Simply Comfort Team am 21. Okt. 2022
Dear You Young, thank you for your amazing review! We are truly happy you enjoyed stay with us! We are looking forward to hosting you again :) Best regards,

8/10 – Gut

Jon

Gut: Sauberkeit und Komfort des Zimmers
Location is awesome. Right between Scotiabank place and the CN Tower. Perfect for checking downtown out or going to an event.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Riia am 14. Okt. 2022
Dear Jon,Thank you for leaving your review. We appreciate it! We are glad you enjoyed your stay. Hopefully, you'll enjoy it even more next timeHave a great day

10/10 – Hervorragend

Evelyn

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great location. Close to everything. Shopping, attractions, public transportation, dining.
Aufenthalt von 7 Nächten im Oktober 2022
Antwort von Verone am 10. Okt. 2022
Thank you for your great review, Evelyn! We glad you enjoyed your stay with us and we will be glad to host your again! Best regards,

2/10 – Ungenügend

Jenell

Aufenthalt von 2 Nächten im Oktober 2022

6/10 – Okay

Bryan

Aufenthalt von 2 Nächten im September 2022

6/10 – Okay

Alyce

Gut: Sauberkeit und Zustand der Unterkunft
Wasn’t pleased with the property for what I paid
Aufenthalt von 4 Nächten im September 2022
Antwort von Egor. Simply Comfort Team am 20. Sept. 2022
Dear Alyce, we have provided the assistance through our email correspondence. We hope those tiny inconveniences did not affect your stay. Kind regards

2/10 – Ungenügend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022
Antwort von Egor. Simply Comfort Team am 20. Sept. 2022
We are sorry for the experience you have had during your stay. If your review would have contained notes, it would help us to build a better service. Kind regards,

10/10 – Hervorragend

Kevin

Aufenthalt von 1 Nacht im September 2022
Antwort von Egor. Simply Comfort Team am 16. Sept. 2022
Dear Kevin, thank you for your terrific review! We are truly glad you enjoyed staying with us! We are looking forward to hosting you again :) Best regards

6/10 – Okay

RON

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very good location. Facilities are good. The hosts communicate only through mail, and the guard in the building - do not know anything . This caused our checkin to be inconvenient, and took sometime to get to the appartment. We found the gym only on the 4th day, and we asked for a second key (5 adults with a single key is not reasonable), and did not get.
Aufenthalt von 4 Nächten im September 2022
Antwort von Stanley am 7. Sept. 2022
Thank you for your review, Ron. We informed you that we are not a hotel and the building guard doesn't work with Simply Comfort. It is not guard's responsibility to assist our guests. It is advised to contact the host in case you have any questions or issues. We provide extra keys upon request but it might take some time for the key to be delivered.

10/10 – Hervorragend

Edgar

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I will stay here next time.
Aufenthalt von 2 Nächten im August 2022
Antwort von Arty am 5. Sept. 2022
Dear Edgar thank you for your great review! Hope to see you again with us next time!

2/10 – Ungenügend

Nguyen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Was waiting for almost 4 hrs to check in and saying technical error. After get it door closed and no one answered but after others 20 mins to open door. No key fob to enter building after check in. Poor communication but good location. The place is over price with what you had paid. Dirty washroom and lack of services. Better to pay for hotel with the same price
Aufenthalt von 2 Nächten im August 2022
Antwort von Arty am 12. Okt. 2022
Dear Nguyen, please take our apologies regarding the technical issues during your check-in. Key fob was provided inside of the apartment after check-in. We never received any complaints from you regarding cleanliness during your stay. Overall we hope that you had a good time in Toronto!

2/10 – Ungenügend

Ann

Aufenthalt von 1 Nacht im August 2022
Antwort von Riia from Simply Comfort Team am 1. Sept. 2022
Dear Ann,It is a pity that you did not enjoy your stay. We hope you'd contacted us during your stay so that we could help you and make your stay better.

8/10 – Gut

David

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Apartment I got was on the 50th floor, and the view was facing west, so I got the island airport, CN tower, sunset, etc. all clearly visible. Quite nice. Easy walk to Union station, Go station, CN tower, aquarium, waterfront, conference centre. Nearby groceries, Tim Hortons, Starbucks, restaurants, pubs. Fob required for entry and elevator use which adds some security, but awkward if you're a group wanting to come and go at different times. Apartment didn't match description. Got a queen couch, not a double twin couch as listed. I specifically wanted the extra non-couch bed. This was a surprise upon arrival, so poor communication. Floor in front of bathroom was warped. Easily avoided, but surprising. One of the bedside lamps had a broken switch. This didn't affect me, but again, surprising. In general the place was maintained, just a few odd spots. There were dishes, pots and pans, extra sheets, towels, garbage bags, dishwasher pods, but oddly just the one roll of toilet paper... just be aware you may need to supply your own!
Aufenthalt von 3 Nächten im August 2022
Antwort von Egor. Simply Comfort Team am 31. Aug. 2022
Dear David, thank you for your review! Please note that we provide the photos of the apartments with the same layout, however, the interior may change. Please note we are not a hotel and we do not provide any services. We provide the essentials only for the first days of stay. We are glad you enjoyed staying with us! We are looking forward to hosting you again

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Aufenthalt von 4 Nächten im August 2022
Antwort von Riia am 20. Aug. 2022
Dear Guest!Thank you for your feedback! We are glad you enjoyed your stay )Hope to see you again

10/10 – Hervorragend

Louise

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Toutes les commodités sont présentes et de qualité. Près de tout, au cœur du centre-ville. Sécuritaire et agréable. Je recommande cet hébergement et quand je retournerai je vais réserver encore avec eux.
Aufenthalt von 3 Nächten im August 2022
Antwort von Stanley am 10. Aug. 2022
Thank you so much for your excellent review. We really appreciate your kindness and would be happy to host you again in the future.

2/10 – Ungenügend

Prabjot

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2022