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Bewertungen von Mitsui Garden Hotel Roppongi Tokyo Premier

4 out of 5
Mitsui Garden Hotel Roppongi Tokyo Premier
3-15-17 Roppongi, Minato, Tokyo, Tokyo

Bewertungen

9,2

Wunderbar

248 von insgesamt 372 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
94 von insgesamt 372 Gästebewertungen haben eine Bewertung von 8 - Gut" "
18 von insgesamt 372 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 372 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 372 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Yuka

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Rooms Department Manager am 24. Okt. 2023
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.Also thank you again for your precious time to give us your feedback and evaluation.We are very pleased to read that you had a pleasant stay with us.We will continue to strive to provide a space and service where you can spend your stay in comfort and peace of mind. We look forward to welcoming you again in the future.

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best place, very comfortable bed and clean room. absolutely recommendable
Aufenthalt von 5 Nächten im September 2023
Antwort von Mitsui Garden Hotel Roppongi Premier Room Manager am 14. Okt. 2023
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We would also like to take this opportunity to thank you for taking the time to share your impressions of our hotel with us.We are very honored to receive your compliments on our hotel's location and the cleanliness of our rooms.Our hotel is located in the heart of Roppongi, so you can walk to all the commercial facilities in the area.Your kind words are very encouraging.We will continue to strive to provide a space and service where our guests can spend their time in comfort and peace of mind.We all look forward to serving you again.

10/10 – Hervorragend

Andrea

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Front Office Manager am 25. Juni 2023
Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier.Thank you for taking time of your precious time to give us your feedback.We are honored to hear that you enjoyed our hotel.Our staff will continue to make every effort to make your stay at our hotel as comfortable as possible.We look forward to welcoming you again.

8/10 – Gut

Andrea

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel, the beds were very large and super comfortable. We also found the bathroom great with a shower and bathtub and a separate toilet. What we didn't like was that it wasn't possible to bring cutlery and bowls to the room. After asking again, the cutlery, without a bowl, was finally brought after 15 minutes.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier am 4. Juni 2023
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.Thank you again for your valuable feedback.We are very happy to hear that you enjoyed your room.Our hotel has separate bathrooms and toilets, which allows for more space and comfort for our guests.On the other hand, we are sorry to hear about the cutlery service.Basically, they are placed in a specific area for guests to bring their own cutlery.However, our staff will personally bring them to any customer who requests them. We apologize that this may take some time.We will continue to strive to improve our services so that our customers can spend their time comfortably.We look forward to serving you again.Mitsui Garden Hotel Roppongi Tokyo Premier Front Office Manager

10/10 – Hervorragend

Maggie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing stay. Will come again!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rooms Department Manager am 25. Mai 2024
Thank you very much for staying with Mitsui Garden Hotel Roppongi Tokyo PREMIER,and we would like to thank you for sharing your positive feedback.We hope you enjoyed and had great time here in Tokyo, Japan.We are delighted to hear that you enjoyed the stay with us.Your satisfaction is our top priority, and we are looking forward to welcoming you back soon.Mitsui Garden Hotel Roppongi Tokyo PREMIER

10/10 – Hervorragend

Niv

Aufenthalt von 2 Nächten im April 2024
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D am 14. Mai 2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier.Thank you also very much for taking the time to post a feedback of your stay with us.It is a great pleasure to see that you were satisfied with your stay with us.We will continue our efforts to create a hotel that satisfies our guests.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

10/10 – Hervorragend

Sayaka, TOYOHASHI

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von 宿泊支配人 am 12. Mai 2024
この度は三井ガーデンホテル六本木プレミアをお選びいただきまして誠にありがとうございました。貴重なご意見をいただき、誠にありがとうございます。引き続きさらなるサービス向上に努めてまいります。また、今後とも三井ガーデンホテル六本木プレミアをご利用いただけますことを心よりお待ち申し上げております。三井ガーデンホテル六本木プレミア

6/10 – Okay

kazumi

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service
文化施設も近くに豊富でなかなか良かったです!
Aufenthalt von 3 Nächten im April 2024
Antwort von 三井ガーデンホテル六本木プレミア 宿泊支配人 am 9. Mai 2024
この度は、三井ガーデンホテル六本木プレミアにご宿泊頂きまして誠にありがとうございます。また、貴重なお時間を割いて宿泊後の評価と感想をお寄せ頂きまして重ねて御礼申し上げます。当ホテルは文化施設に近接しており、ご滞在をより一層充実されたものとなったことを嬉しく存じます。お客様からの言葉を励みに、今後もより良いサービスを提供出来るようスタッフ一同努めて参ります。再び私どもホテルへお迎えできます日を心よりお待ち申し上げております。

10/10 – Hervorragend

Bradley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel for the cost. Make sure to book a reservation ahead of time at the teamlab borderless digital art museum at the nearby Azabudai mall . A must see during your visit.
Aufenthalt von 4 Nächten im April 2024
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier am 5. Mai 2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier.Azabudai Hills is also within walking distance, and Team Lab, which opened in February of this year, has been especially well received by our many guests. As you mentioned, it is a very popular facility, so we highly recommend that you make your reservation online in advance.We hope you will visit Mitsui Garden Hotel Roppongi Premier again when you are in the area.We look forward to serving you again.Mitsui Garden Hotel Roppongi PremierManager

10/10 – Hervorragend

Valerie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We booked this hotel based on the pictures and reviews and it did not disappoint. It was near the train station and walkable distances to malls. Although the weekend nightlife in the area can be loud the windows were soundproof. The bed was comfortable and the bathroom had both a shower and separate large furo. I loved the lighting system. It had options to change the ambiance depending on your mood. The restaurant food was delicious and so was the service by both the restaurant and hotel staff. Mitsui Garden will be our official hotel in Japan. Domo Arigato Mitsui Garden Hotel
Aufenthalt von 4 Nächten im April 2024
Antwort von Rooms Department Manager am 2. Mai 2024
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier.We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about the location,restaurant and rooms.The hotel is approximately 5 minutes from the train station and within walking distance to shopping facilities.We are so glad to hear that you had a comfortable stay in your room.Breakfast menu changes seasonally, so we hope to see you again when you stay with us again.We will continue to strive for a comfortable hotel experience for our guests.We hope to see you again.Mitsui Garden Hotel Roppongi Tokyo Premier

8/10 – Gut

chih wei

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Rooms Department Manager am 30. Apr. 2024
Thank you very much for staying with Mitsui Garden Hotel Roppongi Tokyo PREMIER,and we would like to thank you for your feedback.We hope you had great time in Tokyo, Japan and were able to enjoy the stay with us.We are looking forward to welcoming you again soon.Mitsui Garden Hotel Roppongi Tokyo PREMIER

10/10 – Hervorragend

Patrick

Aufenthalt von 4 Nächten im April 2024
Antwort von Rooms Department Manager am 14. Mai 2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier.Thank you also very much for taking the time to post a feedback of your stay with us.It is a great pleasure to see that you were satisfied with your stay with us.We are encouraged by your evaluation and will strive to provide better service.We hope you will visit us again when you come to Japan.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

10/10 – Hervorragend

Ronaldo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mitsui has provided excellent service and has far exceeded my expectations. The rooms are delightful & comfortable with amenities that are top notch. Thank you to the staff of the Roppongi location for making my birthday stay so memorabilia!
Aufenthalt von 3 Nächten im März 2024
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D am 2. Apr. 2024
Dear RonaldoWe are delighted to hear about your positive experience at Mitsui Garden Hotel Roppongi Tokyo PREMIER. It is our pleasure to know that our service exceeded your expectations and that you found the rooms delightful and comfortable.Your kind words will be shared with our staff, who will be thrilled to hear about your satisfaction. We hope to welcome you back soon for another memorable stay. Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

10/10 – Hervorragend

Angelica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay close to Roppongi Hills and Tokyo Tower. There are plenty of places to eat and the Verve cafe across the street was excellent.
Aufenthalt von 2 Nächten im März 2024
Antwort von Rooms Department Manager am 28. März 2024
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier. We truly appreciate you taking the time to share your feedback with us. Your kind words about the convenient location of our hotel near Roppongi Hills and Tokyo Tower bring us great joy. Verve cafe has received favorable reviews from our overseas guests, as showcased on our hotel's website. Your warm words are truly motivating for us.We look forward to welcoming you back for another stay.Sincerely,The Mitsui Garden Hotel Roppongi Premier General Manager

8/10 – Gut

Edwin

Aufenthalt von 2 Nächten im März 2024
Antwort von Rooms Department Manager am 11. Apr. 2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.Also thank you again for your precious time to give us your feedback and evaluation.We are very pleased to read that you had a pleasant stay with us.We will continue to strive to provide a space and service where you can spend your stay in comfort and peace of mind. We look forward to welcoming you again in the future.Mitsui Garden Hotel Roppongi Tokyo PremierRooms Department Manager

10/10 – Hervorragend

Jameel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and quiet. Excellent beds and duvet. Very updated and well kept. Very close to the subway.
Aufenthalt von 3 Nächten im März 2024
Antwort von Rooms Department Manager am 12. März 2024
Thank you for staying with us.We also appreciate that you write your oppinion about us by using your precious time.We are very pleased that you are satisfied with the comfort of your room, especially the bed and duvet.All staff try to do our best in order to make your staying much better by provideing a comfotable room and promotable service.We hope we could welcome you again.

10/10 – Hervorragend

David Seung Hyun

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Typical size for Tokyo lux room but well designed with all amenities. Daytime walk to Museums in Roppongi great. Nightime however you will run into some unsavory types, just ignore them. Also very close to a Donki that stocks decent liquor for gifts if you need them (floor 6).
Antwort von Department Manager am 4. März 2024
Thank you for choosing Mitsui Garden Hotel Roppongi Tokyo PREMIER for your stay in Tokyo.We are glad to hear that you found our room well-designed and equipped with all the necessary amenities.It's wonderful to know that you enjoyed the convenient location and the proximity to the museums in Roppongi.We appreciate your feedback and hope to welcome you back in the future.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

10/10 – Hervorragend

CHINGYING

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean room, nice staffs. Will book again next time.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D am 28. Feb. 2024
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier.We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about the staff and room.Thank you for your high evaluation of our hotel.We will Share your compliments with our front desk and cleaning staff.We also hope to provide us with the opportunity to be able to welcome you back to the hotel in future.

8/10 – Gut

ZENG FANG

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Rooms Department Manager am 26. Feb. 2024
Thank you for staying with us.We would also like to thank you againfor your evaluation of our hotel.All staff try to do our best in order to make your staying much better by provideing a comfotable room and promotable service.We hope we could welcome you again.Mitsui Garden Hotel Roppongi Tokyo Premier

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great, nice stay
a hidden gem at the quiet end of Roppongi, bars and eateries are few minutes away, very convenient location, 20 min ride to Haneda airport, Balcon is also great for drinks with a nice view at Tokyo Tower, the only downside was dripping water along the window pane after full day rain, our stuff left on the terrrace was all wet.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Rooms Department Manager am 26. Feb. 2024
We are very happy to hear that you could have a pleasant stay with us.We appreciate that you write your oppinion about us by using your precious time.Also, We are honored that you appreciated our location.All staff try to do our best in order to make your staying much better by provideing a comfotable room and promotable service.We hope we could welcome you again.Mitsui Garden Hotel Roppongi Tokyo Premier

8/10 – Gut

HWANG

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier am 23. März 2024
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Premier.We are very pleased to receive your high evaluation of our hotel.We will continue to improve our services and make every effort to ensure that our guests have a pleasant stay with us.We sincerely look forward to welcoming you again.

10/10 – Hervorragend

young

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and nice hotel. Staffs were very friendly.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mitsui Garden Hotel Roppongi Premier am 23. Feb. 2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier.Thank you again for taking time out of your busy schedule to share your thoughts on your stay with us.We are honored to receive your compliments on our cleanliness and hotel staff.All of our staff will continue to strive to meet your expectations.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi PremierManager

10/10 – Hervorragend

MIN SUNG

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Mitsui Garden Hotel RopponRooms Department Manager am 13. Feb. 2024
Dear Mr./Ms. MIN SUNGThank you for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We are pleased to hear that you are satisfied with our hotel.Thank you very much for your high evaluation.We appreciate your comments.We will continue to strive to provide you with the best service possible and look forward to seeing you again in the near future. We look forward to seeing you again in the near future.Sincerely Yours,Mitsui Garden Hotel Roppongi Tokyo PremierFront Office Manager

10/10 – Hervorragend

Ciro

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rooms Department Manager am 9. Feb. 2024
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Tokyo Premier.We would also like to thank you again for your high evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Tokyo Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

10/10 – Hervorragend

Doug

Mit einer Gruppe gereist
Great clean and convenient hotel with wonderful and helpful staff.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D am 4. Feb. 2024
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier.We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about the staff and cleanliness.We are so glad to hear that you had a comfortable stay in your room.We will share your compliments with our front desk staff and cleaning staff.Again, your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel roppongi Tokyo premier in the future.

10/10 – Hervorragend

Carl

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Department Manager am 9. Feb. 2024
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Tokyo Premier.We would also like to thank you again for your high evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Tokyo Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

8/10 – Gut

Barry

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier am 23. März 2024
Thank you for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We are pleased to hear that you are satisfied with our hotel.Thank you very much for your high evaluation.We appreciate your comments.We will continue to strive to provide you with the best service possible and look forward to seeing you again in the near future. We look forward to seeing you again in the near future.

10/10 – Hervorragend

Patrick, Lake Tomahawk

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place, great location, rooms are small for twin beds.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Rooms Department Manager am 28. Jan. 2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We would also like to take this opportunity to thank you for taking the time to share your impressions of our hotel with us.We are very honoured to receive your compliments on the location of our hotel.Our hotel is located in the heart of Roppongi, so you can walk to all the commercial facilities in the area.The Tokyo Tower is also within walking distance, so please visit it next time you come to Roppongi.On the other hand, we are sorry that the size of your room did not meet your expectations.If there is room available, we would be happy to consider an upgrade for you.We will continue to strive to provide you with a space and service that is both comfortable and reassuring. We will do our utmost to make your stay with us a pleasant and safe one. We look forward to welcoming you back to our hotel again.

8/10 – Gut

hyunjo

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rooms Department Manager am 25. Jan. 2024
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to thank you againfor your high evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier

8/10 – Gut

Romeo, Union City

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walkable from the train station, near the Tokyo Tower, shopping and dining.
Aufenthalt von 8 Nächten im Januar 2024
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier am 18. Jan. 2024
Thank you for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We are glad to hear that your stay in general was satisfactory, the comfort of our room and the location of the hotel, which is set in an excellent location.Again, we appreciate your precious comment.We are very looking forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

10/10 – Hervorragend

blanca c

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D am 18. Jan. 2024
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to take this time to thank you again for taking the time to evaluate your stay with us.All of us at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

10/10 – Hervorragend

joseph

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Rooms Department Manager am 14. Jan. 2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.Also thank you again for your precious time to give us your feedback and evaluation.We are very pleased to read that you had a pleasant stay with us.We will continue to strive to provide a space and service where you can spend your stay in comfort and peace of mind. We look forward to welcoming you again in the future.

4/10 – Schlecht

John

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rooms Department Manager am 25. Jan. 2024
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to thank you againfor your evaluation of our hotel.However, We are sorry that our service did not meet your expectations. We share this opinion with our staff.All staff try to do our best in order to make your staying much better by provideing a comfotable room and promotable service.We look forward to welcoming you again.

8/10 – Gut

YANG HO

Gut: Personal & Service
Aufenthalt von 4 Nächten im November 2023
Antwort von Rooms Department Manager am 21. Dez. 2023
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to thank you againfor your evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier

10/10 – Hervorragend

REIKO

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von 三井ガーデンホテル六本木プレミア 宿泊支配人 am 11. Dez. 2023
三井ガーデンホテル六本木プレミアに評価をお寄せいただき誠にありがとうございます。また、貴重なお時間を割いて宿泊後の評価を頂きまして重ねて御礼申し上げます。今後も皆様に安心してお寛ぎいただけるホテルを目指しスタッフ一同精進いたします。再びお迎えできる日を心よりお待ち申し上げております。

10/10 – Hervorragend

Yenting

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
櫃檯服務小姐很貼心
Aufenthalt von 3 Nächten im November 2023
Antwort von 宿泊支配人 am 27. Nov. 2023
この度は三井ガーデンホテル六本木プレミアにご宿泊いただき誠にありがとうございます。また、当ホテルへのご評価に重ねて御礼申し上げます。フロントスタッフについてお褒めのお言葉大変嬉しく存じます。今後ともスタッフ一同、快適なお部屋とサービスを提供し、お客様のご滞在をより良いものにできるよう、努めて参ります。またのお越しを心よりお待ち申し上げております。

10/10 – Hervorragend

Dimitri

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Rooms Department Manager am 23. Nov. 2023
Thank you very much for your positive evaluation of Mitsui Garden Hotel Roppongi Premier.Thank you again for your high evaluation of our hotel.The staff at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier

10/10 – Hervorragend

Gunilla

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2023
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D am 22. Nov. 2023
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to thank you againfor your high evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.

10/10 – Hervorragend

Jean

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Restaurant food was good Service at night time for dinner was below standard
Aufenthalt von 5 Nächten im November 2023
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D am 15. Nov. 2023
Thank you for having stayed at Mitsui Garden Hotel roppongi Tokyo premier and taking your time to provide the review for your previous stay.We are so glad to hear that you had a comfortable during stay.We will share your feedback on our fitness center with our staff to improve and enhance our services.Thank you for your comment and we look forward to welcoming you back in the future.

10/10 – Hervorragend

Steven

Gut: Zustand der Unterkunft
Everything was absolutely top notch! For those looking for a gym it’s a bit lacking but everything else couldn’t be any better. Enjoyed it here very much.
Aufenthalt von 4 Nächten im November 2023
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D am 15. Nov. 2023
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier.We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about the breakfast.Breakfast menu changes seasonally, so we hope to see you again when you stay with us again.We will share your comments with our restaurant staff and continue to improve and enhance our service to ensure that you also enjoy your dinner.Thank you very much for your honest feedback.

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and modern property with amazing staff that goes above and beyond to help with any needs.
Aufenthalt von 9 Nächten im November 2023
Antwort von ミツイガーデンホテル六本木プレミア 宿泊支配人 am 14. Nov. 2023
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We are very honored to receive your compliments about our hotel staff.We are glad to hear that you were satisfied with your room.We will continue to strive for a comfortable hotel experience for our guests.Thank you very much for your valuable feedback.Manager, Premier Room, Mitsui Garden Hotel Roppongi

6/10 – Okay

Hsiumin

Mit der Familie gereist
Gut: Sauberkeit
Aufenthalt von 3 Nächten im November 2023
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D am 12. Nov. 2023
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to thank you againfor your evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

8/10 – Gut

Jeffrey, Brooklyn

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast needs to become a buffet style.
Aufenthalt von 2 Nächten im November 2023
Antwort von Rooms Department Manager am 8. Nov. 2023
Thank you for having stayed at Mitsui Garden Hotel Roppongi Tokyo Premier and taking the time to provide us a feedback for your stay. we are sorry that we could not fully live up to your expectations with our breakfast. Please let us keep your feedback as a reference for a better breakfast. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours,Mitsui Garden Hotel Roppongi Tokyo Premier

8/10 – Gut

Artur

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean hotel and friendly staff. Our room showed small signs of wear and tear, but was clean and comfortable. Short walk to Roppongi station. Good coffee shop across the street.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Rooms Department Manager am 6. Nov. 2023
Thank you for having stayed at Mitsui Garden Hotel roppongi Tokyo premier and sharing your wonderful experience with us.We are very happy to hear that our staff service and cleanness make you feel comfortable during your staying.On the other hand, we appreciate telling us your honestly oppinion about room condition.We share this opinion with our cleaning staff.We will try to do our best to give better services and make more comfortable hotel to our guests.We are looking forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier

6/10 – Okay

Julia

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The property was great. It was clean and it was a room was small. But the staff there was not great for a 4 star hotel. No service no help. There are also extra fees and rates upon arrival for your room. I asked for them to call me a taxi they said there will be - 200 service fee. Then I use used the Uber app. I have been to 2 other hotels in Japan and they never charge for a service fee. Everything is money money money. Their body wash and shampoo is in big bottles and not sealed properly or given travel size . After reading many news about hotel body wash and unknown substance that may go in, I would advice buying ur own or bring your own for this 4 star hotel.. The hotel breakfast was average. I would recommend eating near by and not in the restaurant.
Antwort von Rooms Department Manager am 4. Nov. 2023
Thank you very much for your staying at the Mitsui Garden Hotel Roppongi Tokyo Premier.We would also like to appreciate for taking your time to share how you felt about our hotel.We are sorry that your stay with us did not meet your expectations regarding the hotel services, facilities and breakfast.For cab arrangements, a pick-up fee will be charged in addition to the fare. We appreciate your understanding in advance.We will share your feedback with our staff and we will put all our effort to improvement our service that customers do not experience any inconvenience.Thank you very much for your honest feedback. Mitsui Garden Hotel Roppongi Tokyo Premier

8/10 – Gut

Shiralee

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close to train station. The staff where the most friendliness out of 3x other hotels we stayed in Taiwan. Very helpful and English was clear
Antwort von Rooms Department Manager am 21. Okt. 2023
Thank you for staying with us.We also appreciate that you write your oppinion about us by using your precious time.We are very happy to hear that our staff service and location make you feel comfortable during your staying.All staff try to do our best in order to make your staying much better by provideing a comfotable room and promotable service.We really appreciate telling us your precious opinion.We hope we could welcome you again.Mitsui Garden Hotel Roppongi Tokyo Premier

10/10 – Hervorragend

Benoit

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay, great hotel!
Well appointed little hotel. Upon arrival we were greeted by the friendly and helpful hotel staff who were able to communicate in English to the utmost standard expected in a non-English speaking country. The premises are quaint and modern and whilst there aren’t all the bells and whistles of the major hotel chains the lobby area was spacious, adequately staffed and well laid-out. Note there is no lounge facility. Our Hollywood twin room was almost perfect. Modern, clean and well laid out. Big bathroom, separate toilet. Huge adjoined twin beds! And the best pillow I’ve ever slept on.. that’s saying something!! An extra 0.5m in width to allow adequate room for bag storage would give the room a 5 star rating. Location is good if you’re intending on spending time in the Roppongi area or are commuting to other areas of Tokyo via Taxi. Metro is a short 5min walk but the lines aren’t the most convenient - but hey that’s Tokyo! Thanks for the service we enjoyed our stay!
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Rooms Department Manager am 21. Okt. 2023
Thank you for having stayed at Mitsui Garden Hotel roppongi Tokyo premier and sharing your wonderful experience with us.We are pleased to hear that you were fully satisfied with your stay.We are proud to hear that our team took good care of you. We can assure you that we will share the good comments.Also,we are very pleased to hear that you are satisfied with the cleanliness and facilities of our guest rooms.All rooms have separate bathrooms, toilets, and basins.We will continue to devote ourselves to providing a safe and comfortable space for our customers.Again, thank you for your honest feedback and we truly hope that you can give us another opportunity at the Mitsui Garden Hotel roppongi Tokyo premier.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Rooms Department Manager am 17. Okt. 2023
Thank you very much for your positive evaluation of Mitsui Garden Hotel Roppongi Premier.Thank you again for your high evaluation of our hotel.The staff at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.

8/10 – Gut

Yung Sun

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Mitsui Garden Hotel Roppongi Premier Room Manager am 14. Okt. 2023
Thank you very much for your positive evaluation of Mitsui Garden Hotel Roppongi Premier.Thank you again for your high evaluation of our hotel.The staff at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.

10/10 – Hervorragend

Kai Po

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
服務很親切
Aufenthalt von 11 Nächten im September 2023
Antwort von Mitsui Garden Hotel Roppongi Tokyo Premier am 2. Okt. 2023
Thank you for staying at Mitsui Garden Hotel Roppongi Tokyo Premier. Thank you again for your valuable feedback. We are delighted to hear that you had been satisfied with your stay. We will continue to make efforts to improve our services. We look forward to serving you again.