2 Restaurants, Frühstück

Bewertungen von Shibuya Excel Hotel Tokyu

4 out of 5
Shibuya Excel Hotel Tokyu
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to

Bewertungen

9,0

Wunderbar

689 von insgesamt 1046 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
251 von insgesamt 1046 Gästebewertungen haben eine Bewertung von 8 - Gut" "
61 von insgesamt 1046 Gästebewertungen haben eine Bewertung von 6 - Okay" "
26 von insgesamt 1046 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 1046 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Janet, Bielefeld

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Oktober 2023
Antwort von Shibuya Excel Hotel Tokyu am 30. Nov. 2023
Thank you very much for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

8/10 – Gut

Dirk

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
One night in Tokyo
War nur eine Nacht in Tokyo, habe dieses Hotel aber wegen der Zimmer mit Ausblick auf die große Kreuzung in Shibuya gewählt. Das war absolut phantastisch.
Aufenthalt von 1 Nacht im September 2023
Antwort von Shibuya Excel Hotel Tokyu am 25. Okt. 2023
Thank you very much for having us stay at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 – Hervorragend

Sebastian

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing view and easy access to trams etc.
Aufenthalt von 8 Nächten im Juli 2023

8/10 – Gut

Alexander

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wer mitten im Leben von Shibuya sein will ist hier gut aufgehoben. In den höheren Stockwerken hat man einen wunderbaren Ausblick über Tokio. Das Zimmer war erstaunlich groß für japanische Verhältnisse und auch sehr ruhig (21. Etage). Supermärkte, Restaurants und Kaffees befinden sich im gleichen Haus. Das Hoteleigene Restaurant ist in der 25sten und neben der Lobby im 5ten ist ein Kaffee mit Ausblick auf die wahrscheinlich bekannteste Kreuzung der Welt.
Aufenthalt von 6 Nächten im April 2023
Antwort von Shibuya Excel Hotel Tokyu am 9. Apr. 2023
Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

6/10 – Okay

say

Mit dem Partner gereist
Gut: Personal & Service
Unterkunft in guter Lage, Zimmer insbesondere Bäder veraltet und nicht sehr sauber.
Antwort von Shibuya Excel Hotel Tokyu am 5. Jan. 2023
Thank you very much for staying at our hotel.We sincerely look forward to your next visit.

8/10 – Gut

Anika

Gut: Sauberkeit und Personal & Service
The property is aged but the convenience of the location at the heart of shibuya near the station made it a very a good stay.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Anatoliy

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice location, we had a room with wonderful views of very famous place Shibuya Crossing
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 26. Mai 2024
Thank you very much for staying at our hotel the other day.I am very pleased that you have liked us.I am happy if you can use the hotel again.

8/10 – Gut

Sherry, Palo Alto

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
Fun place to watch the crossing.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 26. Mai 2024
Thank you very much for staying at our hotel.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 – Hervorragend

Stephanie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Prior to reserving my stay I saw some pretty bad reviews but I also saw some good reviews and I’m so glad I took a chance and chose this hotel because it was fantastic! Everyone was so nice and helpful and I’m not sure why people complained that the taxi drop off is on a street because it’s not. They have an entrance off the street and up a ramp where buses and taxi’s pick up and drop off and it’s literally right outside the hotel. This hotel is conveniently located to everything and the train station is within the same building and there are so many shops and restaurants downstairs. Keep in mind that you are paying for the location and even if the rooms aren’t like a Ritz or some swanky hotel, the rooms are still nice and has everything you need. They give you free bottles of water and they have so many nice complimentary toiletries. The cafe downstairs blew us away because you would never think of a hotel for a good meal but this place rocked! I loved this hotel and the staff and I will definitely be back and refer friends and family!
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 26. Mai 2024
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

4/10 – Schlecht

Wilson

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Second time in this hotel. It shown signs of run down, bathroom stinks and moth built up in bathtub everywhere. Porters not eager to help with luggage and staff at front reception chat and constantly checking with their phone. Hotel rates are extremely high due to convenience location; airport limousine bus stops at front entrance on 5th floor. It’s a plus if you don’t want to go through the subway with multiple luggage. If you don’t need to be close to Shibuya crossing , go somewhere else.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 26. Mai 2024
Thank you very much for staying at our hotel the other day.We will continue to devote ourselves to work from the customer's perspective in the future so that we will not receive such opinions in the future.I really apologize for this time.We are waiting for the your next visit.

10/10 – Hervorragend

Amelia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Incredible location
Aufenthalt von 4 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 26. Mai 2024
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.I am very pleased that you have liked us.I am happy if you can use the hotel again.

6/10 – Okay

Yuko, Azusa

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Although the location was convenient and great, the room was 3 star hotel and very small.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 26. Mai 2024
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 – Hervorragend

Melbourne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing location in the heart of Tokyo. Right at the famous Shibuya scramble crossing. Lots of food locations and easy acesss to the subway lines and JR lines.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 24. Mai 2024
Thank you very much for staying at our hotel.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 – Hervorragend

Kriantha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 26. Mai 2024
This time, thank you for staying at our hotel from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.

6/10 – Okay

Bukola

This is quite bare bones, not the 4-star it's supposed to be. The location however is great, so that's probably what you're paying for.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 23. Mai 2024
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 – Hervorragend

Tiffany

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very convenient being right in shibuya crossing. Everything is easily accessible. The only opportunity would be the size of the bed was very tiny
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 22. Mai 2024
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We look forward to seeing you soon on your next visit.

10/10 – Hervorragend

Casey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Literally everything. We love Shibuya, Tokyu, Japan.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 22. Mai 2024
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We look forward to seeing you soon on your next visit.

8/10 – Gut

Ritsuko

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 23. Mai 2024
Thank you very much for having us stay at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 – Hervorragend

Christopher

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 22. Mai 2024
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We look forward to seeing you soon on your next visit.

10/10 – Hervorragend

Isabella

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient location, nice staff and accommodating
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 21. Mai 2024
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 – Hervorragend

Carol

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff at this hotel were so kind to us after I made an error with my booking dates. We were very impressed! Loved the hotel. Busy area bit hotel was quiet, clean, and convenient. Lots to see and eat just outside the hotel!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 20. Mai 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 – Hervorragend

Ryan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location, great view of Scramble Crossing from the end of the hall, and the room had a good amount of space for a Japanese hotel. The staff actually came to find me two different times to return 500 yen they thought I lost when buying laundry detergent / splitting a bill (I'm still not sure that there was any mistake made, but they were sure to make it right!) Anyway, good stuff. I didn't love the laundry machines (price or time taken to dry things), but that might just be normal for Japanese laundry machines.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 20. Mai 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Hervorragend

RHODORA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 20. Mai 2024
Thank you very much for staying at our hotel.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great outside elevators. Rooms very spacious but if touched up with a bit of paint it would appear brand new. Great location with lots of reataurants easy walking distance
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 23. Mai 2024
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

8/10 – Gut

KEN

Mit dem Partner gereist
Great location
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 16. Mai 2024
Thank you very much for staying at our hotel.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 – Hervorragend

Lilybelle

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 16. Mai 2024
Thank you very much for having us stay at our hotel.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

8/10 – Gut

Jiesi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exceptional views of shibuya crossing from the hotel. The interior of the rooms, in particular the washroom, are much more dated than I expected, but they were very spacious for Tokyo standards.
Aufenthalt von 3 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 16. Mai 2024
Thank you very much for having us stay at our hotel.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

10/10 – Hervorragend

Patti

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Convenient to subway station and shopping.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 14. Mai 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

6/10 – Okay

Eryn

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The staff was really nice but our room felt old and worn down. The bathroom floor felt uneven and the tub shifted as you used it like it wasn’t set in properly. The hotel is super convenient since it’s connected to the station and there’s also an airport bus that will take you directly to Haneda or Narita so you just have to weigh the pros and cons.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 13. Mai 2024
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 – Hervorragend

Yonas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent location and great service.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 13. Mai 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

8/10 – Gut

MAN SUM

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
在地鐵站上蓋,超級便捷,步行、交通四通八達,就算天氣惡劣也不是問題,迦完街攰了可以很容易返回酒店休息。房間雖然有少許舊,但整漯度也很高,房間尺寸也是合理。服務態度也很好。我會推薦給朋友。
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 13. Mai 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We look forward to seeing you soon on your next visit.

10/10 – Hervorragend

Bruce

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our third stay here. It's not the fanciest hotel in the world, but a good staff and a great location right by the Shibuya Station and Scramble Crossing. Good beds. Lots of shopping and dining in the area,
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 14. Mai 2024
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Hervorragend

john

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location for our first time in Tokyo
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 13. Mai 2024
Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 – Hervorragend

Juanita

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the area of this hotel. It was confusing finding, but that’s because it’s inside of building. It’s great if you are staying within Tokyo areas and shopping districts.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 13. Mai 2024
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Hervorragend

Paolo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Posizione eccellente!
Aufenthalt von 1 Nacht im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 9. Mai 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

4/10 – Schlecht

Masachika

Gut: Personal & Service
朝ご飯のバラエティーが少ないのと、食べるところが狭い。
Aufenthalt von 6 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 9. Mai 2024
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。いただいたご意見について真摯に受け止め、改善に向けて努力いたします。申し訳ございませんでした。

10/10 – Hervorragend

Amanda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent location, with convenient proximity to Shibuya station and lots of food and shopping.
Aufenthalt von 9 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 9. Mai 2024
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Hervorragend

Salman

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location!
Aufenthalt von 3 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 9. Mai 2024
Thank you for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Hervorragend

Naoe

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
いつも泊まらしていただいています。朝食もおいしいし、部屋もきれい最高なホテルです。
Aufenthalt von 1 Nacht im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 9. Mai 2024
先日はご宿泊頂き誠にありがとうございます。また、この度はありがたい評価を賜り恐縮です。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。お客様のまたのご来館を心よりお待ち申し上げます。

10/10 – Hervorragend

Louis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was super attentive and courteous, this hotel was right in front of scramble crossing, and sits above a three story mall. The area is well lit and clean. There are a couple homeless people in the area- which I suppose is to be expected in almost any metropolitan areas.10/10 would recommend
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 9. Mai 2024
Thank you for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.

8/10 – Gut

TAKAYA

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
駅からすぐ入れるので利便性は高かった
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shibuya Excel Hotel Tokyu am 9. Mai 2024
過日は、当ホテルにご宿泊を賜り、誠に有難うございました。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。

10/10 – Hervorragend

Bryan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a great property right in the heart of Shibuya. Many food and drink options nearby. Also, very convenient walk to any train station
Aufenthalt von 3 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 9. Mai 2024
Thank you very much for staying at our hotel.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 – Hervorragend

Glenn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic staff, so helpful
Aufenthalt von 2 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 9. Mai 2024
Thank you for staying at our hotel.We look forward to seeing you soon on your next visit.

10/10 – Hervorragend

Andrew

Aufenthalt von 5 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 9. Mai 2024
Thank you for staying at our hotel.We look forward to seeing you soon on your next visit.

10/10 – Hervorragend

Hanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is situated in the middle of everything. You can't stay more centrally. The breakfast buffet is excellent :-)
Aufenthalt von 5 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 2. Mai 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 – Hervorragend

Jig

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Brilliant excellent friendly staff and excellent location right above the Shibuya Crossing.
Aufenthalt von 3 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 2. Mai 2024
Thank you very much for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is right in the heart of Tokyo. Many restaurants and shopping right as you walk out of the hotel. The Shibuya Station, a major transportation hub is directly across the road.(as well as the Shibuya Scramble!) Check in on the fifth floor. Safe and clean area. Transportation from the Narita Airport to Shibuya Station very easy. Take the Narita Express from the airport directly to Shibuya Station. Reasonably priced for the location. Despite the busy area, the hotel was very quiet. Ask for a room on a high floor for a great view of the scramble and Tokyo pedestrains. Rooms are basic and very clean. We ate one night at the hotel restaurant. (pizza) It was very good. My husband left his backpack on the train and the staff went ABOVE AND BEYOND to help him locate it! They immediately called the train station lost and found. Someone turned it in! We could not have found it without their help. We will stay here again if we are ever in Tokyo.
Aufenthalt von 3 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 2. Mai 2024
Thank you for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 – Hervorragend

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really enjoyed our stay here in Shibuya. It’s literally an elevator ride down to the infamous Shibuya Crossing, Hachiko’s statue and the hustle and bustle of shopping and food and gacha in Shibuya. It is also a 15 minute walk to Yoyogi Park and about 20 minute walk to Harajuku/Omotoesando! Really loved this hotel. Super peaceful to sleep at night and great luggage forwarding service.
Aufenthalt von 3 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 2. Mai 2024
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Hervorragend

Nick

Aufenthalt von 4 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 21. Mai 2024
Thank you very much for staying at our hotel.We look forward to seeing you soon on your next visit.

10/10 – Hervorragend

Ka Yan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good location
Aufenthalt von 4 Nächten im April 2024
Antwort von Shibuya Excel Hotel Tokyu am 30. Apr. 2024
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.