Finde The Candle Lab Hotels

„No ac, and the fire alarms going off. The front desk did say they would not charge us for the 6 days we had reserved. One night we had to find another hotel and after the 3rd night we checked out and went to a 3rd hotel but the manager is refusing to answer when Expedia calls to confirm that there were issues. I even tried to call and was put on hold. After 30 mins, no one ever returned to the call.“

„Need to mop the floors better. But over all great for sleeping after a long night of concerts and bar hopping“

„The staff was rude and the hotel itself had a bad smell.“

„Very outdated hotel. I was also charged twice for the room and it has been nothing but a hassle trying to get my money back. Including dealing with rude staff members. The entire hotel had a musty smell and we located a bug trap under the bed. I wouldn’t let my dog stay at that hotel “

„It was perfect“

„Booked a queen suite. Got put on the top floor with no working elevators and zero notice, and due to it being in a bad neighborhood and reviews reporting vehicle break-ins, we had to take all our belongings inside and needed to carry it all up 4 flights of stairs with our baby. Got to our room and the air wasn’t working in the bedroom, and the thermostat read nearly 80 degrees but the air unit wouldn’t kick on. There were no other suites available, so we had to move to a non-suite room and ...

„The locationof the hotel is not in a safe area. We heard people talking at all hours or the night. In the morning I went to the lobby and they had allowed two homeless people to sleep in the lobby on sofas“

„Great value for a budget hotel“

„Rug has never been cleaned. The mattress was awful. I was treated horribly when I arrived and charged a higher price than what was quoted by Expedia. I was told I could leave if I didn’t pay the higher price. I was required to provide a deposit . After almost two weeks week deposit was finally refunded but I had to get my credit card company involved. I called the hotel but never get an answer . May be the worst hotel experience ever“

„D“

„This property is a nightmare of dated motels. There was literally nothing clean or positive about this place except I applaud the staff for their amazing positive and helpful service.“

„I like how the tv is on“

„Graffiti in room along with hole in wall that was taped. Bed comfortable though.“

„Stayed for 6 nights. Breakfast was good and it had all you needed. Every morning there was eggs and bacon and you could make your own waffles. We did not spend much time in the room so it was perfect for out stay. In the area there is not much. Most of the other hotels have closed down. Staff is really friendly and we felt welcome.“

„Bathroom door wouldn’t close right, the room had no microwave, and the ac wouldn’t work correctly.“

„Nice hotel and a good stay. Only disappointment was when arriving and using valet, the valet broke a large bottle of liquor we had in the trunk for a gift. He did not apologize and just blamed it on us. That was not a great start to the stay. We also had to replace the bottle.“