4/10 – Schlecht
Princess
12. Aug. 2025
Verbesserungswürdig: Personal & Service und Ausstattung
Considering the many options around the surrounding area, this was subpar. I booked due to competitive pricing however in hindsight I would’ve paid the extra bucks to avoid the experience I had booking with this hotel. For starters i didn’t complain when they gave me an accessible room when I didn’t book it via Expedia. The room was fairly clean so I let it ride because I didn’t want to have to take my luggage and move elsewhere. I originally booked for 5 days/ 4 nights. I then used the app to book an additional 5 days 4 nights however this property doesn’t allow Apple Pay, card only. So the manager whims man start with a B attitude was off and in that moment I should’ve went with my first mid to book elsewhere because he made the process more difficult than what it needed to be in my opinion due to other bookings I’ve placed. I rebooked an additional 5 days 4 nights reservation as I’d did originally, however he took it upon himself to disregard the booking I placed online and charged $130 for one night when I paid for the duration stated. He claimed he cancelled the original booking so I went to my booking app which showed the active booking along with the price paid which was $385. Of course I was caught off guard and upset because it was a inconvenience to me. When I showed the booking I made he decided to at defensive and disregard the information that I provided to him
Princess
Aufenthalt von 4 Nächten im August 2025
