2/10 – Ungenügend
Danny
Mit der Familie gereist
9. Aug. 2025
We paid for this hotel including the cash (PayPal) security deposit. We followed all conditions to get into the property. We waited nearly 90 minutes in the lobby with promises that someone was on their way. No one ever came. Our last email from them was ‘what time are you arriving?’
We were not able to stay here because we couldn’t wait longer (tickets to a play and dinner plans) and they wouldn’t meet us after ten pm to get a key. They still have not offered a refund. (Security deposit was returned). Terrible terrible communications. Do not stay here. We booked at another hotel in Toronto - the Chelsea (which was lovely). But our weekend turned out to be much more expensive than anticipated. Do not stay here.
Danny
Aufenthalt von 2 Nächten im August 2025