Gebäudedesign

Bewertungen von Vinpearl Resort & Golf Nam Hoi An

5 out of 5
Vinpearl Resort & Golf Nam Hoi An
Binh Minh, Thang Binh, Quang Nam

Bewertungen

8,8

Hervorragend

212 von insgesamt 345 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
87 von insgesamt 345 Gästebewertungen haben eine Bewertung von 8 - Gut" "
20 von insgesamt 345 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 345 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 345 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Joerg Ralf, Gardelegen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle Einrichtung, superfreundliches Personal. Der beste Kaffee den wir je getrunken haben.
Aufenthalt von 27 Nächten im Januar 2024
Antwort von Bruno Couesnon- General Manager. am 19. Feb. 2024
Dear Mr Kalisch Joerg Ralf, We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2019
Antwort von VPRGNHA am 18. Apr. 2020
Dear Value Guest, Your wonderful review sounds like it belongs to a travel magazine! Thank you so much for taking the time to leave such amazing comments and extremely helpful tips for our future guests. We're so glad that you loved your stay so much. we loved the opportunity to host your vacation again. We really appreciate all your kind compliments and hope not to wait too long for your next visit. Thank you for your enthusiastic recommendation

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das ganz neue Haus besticht durch seine tolle Strandlage und seinen gigantischen Pool. Es gibr sehr viele Koreaner hier mit kleinen Kindern, aber das hält sich geräuschmäßignim Verhältnis zu Europa sehr im Rahmen. Die Zimmer sind sehr gut, vielleicht etwas hellhörig, aber alles ok. Das Frühstück und das Abendbuffet lässt keine Wünsche übrig. Es gab alles inkl. Lobster. Das Personal ist fantastisch und mehr als zuvorkommend. Von uns eine ganz klare Empfehlung.
Aufenthalt von 4 Nächten im März 2019
Antwort von VPGRNHA am 18. Apr. 2020
Dear Value Guest, Thank you for sharing your feedback on your stay with us. I am sorry that you felt the location of our resort. The Vinpearl Resort & Golf Nam Hoi An is unique in new area on the natural beach in Quang Nam province. I am regret to hear that the area was a distraction to your stay. We sincerely apologize for the inconvenience, hope to welcome your family back. Best regards, Vo Ba Chuong General Manager

10/10 – Hervorragend

Deepika

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great place to get away from it all. good food, amazing spa, lovely pool, and clean beach!
Aufenthalt von 2 Nächten im April 2024
Antwort von Bruno Couesnon- General Manager. am 17. Apr. 2024
Dear Mr/Ms. Deepika,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

Jeseob

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
좋음
Aufenthalt von 3 Nächten im April 2024
Antwort von Bruno Couesnon- General Manager. am 16. Apr. 2024
Dear Valued Guest, We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

JONG SIK

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Bruno Couesnon- General Manager. am 25. Feb. 2024
Dear Mr/Ms. Jong Sik,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

SUJIN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
친절하고 깔끔하고 전반적으로 좋았습니다~
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Bruno Couesnon- General Manager. am 16. Feb. 2024
Dear Ms Kwon Sujin, Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

Taehoon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Bruno Couesnon- General Manager. am 13. Feb. 2024
Dear Mr./Mrs. Taehoon,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

YOUNGHWAN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
굿굿
위치가조금 멀지만 그밖에 청결 침구 청소상태 등 굿굿
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Bruno Couesnon- General Manager. am 10. Feb. 2024
Dear Mr/Ms. Younghwan, Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

Hyunwoo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
So saticefied. What a woumderful place. Perfect for family.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Bruno Couesnon- General Manager. am 6. Feb. 2024
Dear Mr. Lee Hyunwoo,Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,Bruno Couesnon- General Manager.

8/10 – Gut

Magdy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Bruno Couesnon- General Manager. am 4. Feb. 2024
Dear Mr./Mrs.Magdy,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,

10/10 – Hervorragend

YEJI

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Bruno Couesnon - General Manager am 1. Feb. 2024
Dear Mr./Mrs. Yeji, We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

MYOUNGSOOK

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Bruno Couesnon - General Manager am 28. Jan. 2024
Dear Mr/Ms. MYOUNGSOOK,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

Myungsook

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Bruno Couesnon - General Manager am 27. Jan. 2024
Dear Mr./Mrs. Myungsook,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

KYUNGHO

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
아이들과 함께하여 풀빌라로 예약했는데 너무 즐거운 시간이었고, 프라이빗 비비큐에 대해 체크인 시 안내 받았으나 깜빡하고 신청하지 못해 이용 못한것이 아쉬웠어요~ 또 6개월 만에 재방문하였는데, 이에 대한 베네핏이 없어서 아쉬웠어요~ 이번 7월에도 이용 예정인데 챙겨주시면 좋겠습니다!!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Bruno Couesnon - General Manager am 22. Jan. 2024
Dear Mr./Mrs. KYUNGHO,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

YUN JEONG

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay with family. Very close to the beach and all the service was great.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Bruno Couesnon - General Manager am 22. Jan. 2024
Dear Mr./Mrs. Yun Jeong,We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,Bruno Couesnon- General Manager.

10/10 – Hervorragend

RUWOOBI

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Bruno Couesnon - General Manager am 17. Jan. 2024
Dear Mr./Mrs.RUWOOBI, Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,Bruno Couesnon- General Manager.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything must be done at the resort only due to isolated location. Not much selection on restaurents. However, Vin Wonders was good enough to choose this resort despite unsatosfactory food
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Bruno Couesnon - General Manager am 13. Jan. 2024
Dear Mr/Ms. Greetings from Vinpearl Resort & Golf Nam Hoi An! Firstly, thank you for your feedback which helps us to become better place to stay and improve our services. We are happy that you enjoyed your overall stay with us. Besides, I would like to share our apologies for any inconveniences that you had experienced during the stay at our property. Once again, thank you for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Golf Nam Hoi An soon. Yours very truly,Bruno Couesnon- General Manager.

8/10 – Gut

WonJin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Bruno Couesnon- General Manager. am 11. Jan. 2024
Dear Valued Guest , Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,Bruno Couesnon- General Manager.

8/10 – Gut

MARINA

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nguyen Han - Director of Operation. am 9. Jan. 2024
Dear Mr./Mrs. Marina,We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,

10/10 – Hervorragend

hyejin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Nguyen Han - Director of Operation. am 31. Dez. 2023
Dear Mr/Ms. Choi Hyejin,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Han - Director of Operation.

8/10 – Gut

BACH

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nguyen Ngoc Thuy Han - Director of Operation. am 25. Dez. 2023
Dear Mr./Mrs. Bach Ton That ,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,Nguyen Han - Director of Operation.

6/10 – Okay

Hung

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nguyen Ngoc Thuy Han - Director of Operation. am 25. Dez. 2023
Kính gửi Quý khách Tran Duy Hung, Cảm ơn Quý Khách đã chia sẻ trải nghiệm của mình tại Vinpearl Resort & Golf Nam Hội An. Với sứ mệnh mang đến cho Khách hàng dịch vụ mang đẳng cấp 5 sao, chúng tôi rất hân hạnh khi được phục vụ quý khách. Cảm ơn Qúy khách đã chia sẻ cho chúng tôi biết bạn đã có kì nghỉ hài lòng tại Vinpearl. Chúng tôi cũng rất lấy làm làm tiếc về những trải nghiệm dịch vụ chưa được trọn vẹn của gia đình quý khách trong thời gian lưu trú. Chúng tôi xin phép ghi nhận để cải thiện trong thời gian sắp đến.Toàn thể đội ngũ nhân viên rất mong muốn được chào đón bạn quay trở lại ''ngôi nhà thứ hai'' mang tên Vinpearl Resort & Golf Nam Hội An.Trân trọng, Nguyen Han – Giám đốc Vận hành.

10/10 – Hervorragend

MAI

Mit dem Partner gereist
Gut: Sauberkeit
The best resort! Lots of things to do at Vin Wonders. The staff is super friendly and professional! We definitely come back!
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Bruno Couesnon - General Manager am 23. Dez. 2023
Dear Mr/Ms. Le Mai Phuong,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Han - Director of Operation.

10/10 – Hervorragend

Mincheol

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2023
Antwort von Nguyen Han - Director of Operation. am 16. Dez. 2023
Dear Mr/Ms. Mincheol,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Han - Director of Operation.

10/10 – Hervorragend

Stephen

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Very nice rooms ,staff friendly and helpful ,just no shop close
Aufenthalt von 2 Nächten im November 2023
Antwort von Nguyen Ngoc Thuy Han - Director of Operation. am 11. Dez. 2023
Dear Mr/Ms. Stephen,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Ngoc Thuy Han - Director of Operation.

8/10 – Gut

sukhwan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Nguyen Ngoc Thuy Han - Director of Operation. am 11. Dez. 2023
Dear Mr./Mrs. Sukhwan,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,Nguyen Ngoc Thuy Han - Director of Operation.

10/10 – Hervorragend

SOORYEON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I'm very satisfied!!!
룸컨디션 너무 좋구요! 직원들도 넘 친절해요... 다만 올드타운을 자주 가시는 분들은 약 30분 정도 차타고 이동해야하니 생각해보세요!! 숙소는 식사 컨디션 스파 모두 좋았답니다!!
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Nguyen Ngoc Thuy Han - Director of Operation. am 6. Dez. 2023
Dear Mr/Ms. Sooryeon,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,Nguyen Ngoc Thuy Han - Director of Operation.

10/10 – Hervorragend

CHAYONG

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nguyen Ngoc Thuy Han - Director of Operation. am 5. Dez. 2023
Dear Mr. JUNG Chayong,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Ngoc Thuy Han - Director of Operation.

10/10 – Hervorragend

OFFER

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
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Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Nguyen Thi Tu Nguyen am 7. Nov. 2023
Dear Mr./Mrs. Offer Steuer,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,Nguyen Thi Tu Nguyen - Director of Operation.

10/10 – Hervorragend

JIHYUN

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von David Jamieson - General Manager am 24. Okt. 2023
Dear Mr./Mrs. JiHyun,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,David Jamieson - General Manager

8/10 – Gut

HYESUN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von David Jamieson - General Manager am 16. Okt. 2023
Dear Mr/Ms. Hyesun,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,David Jamieson - General Manager

10/10 – Hervorragend

sungwoo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im September 2023
Antwort von David Jamieson - General Manager am 7. Okt. 2023
Dear Mr./Mrs.Sungwoo, Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
저희는 3베드풀빌라 3박했는데 중간에 룸을 바꾸어 주었어요. 룸 상태가 복불복인 것 같더라구요. 처음 룸은 풀장에 물이 더러워서 교체해달라고 5번 이야기 했는데 결국 다른 룸으로 바꿔준다고 해서 바꾸었고, 첫번째 룸은 개미랑 벌레가 너무 많았고 뜨거운물도 잘 안나왔어요. 풀장에 조명도 안들어 왔고, 첫날 투숙 후 청소시 시트 갈아달라고 했는데 갈지도 않았더라구요. 첫날 얼룩진 곳일 그대로 있었어요. 결국 바뀐 룸은 커텐은 더러웠지만, 다른 곳은 깨끗하고 풀장 물도 깨끗했어요. 짐을 옮겨준다고 하더니 30분이 지나도 안와서 저희가 그냥 옮겼어요. 한국인의 성격 급함은 어쩔수 없는 거니.. 버기는 꼭 움직이기 20분 전에는 부르세요 엄청 오래 기다려야 해요. 조식은 생각보다 좋았어요. 쌀국수랑 반미가 특히 맛있었습니다.
Aufenthalt von 3 Nächten im September 2023
Antwort von VPRGNHA am 3. Okt. 2023
Dear The Valued Guest,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs. However, I apologize for the unexpectation that you encountered during your last stay.As a valued customer, your feedback will be shared with the team to improve our service to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,David Jamieson - General Manager

2/10 – Ungenügend

Seung Keun

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im September 2023
Antwort von David Jamieson - General Manager am 28. Sept. 2023
Dear Mr./Mrs. Seung Keun,Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.Yours very truly,David Jamieson - General Manager

8/10 – Gut

brenton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beach was great as was the pool and the theme park next door
Aufenthalt von 3 Nächten im August 2023
Antwort von David Jamieson - General Manager am 26. Sept. 2023
Dear Valued Guest, Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,David Jamieson - General Manager

8/10 – Gut

Sydney

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This property was nice, but transportation was limited and difficult, so it made staying here hard when we wanted to go out and explore parts of Vietnam / Hoi An. Wonderful rooms, but definitely catered to families and those wanting to utilize the golf course and amusement park.
Aufenthalt von 1 Nacht im September 2023
Antwort von David Jamieson - General Manager am 21. Sept. 2023
Dear Mr/Ms. Sydney, Greetings from Vinpearl Resort & Golf Nam Hoi An! Firstly, thank you for your feedback which helps us to become better place to stay and improve our services. We are happy that you enjoyed your overall stay with us. Besides, I would like to share our apologies for any inconveniences that you had experienced during the stay at our property. Once again, thank you for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Golf Nam Hoi An soon. Yours very truly,David Jamieson - General Manager

10/10 – Hervorragend

SEOKKI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von David Jamieson - General Manager am 20. Sept. 2023
Dear Mr./Mrs. Seokki,Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.Yours very truly,David Jamieson - General Manager

10/10 – Hervorragend

Kenji

Aufenthalt von 3 Nächten im August 2023
Antwort von David Jamieson - General Manager am 24. Sept. 2023
Dear Mr./Mrs. Kenji,Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.Yours very truly,David Jamieson - General Manager

10/10 – Hervorragend

KYUNGHO

Gut: Sauberkeit
Aufenthalt von 4 Nächten im August 2023
Antwort von David Jamieson - General Manager am 5. Sept. 2023
Dear Mr./Mrs. Kyungho, Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.Yours very truly,David Jamieson - General Manager

10/10 – Hervorragend

HeeJun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
할것이 많은 곳
또가고싶어요 빈원더스, 사파리등 볼것이 아주 많아 시간이 좀 부족했지만 아주 즐거운 시간이었어요
Aufenthalt von 1 Nacht im August 2023
Antwort von David Jamieson - General Manager am 2. Sept. 2023
Dear Mr/Ms. HeeJun,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,David Jamieson - General Manager

10/10 – Hervorragend

Jieun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2023
Antwort von David Jamieson - General Manager am 30. Aug. 2023
Dear Mr./Mrs. Jieun, Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,David Jamieson - General Manager

10/10 – Hervorragend

DAESEONG

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
또 오고 싶은 훌륭한 리조트였습니다.
시설은 깔끔했고, 버기카도 편리했고, 서비스도 좋았습니다. 조식도 훌륭했으며 사람이 붐비지 않아 좋았습니다.
Aufenthalt von 2 Nächten im August 2023
Antwort von David Jamieson - General Manager am 29. Aug. 2023
Dear Mr./Mrs. Daeseong, Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,David Jamieson - General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
DEPOSIT REFUND VERY LATE
room quality good. food good. people nice. BUT NOT VERY GOOD ENGLISH AND ALSO I HAVEN'T BEEN ABLE TO GET MY DEPOSIT BACK FOR OVER A WEEK ALREADY.
Aufenthalt von 3 Nächten im August 2023
Antwort von David Jamieson - General Manager am 25. Aug. 2023
Dear Mr/Ms. Anonymous, Greetings from Vinpearl Resort & Golf Nam Hoi An!Firstly, thank you for your feedback which helps us to become better place to stay and improve our services. We are happy that you enjoyed your overall stay with us. Besides, I would like to share our apologies for any inconveniences that you had experienced during the stay at our property. Once again, thank you for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,David Jamieson - General Manager

10/10 – Hervorragend

EUNCHUL

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2023
Antwort von David Jamieson - General Manager am 19. Aug. 2023
Dear Mr./Mrs.Eunchul,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,David Jamieson - General Manager

2/10 – Ungenügend

Sze Ka

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not worth the room rate it charges
Not really a pleasant experience. Reception only opens in the afternoon at 3pm. Some staff members cannot understand basic English, making communication very difficult. Sofa is stained. Very close to neighboring building and so windows are always closed. The worst thing is there is no room tidying throughout our stay. Also, commuting to JR station takes some time -- not at all located in a convenient place.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von VPRGNHA am 14. Aug. 2023
Dear Mr Lee Sangjun, Warm greetings from Vinpearl Resort & Golf Nam Hoi An! First of all, we would like to extend our sincere thanks for your patronage and for choosing us for your recent stay. We are disappointed to learn that we are unable to accommodate a memorable stay up to your expectation. It was not our intention to let you down. Your feedback is most valuable to us and we will continue to strive in further improve the standard of our services offered to all our guests. While we have conducted an investigation for every matter you indicated to improve our service, I hope to get your kind understanding in this regard, it was definitely not the service quality we aim to deliver to our guests. Please rest assured the entire team members and myself are looking forward to seeing you again with a certainly a hassle-free experience.We would very much like to have another opportunity to welcome you back to restore your confidence in us.Warmest regards,David Jamieson - General Manager

10/10 – Hervorragend

HEEMOON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von David Jamieson - General Manager am 12. Aug. 2023
Dear Mr./Mrs.HEEMOON,Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with usWe are looking forward to welcoming you again.Yours very truly,David Jamieson - General Manager

8/10 – Gut

sunghoon

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I liked that the pool villa was privacy and the grass was not small. It was a comfortable rest. However, it was very unfortunate that there was no convenience store in the resort.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von David Jamieson - General Manager am 7. Aug. 2023
Dear Mr/Ms SungHoon,Warm greetings from Vinpearl Resort & Golf Nam Hoi An!First of all, we would like to extend our sincere thanks for your patronage and for choosing us for your recent stay.On the other hand, We are share our apologies for any inconveniences that you had experienced during the stay at our property. Since your feedback is important to us. It will be helping us to improve our service.I would like to thank you one more time for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Golf Nam Hoi An soon.Warmest regards,David Jamieson - General Manager

10/10 – Hervorragend

SEUNGYOUN

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
풀빌라의 커튼이 더러워요 그거말고는 괜찮았어요
Aufenthalt von 6 Nächten im Juli 2023
Antwort von David Jamieson - General Manager am 5. Aug. 2023
Dear Mr/Ms. Seungyoun, Greetings from Vinpearl Resort & Golf Nam Hoi An! Firstly, thank you for your feedback which helps us to become better place to stay and improve our services. We are happy that you enjoyed your overall stay with us. Besides, I would like to share our apologies for any inconveniences that you had experienced during the stay at our property. Once again, thank you for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Golf Nam Hoi An soon. Yours very truly,David Jamieson - General Manager

10/10 – Hervorragend

Soyoung

Aufenthalt von 2 Nächten im Juli 2023
Antwort von David Jamieson - General Manager am 3. Aug. 2023
Dear Mr./Mrs. Soyoung, Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,David Jamieson - General Manager